the view from the room with jacuzzi, pool area, food, people, everything

every part of the hotel is perfect, from the pool areas, to the buffet, the spa, gym and rooms

was perfect just mini bar was empty seems better if at least be water view was perfect and breakfast was so good was amazing

breakfast was great. location was nice and romantic

gym is a plus

there is no area for kids

did not allow you to enjoy pool, please use flies repellent device to eradicate flies

location was great facing the sea front and breakfast was wonderful with lots to choose from.

the gym wasn't too bad either, though as usual, it was stuck away with no real view of anything

pool side customer service could have been abit better as we had to chase staff to order food.

kitchen large with lots of facilities for cooking and coffee

kitchen is in common, the same with little saloon with board games and books and washing room

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

very well equipped kitchen, you can find everything to the smallest detail

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise perfect holiday

room service is excellent

every one of the staff were excellent, especially victor in the lobby bar , what a gentleman

kids club was €25 per child which meant it was very quiet- there were only 2 other children in

room service was great and the place is still very beautiful with the palm trees and the moorish

the breakfast wasn t fresh, all cooked meals felt precooked

breakfast was delicious and varied enough each day

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast is excellent.

the hotel is really well set up, and breakfast is very good

pools were only open until 18:30 which is too short in my opinion - having a nice swimm in the

even for kids

the property features excellent facilities, different pools and an excellent animation for kids

lots of fresh fish meats and pastas at the show cooking stations la gomera bar fabulous spot for a drink and watch the sun going down staff were very helpful and attentive

smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

we loved our room & had a brilliant view of the pool & sea from our balcony

we only found this in the evening and in the reception bar area

we unpacked and headed for the sessions restaurant; the largest restaurant in the hotel open for breakfast, lunch and evening meals

amazing pools and room, fantastic views of the sunset and staff were exceptional especially the bar staff rafa and daykel at lago pool

the food was delicious with loads of options, and room service was always quick and spot on

staff is nice, the terretory is huge, many pools, kids are getting crazy with water attraction

there was a super friendly young bar man beside this pool from argentina so shout out to him

ny to choose from)

loved the infinity pool and the gym was also very good

breakfast was nice but it doesn't change so after 4 days you get a little tired of the same things

although i could get room service

amazing staff - super friendly with kids

i also wish that someone would have told me in advance the spa was closed and maresia too

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they went to that daily

liked the laundry room; came back with all clean clothes

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when we enjoyed the sunset

there are about 6 pools on site including two heated and a mini kids waterpark

also plenty for kids, plan to return with them at a later date

the service in the main bar area was a little on the slow side.

tall, it was disappointing not to be able to touch the floor in any point in any of the swimming pools

queuing to sit down for breakfast and wait for coffee to be served too

kids under 16 were not allowed in the jacuzzi.

dog was welcome near the swimming pool and midget golf

super hotel will definitely be back. great pool, lovely staff and lovely location.

poor cleaning of the room and bad wifi connection.

superb breakfast and stuff was super nice

very nice breakfast with homemade cakes. eggs as you like , on demand.

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

excellent breakfast

breakfast was great as well

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with fresh banana juice from the family owned plantage or very beautifully restored

we got our breakfast, which was delicious and plently

nanas from the owner's farm), fruits & yoghurt,

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

we had room service a couple of times and the guys bringing our things were exceptional

tivate) - hotel guests get free

communal pool which is heated but it meant we always had to leave our lovely suite to oversee the kids

parking inconvenient

had the suite for 6 people - 2 adults and 4 kids

beautiful lobby, bar and dining room

also we used a small swimming pool that was very relaxing after a long trekking

the hotel is great with swimming pool, gym, bar

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs to relax

we visited the gym, which was decent but nothing special

the solos adultos pool…kid free tranquility ud83dude0a

lovely pool area and great pool bar/restaurant

extensive gardens and varied pool options

colonial style is beautiful, the people are kind and polite, and francesca the yoga/pilates/gym coach is the best

hotel and amazing views we stayed breakfast only but did eat in the buffet restaurant one evening

breakfast was great. staff were great. loved the pool and gym. great burger by the pool...

breakfast was good and well looked after

adults only is also a massive plus

lovely heated kids pool. staff where lovely, beautiful views from the bar

leaves all over the pool area

more kids activities didn’t like the no inflatable rule in the pools

the kids club is amazing with tons of things to do for the little ones

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

) fee if a guest already had a spa treatment

pool was beyond amazing

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

liked every thing, friendly stuff, nice music in a bar, very good breakfast, very nice garden area, see view in my room, princess apartment, very well cleaned every

demographic was particularly ‘older’ maybe inevitable in an adults only hotel in november

gym needed updating and better equipping with water and towels

kids loved the kids pool and the waterfall in main pool

breakfast, we all know what buffet's are like but this is a very,very good one

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

naturist pool, no spa included in room price

when we arrived there was no valley parking, 5 star should have that, it doesn't matter which country you

breakfast was amazing, there was a lot of choice

the wifii is not good there and the gym could be better.

