very comfortable bed! the pool was very nice ud83dudc4c

the bar was closed

i never got the wifi password until the last day

example, my husband was told that the gym opened at 6:00 am, so he set his alarm to be there on time only to discover that the gym

location , the staff , the amenities , restaurants , volleyball court , gym , golf course , lakes

sure were convenient, the beach hammocks under the palm trees were perfect, and the infinity pool was large and well positioned and awesome

the bar had good drinks

the infinity pool was amazing

amazing location on the beach, great pool, restaurant and drinks on site.

that said, you can still sunbath, the kids can play in the sand and for the most part you'll have a mile long stretch of undeveloped

there was no bar to speak of.

no room service, had to go to lobby to ask for coffee for the in room coffee machine

no room service, restaurant squeezed into bar bc

the rooms by the pool smell of mildew. the staff quickly switched us to other rooms.

casino pools staff

ac+best sleep+fantastic massage+organic shampoo/wash+vegan+amazing breakfast+organic sheets+lovely staff+minibar+grab and go vegan

they even have yoga in the morning and serve you a vegan breakfast

breakfast was so delicious, the location was perfect

yoga and breakfast were amazing

breakfast was delicious yoga classes were great and taught at a professional level property is

pool, view and size of room were excellent

it was very peaceful and the scenery was amazing, as well as the infinity pool.

beautiful, spacious and comfortable rooms. great pool. fab views.

was amazing, pool was amazing

pool fabulous ( could use a little shade)

no place to put a bar of soap while bathing

a bit of a walk to the swimming beach for older folks and little kids

a small breakfast is included, along with coffee that you can enjoy on the terrace by the sea

the swimming pool is clean and just the right size for a few lapses

the small pool was refreshing

enjoyed the breakfast buffet, the mountain view, staff are wonderful,the pool and the short distance to the beach is awsome

there is also a laundry room which means you can pop on a load and sit by the pool while you wait for it

breakfast was excellent, very varied, an excellent morning to wake up to warm food

casino customers took the hotel parking lot.

the pool is nice

ompare to other services) and without windows

i loved that there were multiple options for meals - and that there were kids meals

had to 'exceptionally' take a shower at the spa after checkout.

the swim up bar was excellent

make sure to eat a puertorrican burger just by the pool in the 5 o clock somewhere bar & grill

clean, beautiful small pool, lounge chairs in the sun and shade

parking can be a little bit of a pain, but it s not terrible because they provide parking across

parking lot is small, and the section across the street to park was muddy.

there is a nice pool, a clean common kitchen for guest use, and ice machines available

the pool is very nice and we liked the patio in front of our room, where we had breakfast and dinner

nice rooms, very clean with fair pricing, available kitchen, available onsite parking, nice pool, linda and skip are excellent hosts

we didn’t try the pool, but it looked clean

the pool was beautifully kept and sparkling clean

love the fresh fruit trees on property, outdoor pool and lounge

let us store our bags and showed us where we could change and offered to let us hang by the pool until our room was ready

were only there for a night but the pool looked very nice and i liked that there was ample

parking was small

the pool is nice and i thought the over all experience is nice

no wifi that s really works it s horrible

they should have more parking and more supplies for customers in case of anything

everything about the place was great for a village. love the pool area & it s surroundings.

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

the location, the water park, and the private island. what an experience!

very friendly staff but especially those who work in the splash bar area at the pool

check out - awesome clean and friendly- awesome palomino charter - awesome water park - awesome kids friendly activities- awesome all

water park my kids had so much fun

food was great, the private beach, water park, game room for kids right next to a lounge area for adults at night was a great idea

pool closes at 8pm

funky, fun layout, loved the art work everywhere. beautiful view from pool and our room.

it’s really beautiful and clean. the suite was so big, and the pool was perfect.

the pool was nice but needs cleaning around them edges inside the water

i didnt like that there were not kitchen or food to be i clue st the reservation package.

service at the pool was even worst, i would have to chase the waiter to try and get our order in

i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

maybe the signage to find things at night when driving golf carts

for spa services - we are still working on removing these charges since never ever visited the spa

have to wait a little longer to be taken care of by the pool

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

short waits for golf carts

the vibes are immaculate, you feel like you are on vacation and from the pool to the beach everything was on point

is quite large so it requires a call to front desk for golf cart ride to main lobby and restaurants

from ettian at the lobby bar who made some killer sangria, to milton at water’s edge who gave us some great

the second floor also led to the skywalk for the outdoor elevator and stairs for the beach, gym and pool

gym equipment a lil old

gym was very nice clean and good variety of machines weights and cardio

the guys loved the casino

gym facilty has large glass window that faces pool area and beach

no breakfast was provided and the wifi didn't work in the room

no telephone in room to communicate with the clerk or room service

wifi didn't work the 1st night.

good pool

music by the pool.

some of the staff and the marijuana smell in the hotel and around the pool area!

maybe add an additional server to the pool area.

ran out of coffee and cups for beverages, but in there defense it was about 15 mins before breakfast ended and they had a rush of last min guest

the outdoor patio and pool were absolutely breathtaking with waiter service

a lot of hotels with accessible shops and a casino across the street

was excellent , food was great , loved the 4 pools

pool bar and food closed at 6pm, which seemed a bit early

food was good, room service was good

the variety of pools! great food. fast room service excellent and helpful maids

they had fun games out on the lawns/pool area for kids (ping pong, large connect four set, corn hole)

from the lobby to the pool area to our suite, everything was spotless and inviting

don’t have movie night for kids or any other type of kids entertainment

i highly recommend for families traveling with kids

the people were friendly pool was awesome and so was bar at pool very spacious

i highly recommend for families traveling with kids

different hotels out of town and usually they upgrade my room or give a complimentary dinner or spa or something but nothing from the royal sonesta

pool

need dinner restaurant. pool bar swim up should be open more. nonexistent pool service.

breakfast option was buffet style.

no room service and to pay all that money for ocean view you can't sit two chairs and a little table

website did not specify that breakfast was not included and the gym was not open

with breakfast you can add to your room tab and take to go or eat downstairs, which serves as bar too

although we didn't use them during our one-night stay, it has a nice swimming pool and gym

having parties on weekends upstairs such as wedding and the loud music would disrupt my sleep and room service took 6 hours when i called 5 different times and came downstairs to ask i still had to

nice bar and lobby

we arrived so early and he arranged early check in plus breakfast for us

the breakfast was delicious

the pool was amazing we had it to ourselves

breakfast coffee and the pool

the breakfast was ok, but all i cared was the coffee