property, great golf course and pool area

the views of the garden and golf course were quite peaceful

florida charm and well cared for golf courses

everything is right there. golf course, pool , jacuzzi, restaurants, mt dora close

for the three days that we were there the spa was only open on saturday with no services offered on sunday or monday, we wanted spa services

laundry facilities and staff

there's nothing to do around the hotel. no where to get food and even the pool was closed

more signage, ie coffee in lobby from 7 am-10 pm. irons in laundry room.

the pool was not finished.

was very clean and nice updates since the last time i was there the shower was great and the pool was clean and nice

is a kitchenette but no glasses or a coffee pot you have to go down the street to buy coffee

kitchen was missing a few items like silverware and mixing bowls

location and all the fun beach bar and restaurants in walking distance

wonderful view to the pool and the lake

my husband and daughter loved the pool with great surroundings and warm water

as soon as my kids got out of the shower, their feet were nasty dirty from the floor

beds! size of room. location. quiet. close to my kids n grandkids..w in miles

the pool was perfect

the breakfast was fantastic.

there were kids running in the hallway

didn’t like that we had to give up our parking spaces to allow for boats

and ability to park your boat in front of your room, staff was

the daily breakfast was terrific, very clean area and well stocked

kids running up and down the halls late at night. so i would say noise.

location. housekeeping was very helpful as well as the staff . it was clean . the pool was nice

good breakfast. nice pool

pool and main entrance under construction. breakfast very small.

about my kids talking, and said they dont accept pets but there were 2 dogs barking at another room

vending machines were out of order and there is no laundry detergent for the laundry facilities

friendly staff, good breakfast and clean room

nice kitchen that coach was a little uncomfortable bed was great bathroom

good location, let me park my small trailer on site

she set us up with a nice king room facing the pool and lake

pool was by our room but was surrounded by hedges so you couldn't see it or hear people who were

jasmine was beautiful but causes me to suffer from allergies so i didn't use the pool.

the pool was closed pretty early

facility its self very dirty trash out side and in the parking lot just looked run down outside

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

the kitchen was fully equipped and we were able to prepare our own food there

was spectacular the gym was super equipped the breakfast was amazing everyday different the room was super clean and

clean my room seemed large with a king bed a full size fridge and a cute kitchenette with dishes silverware pots and pans i really enjoyed my

usual corporate cardboard, don’t eat it breakfast. usual non-senior discounts.

breakfast buffet was excellent

the breakfast

breakfast was as good as could due to covid-19 precautions. good wide open space for breakfast.

queue at the microwave at breakfast.

breakfast good, extremely just right across street from hospital i needed to be for daughter in

nothing specific, everything was perfect from the bed to the breakfast.

employees doing laundry were loud and would smoke in the breezeway next to our room

the pool isn’t huge but we got lucky enough and got to enjoy big part of it when we went

breakfast

breakfast

pool n lolocstion

i mean it had a pool

the pool was cool and clean.the sheets smelled like bleach.

clean room. nice pool.

the saltwater pool was amazing after a long day

the bar at the pool wasn’t very well staffed or stocked.

booked online, there was no pet fee listed, called them after i booked only to find out they take advantage of dog owners by

the pool bar wasn't open as much as we would have liked.

staff is absolutely wonderful , the pool is large and great for a workout and the sunsets are spectacular

it is right on the lake with a pool, rocking chairs, dock, and outside bar if that is what you like

complete kitchen, king bedroom, sitting room adjacent with twin size pullout

historic old building well kept up. great to have a full kitchen. very nice. super clean.

the rooms were comfortable and cozy, i liked that the rooms had its own kitchen

kitchen

we stayed in the suite on the 2nd floor, full kitchen and plenty of room

breakfast was pretty good too

the pool closes a little too early

small dining room, pool not heated and in the family ont of the property near a busy street

the full breakfast included with the rental was a pleasant suprise.

pool was very clean and nicely

swimming pool would have been a plus but it’s unheated and was out of service at the time we were there

pool

no place to sit outside. pool was locked so you had to get the key to unlock the gate to use it.

staff was amazing, older hotel but nicely remodeled. area was quiet. pool was very clean!

pool is decent for a quick dip , staff was friendly, room & hotel were fairly clean and breakfast

friendly helpful staff. very clean roomd. quiet. this is our second stay. nice breakfast.