pools were heated, comparing to some other 5 star hotels, where sometimes only one pool is heated

our bedroom was very clean and spacious

i would like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

kids club the kids loved

may be a section of water with a sail for shade for the kids

spa closed due to covid

spacious pool areas, good size well appointed rooms, decent gym, plenty of additional activities

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

had half board- breakfast & dinner),it had a very well equipped gym

no bar bit cold in the evening at this time of year

spa and pool facility is incredible

is an excellent mountain spa hotel with great staff who make it special

very family oriented lots off things for kids to do staff were very friendly

was there to attend a wedding so there was mostly adults and the bar in hotel closed at midnight and the hotel was dead then,does not realy cater for old people but

breakfast was great so many choices

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

lots of choice at breakfast pool staff very friendly and efficient

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

fantastic, a select few around the pool, no noisy music or building works or children

everything was amazing the breakfast, the room, the view and the staff

refurbished and looks good the pool area and staff are great

a proper adults only hotel

great entertainment/ super staff/ great food /excellent room service

great bar staff

parking outside the hotel is minimal and on first come first served basis

facilities very limited, spa closed, very noisy at night until midnight

gym is small but very well equiped with bars, discs, dumbbells, a jail and a couple of cardio

perhaps the gym could be a bit better equipped but i’m just being fussy now ud83dude04

loved the heated pool. all the christmas decorations were being put up. excellant spa

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

good indoor and outdoor bar areas

breakfast was extraordinary and i was like 7* hotel

ease ot access, communication, breakfast, cleanliness. great setting.

nice canarian house, renovated, tranquil, great breakfast

the breakfast is very complete and served in a nice room upstairs

good breakfast and perfect atmosphere

good breakfast

maybe just one thing, i thought the hotel had a parking space but it hasn't

she allowed an early check in for my father's room

wifi?

wifi signal did not reach to our room

parking was available free nearby

breakfast was amazing, swimming pool and the activities by the pool by fit and fun was great

very clean, nicely decorated hotel, relaxed atmosphere as adults only, comfortable room

pool on floor 6 didn t have enough sun beds around the pool but that s all i can really find -

clean rooms, friendly staff, good quality breakfast and amazing pool

poor communication between spa and the front desk

ich we did not expect in january beside the little pool)

table although the room was large) wifi very patchy breakfast disappointing

the hotel has an enjoyable spa and a great restaurant

there was a small outdoor pool which was nice but would have been lovely if it was warmer

smoke on-road parking

the breakfast was only okay.

fully equipped gym, very clean and enough equipment for a regular gym goer to get the job done

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

breakfast was excellent. the dinners were good too.

indoor pool needs a little clean. mini bar empty.

view from upper hills , enjoyable property with swimming pool and sauna nice meal for diner at a convenient price

breakfast very simple

we enjoyed the pool too - an added bonus

great breakfast

the wifi was not working when we got there but the manager kindly let us try their own network, but it

to be honest - even the pool being out of action wasn't a massive deal as there was another pool available

the all inc drinks could have been much better. the gym was open 11-7 which is an odd time.

bar fridge cooler

were only bed and breakfast but the breakfast had plenty of choice and we had lunches at the pool bar which were all fresh and reasonably priced

no kids

staff, drinks, pool, lunch, breakfast

pool, dinner breakfast

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

the breakfast was incredible in the mornings so much choice

the entertainment was amazing pool area very good and the food was good as well plenty choice

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj bedsas we were part of the club

pool, 3 different restaurants, spa etc

breakfast is really exceptional, impossible to try and taste everything out in only a couple of

breakfast buffet so i had something different every day

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas

sometimes they played their music too high in the pool area

breakfast choices are excellent, could not have better quality, choice, standards or service.

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me throughout my stay

nice pool areas

the bar staff, entertainment team and the restaurant personnel were excellent and the food plentiful

very clean, good breakfast and the best hotel staff!!

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh juices flowing was nice

disaster in the kitchen- breakfast and dinner: -there are at most 3 cooks who had to put food on your plate because

breakfast and dinner were excellent

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities are grrrreat

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's name i forget was such a great laugh and also a great dancer on your stage

breakfast buffet was great

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

-pool bar didnt accept cash

ter polo,mini golf, ping pong)

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

lots of facilities in the hotel such as a gym etc

ready to support, personal in the restaurant is extremely kind, room was clean, and food for breakfast and dinner was delicious and variable

the gym was good too

around the pool was

breakfast buffet

we really enjoyed the snack bar which provided, burgers, sandwiches, sides etc

hotel, friendly staff, room was clean, great view from balcony ( pool and sea view room) great location just couple mins walk from the beach, was right next to bars

location ,very spacious staff where extremely friendly and welcoming , breakfast was so chilled everything was so fresh and quality was

breakfast is excellent, amazing choice of everything

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely friendly to me and my family

breakfast 10e which was really good

one pool should be a kids' pool and the other an adults' pool

kids friendly, would definitely stay here

kids pool not heated , therefore kids up to 5 had to use big pool

matched exactly to the description - view to the golf-course

hotel, clean, quiet, lots of sunbeds round the pool

drinks were reasonable, entertainment was mediocre, kids entertainment was really good

room was lovely and spacious, breakfast nice

and my husband left the sunbeds by the infiniti pool and went for lunch

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much to say against my stay was sorry to leave, wouldn't think twice about staying

from room cleaner to buffet staff, bar staff and resto staff and front desk

the late breakfast in bar drago could've been brought to the 4 person tables next to the pool (in front of the snack bar)

amazing breakfast and dinner

convenient location, great design, delicious and diverse breakfast, clean and nice territory.

