i love everything about it they have a pool

breakfast, pool , and the beds are so comfortable.

the breakfast was well stocked and clean

breakfast could be better and a new juice machine

there wasn’t much option for breakfast

the pool was closed and locked so ealry

very clean, breakfast was great & a variety of choices, friendly staff

i liked and used the fitness room

complimentary breakfast is like i

clean pool and fitness center

pool area had some standing water after a heavy rainstorm

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator, shampoo/cream rinse, soap

the spicy breakfast sausage and the eggs

a lot of trucks park in the back at nights keep an eye on your kids

front desk was welcoming and we enoyed the pool view

i came out of my room i saw drug deals, hookers and people running through the parking lot hiding

there s a shared microwave in the parking lot but the turn table doesn t work

have cameras in parking lot.

dirty sheets hair in bed this was disgusting the walmart parking lot is more appealing than this motel

love the downstair bar and restaurant, food was great

room service was pretty rough

room service served in a bag in plastic containers. no very classy.

not a kids friendly hotel nor area also note: lots of hidden fees, false advertising, etc

room service they would for utensils and

on the wall of that sitting area and we can hear details of conversations, there was a group of kids that for some reason were joking around and hanging out from 3 till 5 am and we could not

loved the restaurant! food was terrific and room service was superb

location was great and the shuttle service to amway was very convenient

was nice , breakfast was priceless, but didn't know i would be charged to park at a place u already giving

on the wall of that sitting area and we can hear details of conversations, there was a group of kids that for some reason were joking around and hanging out from 3 till 5 am and we could not

nice room. great gym. great rooftop ( when open )

gym facilities

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

my kids cried when we had to leave

location, the roof top bar and rooms are up to date

everywhere was clean (even the parking garage) & some of our group even got to enjoy the indoor pool

liked that they have an indoor pool

breakfast wasn’t great but that may be due to covid restrictions

available however when requested front desk they were very helpful to provide for us from the kitchen (my ice did not work in my

to a smiling front desk lady i was there 3 night great location to and from airport and universal kitchen brought their game with the complimentary

my kids walked bare foot and the sole of their feet was black

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags which i really needed

as far as the laundry room price, how about $1 to wash and 50 cent to dry

marijuanna and i watched like 3 different drug transaction just sitting in the parkinlot my kids where scared to get out of the car it was a mess

much better continental breakfast than most hotels

were great, the bar downstairs is great

pool and gym very nice

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

great blackened mahi sandwich down at the bar

there was a starbucks all the way to your right and a bar down to the left

swimming pool and gym were under restoration that was not mentioned when i booked

staff was great from the door to the spa and everywhere

the bed was very comfortable. the room was very clean and the room service was delicious.

snacks were too expensive and that room service did not change the sheets everyday

i could see the limited number of pool chairs being a problem during season

breakfast was amazing.

clean, kind and attentive staff, great breakfast

the beds, breakfast, and staff were all amazing!!!

breakfast was subpar

beautifully appointed and awesome gym and a nice breakfast available in the morning

the pool was amazing! the bar food was great

although i didn't use the gym, it looked good

the pool needed attention

great gym and a warm and friendly staff.

good common areas and awesome hotel gym.

gym is small but serviceable

the location of the pool, next to the freeway and orange avenue made it very noisy and a little hard to relax

large bedroom, with a lounge area and a kids area, nicely decorated.

the bar staff was friendly

location,pool,room size $ staff

gym and heated pool were great, with long opening hours

pillows were thin and the hotel room i stayed in was right next to the pool and gym

it was amazing, great people, great room enjoyed the roof top pool! breakfast was awesome.

pool/spa is amazing

everything was very clean (which is a big thing for me) and the roof top pool is relaxing with a lovely city view