clean , comfortable, friendly staff, only problem was the pool closed too early

location, comp breakfast, allowed to check in early

nice room clean friendly staff nice breakfast

friendly staff, early check in, complimentary sodas, no pressure

i liked having wifi and so did my granddaughter

in the parking lot started with two ended with 6 subjects and someone being shoved into a vehicle

the parking was a little limited.

lots of arguing in the parking lot and suspicious subjects walking around vehicles.

there is a small gym with a treadmill, peloton bike (yay

the breakfast was amazing

the pool can be more clean without hairs and little bad things on the water.

close to town, great restaurant, pool, amenities.

the staff at the front desk and breakfast area all wore masks which i personally appreciated

always has a great complimentary breakfast and i like the consistency throughout the chain

breakfast was weak.

they have laundry room and hot tub by the pool

staff members were all nice and loyal. only 1 dissatisfied with pool spa not working properly.

the morning girl on staff for breakfast was not personal and very cool to guests.

breakfast was great,room was clean,pool was nice.t was the quietest hotel i have ever been at.

staff very friendly .have a laundry room breakfast was okay will stay here again

guest laundry was not available

nice hotel. friendly staff. great breakfast bar with many selections. well worth the price!

wonderful staff!.clean hotel.very comfortable beds.excellent breakfast.good pool.

very clean, great breakfast, comfy beds. friendly staff

full kitchen with dishwasher, fridge/freezer, microwave

you had to pay to do laundry

having a kitchenette jn the room is fabulous

the trash can under the kitchen sink was not emptied before we arrived

breakfast was amazing and fresh. there was something for everyone.

nice pool and generous breakfast selection.

nice hotel very comfortable bed and very good breakfast..

the free breakfast is outstanding and very generous

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

had a nice kitchenette available but no coffee pot

i liked: having a mini kitchen, my request to be on the top floor was honored, being close to public grocery, the modern

was really disappointing that even though the hotel offer kitchen it provide not even a saucepan to use, who is going to carry with cookware on a vacation,

loved the full kitchen. very clean and new

there is a small kitchen place in the room, but all staff, that should be in is missing

clean, everything we need, great breakfast. washer and dryer included in price

everything from the staff to complimentary breakfast! everything works. cleanliness!

the gym, patio area and pool were great additions that we enjoyed during our stay

the breakfast option

convenient location , good breakfast included in fees

breakfast was good. kids loved the pool! rooms were nice!

swimming pool for kids

pool needs cleaned but feesable

it was a great location, kind staff, good breakfast, i enjoyed the pool and super comfortable!

laundry facilities were filthy and i was asked to plunge the toilet when it was stopped up to no

breakfast was fresh and individually wrapped

pool was nice but a little dirty and by the road the cleaning staff was very nice and made sure i

pool was not able to be used according to manager

were very few options for the free breakfast and they were out of milk at the time when i went down

many times no breakfast available??,

breakfast /service was excellent.

liked that there was a full cook to order breakfast option as well as a buffet

very nice and new. good common area with bar and nice seating

i thought breakfast was included but it was $10

had breakfast vouchers

we did not get up early for the breakfast

gas grills out by the pool

very clean, all conveniences needed. breakfast was excellent, very good choices.

key card didn't work on the back door next to the pool at night

extremely clean and amazing breakfast offering.

the table next to me had several kids/teens and rowdy adults and waitresses were chiming in the loud talk

location, i recommend renting a golf cart overnight

you would see cutest golf carts there like a lot of golf carts parked on the street

issue:i’m not sure why they would put the pool right beside the restaurant so if you wanted to take a dip it would be on full display of the

from the pool to the spa and then wolfgang puck restaurant and everything in the lounge too

new, clean and friendly staff. good breakfast

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

clean, comfy, breakfast and coffee :)

everything!! staff was amazing, it was clean and comfortable and breakfast was good.

