the bed was so comfortable, they had a game room, pool and a basketball court

enjoyed having the kitchen and work area

not enough parking, some customers double parked taking up space.

gym on site is pretty lame, thankfully a planet fitness is close by

staff were lovely, rooms amazing, great breakfast and reasonably priced

as a plus i had the pool all to myself really enjoyed and relax

hotel's gym was also cool

wish the pool was heated.

like that they’re a gym, pool, and a bar in this hotel

the lobby bar opens to late.

i read several reviews that complained about the wifi/internet speed

yeah, not what you expect when you are travelling for 2 weeks with children and want to do laundry

don't book room 210. the elevator kept us up at night and the laundry was noisy in the morning.

at the time of booking i do not believe i was made aware that the pool was closed.

booked the hotel for the pool and gym amenities unfortunately i did not get to use either because i had so many other things planned

ac unit cooled efficiently, balcony on canal, kitchen and refrig. it was large.

the breakfast bags were good too

gym on site

pool was beautiful

offer to switch rooms was ok, but traveled with kids so to repack was not option

got a really clean comfortable room was at the pool for one afternoon also very pleasant overall very

the pool

you need anything you ask to give it to you or bring it to you the laundry room is amazing the pool is fun right next to him as a mall movie theater we can get your clothes anything else in a

need to check pool area daily

love the pool

gym equipment wasn’t working

the open late hour of the gym

breakfast was wonderful also

we called to ask about the gym

great breakfast, nice pool for the kids, nice room

perfect breakfast, we loved it! good location for visiting the keys and everglades also.

bar by pool never opened

laundry service good. breakfast quite good.

all went very well. only disappointment was that pool not usable.

well the swimming pool was in reparation

birds pooped on my car hood in the parking lot...i thought it was funny.

parking place in the backyard

we enjoyed the free parking and free breakfast. the staff were very attentive and friendly.

the wifi in the room did not always work well

parking on site was very easy, and the multiple entrances is convenient

room was clean and spacious with great wifi and cable. the breakfast was amazing.

quiet room and good breakfast. convenient laundry

staff was great, pool was clean

the pool is good.

the free breakfast & the hospitality of the staff

pool

nice pool clean rooms

couldn't be better, good value for the money, nice pool and decent if average room- this is the 3rd time i've stayed at this location, and i'll

nice pool. convenient to the place i was working. friendly staff. comfortable bed, big tv.

inquire about the laundry before using.

the pool was sparkling clean and refreshing

it was disgusting i've never in my life experienced a hotel like that and then when i ask for room service or to get my room changed they denied me and called the police and have me removed

and comfortable, with tv, fridge, microwave and coffee maker - a/c worked correctly - plenty of parking - located 2 min by car from the initial part of the road to key west and 40min from

smells mildew, 1 washer & dryer, they don't keep quarters for washer, had tno change machine, laundry soap machine broken

the hotel facilities were good, particularly the pool, a swim was very welcome after a hot day

be clean but i was worried based on what i saw on the towels and the condition of the maintenance/laundry area (exposed to guests)

large clean room, free breakfast, cute outdoor area.

pool was nice, used grill for dinner

pool gym breakfast nice size refrigerator in the room.

and laundry

little gym, good breakfast (included in the price) free parking, well equipped room (large fridge,

every its was very clean even the pool is nice it changes colors at night

the pool and breakfast

pool and breakfast

the room was pool side and there was a complimentary breakfast

options at the free breakfast, the staff were very friendly and nice, the pool was great, the hotel looks out onto a center pool area which is beautiful

location was perfect, friendly staff, breakfast was great.

breakfast was good

was kind, breakfast was good, the hotel was new and clean looking, walking distance to cracker

at the hotel in florida city a couple days, is amazing '' for me and mommy very clean, great free breakfast and coffee 24 hrs so yummy

the breakfast and fixtures in room

laundry facilities- $2 washer and $2 dryer

pool laundry facilities helpful map of surroundings felt safe even outside at night

no single reason to complain except the laundry machines and dryer needs replacement

that there's no breakfast and the pool is not heated.