- the kitchen was excellent, and the equines were clean and new

if the bar for food and drinks is busy, just go somewhere else, they tend to get overwhelmed

the kitchen was very slow and the food was not great

also there is a laundry room to do your own washing with washing machines and dryers

things your bed was amazingly comfortable and luis from the kitchen at breakfast made a special order due to my dietary requirements

crazy but what is needed to start the day and that’s awesome for us also having a fridge and kitchen was cool too we got the suite separate rooms was really nice to have too also the xmas

we called ahead of time to ask about an early check in and they immediately got us into a room

the size of room was good the beds was comfortable was in the room small kitchen with microwave

the room itself was beautiful and very comfortable and the breakfast in the morning was also very good

breakfast area had a variety, clean, staff kept tables and area wiped down and stocked

loved the rooms, the friendly staff, cleanliness, gym, the breakfast, evening reception

also we liked that there was room service only by request, so we were not bothered

love the free happy hour bar and location

the room was huge and had a separate sitting area and the breakfast was amazing

stayed multiple days and had to reset the high speed wifi after the first day

it was clean and comfortable, the breakfast was great. the staff was really polite.

breakfast items has to improve

unorganized breakfast area. too crowded

:) breakfast could have been better maybe hot milk for the kids

only suggestion would be a few more lounge chairs at the pool.

great hotel! great service! great breakfast!

there need to get their children under control we stayed 4 floor hoping for quite didn't happen kids running up and down the halls bouncing off the walls it sounded like

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

however, the room was just across from the laundry room

loud neighbor and half nude woman at the pool area while my kids were there

breakfast: not enough variety. no eggs or sausages. leaks in the bathroom.

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

also having a usuable laundry room for guests was very helpful

breakfast was great, it was clean, free shuttle to universal & free parking

the pillows were not comfortable and not enough selection for breakfast

how about some wall sound insulation - have you ever had noisy kids keeping you awake at night

the breakfast was better than most hotels

breakfast was good.well organized.lady in charge was very efficient

the fitness center was small and didn't have much beyond cardio equipment.

we also enjoyed that the hotel breakfast stayed different throughout the weekend

kitchen area

it was just the one in the drawer in the kitchen area of the room

there is a laundry service on the ground floor that charges 2

big tv, laundry basket, large fridge, large microwave

the kitchen was nice except, our microwave did not work

the wifi did not work unfortunately

great room service dining and staff is friendly and efficient

gym looked up to date and well equipped but did not use

room service was nice to have and the food, overall, was decent

we ordered the most amazing breakfast via room service

we enjoyed every single minute in this hotel,my kids love the neighborhood because it’s close to millinial mall and the pool is heated one

my stay was quite at nights, with no outside noise, nor screaming kids, or people talking too loud walking by your room

room service is good, nice pizza

we enjoyed the swimming pool and the gym

room was big and well equipped, bed super comfortable, breakfast is good and they have great laundry services

the breakfast was so good great variety

it had two beds, sofa sleeper and full kitchen

the room, gym, and free breakfast were great.

comfortable bed. great shower. nice kitchen.

i did not like that the pool did not get afternoon direct sunlight!

wifi very spotty, apparently on purpose

wifi was down and the pool as well

there is a small gym and pool if that interests anyone

needs room service in at least every 3 days

staff is very friendly and helpful location, free parking

got an early check in staff were very pleasant and helpful

breakfast

pool area was clean

attentive friendly breakfast was terrific great exprience hotel excellent location to universal

location,comfortable and great breakfast.

to parks and the best breakfast ever the staff was super nice

walks are paper thin i could hear the people in the next room very room was near elevator and gym and was noisy ac was also too loud only complaint is was not easy to get a good

shuttle service has to be scheduled before check in time for later in the day

is very near to universal studio and they have shuttle services as well

it has a great little gym and breakfast is good

easy check in, clean room, location, and breakfast before check out was great.

rooms were spacious and the pool was nice with the hot tub - breakfast was decent

the room was nice breakfast excellent will stay again

the pool and jacuzzi could be bigger.

the room was clean and spacious for a family of six. the kids love the pool view !

clean and well kept staff was great. pool and hot tub. gym was nice. close to restaurants.