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

hopefully in april/may but we believe it is having a break and will be closed to upgrades to the pool

no food available after 9pm. no room service after 9pm.

room service was always clean and neat

i can see why families come here as it offers a lot of entertainment for kids and for adults

good choice of drinks room was great, 157 right by the pool and bar :) room was a 2 floor duplex, cleaned daily and new towels provided

there was a lot of rules round the pool

in the bedroom and bathroom, also terrace with a bed—a second-floor living room with the kitchen and the second terrace with table and chairs

staff very friendly ud83dudc4c carlos activity amazing for kids and aqua aerobic ud83dude0a kids

wifi in the room is not free and needs to be

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

should provide free wifi in rooms not just the foyer

no bar or music around the pool

adults only. staff friendly and helpful. perfect location

pool

the mini-bar always stocked up with a wide selection

wonderful hotel and golf course with excellent staff

our balcony provided us with beautiful sun-loungers and awning overlooking the pool with the coastline in the distance

gym

i would have liked to see more of loose equipment in the gym

heated jacuzzi pool was great, gym and spa also good

breakfast was excellent great choices, location was very convenient to all

location, all the pool options, spa, gym, free water dispensers.

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

kids bed was horrible

large apartment, with massive balcony and well equipped kitchen

i made breakfast myself in a well equipped kitchen

a lovely pool with a bar

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

nothing not to like really maybe the bar shutting at bang on 12 but that s about it

only negative i had was on new years even when we paid 40 euros pp for the open bar and i could not get a bloody mary, my favourite drink, as it was a 'cocktail' and the bars were

the room was beautiful, i loved the spa and the pool

kids pool is also good

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are extremely friendly and welcoming

night entertainment for kids and adults is very good

my son used the gym every day and while it was a good

beach is beautiful just a walk straight out the back gate to watch the sunset nice gym, small charge to use it but didn't bother me, plenty of space in there to work out

amazing breakfast! free parking friendly staff

good food, the beach is very close. the kids club is awesome, my kids didn't want to leave it

(c) the reception bar area seems very under-used

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly, and

the time the pool closed & there was no bar.

the breakfast is excellent lots of choice and very fresh

pool on the roof was so nice, dry peaceful and relaxing

breakfast was so nice with too many choices i ve gained 5lbs

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good selection pools are fantastic an very

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and cold food, the food just didn

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

an amazing choice of salads, cold meats, cheeses - everything you could possibly think of the pools were great and the kids aged between 3 and 8 loved the daytime activities and the minidisco

beautiful breakfast, great location and friendly service.

the breakfast is

however if you are taking kids it’s perfect

downside kids entertainment could be better no mini disco which my nephew was looking fwd

tight at the pool seemed overcrowded looked bigger in brochure no disrespect but a bit to more kids inclined still value for

the hotel is adults only and caters for the mature market, entertainment could be improved

found the adults only formula a pity, it would have been nice to see some children at the

gym equipment old needs updating

parking is not big but there always was a place (guess because most of the guests arrived without a (+)it s wonderful hotel, good located with parking place. very friendly staff (+)ocean view, upgrade to suite :-), rich breakfast, clean room, friendly helpful stuff, free parking (+) we had a car and could keep it right in the front parking (+)buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking (+) free parking on the street (hotel parking was full) (+) + bathroom with a lot of room for your stuff and with five different body care products + parking area for guests right at entrance + gate with direct access to sea promenade and short walk (+) parking was free which made it easy for us to freely come and go (-)the coffee on the breakfast was poor, limited parking space.

fun little crazy golf at the front of the hotel which also made easy access to the paseo where there were avoid

service in the bar after dinner a little slow.

lack of bar staff

breakfast and dinner were exceptional, the staff was really friendly and helpful

noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel

room ocean view, fresh orange juice, good coffee, rich dinners, peace & quite, adults only, properly made double bed, amazing lobby garden, friendly and hardworking staff, very

good communal kitchen. private parking.

uld have done with pool towels and hairdryer), the place was beautifully rustic, and lots of communal space

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big private parking

well equipped commounal kitchen with several tables

kitchen is a bit cramped for multiple users

were traveling with car and for the last night looking for a hotel with good parking and not too far from airport - the pension cassandra totally exceeded our expectation both

from gas station open 24/7

sy free parking on street outside) + very friendly staff who genuinely want you to have a good stay

parking spaces behind the hotel; spacious room; adequate breakfast

there is parking available behind and in front of the building

close to centre and plenty of 'on street' parking close by

parking can be a challenge as in centre of village and so not much close by

easy to get a parking spot at the street

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

no parking - but there was street parking.