property is well lit up and someone from maintenance is always out walking around or ride on a golf cart making sure things are

the breakfast is very good, and the pool is also clean and all kept

laundry always a bonus

they kept the pool open late just for me

why would i book a room for 5 days pay in full while traveling with 2 kids and a wife

the rroms were dirty no real gym

better than expected breakfast

also, the laundry was too expensive

the hotel has a nice swimming pool and serves hot breakfast, it has feee parking

nice clean salt water pool

to go, where to eat and we came in a bit late and had to wash or things - and they even left the laundry ipen longer

like the breakfast and the cleanliness of the room

clean, friendly staff, comfortable bed, great pool and hot tub, delicious breakfast

the breakfast was always restocked and kept clean

stayed during the hurricane milton, they have a great breakfast with plenty food and variety, for kids also, crew nice and i believe was a great deal for the money i paid 100%

we liked our room, breakfast, pool and laundry

friendly staff, amazing warm pool and fitness included, spacious room, very good breakfast

laundry says 75 min for drying and 59 min for washing way too long and also only one dryer worked

they have pretty good gym, free and clean laundry, and nice lobby

the towels for the pool were very small

the bathroom’s and room was so clean. breakfast was simple but grab and go.

the breakfast was good

pool seemed nice, but we didn’t use it

good breakfast, great way to save money if you are on a budget

nice pool, hip look, variety for breakfast

clean room, good breakfast!

very clean property. a lot of room for kids to play

liked the area the staff check in i liked the cleanliness of the hotel in general and i liked the breakfast quality was great

quite and clean hotel, it has a good breakfast we have enjoyed our staying,

gym facility was very clean they had the latest equipment everything was perfect

i enjoy the gym it was very nice

the coffee at the morning breakfast is very weak.

location. layout. service. late check out

the laundry room washing machine was broken.

could not have been more helpful, they let us get our room a bit earlier then allowed us a late check out for our late flight

the pool was cool and nice

your own kitchen and super clean room

plus the outsise pool

one thing i was worried about is how loud my kids are i can here them screaming down the hall when i go to get coffee but no one thankfully has

pool deck was too hot, and no umbrella shade at pool.

the pool needs an update.

free breakfast and being able to do my laundry on the premises

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the house

too much chlorine in the pool

the pool was gorgeous

everything you would expect from a good motel, and americana vibe in the pool area.

love the breakfast and the staff here very helpful and polite!

i liked everything about this hotel, but i would have enjoyed a heated pool in winter.

staff was helpful and friendly, and the breakfast was excellent

was rude, room was dirty, bugs in room, no hot water when we turn on the sink, kids running down hallway almost all night, and i was charge a fee for smoking in the room when i

great property great people great breakfast

breakfast is from 7:30-9:30, but at 9h, not much food left (so if you are hungry in the morning,

breakfast was always good

location, room, breakfast and helpfull staff.

comfortable, baby crib, two car parkings, pool, large breakfast and long interval hours to actually make it

very clean and friendly staff! good decent breakfast also!

was a laundry, which was a great convenience

they should have dumbbells at the gym

chose best western kendall for the parking, laundry facilities, hot tub, gym, and continental breakfast

the location, pool, jacuzzi and breakfast were excellent. the fact that there was parking

clean, all what you need is near by. staff super helpful. pool and laundry great for families.

the pool and pillows on bed and wish there was a freezer

the breakfast was really poor.

only 1 washer dryer. busy wash room could not do laundry.

the only thing they can make better is the gym facility. very limited.

being able to get coins for machines at front desk, nor was there a change machine to use the laundry facilities

towels by pool ran out and no one brought them for 4 hours.

pool closes at 10 pm

beautiful property with a nice pool! restaurant on site. friendly staff.

and starbucks at 2:00 pm afterward there is no place to get coffee or food , unless you go to the bar

the pool looked lovely but i didn t have time

wonderful to have kitchen with full size refrigerator

plates and cups/glasses for breakfast where made of styrofoam - i don't like that

the kitchen area had everything to accommodate cooking and cleaning if necessary

location and breakfast!

had a suite with two queen beds because we were two parents with two kids

we had room service only once in our four day stay but was not informed of the time period to expect them

the gym treadmill not working. housekeeping skip a few days

the pool and being close to dadeland mall.