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

january temps made it too cold to swim in the pool

the pool and hot tub were perfect temperature and had a decent available use time

we had 5 people all over 18 and we stayed for a great rate plus with a pool and a hot tub, free parking and free breakfast that actually tastes good

breakfast, but i wish there was more variety as it was the same every day and not food that my kids would eat

was a little noisy in the morning, but it's understandable - all the kids are going for breakfast and want to go to the parks

they are located across the parking lot from numerous restaurants, burger king and a walgreens

good location s lot of restaurants around the area and parking is easy as

pillows could be more comfortable and a few of the machines in the gym did not work

dogs walking around, late check out time, let us keep our bags somewhere fro a few hours as plane left much later after

laundry on site is very useful

good coin-operated laundry facility in each block and free coffee 24 x 7

location with free shuttle bus to orlando

on a positive side, the gym is in the 2nd building- ha ha

the kitchenette saves me some money

reasonable price. cook my favorite at a vacation .kitchen,bed clean comfort

we had breakfast in the mornings and there is also onsite laundry, overall the stay is absolutely amazing

favorites and i was residing for 3 months always paid on time, cleaned my own room and did my own laundry but this day i told staff that i had to wait on my daughter to get home to retrieve my

location, full kitchen, plenty of towels, good for families.

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

private gator parks everywhere feeling very commercial to attract kids and sad for the animals

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

the laundry room had a mold/mildew smell

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

understand the hotel is under refurbishment but the gym lacked equipment and was dirty

cluding a band aid'gross)

so we missed this daily as our kids were ready for bed and didn t want to wait

room service was horrible

fab theming. opera singers were incredible. pool and pool bar were fab

awesome location, walking distance to universal. great outdoor pool. well equipped gym.

wifi not so good

it housed our granddaughters gymnastics competition

i did like that it was separated from the pool area which i think greatly reduced the amount of kids in and out of it, making it more enjoyable for adults trying to relax and have conversation

we pretty much lived in the pool the two days of stay, good pool

location, the check in and out process, convenience of having a boat shuttle to city walk, express passes

location express passes bar area by pool food

mear's shuttle to the hotel

my kids loved the pool/slide

velvet bar was cool with a nice vibe

i liked that it had a pool and that they had a free shuttle service to the theme parks.

a great option is a shuttle bus to universal

the pool was very clean and well maintained, and the property itself was just stunning

the beds are too firm, and the fitness center was laughable.

the restaurant there was a waiter who kind of followed me after i left the restaurant towards the fitness area and proceeded to know

highly recommended with kids

the gym had very nice workout equipment

staff very friendly, spacious environment, cleanliness with every thing, kids loved the pool

they did an easter egg hunt on easter and the kids had so much fun

full breakfast bar with many tasty options daily

no shuttle

it is very close to universal studios and there is a shuttle bus, which is very convenient

pool was out of action until last day.

friendly staff. great pool. location.

the property is close to universal with shuttle buses.

i like that they had a laundry room and ice machine

laundry area and nice pool when it’s open

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure i was able to get some clean towels for my children

they close the pool at 7 and it was to be opened at 9am but never was, so we didn't get to swim

laundry,everything

if you are looking for spacious comfort, fantastic amenities like the free shuttle and pool, and excellent overall value near the parks, this hotel is a fantastic choice

the outside pool and gym are quite upset us

shuttle timing to/from parks a bit far apart between runs

free shuttle to universal

need a better gym!!!!

breakfast & friendly staff

breakfast and no bugs

room design comfortable bed breakfast choices

there is also laundry room to wash ur dirty clothes

check-in staff was helpful and amenities like laundry and corner market were convenient

also it has guest laundry facilities which is a plus for long stays

it felt calm and zen at this hotel and i enjoyed using the gym

at night our boys were in swimming in pool whilst

design--fast passes--pool

they have a great pool with a poolside bar for drinks and food

kids loved getting a lift on the bike taxi's

the 3 restaurants offer good food and good selections for kids

breakfast was good and nice variety..

the pool was only open until 5 pm

the gym

great breakfast also spacious rooms

breakfast was great

loved the pool & kids activities at the pool

the gymn and its sauna and showers

only disappointment was not having a movie at the pool any of the nights we were there

staff was great, pool was great too !

