gas grills out by the pool

breakfast could be better

breakfast was really good, fruit, milk, waffles, and super breakfast sandwiches

there's a full kitchen set up in the rooms and a lot of space

nice selection of eggs, yogurt and fresh fruit at breakfast

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

clean, comfy, breakfast and coffee :)

everything!! staff was amazing, it was clean and comfortable and breakfast was good.

price, location, cleanliness, friendly staff, good hot breakfast.

in addition, the breakfast offered a nice variety of options

wi-fi, needs more laundry facilities

ice machines don't work and laundry was filthy

carpets, laundry to small for size of facility 2/2 and one dryer in not working

wasn’t that great and carpet in hall is dirty, laundry facility to small fir size of

wi-fi, needs more laundry facilities , cost of vending machine

clean and quiet, good breakfast

decent breakfast

great breakfast also spacious rooms

the breakfast :)

late every day, so missed breakfast but didn’t mind because friends were nearby

the pool was closed and locked so ealry

pool and fitness closed

free breakfast, the room was clean, fitness center

the laundry room could be larger.

i very nice hotel. loved that the pool didn’t close.

no utensils or cookware in kitchen

the rooms have a small kitchen set up with a sink, full size refrigerator, two burner stove and microwave (byo

it had a stove, fridge, kitchen sink and cupboards

and affordable price, excellent kitchen facilities

loved the full kitchen. very clean and new

many times no breakfast available??,

pool was extremely dirty and looks nothing like the pictures

dirty, stinky, poor bed quality, pool was nasty.

the breakfast was really nice especially the different condiments for the bread

breakfast was fresh and individually wrapped

the hotel grill and bar was amazing

i thought breakfast was included but it was $10

had breakfast vouchers

charged $10 for the breakfast bar that at most hotels are free and charges for internet in room

didn’t start until 8 and the bar didn’t open until 5, not a big deal

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

4 cars in the parking g lot flat tires weeds growing up around them.

more parking

need bigger parking lot.

more parking needed and variety of breakfast

breakfast is great

my kids ran around with no shoes, and their feet were black within a few mins

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

very clean hotel and the staff are very helpful. pool is available

kids running around late and making a lot of noise outside the room and office did nothing even

running all over the place it was hard to get comfortable there and i would never cook in that kitchen

room is clean and no bugs kitchen is awesome bathroom is clean, meeting our expectation

the kitchen was nice except, our microwave did not work

no anything to use in room with small kitchen

idea of there being a kitchenette and full size fridge

also i liked ice machine and laundry for guests, it was so essential

the kids did enjoy the continental breakfast

the gym

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

great value with free parking, breakfast, universal park

also i tried to wash and dry my clothes at the on site laundry room

breakfast was good

also having a usuable laundry room for guests was very helpful

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

the included breakfast was great and there was a good selection

pool , location , dining and bar amazing !!

the gym is super well equipped and the pool area good

kids loved the evening pool session and movie night

all staff welcoming, friendly and great with the kids

kids loved it

watch your cars in parking lot, hotel next door had guys hanging outside their work trucks smoking weed outside the

overall, a good value for a family with young kids

i would like to thank your team for making our adult kids first trip to america since covid-19 a remarkable memory

position and pool area parking very easy

i picked because it said it had a fitness center but it s not a lot to work with

activities to keep the kids busy

loved that the property was so conveniently close to universal and offered 24-hour room service, which made our stay incredibly convenient and enjoyable

restaurants, front desk, room service, shuttle to volcano bay

the view the hotel has at the piazza it would be nice to have a drink without having to go to the pool

room service was horrible

good parking

the breakfast, people, convience of universal, everything!

the pool.

close location and free breakfast

got an early check in staff were very pleasant and helpful

the wifi is strong and easily accessed

there was a small fitness room and laundry room

breakfast was 6-9 am. a little too short for late risers. also parking was not abundant enough.

loved having a kitchen and plenty of room to move around in

the fact that the during the whole time of our 7 day stay the swimming pool was closed

was a little noisy in the morning, but it's understandable - all the kids are going for breakfast and want to go to the parks

pool wasn t a heated one

location near usf, walgreen supermarket, laundry & dryer.

daily room service of making beds and changing towels

to covid 19 the breakfast buffet and shuttle were not available but our stay was amazing

hotel had a nice pool, and was in a good location

it is a very simple hotel but is comfortable, clean, nice staff and the breakfast was very good.