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

no breakfast. cost of laundry facilities

wasn’t that great and carpet in hall is dirty, laundry facility to small fir size of

carpets, laundry to small for size of facility 2/2 and one dryer in not working

ice machines don't work and laundry was filthy

clean room with small kitchen and big refrigerator and king size bed

breakfast hours were too short for my family to take advantage of.

the staff was really nice. the gym, breakfast, waiting area was really nice.

pool closed due to covid-folks might want to know that also

breakfast was great

the gym

new calypso restaurant and bar is convenient and affordable

we stayed due to being evacuated and hurricane ian so i packed breakfast for my kids

lovely pool setting and loved the jacuzzi

day we arrived, signs posted stating closing of pool, gym, terrace starting that day for remodel

my husband had a late golf game and they let me have a later checkout

breakfast could be better

were very comfortable and breakfast was really good

clean, quiet, friendly, great breakfast, five star all the way!

i like the fact that they let me do an early check in

breakfast /staff

parking places were a little too close together and very few handicap spote.

the room was perfect just the parking was limited the breakfast was cereal and service was good

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

more parking needed and variety of breakfast

parking spaces are tight

location. size of room. full kitchen w supplies

cept for embassy suites)

clean room, pool was great.

traveling with kids and a infant we needed the extra room and this place was able to accommodate us

room has a kitchen which is great

great breakfast great comfy bed great staff

the linens on the beds smelled like stale sweat and dirty laundry

rude staff member: veronica hotel had run out of bar soap and laundry soap

breakfast very vary and delicious

room size,bathroom size and both clean good and breakfast specially vegetables omelette.

clean, convenient, good breakfast, accommodating friendly and professional staff, put up with my insomniac hours and loads

the hotel pools and and grounds are beautiful

breakfast was great

nice little patio off room. easy access to pool. very comfortable.

wanted access to the pool on warm days, was close due to weather

location, room size, view, fitness center.

breakfast was very good considering that we are still in a pandemic

com, noisy room next to the laundry, the sound of a fan or machines, lukewarm eggs at breakfast, was told no points due to

the great bed breakfast the staff was nice clean

would especially like to commend the woman in the breakfast area, who was extremely pleasant, very helpful in making waffles, and kept the room very

stayed here, rented 2 rooms my kids had a blast in the pool

was incredible and the breakfast buffet was great

pillows were a tad small and soft. more lighting needed in the parking lot.

pool was clean

freezing swimming pool

the breakfast was also pretty good

laundry did not dispense fabric softener and the ice machine on my floor stopped working

complimentary breakfast had a nice variety of options with ample seating for guests

large room, good breakfast! pool, rooms clean

the breakfast was great

i have three little kids so i couldn't let them come and spray because it is harmful to children

i have three little kids so i couldn't let them come and spray because it is harmful to children

the breakfast has a good verity of items, they even have a to go box for early risers or flights

pool needed vacuumed

small kids will enjoy it though

the laundry room could be larger.

decent breakfast and friendly staff

pool and fitness closed

the pool & whirlpool has a lift

price and food was a very good value. overall it was fun and really enjoyed the pool.

loved the whole experience. easy check in and check out. clean, friendly faces, and breakfast!

hot tub and pool area also clean and

breakfast was outstanding and it was right before we got on the florida turnpike so very

the breakfast did not have all of the food by 8am there were no eggs

the first three days of our trip the pool was being cleaned and unavailable

the kitchen,n the view,i could see my car from the window

room is clean and no bugs kitchen is awesome bathroom is clean, meeting our expectation

set up as kitchen it felt like i was at home

no anything to use in room with small kitchen

idea of there being a kitchenette and full size fridge

breakfast biscuits were hard.

loved the new pancake maker and the sausage was really good n i like tht theres a variety of breakfast items u can choose

room needs more towels since you have to use room towels for pool.

the room was very clean. staff was very friendly and knowledgeable. breakfast was great!

the room the staff the pool no bugs at all!!!!!

breakfast was next to nothing

breakfast left a lot to be desired

we did not get to use the pool but it appeared to be clean with plenty of pool side seating

didn't get a chance to eat breakfast because i already had plans, but it smelled delicious

location was great and the room was very big with the fold out couch. the pool was nice as well

they have a pool and gym which is always a plus

the gym is open 24 hrs

the staff was amazing and very helpful to me my wife and kids !!

starbucks was available, the tv was nice, the gym was nice!

the pool was closed our first two days

the pool was still.being renovated.

coffee till 10. clean pool and area.

clean and friendly. great location. the pool was clear and the patio was beautiful with flowers.

yes the pool

breakfast is great

kids running around late and making a lot of noise outside the room and office did nothing even

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early morning to

that i couldn’t enjoy the pool but i know the reason why so it wasn’t a big deal

we requested a room with a pullout couch for my kids to sleep on

pool was very nice.