visit to this hotel and still as amazing as the first visit great hotel staff amazing food and bar really

the gym had good equipment and was clean

location, room, cleanliness, tiki hut, pool area

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

i wasn't sure if they offered room service, that would be

not really sure since i didn t eat there, use pool or gym.

huge gym and a bowling alley

hotel has everything: two pools, lazy river, water slide, game room, bowling, gym, character appearances, dining hall, and a starbucks

pools great, gym great

the gym was good

the pools at the hotel were like another park in itself

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

shuttle ran at limited schedule times

check shuttle time as well

location was great, staff was awesome ! room was clean and breakfast was included!

free breakfast in the morning :) i nice pool for the kids and also a bar for the

parking lot lacking space currently.

elevator broken, and laundry room needs work.

it was very nice to have the kitchen with two young kids

to the waterpark and shuttle service

they have room service available everyday

i requested for a late check out but my plan was changed so i checked out early and they removed the charge for me

nice gym and pool, parking included, coffee in lobby included

they also had a convenient laundry room, a gym, and a pool area

pool close too soon

nice hotel and pool, close to the parks

staff told us that laundry room closes at 11 pm, which was not the case as confirmed by manager who said it is open 24

floor plan & kitchenette & rooms are nice size & comfortable

theresa also a laundry room that we did not use so i’m not sure if they a included or additional cost

i booked the room no where did it say there was a non-refundable pet fee

great kitchenette with everything you need to cook

-close to universal studios -coin laundry for guests -free coffe and tea in the morning

pool and friendly staff

great pool

the pool could be better filtered as leaves were a big of an issue

asked for a room by the pool and they had one available

comfortable, the staff was so welcoming and friendly, pool area was also very nice and safety for kids

nice gym and the vr room was a fun touch, though we didn't pay for it more than once

on site laundry is helpful and the view was great

the 17th floor bar and view…..

there is also self-help laundry onsite for guests

there's also a fun mini golf and baby gator feeding place across the street, and another free entry theme park nearby and a

entire stay they were there to greet us most of our stay and they were wonderful then unexpected breakfast

close to restaurants & mini golf with gator feeding

we found the laundry facilities really helpful as well and not too

great location, breakfast was very good!

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

to universal and we wanted everyone to enjoy the stay and be comfortable, and the complimentary breakfast was another bonus

we booked the two bedroom suite, each bedroom had it's own bathroom, very large kitchen with everything you need for cooking

nice and clean property and excellent breakfast

swimming pool could have been bigger

wi-fi, needs more laundry facilities , cost of vending machine

wi-fi, needs more laundry facilities

ice machines don't work and laundry was filthy

working laundry room

no breakfast. cost of laundry facilities

was nothing i hated or disliked except the gym was dumb

i didn't realize you had to schedule shuttle and they only run 3 times there and back per day

they had a happy hour at the pool bar and were walking distance to 7/11 and some restaurants

has free shuttles to and from the universal parks

my kids slept soundly through it

shuttle schedules (they could go before the park opens and come back after the park closes) and the

the pool is nice

laundry ammenities on site in the hotel for residents use

why aren't more guests in the pool?

they even offered free shuttle services to all the major theme park attractions

it was also very clean, and there’s a convenient laundry on the floor

resort, great location, starbucks in the lobby was a nice perk, staff extremely nice, having laundry facilities was great, free shuttle

an amazing location, clean premises, very good bar and food court, gym and pool.

the staff helped us to arrange early check in which is great

the hotel and pool public areas were spotlessly clean and there were plenty of sunbeds available

really like the combined area for bar, food, and lobby

the fitness center was terrific: 2 treadmills, elliptical trainers, recumbent bike, complete weights,

the bar closes too early with no options to purchase beer

nice staff and very helpful on email with sorting out late check out

room was very clean, the lobby and fitness center as well

good breakfast and location was very convenient

everything!! staff was amazing, it was clean and comfortable and breakfast was good.