the location, the kind and professional staff and breakfast. rose was exceptionally nice.

front desk was great they offered us a bottled water when we took the shuttle

pool was not the size or layout to do anything but quick dip

breakfast was a nice selection, i enjoyed yogurt with granola

filters of the pool seems a little bit dirty and water smells strong chlorine

but thankfully you also have a kitchen in your room to make something quick

washers & dryers in laundry facility needed to be cleaned

room, full kitchen fridge, real coffeemaker instead of single serve, accommodated all my requests, great

the food for the kids

room service staff had issues delivering orders

is perfectly central, hotel immaculate, fantastic room service with such comfortable beds

the gymn and its sauna and showers

the wifi free limited to 5 devices which is kind of cheap if you are traveling with a big family

the pool and the food

the laundry rooms didn’t have many machines working. long wait.

pools were brilliant and kept the kids entertained (particularly the whirlpool and slide), the laundry machines were super useful at the end of our stay

for the kids fun atmosphere and really clean

lots to keep the kids happy

alot of kids and really loud

my kids had a good time in the game room. and our room was very clean thank you.

game room for the kids and pool area was nice

wifi was $10/day

location to universal studios. early check in

we found the room to be extremely comfortable, spacious, clean and near all of the ammenities

i did not use the spa so i can not say

excellent gym, plus an outside pool area, including a jacuzzi

great to go breakfast! very clean and comfortable.

the hot breakfast was something that you don’t find at most hotels

we had breakfast in the mornings and there is also onsite laundry, overall the stay is absolutely amazing

no breakfast

located for universal studios, very friendly staff, nice enough rooms, love the kitchen

simple breakfast, rooms with kitchen, clean.

wish breakfast had a waffle, eggs, and bacon...

and it’s really clean with lots of elevators and having a laundry room in our floor was amazing

gym didn't open until 5am

is superb - it’s a small hotel which means a lot less walking to the lobby - generally less kids which is always a

comfortable, the staff was so welcoming and friendly, pool area was also very nice and safety for kids

pool with a separate kiddie section

four nights we stay there we barely sleep the room upstairs of us have kids oh lord they sound like horses running jumping until 12- 1 am have to call the front desk to

shuttle time for return is too early (5:30pm)

close to universal, room was very comfortable, pet friendly ($20 pet fee/night), breakfast was good, value great for the price

my kids loved the breakfast and pool

location minutes away driving from universal parks -friendly staff and nice gym -good

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

property location and options for universal park tickets. early check in.

service at the sushi bar very slow

was great but not enough staff on duty for early check in for access to universal

pool restaurant good bedrooms comfortable pool stayed open until 11pm perfect after park for kids gym good walking into parks easy from

the property is close to universal with shuttle buses.

location & shuttle service were very helpful

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

loved the pool and that it was open later

room was excelent. great view of the pool

breakfast choices were somewhat limited due to covid-19, but the staff were great and it felt safe

loved the breakfast, staff very friendly, spacious environment, cleanliness with every thing, kids loved the

i was expecting a small room, just a bed and no kitchen but i was pleasantly surprised to find a kitchenette that even had a dishwasher and an

i enjoyed the outdoor fire place and the friendly bar

breakfast was not a good as expected. but it worked for us.

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served fresh fruits

the bed are hard need a bigger pool.

nice pool and generous breakfast selection.

fitness center and an indoor pool

breakfast

i liked that it had a pool and that they had a free shuttle service to the theme parks.

they have a clean pool, fitness center and a restaurant on site

i was unable to have a late check out and the bathroom was not that clean.

fitness center can add mats where guests are able to do floor exercises and upgrade the television

got in later than expected 4am and the safe was really friendly and nice about checking us in and even let

pool was nice and warm

the mini kitchen area is a bonus for all guests

loved the room with bunk beds, double beds and little kitchen area

the breakfast was great and they kept the breakfast bar stocked.