pool not very clean

we took them to the laundry mat to wash ourselves

a swim in the sparkling pool is relaxing and refreshing after a day in the hot florida

the pool

nice pool, gym, rooms comfortably fit a family of 4 and the mickey waffles each morning were a hit

new hotel. great look, safe. very close distance to disney parks. full kitchen!

the room was large and came with a full kitchen, all the utensils you need, and a full-size fridge

the gym, pool, and laundry room

was actually a suite. had a kitchen and dining room table

the gym equipment does not work properly and the pool area too small

i thought the air in room could have been a little cooler. pool closes at 10 wish was later.

pool was kind of small and they did not clean it very often

breakfast is perfect for me, but not for my friend

would be better if the laundry machines and vending machines all accepted debit cards instead of quarters and cash

we had room service that night as we were super tired and even the food was delicious and came super quick

room was clean and comfortable, plus good laundry facilities

the hotel staff, from check in to room service to concierge were outstanding

hurricane closed pool and room service! housekeeping burnt armani shirt.

fridge in room and free wifi everywhere

breakfast: not enough variety. no eggs or sausages. leaks in the bathroom.

also i tried to wash and dry my clothes at the on site laundry room

breakfast included, parking comfortable, pool nice, everything clean

great pool.

breakfast was good

the complimentary breakfast was awesome, the staff was very nice and it was very convinient having a disney planning

pool was huge

the onsite laundry was an added bonus

the pool was very refreshing and open late to accommodate our busy schedule

hotel, grounds,pool, hot tub, restaurant, game room and gym to say the least made us feel like we were at a 5 star resort

breakfast was on time and warm

did not know we had free wifi also i am a hilton honors but was not greeted as one nor did we get any special treatment

was great , pool and fitness room isabel at the front desk is amazing

to ask for room service but mainly having to ask for more wash clothes/towels for the stay

position and pool area parking very easy

excellent hotel. breakfast included is a bonus

large very spacious rooms, huge closet and kitchenette, giant pool that my kids love, and amazing breakfast choices

breakfast is very good. very good location.

room exceeded what i expected and i travel a lot: comfortable beds, excellent kitchen, beautiful bathroom and everything was extremely clean

the staff was very pleasant and attentive. the pool was beautiful and heated!

pool bar drinks way over priced

wifi was terrible

our kids said they wanted to live there forever

pool was great rooms and hotel very clean. restaurants and bar on site. kids loved pool.

relaxing, great gym and pool.

two pools on each sides

lots to keep the kids happy

pools were brilliant and kept the kids entertained (particularly the whirlpool and slide), the laundry machines were super useful at the end of our stay

being able to order drinks at the poolside bar was an added

small laundry room for such a large hotel and change machine was not working

the swimming pool looked nice and hotel had self operated washing machine and drier

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

good parking

location,comfortable and great breakfast.

the pool was not heated. it was freezing cold where tourists were not used to that.

the lobby and hallway lights were dim, lots of guests with dogs, random people hanging out in the parking lot near our rental car, and in the ground floor hallway

there is a small gym and pool if that interests anyone

wifi is a joke & shouldn't be listed as an ammenity

the laundry facility

stay so there are a lot of people that actually live there and it shows with how messy the parking lot and outside looks

pool, after checking out, taking advantage of the luggage store service and the showers at the gym

coworker had laundry lost and was returned uncleaned.

pool and the games outside

the pool, the rooftop bar

the 17th floor bar and view…..

also, the gym did not have cups for the water or towels

good location. conveniently. there is a laundry for own use. pool towels

pool wasn t a heated one

breakfast was good, kids loved the pancakes machine

the shuttle was great

the pool was

i would have liked a hot tub, in addition to the pool.

the breakfast selection was fantastic. great job kitchen staff!

beds were comfortable, staff was nice, breakfast good

location was great and shuttle bus to universal studios was a bonus

gorgeous hotel, great for universal stay great room service

our children used the pool and loved it, the parents used the pool bar and restaurant and loved that too

very friendly bed very comfortable room was nice wifi was in and out at pool and around resort

no free breakfast!? ;-) no big deal, kids were too excited to eat that early anyway.

atmosphere, staff, localization, and amazing pool! we loved it! my kids loved as well!

was shocked to walk into my room and have a kitchen that was well stocked

breakfast is very good and vaies every day

the room was very comfortable, and the facilities were spacious and modern – including the gym, laundry area, and outdoor terrace

this laundry room really helpful

beds little stiff but not terrible. no pool towels had to get from front desk.