did not have breakfast

property is very good but there s one lady that works at the bar during the night shift that is very arrogant and doesn t like latin

great location, modern furnitures, well maintained, nice staff at night time, free parking, cozy pool, pet friendly

a 20 minute ride to south beach and hotel is kept clean with a bar down stairs and a decent gym for some cardio and free weights

i was excited to order at the bar at the lobby but it only from 5pm to 11pm every day

liked that the pool was open, it's walking distance to the mall and other shopping and

i didn't like that the bar and other food services were not available

5 star service pool and fitness area are perfect

pool was nice

the gym and pool area was sizeable and well equipped

parking, luggage help, customer service, pool, cleanliness i mean everything was exceptional thank you and can't wait to be

but the pool area and the huge gym are really nice

we had a few drinks at the bar

everything, from the pool to the bar and the room

the lounge was very nice and the bar tender joselyn was excellent

no microwave and the pool was out of order the first day at the hotel.

initially the gym was also not cleaned

hotel has everything- breakfast parking wi-fi gym business center lovely staff great location

perfect for what i needed and free parking is a bonus. near two malls and peak360 gym!

location and price and breakfast. the kids enjoyed the pool

the price was great, pool was clean, hotel and room were clean

our room was right near the gym. we heard everything when people was using the gym.

we did not try the pool nor the gym

gym, it was very limited, no free weights and the machines are in good condition, but very old

lack of dumbbell options in the gym and non working treadmill

the sign for the opening time of the gym said 6am but it actually opened at 8am.

setup of the breakfast area was a bit tight

the terrace and pool are particularly gorgeous (and the pool attendant super friendly and helpful)

to top it off, i️ mentioned i️ was bringing kids who were 1

the stay, both restaurants were excellent and had delicious food and drink options, the pool deck was scenic and relaxing, there were several nice spots to lounge indoors and out, and it

the grounds were beautiful. the infinity pool was lovely, as well as areas to lounge.

it is more adult oriented but my boys loved it and we never felt like kids were not welcome

able to do early check in

additionally, i was allowed an early check in once the room was available

ice inside laundry, old equipment

noise all the time, mildew air, laundry out of order, cold water showers, one very flat pillow per person, wi-fi very weak

laundry didn't work

choose wisely :) with two teenage kids it was a comfortable getaway stay, 2 sofa beds are fine, but kids were used to their own queen

current golf shop and restaurant renovations make casual dining options limited

i loved our room and hotel interiors , very pretty , different, the size of pool was huge

great gym (technogym equipment)

our college kids didn’t want to sit in the shade during their spring break

a bit of the pool is surprisingly deep, so keep an eye on the young ones

pool bar not open

the room was comfortable, with a nice coffee bar and a modern bathroom

staff was polite and they gave us the room at 6am eventhough we did not ask for early check in

clean, modern, nice gym and restaurant, beautiful pool on rooftop

clean and comfortable,small but functional gym available 24 hours

lack of quality room service, lack of staff, disappointment during staff interactions

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

going to the pool feels like you re on top of the world with amazing views and great bar

the pool is relaxed with incredible views

the room service is ok, decent, nothing special

location great for food, exercise (gym and outdoor) and night life

the kitchen was an added plus and was well stocked with all the equipment you'd need to make full meals

i always stay in one of the large king suites with the kitchen and bay view when it's available, but i love all the rooms they have in this hotel, even

location and availability of gym, pool.

it was great having a hotel room with a full kitchen and a balcony

equipment of the kitchen was very poor

the pool and hot tub were the best and very relaxing

perfection nice pool

price and location. the pool and hot tub are great!

the pool guy leon who was more like a hotel host, his knowledge of the area is amazing

kitchen well

the pool and the penthouse gym

room was exactly as expected, clean with good facilities and a decent view, the gym was also decent with adequate equipment, it was a little old but all worked well for purpose

the room was cozy and it had a nice little kitchen, coffee machine and balcony

the apartment was super comfortable, great kitchen, incredible terrace with a view, parking in the building, washer/dryer, fitness room with

if you have kids that would have to use the sofa go to a different hotel, kids were uncomfortable because the

to make the pool time longer.