this is a pet friendly hotel offering shuttle service to and from the

pool and hot tub were great and loved the breakfast my wife liked the coffee

was in a convenient location and the pool was a decent size

very clean, beds very comfortable and good breakfast

property - allowed for trailer parking which was good

staff was great and the breakfast was very good

excellent facilities, gym, laundry, parking

excellent facilities, gym, laundry, parking

in at 4 pm and could not nap because they were screeching to each other 3 floors below at the pool

every thing was perfect from check in to breakfast to checkout

pool was a little too cold for my liking but still useable

has a great kitchen, high ceilings, and everything you need to have a good stay

the kitchen was a bonus

it was big and we loved having the living room and kitchen area

full kitchen in room. living room area and curtain separation from bedroom.

you had to pay to do laundry

employees were very nice, the rooms were clean, a lot of attractions are close, the laundry mat was a nice perk, and it was pretty quiet

people were always outside our room waiting for or getting off the elevator with adults talking, kids screaming, rolling suitcases

the rugs were alway damp so the kids had to were flip flop

the shuttle bus service to parks made you save money

booking and no one told us that is was going on, went there as a gift for my birthday with my kids

-close to universal studios -coin laundry for guests -free coffe and tea in the morning

lots of chemical's in the pool

i took the sheets and towels to the laundry to freshen them

they need a heated better than bare bones pool...

kind of mean for meeting me for the 1st time, one lady actually yelled at me for sitting in the pool area too early until she seen that she could actually have a conversation with me

plus the gym was closed

the pool

breakfast...too simply.....laundry only 2 washers and 2 dryers...

if the bar was open

that breakfast was included. there were laundry facilities

we really enjoyed our stay!!! and my kids have a lot a fun at the pool !

the outdoor pool area was amazing and breakfast was tasty and had a great variety

the rooms were clean and very spacious, we loved that it had a separate living room with the kitchen

had to ask twice to get them to do the room service/cleaning

limited breakfast

friendly staff, great breakfast included, gym, laundry area and free parking

light big rooms, good breakfast. great gym.

great kitchenette with everything you need to cook

negative would be that no balconies in this (and all newer hotels in orlando), pool area small and not real outdoor space to chill

staff was constantly cleaning areas, surfaces, elevators, and pool. pool was small but relaxing.

free shuttle to universal studios

we checked in a little late, and we're allowed a late check out

we were given the wrong information with the shuttle from the front desk

the tiki bar was amazing, and the drinks were even more amazing

the pool was beautiful, very comfortable temperature especially when it was chilly at night

laundry service and other facilities were very good

happy kids, happy grandma

had a gym and a pool. plus walking distance to restaurants

the pool and gym facilities were good

pool is really nice, great for kids

property was beautiful everything was very neat room service came every night and clean up trash in everything nice condition the staff was ok i

kids screaming, running around etc

the gym was convenient for people who like to get a workout in during their stay, but dumbbells would

room service came knocking at 9:30am when check out is at 11 .

the pool area is really nice and very

i like the pool, the room is perfect.

breakfast, staff, location

the breakfast sucks sorry

the breakfast the better

free breakfast in the morning :) i nice pool for the kids and also a bar for the

free shuttle to the parks. restaurants all around. free parking. laundry available for 2$.

the pool area is great

pool close too early didn't get the chance to even see it

free shuttle to universal studios, laundry for good price

they didn’t even have a small pot for the kitchen area

place, friendly and helpful stuff, sturbucks in the lobby, well equiped gym, very nice rooms

the pool and gym were fab and rooms were huge

we loved the pool and gym room

laundry room extremely uncomfortable

my son liked the gym

breakfast wasn’t the greatest quality or choice range

swimming pool was on maintenance, gym was tiny!

guest laundry did not work when we are looking for

aldo providing some snacks for kids in the room like biscuits etc would be great

when we got in, we were super tired, we drove many hours and asked if there’s a chance for an early check in

away when i walked into the lobby i appreciated the snack bar and beverages

the pool and gym were nice and clean as well

offering late check out for an small additional fee

the pool and gym were nice and clean as well

checkin, very clean, modern, exercise room, pool, great staff, great complimentary coffee, and great location

the rooftop pool and jacuzzi were under construction and i really wanted to enjoy that

breakfast was vey underwhelming

the pool was very clean and it was nice sitting and

breakfast was just ok. there is not enough parking spaces for the hotel.

didn't like the fact that i didn't have access to the gym, and the rooftop bar

nice and comfortable rooms. love the kitchen area

my family also loved the breakfast and pool

the complimentary shuttle bus didn’t show up to collect us from disney - again not the hotels fault

i didn't get to go eat breakfast.