we pretty much lived in the pool the two days of stay, good pool

the guest services and room service

fun water park for kids

bar, restaurant, starbucks, convenience store, ice cream store, pool, laundry

-arrived extremely early and they accommodated an early check in for us -the hotel is very clean, the housekeeping

i did not use the spa so i can not say

i didn’t use the gym but did pass it a few times

the staff, breakfast, size of the room.

they found a way to give us breakfast during covid

i loved the wide variety of food items for breakfast, everything was excellent.

we had breakfast in the mornings and there is also onsite laundry, overall the stay is absolutely amazing

the room was great and the breakfast is amazing

wish breakfast had a waffle, eggs, and bacon...

great convenience features: full kitchenette (fridge, microwave, sink, stovetop)

had a kitchen, it was clean, and very good location, not far from anything

overall great hotel, but has not shuttle service as advertised

universal shuttle only ran in the mornings.

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

friendly staff. great pool. location.

shower turned the entire bathroom into a mini pool

the breakfast was delicious, hot foods and cold foods to pick from

great location. friendly staff. clean. and great breakfast!!

location with free shuttle bus to orlando

the laundry room was broken. but other than that the rooms are great for its price!

noise in room above laundry and fridge loud

i was expecting a small room, just a bed and no kitchen but i was pleasantly surprised to find a kitchenette that even had a dishwasher and an

the pool was great and there is a nice bar area as well

need larger trash can under sink in kitchen

loved the bunk beds and sofa bed for the kids and separate king room for us

that being said the size of the room is huge it’s like a studio with kitchen and a living

really bad gym

- shuttle service to universal studios was so handy

excellent and well kept everything from the gym rooms and pool

too bad the gym and the pool are both under renovation at this time

they have a shuttle to transport you to and from, and they have a universal rep right at the hotel for tickets

i liked that it had a pool and that they had a free shuttle service to the theme parks.

texas brazil amazing steakhouse right next to it great staff great location extremely clean nice pool nice jacuzzi nice outdoors to drink coffee in the morning at the garden

we arrived late and the front desk was personal was awesome, gave us a complimentary late check out

the free shuttle service to the parks was a huge plus, saving time and hassle

early check in

kitchen is big as beautiful as well

the water park was great, fun really for all ages.

the kitchen was well appointed and allowed for snacks and meals for kids

blankets that would be my only recommendation for upgrades and have a little bit better quality kitchen utensils and pans to be able to use

my kids loved the resort alot and swam everyday

pillow or blanket - did not like the noise from the people on the bench in the parking lot - my kids stayed in other rooms and they were a bit scared

the place, they have laundry machine that helps

it’s a great chain in brazil , and i used to stay in monreale resort when my kids were young and we lived in brazil , when i as aware they had opened a hotel in orlando i

nice pool and a good breakfast for the price.

booking and no one told us that is was going on, went there as a gift for my birthday with my kids

facilities are good, including pool and laundry room

they had laundry machines on the premises

had wonderful family day at the pool!

chose this because it had a kitchen, and we like to prepare our own meals because of special dietary restrictions

free shuttle to universal studios, laundry for good price

the pool was amazing for the kids and the breakfast was better than other hotels

didn t like how easily you could hear through the walls and that the gym didn t have free weights

parking

as well they offer room services as well

the cleanliness , the pool and bar area was everything and the convenience of the cafe area.

they have a bar space next to breakfast area that is never used but could accomadate the congestion in the

i only wish the bar was open as my partner and i would have enjoyed some drinks near the pool.

gym

no gym

plus the gym was closed

pool is really nice, great for kids

to upgrade the laundry facilities

they also advertise having an ev charger but it was not working the whole time we were there and the employees had no idea of

friendly staff, good gym, ease of travel to universal.

kids lived the pool area

breakfast, tv area, clean gym, clean room, great beds

have a pool with a spa and the bed was very comfortable, and the room has a big tv and it's location was great also

pool spa is good

the laundry room is a little vague. wasn't sure how long washer/dryer worked for.

of room, breakfast included, cleanliness, friendliness of staff, pool with hot tub, shuttle to and from parks

laundry room out of order

weather and the pool

the pool could be better filtered as leaves were a big of an issue

i took the sheets and towels to the laundry to freshen them

they do have a laundry room