the tranquility pool area for over 16-year-olds was lovely, and the vast infinity pool was great for longer swims

room service was excellent for eating in the room

pool side customer service could have been abit better as we had to chase staff to order food.

love everything about this hotel especially the breakfast, the rooms are fantastic and the staff great

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

only negative is it s becoming adults-only so we can t return as a family for a few years.

it was an incredible breakfast, i liked the location

paid for the accommodation of 3 adults, but the room had just 2 regular beds + 1 folding sofa - the sofa was very uncomfortable to

very quiet relaxing resort, switch off time, was unbelievably relaxing, first time at an adults only hotel, loved it

weak gym , very weak

lots to do in the hotel, kids love the pool and play area

easy parking

room service was great and the place is still very beautiful with the palm trees and the moorish

another bottle and they said you ve had your allowance for the day so i had to pay 18 euros for room service to bring 2 bottles of water, disappointing for a 5 star

ry basic food and the room service and lunch food is below average)

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect location, lots of parking possibilities nearby

shared kitchen is very well equipped with oven, microwave, coffee machine, toaster and even a blender

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

the kitchen is very well equipped for cooking

the breakfast wasn t fresh, all cooked meals felt precooked

breakfast was delicious and varied enough each day

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast is excellent.

the hotel is really well set up, and breakfast is very good

pools were only open until 18:30 which is too short in my opinion - having a nice swimm in the

even for kids

the property features excellent facilities, different pools and an excellent animation for kids

lots of fresh fish meats and pastas at the show cooking stations la gomera bar fabulous spot for a drink and watch the sun going down staff were very helpful and attentive

smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

we loved our room & had a brilliant view of the pool & sea from our balcony

we only found this in the evening and in the reception bar area

we unpacked and headed for the sessions restaurant; the largest restaurant in the hotel open for breakfast, lunch and evening meals

amazing pools and room, fantastic views of the sunset and staff were exceptional especially the bar staff rafa and daykel at lago pool

the food was delicious with loads of options, and room service was always quick and spot on

staff is nice, the terretory is huge, many pools, kids are getting crazy with water attraction

there was a super friendly young bar man beside this pool from argentina so shout out to him

ny to choose from)

loved the infinity pool and the gym was also very good

breakfast was nice but it doesn't change so after 4 days you get a little tired of the same things

although i could get room service

amazing staff - super friendly with kids

i also wish that someone would have told me in advance the spa was closed and maresia too

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they went to that daily

liked the laundry room; came back with all clean clothes

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when we enjoyed the sunset

there are about 6 pools on site including two heated and a mini kids waterpark

also plenty for kids, plan to return with them at a later date

the service in the main bar area was a little on the slow side.

tall, it was disappointing not to be able to touch the floor in any point in any of the swimming pools

queuing to sit down for breakfast and wait for coffee to be served too

kids under 16 were not allowed in the jacuzzi.

dog was welcome near the swimming pool and midget golf

super hotel will definitely be back. great pool, lovely staff and lovely location.

poor cleaning of the room and bad wifi connection.

breakfast always arrived nice and early to our suite

tivate) - hotel guests get free

two dorms and one kitchen / living was great very clean privat terasse free parking

only one uk tv channel - itv which was a let down when you put the kids to bed and that’s your only option for an

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

colonial style is beautiful, the people are kind and polite, and francesca the yoga/pilates/gym coach is the best

extensive gardens and varied pool options

rooms were a great size and the pool area was very nice

especially esteban at breakfast he was on point friendly and helpful rikki at beach bar hard working happy and warm ines at reception even called me in uk beige hand to make sure my

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the breakfast is very good, everything you could wish for, even if you sleep in, there is still enough

ming from

offering free parking is a plus too

well located, amazing food, good pool, good gym.

pool bar didn t open until 1 so as we were having breakfast at 8 that was a little late for us with no shop on site for

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely breakfast and outdoor

super interactive with the kids

breakfast was great. lots of choices, really fresh

) fee if a guest already had a spa treatment

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely breakfast and outdoor

spa experience when checking in for our treatments was not user friendly.

breakfast was outstanding

only gripe i would have is that you recommend that the entry to the spa should be free it costs €20

bedroom accommodation excellent. food good. pool and sunbathing facilities great

i liked adults only factor

could be described in its best scenario as a big, old-style, 4 stars hotel with minimum room service and no sufficient middle-age entertainment options

activities for the kids were excellent as were staff

room service do not pick up the phone

were unfortunately awful, and the kids disco in the evenings could do with a bit more

room service menu is limited and pretty basic

gym was very inadequate in comparison to the size of hotel

the spa facilities were on point as were the staff in that area

the facilities are great for families, with multiple pools, a playroom, and a kids' club

kids' room is great for parents to have spare time

i would like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

en 24/24), spa

the breakfast was very good, everything you would have asked for

kids club was excellent

spa was closed because of covid.

we just went to eat out or ordered a room service - it was surprisingly

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

breakfast was lovely

the pool was clean and all services were done very discreetly

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

refurbished and looks good the pool area and staff are great

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

a lot of kids out their seats so you need to have your wits about you

great pool area, bar access

the gym equipment needs some maintenance

was there to attend a wedding so there was mostly adults and the bar in hotel closed at midnight and the hotel was dead then,does not realy cater for old people but

the breakfast was excellent.