the room is very spacious and includes a kitchen

i loved having the kitchen in the room; it was even stocked with plates, bowls, utensils, and a pot/ pan, etc

wish there was a coffee bar in house or close by otherwise perfect

size, kitchenette, beds, pool, outdoor fire pit, outdoor grill/ cooking area, proximity to theme parks,breakfast,

very clean and employees very nice , hotel had a whole kitchen

i like everything about this place, great hot fresh breakfast ud83dude0b ud83dude0d

the breakfast was until 9:15 am, they should do it until 10 am at least.

it was so dirty and uncomfortable that my wife and kids couldn’t sleep

not even orange juice for the kids

pool is nice

no way was i gonna let my kids sleep in horrible dirty room

with the hotel they didn't give free breakfast they gave me 4 drink vouchers for pool bar with my kids

the splash pad was not on for the kids

cute small gym and a nice pool

also the free shuttle to universal saves on parking and walking

was great allowed a early check in, and when our flight was delayed they allowed a much later then the standard late

the pool was very relaxing and clean

great bed loved the pool after driving all day

treatment, very tasty breakfast and very good quality cleaning, thank you

the pool was a little bit dirty

always has a great complimentary breakfast and i like the consistency throughout the chain

they had 3 waffle makers and 2 made mickey mouse shapes. very cute for the kids!

very clean, the pool was also nice! the room was very comfortable!

gym was closed

they also have free shuttle services running, which picks you up right at the entrance

they used a room to serve a breakfast to go which under the circumstances was good

i washed some clothes in the hotels laundry and it was quite dirty, for whichever reason

they had my room ready for the early check in.

paper plates for breakfast

breakfast was good and the staff was very very nice and the room was very clean and the pool was awesome

into the elevator without having to wait long and we could also quickly grab something to eat for breakfast

the bar at the pool wasn t open during the day. this is by no means a deal breaker.

laundry room available in location too

very clean, great gym, pretty good breakfast, good location.

have everything family need, laundry gym breakfest pool

i loved the outside pool, its built with kids on mind

the bar closes at 11 pm. other than that no complaints.

pool bar was close

hotel has a nice gym.

it had two beds, sofa sleeper and full kitchen

no bartender at the pool

my kids loved the water slides and pools

friendly staff denise great manager kid friendly lots thing for kids to do there

wifi didn t work either night and that was the main thing needed.

didn t use it ) but that can be a money saver

i ws close to the water park

lots of facilities including shop, starbucks, gym and

we loved the room designs! gym was great as well

like that the family suite has a kitchenette and a second bedroom where you can close the door

i didn’t like the fact that the washers in the laundry room were not working properly.

the price is perfect for the size room with the kitchen area

my kids loved the food and popcorn and soda! i enjoyed the gym. they loved the pool and hot tub.

unsupervised small kids in hallways

we did not take advantage of the pool/hotel gym

wish gym was bigger more equipment

the breakfast and evening food options are varied and make it such a great value when traveling

tournament at convention center), staff were prompt to my requests, quiet even with the numerous kids around, staff at the deli/gift shop were very friendly

i used the gym which was upgraded while we were there

i liked the fact that there was a mini fridge in the room to keep a few breakfast items for the kids

the bar soap for this hotel is horrible

the grandkids loved the pools, the arcade and the store

hotel is very comfortable and provides all the services you would need on site, including a coin laundry

on-site laundry was newer machines and in a convenient area

laundry & gym located on the premises

diana working on reception gave us excellent service. great pool and gym.

were welcoming and friendly, the gentleman at the bar was excellent

the 2 bedroom the breakfast pool jacuzzi everything was great

there was no guest laundry facilities that were operational in this very new hotel ( i was told they were yet to be

the breakfast bar never had anything. long wait to check in.

my stay was literally 5 days and none of those days did they put in a new bar of hand soap, toilet paper, nor did they change the towels no the less the bedding

the pool was closed

the spicy breakfast sausage and the eggs

location,clean ,staff and breakfast

clean rooms, nice pool and quick check in and out

the carpets are filthy and the room smelled like dirty laundry

big room comfy beds nice big outdoor pool laundry facility close to universal studios

i loved everything but parking

wifi was awful, it s the only thing we has issues with

lack of parking

didn t like that room service left there cart in the hall way all day one day with a dirty plunger in a ice cooler

no room service tho so that's the only bad point

my kids love this hotel so much - it feels like their home away from home

our room was refreshed daily and they do maintain a very clean and refreshing pool my kids never wanted to come out

a few pastry options and more fruit would be excellent additions to breakfast.

