i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

you’ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

just the beach and golf course

breakfast was not included. spa experience was great.

for spa services - we are still working on removing these charges since never ever visited the spa

the resort is spectacular! the golf course and all the amenities are 5 star.

the staff, everyone is very sweet and helpful. the swimming pool because is big and only 5'.

not enough golf carts that take people to rooms and back.

pool water not heated, small spa and gym

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

room service was great

the gym is small and open until 6pm.

wish there were a few more kid activities and a kids club.

clean and well taken care of with amenities for kids and adults

not many activities bar service at pool and casino was non-existent

no breakfast

the breakfast room right on the ocean was spectacular

there is even a pool to refresh after a day out

the pool is lovely

no place to put a bar of soap while bathing

breakfast and location was fine

breakfast was good and great,pool and staff amazing

there is a casino right next door for those who might like to gamble

location, gym, pool, complementary breakfast

and finally the breakfast

were only there for a night but the pool looked very nice and i liked that there was ample

the pool was amazing

very nice rooms including lighting pool

steps from parking lot up to the building and to our 3rd floor room

staff was amazing place was very clean nice clean pool

no wifi that s really works it s horrible

very clean, convenient, lots of amenities, breakfast provided, bar and restaurant, outdoor patio

no pool

restaurant bar staff was slow

room service was very poor because they did not leave new soap or paper towel and did not pick up

wish there would've been more of an option of food / room service

also didn't like that kids were in the jacuzzi

nice pool and lounge area

it is beach front and the pools and spa are nice and clean

it was nice the swim up pool was great and the beach

the pools. they were a bit dirty. not for kids.

room was small but bed was comfortable, big tv & wifi

the wifi didn't work in the room - which didn't have a phone either. the tv would become

no breakfast was provided and the wifi didn't work in the room

the wifi didn t work but understand it happened sometimes

it overlooks the pool

wifi didn't work inside the room

room was not that clean and the room had no wifi where we were at

the room service was ridiculous

the pool closed too early for people who come late from a business meeting and need to relax

employee very nice the room excellent clean, and the pool beutiful

the staff were on point with anything u needed. the breakfast was good. location is perfect.

pool and hot tub looked great (although we didn't have time to use them)

our air-bnb didn’t have a pool for the kids, so we booked this hotel for our last few nights and it was prefect

laundry room seems endless to actually use the washer & dryer we end up not washing the clothes.

convenient access to airport. pool was fun for kids after a day of site seeing. comfy beds.

there is only one pool filled with screaming kids

very clean close to the airport a couple blocks from a beach restaurants nearby casino nearby

place ,the studio is big ,good food in soga ' s restaurant incredible gym and a beautiful large pool i love this hotel will back soon

kitchen was equipped with all the basics you need

customer service from staff, room and view gorgeous, comfy bed,variety breakfast exceptional suite they gave me

room service presentation.

in room breakfast on the balcony walked in the neighborhood for wine and souvenirs nice corner store, gift

it was really loud at times. room service was really expensive.

pool bar and food closed at 6pm, which seemed a bit early

the beach, pool and spa were clean and beautiful.

room service, beach access and the food was great

location, clean, great friendly and helpful staff and good location, pool was big and very nice, nice beach area

love the proximity to the beach and breakfast was amazing every day.

the swim up bar and ocean breeze restaurant was a plus and so delicious

gym was nice and clean

they also had free popcorn and drinks for the kids

free wifi, a casino and live band on the weekend

wish pool bar opened later

easy check in, valet parking, awesome breakfast, amazing pool and casino.

strong wifi and servers were

clean; large community kitchen with fridge, microwave and stove; the shower was hot; parking lot was spacious; super close

kitchen in the lobby has a stove, microwave and a fridge

breakfast served, but it has communal kitchen for all

the place also has a kitchen (clean

kitchen has very dim lighting and the light above the stove hood doesn't work

the family room was perfect! loved the 70 s mod style too. gym and pool wonderful too

pizza downstairs, pool & a restaurant with breakfast you can add to your room tab and take to go or eat downstairs,

laundry facilities were not the cleanest and a machine was broken

wifi was a separate $9

o many to name) were amazing and friendly

real basic breakfast.