wifi worked on the first day but never after that.

loved both pools but preferred the family one as found the roof top bar a little too quiet and the pools are plunge pools rather than swimming pools

parking on site was small and impossible to get a spot

rrors never cleaned

great breakfast

less lively at night, the bar finishes up at around midnight.

think you should have smoking areas round the pool

excellent buffet breakfast

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

delicious breakfast

a delicious breakfast with a good variety of food

breakfast needs more variety and the criossants need to be fresh

very nice breakfast with homemade cakes. eggs as you like , on demand.

the bar shut quite early after dinner.

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids are like ours smaller)

the hotel is great with swimming pool, gym, bar

the gym is lackluster, but as to be expected for a hotel gym.

the pool (even if not very big) with amazing view on the teide

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

even get to try her home-grown bananas

the parking is a 3-5minute walk (free of charge) (+) also, free parking nearby is convenient (+) we still can t believe we paid so little when you consider the extensive breakfast and the parking in the village center was included (+) the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and (-) be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload (-)in the historical centre (which we wanted), parking is a few minutes walk uphill from el drago car park (free with the pass provided after (+) parking is very convenient (+) located center of the city, walking distance to many good restaurants and parking -which provided for free (+) free parking in the parking house nearby

nanas from the owner's farm), fruits & yoghurt,

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

location in a forest extensive buffet large indoor pool and sauna included in the price good

the gym was impressive

breakfast choices were very good, and the cold and hot drinks were of a high quality

food served for breakfast and the restaurant were fantastic

breakfast was amazing, swimming pool and the activities by the pool by fit and fun was great

totally recommend and bonus it s adults only

the gym and pool fitness classes were great fun

hotel for adults

privileges, pc with printer, calm areas, bluetooth speakers in thr ceiling of your room, endless pool area

the breakfast, lunch and dinner range

all inclusive food around pool bar was lacking in variety

same music over and over again for kids night programme and pool ambience

due to covid the facility's were not open, spa, indoor pool, kids club

spa was great, entertainment was really good.

ease ot access, communication, breakfast, cleanliness. great setting.

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my cycling journey with something in my

good location friendly clean quiet. nice breakfast.

good continental breakfast was served every morning

good breakfast

also didn't know that parking would be difficult

wifi is good and the add on breakfast is excellent value

t did work in other rooms).

wifi worked well

good location, parking is close to the hotel

breakfast very simple

excellent breakfast buffet, stunning property and location.

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant serves delicious homemade food

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

we enjoyed the pool too - an added bonus

the bar closed at 11 and there was no where available afterwards to have something to drink

room was comfortable, spa was relaxing and breakfast was lovely

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

no bar service in the early evening.

the ambience, pool facilities, food and friendly staff.

little pool area was nice to sit out in the sun

make sure you book the spa ahead

is only street parking, but it was never a problem to find a close spot

ich we did not expect in january beside the little pool)

enjoyed the relaxing spa facilities

the heated pool is really nice and great for toddlers and kids

mother, son and i didn't like the ham and cheese toasted sandwiches at the poolside restaurant

also the breakfast was amazing

breakfast buffet so i had something different every day

we particularly liked the large pool area

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

food was lovely, bar had all named spirits

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

from reception, restaurant, bar to entertainment staff were so nice and friendly

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas

sometimes they played their music too high in the pool area

breakfast choices are excellent, could not have better quality, choice, standards or service.

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me throughout my stay

nice pool areas

the bar staff, entertainment team and the restaurant personnel were excellent and the food plentiful

very clean, good breakfast and the best hotel staff!!

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh juices flowing was nice

disaster in the kitchen- breakfast and dinner: -there are at most 3 cooks who had to put food on your plate because

breakfast and dinner were excellent

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities are grrrreat

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's name i forget was such a great laugh and also a great dancer on your stage

breakfast buffet was great

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

-pool bar didnt accept cash

ter polo,mini golf, ping pong)

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

lots of facilities in the hotel such as a gym etc

ready to support, personal in the restaurant is extremely kind, room was clean, and food for breakfast and dinner was delicious and variable

the gym was good too

around the pool was

breakfast buffet

we really enjoyed the snack bar which provided, burgers, sandwiches, sides etc

hotel, friendly staff, room was clean, great view from balcony ( pool and sea view room) great location just couple mins walk from the beach, was right next to bars

location ,very spacious staff where extremely friendly and welcoming , breakfast was so chilled everything was so fresh and quality was

breakfast is excellent, amazing choice of everything

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely friendly to me and my family

breakfast 10e which was really good

one pool should be a kids' pool and the other an adults' pool

kids friendly, would definitely stay here

kids pool not heated , therefore kids up to 5 had to use big pool

matched exactly to the description - view to the golf-course

hotel, clean, quiet, lots of sunbeds round the pool

drinks were reasonable, entertainment was mediocre, kids entertainment was really good

room was lovely and spacious, breakfast nice

and my husband left the sunbeds by the infiniti pool and went for lunch

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much to say against my stay was sorry to leave, wouldn't think twice about staying

from room cleaner to buffet staff, bar staff and resto staff and front desk

the late breakfast in bar drago could've been brought to the 4 person tables next to the pool (in front of the snack bar)

amazing breakfast and dinner

convenient location, great design, delicious and diverse breakfast, clean and nice territory.