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

clean, comfy, breakfast and coffee :)

pool

was able to maintain a good workout utilizing their fitness facility and clean our clothes in the laundry room

olivia on the poop side bar was especially wonderful

laundry on the 3rd, 6th etc floors of each building

amenities were fantastic - wonderful pool, fitness room, good-sized suite perfect for families

parking *safe resort experience *4 working elevators *spacious rooms *comfy & clean beds *large pool & splash pad area *daily cleaning services for the room with fresh towels/sheets *dinning

the staff was amazing and very helpful to me my wife and kids !!

the gym is open 24 hrs

starbucks was available, the tv was nice, the gym was nice!

they have a pool and gym which is always a plus

i loved the guest laundry option, came in super handy

there is no room service, you have to go personally to ask for towels and paper or sheets or whatever you need

wifi was unstable in the rooms

parking was difficult late at night

that there is no room service

it had a pool, laundry, and gym

i only wish the bar was open as my partner and i would have enjoyed some drinks near the pool.

i used the laundry services and was able to go home with clean and dry clothes; this was a plus

was good but my room was in front of the laundry room and people gather there and talked loud until late at that night

breakfast hot waffle by the pool staff beatriz was lovely and warm welcome and front desk settle my account in no time

enjoyed the breakfast and pool area

she even made sure i could do a early check in

chose not to eat breakfast, however, i saw the display and it was very good.

breakfast and evening meal offerings

everything pool gym breakfast great service

location, staff, clean, laundry, ice machine, gym, lobby general store, fridge, microwave

they also advertise having an ev charger but it was not working the whole time we were there and the employees had no idea of

the gym was pretty good and equipped with everything you need for a short stay

we attended the arnold palmer invitational golf tournament for two days and spent one day at universal studios

it’s worth it , with or with out kids :) everything is close by that you could need

kids screaming and very loud in room next to us

my room on the 1st floor next to the pool

we stay 5 days my kids very enjoy, nice clean room ,swimming pool awesome, room service every thing very well

an my family enjoyed our one night stay and the kids loved the fact our room was poolside and we will definitely stay here again next time we're in

late check out was a plus

the gym and pool

to the universal parks, for me it is the best zone to stay whrn you visit the city, the internet wifi worked very well for my job calls, and upload/download

the pool was perfect for the kids.

everything. it was comfortable & i had a room in the tower with a cafe and a gym below me.

one laundry issue where the laundry would no accept payment i used multiple cards all said denied

free parking, free breakfast, close to universal

i didn't like that i can't use the gym because i was not a ramada member

hotel was very clean and roof top pool and bar were great

no free access to gym. it was only for club members.

was very little i did not like but i hated that they advertised a gym and roof top bar and pool but these were only accessible for their club members or at a cost of

also in the kitchen kit it would be nice to at least have a set of silverware

made use of terrace pool/bar nice lovely space and laundry really useful too

reason i book the hotel because the roof pool and the view

the 10 floor laundry the dry does not work

shuttle service that was advertised was not convenient to use, you had to book 24 hours in advance

the wine bar is awesome across the street

property the insulation isn’t super great and it is right next to the train tracks and a loud bar with music

a great wine bar across the street

noisy (based on location outside bar with live band playing until midnight)

dirty wet wash rag in tub, no bar soap and stained pillowcases required changing

with kids paying for wifi was a bummer most hotels already include it

no breakfast or restaurant or gym due to the renovations

the best part was there were no screaming kids running in the hallways

was charged for the free wifi

the best part was there were no screaming kids running in the hallways

it was so dirty and uncomfortable that my wife and kids couldn’t sleep

they came to the door the worker said he smelled smoke and they kicked us out with my kids we paid for 4 nights and only stayed 1

breakfast honey buns get you going for your day

pool its amazing, the view also… it has alot of store and restaurant nearby so its perfect for

the pool is nice, the location came in handy, access to public transportation and shopping.

the pool was my sons favorite

kitchen

facilities are good, including pool and laundry room

the machines were old, the area was open, and i did not feel comfortable enough to do laundry on the premises

had wonderful family day at the pool!

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

gym and pool were also great and always clean

to come back and have been blessed with the kindness of your staff the family loved the pool

breakfast should have pancakes for the kids. (suggestion)

breakfast should stay open til 10:30 am

the kids enjoyed the pool.