i like the location and the pool, the quiet atmosphere ud83dudc4c.

location, breakfast, close to the beach and to the supermarket

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very friendly and

the breakfast was delicious

continental breakfast was good

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry, hard boiled eggs were rubbery lack of

was not as quiet as we would have liked in the evening due to some guests not following the pool or quiet time hours

had a bar on site

was no breakfast contrary to what was sold to me

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

breakfast options are limited, just muffins or croissants

the breakfast buffet was awesome

nice clean room and facility, breakfast

staff and great options for breakfast

facilities were wonderful (pool, rooftop)

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

the pool was a nice bonus - it was very cool and refreshing

we loved the private pool setting (because of covid you signed up for private pool hours)

the cleanliness of the rooms and accessible features like the pool and coffee.

parking is small and there is an overflow grass area parking available across the street

the pool is very nice and we liked the patio in front of our room, where we had breakfast and dinner

lack of parking lot

the parking was a little tight but it can be expected for that area

parking lot is small, and the section across the street to park was muddy.

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

wouldn’t stay here for the pool. was small. but the beach is right there.

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

early check in with friendly staff

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

great location. very nice shared kitchen area

no room service, and not quite due to the balconies are so close.

advertise a beautiful restaurant and bar but when you get there they inform you that it is closed permanently

room service was horrible too

there's a cool little restaurant and bar inside on the first floor too

room service was non existent

traveled during spring break and there were too many college kids in the hotel area, drinking and smoking

we were given a room next to the pool, kids in the pool in the evening and

to the lovely beach, friendly and warm front desk staff, clean room, comfy bed, good wifi, walk to cafes, shops and restaurants, short ride to old san

please don't stay here bed bugs me kids got bitten

the hot pool is great. the staff and the delicious smell coming from the restaurant.

com, booked the room, drove to the resort and once checked in we went straight to the pool bar for drinks and appetizers

coqui water park was closed

small gym

the water park was smaller than i imagined but still had enough activities and accommodation areas

water park for the family with kids

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

the staff is very helpful and the hotel has its own little kitchen and laundry room

not a bad terrace laundry machine available for a small fee, on premises parking space

not bad price not bad great, helpful staff convenient parking space laundry machines

sign for laundry said $3

good location, friendly staff and nice property. late check out was amazing to have!

stayed 1 night with kids after cruise

it is centric to everything. 24 hours pool and gym.

breakfast very good, with varied foods, choice of hot and cold dishes

the gym was close. the pool is too little for the hotel.the parking is too spensive.

we enjoy our room and the café pierre breakfast and dinner

we enjoyed also the gym and rooftop jacuzzi

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

i was walking distance from many restaurants and stores, the gym, and a lot more

room size and layout, breakfast, pool

no pool

used the gym and loved it also the pool to die for

the beds in our kids room felt the same

rooftop pool was great / loved the yoga room

location is great. gym is a plus.

the pool area was nice and always had clean towels available

convenient to kitchen area for shared refrigerator space

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

the hotel has a cosy little garden and a shared kitchen

also the communal kitchen was open for travelers to use

and we had access to the kitchen with fridge and microwave

it has a small pool and lounge area in the back the breakfast was

made to order breakfast was really good, and we truly enjoyed the ambiance, and thoughtful details such as beach

cluding the mattress, pretty large stain).

front desk clerk and our uber driver that we were in a good area but we chose to just hang by the pool once it got dark

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

one dark skinned gentlemen was super helpful with locating a laundry facility for me

the gym was very hot.

resort definitely is great - amenities, location, pool, restaurants, bar, and casino are definitely items a plus

too many kids

is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another

brian at the front desk, lynette at the conceirge, jackie, emily and bar staff were fabulous

very old & scary elevator storage area for belongings in laundry room not locked

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

were some facilities that were not working - like the come restroom and the laundry facilities

he booked us in early and gave us information regarding a laundry

coin laundry

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

the pool and room and close to the beach and shopping and dinning

location, ropa vieja restaurant, fitness center, choco bar cortes

pool and hot tub were awesome

nice bar downstairs, gym, coffee shop, helpful staff

the pool is great too

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool and the pool table were really fun and there's also a piano in case you want to use it