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

hopefully in april/may but we believe it is having a break and will be closed to upgrades to the pool

no food available after 9pm. no room service after 9pm.

room service was always clean and neat

wifi in the room is not free and needs to be

pool side bar but nothing said regarding bring your own drinks in

roof top pool and big rooms

booked adults only but children/babies were booked in the hotel breakfast was repetitive and restrictive

stated adults only hotel ,this was not the case as 13 year old were staying with parents

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area is

heated jacuzzi pool was great, gym and spa also good

we had some roadworks throughout the day so the staff immediately upgraded us to a pool view room

playing muzic to loud at the bar late!

friendly, also animation team does great job with all entertainment, loads of fun not only for kids

in the bedroom and bathroom, also terrace with a bed—a second-floor living room with the kitchen and the second terrace with table and chairs

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

gym needs an upgrade

restaurant could be set out a tad better as people queue around the salad bar so you are not able to get to what you

pool area is really nice

breakfast service was efficient and full of smile from the friendly staff with a great selection of

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

spa is bad

gym/spa didn't open until 10am and closed for lunch

kids bed was horrible

large apartment, with massive balcony and well equipped kitchen

i made breakfast myself in a well equipped kitchen

a lovely pool with a bar

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

nothing not to like really maybe the bar shutting at bang on 12 but that s about it

only negative i had was on new years even when we paid 40 euros pp for the open bar and i could not get a bloody mary, my favourite drink, as it was a 'cocktail' and the bars were

the room was beautiful, i loved the spa and the pool

kids pool is also good

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are extremely friendly and welcoming

night entertainment for kids and adults is very good

my son used the gym every day and while it was a good

beach is beautiful just a walk straight out the back gate to watch the sunset nice gym, small charge to use it but didn't bother me, plenty of space in there to work out

amazing breakfast! free parking friendly staff

good food, the beach is very close. the kids club is awesome, my kids didn't want to leave it

(c) the reception bar area seems very under-used

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly, and

the time the pool closed & there was no bar.

the breakfast is excellent lots of choice and very fresh

pool on the roof was so nice, dry peaceful and relaxing

breakfast was so nice with too many choices i ve gained 5lbs

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good selection pools are fantastic an very

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and cold food, the food just didn

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

an amazing choice of salads, cold meats, cheeses - everything you could possibly think of the pools were great and the kids aged between 3 and 8 loved the daytime activities and the minidisco

beautiful breakfast, great location and friendly service.

the breakfast is

however if you are taking kids it’s perfect

downside kids entertainment could be better no mini disco which my nephew was looking fwd

tight at the pool seemed overcrowded looked bigger in brochure no disrespect but a bit to more kids inclined still value for

the hotel is adults only and caters for the mature market, entertainment could be improved

found the adults only formula a pity, it would have been nice to see some children at the

gym equipment old needs updating

parking is not big but there always was a place (guess because most of the guests arrived without a (+)it s wonderful hotel, good located with parking place. very friendly staff (+)ocean view, upgrade to suite :-), rich breakfast, clean room, friendly helpful stuff, free parking (+) we had a car and could keep it right in the front parking (+)buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking (+) free parking on the street (hotel parking was full) (+) + bathroom with a lot of room for your stuff and with five different body care products + parking area for guests right at entrance + gate with direct access to sea promenade and short walk (+) parking was free which made it easy for us to freely come and go (-)the coffee on the breakfast was poor, limited parking space.

fun little crazy golf at the front of the hotel which also made easy access to the paseo where there were avoid

service in the bar after dinner a little slow.

lack of bar staff

breakfast and dinner were exceptional, the staff was really friendly and helpful

noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel

room ocean view, fresh orange juice, good coffee, rich dinners, peace & quite, adults only, properly made double bed, amazing lobby garden, friendly and hardworking staff, very

easy access from tenerife south airport

parking spaces behind the hotel; spacious room; adequate breakfast

the wifi wasn t reliable while i was there.

parking not ideal abandoned dirty lot

was supposed to be parking at the hotel but it was full

there are also enough parking spaces and the road is good

uld have done with pool towels and hairdryer), the place was beautifully rustic, and lots of communal space

good communal kitchen. private parking.

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big private parking

close to centre and plenty of 'on street' parking close by

parking can be a challenge as in centre of village and so not much close by

easy to get a parking spot at the street

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not (-)breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or (+) the dinner was good and breakfast big and delicious (+)real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if you want a cosy local small hotel its a great (+)nice owner, outstanding breakfast and best cafe con leche (+)good breakfast. very nice staff. (+) food was also very good - our deal included evening meal and breakfast (+) breakfast was included and was fantastic (+)in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed (+)breakfast was very good with plenty to choose from

no parking - but there was street parking.