love it! nice staff, clean rooms , nice breakfast and very close to universal studios

we needed late check out spur of the moment and it was no problem

advertised shuttle to universal and continental breakfast but do not do these

madelein’s kindness, staff, pool, location

breakfast was good just wish there was more protein items like eggs or meat

pool was an extra bonus

no breakfast or shuttle.

the shuttle bus to and from the parks were too early for me and my party, so we can not comment on the

the breakfast was not quite up to expectations.

no fresh fruit at breakfast :-(

with the shuttle service to both universal and disney, it was perfect

they provide a shuttle to the parks

we booked the two bedroom suite, each bedroom had it's own bathroom, very large kitchen with everything you need for cooking

it is walking distance to a very good breakfast restaurant “hash house go go”, super grateful, amazing prices, and huge portion

excellent breakfast and staff are amazing

nice and clean property and excellent breakfast

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

the location and the pool!

hotel was beautiful and the pool and hot tub were fantastic

25th the bar was closed at 11

the breakfast was good and the gym is perfect

the grill not being open; limited hours of operation. need to broaden shuttle service

breakfast was great

coffee was available at all hours. the gym was clean. the staff was polite and informative

breakfast was great, staff were amazing and the room was fantastic. thank you for everything.

i particularly enjoyed the hot breakfast spread, it set me up well for the day

breakfast was subpar

well the pool was small

good breakfast

small pool

very good hotel, very good breakfast , we are came back for sure ud83dudc4f

the only complaint that i have is that the pool wasn't clean and i wanted to go swimming

parking was a little tight

to rev up their cars and drag race along international drive until 2 am even on weekdays), broken laundry facilities, dirty

location was amazing from universal studios breakfast was good air conditioning was good good wifi

check in, front desk tried to charge a resort fee--the hotel isn't a resort just because it has a gym and pool

public parking is a little far from the hotel, but not too bad

kids loved the pool that was 1/2 indoor and 1/2 outdoors, and that they could swim to either side

the gym bathroom

luv it they have a full bar and full breakfast.

only had 1 bar tender, could have used 2 during the evening reception.

the pool could have been bigger but thats just me nitpicking.

it had a laundry facility, the gym, and in walking distance to so many places

the pool and courtyard area was very nice and they were very accommodating being that my girlfriend was

late check out upon request

3 pm instead of 11 am, they asked me to go to the reception to pay the 28$ extra fees and ask for late check out before 11 am, and that’s what i did

in addition, i liked that there is park shuttle service

pool was heated through day and night we loved it!

she yell at kids for taking stuff to eat outside, and i understand rules but the attitude is the problem

get setup in bathroom and area of kitchen

t he kids above my room did a lot of jumping, and the people on both sides was noisy

the tv is very old. there is no shuttle to epic universe

we didint like the pool it was dirty and it smells badud83dude14

did not eat breakfast at hotel

where great, the hotel is in a great location and i will definitely come again, they have a nice pool to relax and a lot of dining places walking distance, and they have cop's walking around

location of my room and the pool. staff are great. especially rig night staff.

the breakfast was better than typical u

$1 then turn her back and don t pay attention to us , then i said we already tap the card

wifi is not working consistently in our room

room service came everyday to keep the room looking fresh and i loved the hardwood floors vs

the pool

ordered room service which was fast, i had the cheese burger which was lovely

we were uncomfortable doing laundry because it was across the other motel property not on

blanket staff in front , tried to deny us extra blankets booked online need early arrival and late check out was denied both

claimed to have a pool, golf course, gym, free breakfast

staff is very respectful and it's a very quiet i'll tell if you just want to relax the pool stays

is insuficient and was very, very far of our rooms and please don't let people smoke in the laundry hall because smell very bad to others washing at the same time and is not good for the kids

breakfast was very good. clean and i would come back. staff was friendly also

the pool was clean the people was friendly

and helpful in special carolina from the breakfast area, she was very sweet and friendly with our kids

for everyone, meat lovers, vegetarians, coffee and tea is always good i see they have a guest laundry facility

the room space and kitchenette.