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

no pool but a spa on the top floor

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

no pool

there is no pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

the pool bar employees service wasn’t top tier

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

almost nothing for kids to play :(

i loved the bright, airy entrance, and the pools were fantastic

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

were wonderful at acclimating our luggage for early check in and check out

breakfast was shared at el canaria, for the price difference paid to each hotel, i would expect a

staff was very friendly , the breakfast was good , there was lemon water in the lobby , that was unexpected , i drank that lemon

the hotel had a great gym and pool area, restaurant

pool is tiny and too full of kids for my taste

the swimming pool was

liked the availability to have complimentary breakfast and have the beach and restaurants close by to the

cleanliness, friendly employees, wonderful breakfast

the breakfast was limited but the location was fantastic.

close to everything so it was walking distance to beach, restaurants, shops, casino, etc

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no powder and would not donate any)

spa prices quite high so declined

the breakfast wasn't great for kids but we ate at other restaurants outside the hotel

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

the olas breakfast was hit or miss

while the room was nice, the wifi in it just didn't work

breakfast to the room was served in plastic cups and burger packaging

the jacuzzi and pool

place was amazing overall highly recommend for an adults only experience

exceeded expectations, breakfast system could be improved. pancakes were raw.

breakfast was a scam

the room the view the pool .

location and pool

great food and pool

mini bar was never restocked even after i asked them to do so

room service should leave 2 more bottles of water every day

the kitchen is equipped with basic essentials

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

gym equipment very

location and ambience at the bar on the weekends.

pool area was awesome as we used it while waiting for our room to be ready

pool options + being close to the beach

multiple pools and a swim up bar is a plus

access to the pools, bar in pool. overall, was impressed in the quality of room.

a really nice gym

of the hotel control with covid but had to make reservations for the pool or gym

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

restaurant or bar not open

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

the restaurant bar at the lobby

they are able to give you a $17 daily credit to their snack bar in the lobby

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

my a/c leaked my whole stay i didn’t know it was leaking woke up to go to the kitchen and slipped on a puddle of water

), and there was a condensation drip that continuously landed on the sofa bed/blanket, which my kids kept informing me of every time it dripped

i loved the view of the pool

bathroom size, hot tub, robes, kitchenette and room size , parking, rooftop

room service for breakfast was helpful and wonderful.

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

) also, it would have been nice to have espresso-based coffee at breakfast

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

the place, the bar down stairs and the roof top bar as well

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

the gym is super, the staff is very friendly and service oriented

it is close to where i was working. the availability of a gym.

cesar gomez bartending and mixology at losers bar mgm grand hotel and casino las vegas,

the laundry area needs some improvement

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

the kids loved it

like how there was a section for family and kids

the pool, the beach view.

the kids loved it

close to distrito t-mobile, and old town, but you do need a car to get around or take the hotel shuttle, but the shuttle runs to 5pm or 6pm only

shuttle was extremely helpful and saved us money on transportation

there was a laundry room

pull up machine in gym

breakfast was amazing

more option on the menu. and a kids menu as well

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

the water park was nice and the breaksfast variety.

breakfast, dinner pool and gym

room,breakfast, pool ,bar, room service ,security and people working with, was perfect and very helpfulness

i lost money at the casino ud83eudd74

i liked that the hotel was in a great location and there was a complimentary shuttle to old san juan and a near by beach

room service was not functioning and it was a big problem to get breakfast since i was there for a

wasn't labeled sheraton; breakfast not included with early check in & they didnt say so we had to pay; key card to go down & scan panels on different

from old town but there is shuttle bus

liked that they had a shuttle service to old san juan

breakfast, even though it was short in selection, it was very good tasting

there is only one pool but its really a splash pool, the gym has very limited equipment!

the pool could be bigger but the view was superb

doesn’t include the breakfast for the cost that it’s not that cheap