the location, balcony, spacious room and in unit laundry

cooking equipment (pans, pots, baking trays, utensils etc) despite having an amazingly equipped kitchen

really liked the room, pool area and gym

liked everything the hotel and spa had to offer

more healthy food and beverages for kids would be great

really like the room and the pool area

ambiance was so pleasant beautiful hotel and staff room service was excellent and they're very attentive to there guest

rci beaucoup for the warm

worn, the pool is in need of major repairs and power washing

pool area is beatiful with good attention of staff

free breakfast was limited to $80. uber and lyft had hard time finding.

poor breakfast

bed, good room, excellent breakfast excellent staff and possibly the best manager of a hotel i've ever come across after 50

pool table and bikes were available as was tvs for group watching

entrance hall should be reconfigured, separating check-in from the bar and restaurant

was clean, the staff was awesome - the pool was great, too.

clean, lots of amenities , great cafe on the location with poolside service, heated pool , free can service to local

pool faces east and has a large building south of it so sunlight on the pool is limited to morning

my kids also loved their meals

room service closes at 11. i would think there is a late night option available

room service was very good

great pool and pool bar

the facility s, the standards, the amenities, the location, the gym

pool was beautiful

gym was tiny

location, gym and pool

parking has a slow service (mostly because of the demand) there were no towels at the gym and the

found the bar a little expensive -

wifi wasn't good at all and cable tv didn't have alot of channels to look at

room service food was excellent

staff is always friendly and accommodating. the new bar is beautiful!

parking for resort guest should be separate from casino guest

into sat so much that i stayed an extra day, i tried to book another day online i did not have wifi in our room

the breakfast is quite good and well laid out

hot breakfast was great

breakfast was included, plenty of choice and perfect start to your day

the hotel is well maintained rooms are well kept and spotlessly clean small but pleasant pool area

we enjoyed the pool and hot tub after a full day of exploring miami

pool and fitness center

room service was poor

that covid has made life difficult for all and the hot tub next to the pool was closed because of covid

it us better to go downstairs than ordering room service

location, pool area, room style.

not much really, maybe bar food if anything.

the bar/bistro area is nicely decorated and the bar staff are friendly, which

our flight was delayed so we got in late and didn’t get to use the pool

gym did not have sanitizer wipes or sanitizer for the equipment

some areas needed freshening up. pricy bar and food.

better breakfast choices

parking well lit. on site laundry

i had a different idea about the breakfast but since covid i assume it’s the normal.

the breakfast wasnt anything to right home about

location. onsite laundry facilities.

a gym

they say they have a gym but it isn’t really a gym

restaurant and bar onsite

hotel didn’t have any modern amenities like a gym

really could upgrade the stay with a better gym set up. also coffee in rooms.

very well located - to beaches and downtown nice crew nice gift shop good room service / food

rooms are clean and beds is comfortable. nice pool. gym is 24 hours open :)

food, bar and snack shop are a bit pricey.

my kids stayed on the

would like to see a bigger gym.

reasonable pet fee

charged me 30 usd for early check in

there was an unexpected kitchen table with 4 chairs, which was a pleasant surprise, but the chairs were not terribly comfy,

good stay ,nice place, accommodated my request for an early check in.

the room had a kitchen and small dining area which was great

check-in and check-out was great, pool is clean and secure, bar is well update and service good

only 2 minute walk to door 4, you walk safely through the parking lot

the pool is beautiful with towels available, the gym is excellent with new machines, and there are

nice gym

there was no room service!

the bathroom fixtures were damage and the access to the face basin was too open for my kids.

the staff the shuttle driver there was a taxi took us down town with the family he told us he will be back at 8

the pool area is neat and clean

i was on had too many unattended kids and ppl smoking weed in their rooms not on the balconies so the smell was strong

she was very kind and even got us an early check in, going above and beyond our expectations

gym need more equipments breakfast need more variety, no drinking water mattress is extra soft

breakfast .? containers empty

breakfast is very complete and good

nice little pool,clean water and towels provided

very safe for families with kids

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had change for the machine

the breakfast was fresh, friendly staff. i will be back late october.

always call for shuttle pickup at the airport

clean hotel air, good gym,air con worked well, nice room, spacious, cleaned every 2nd day

pool breakfast and stafff the outside deck

were brilliant, pool was good, location was great for us

bathroom curtains had mould. electric outlets didn t work. wifi spotty

trouble with the wifi at first but later it worked ok

wifi was great, nice size rooms

the small bar restaurant was ok.but expensive

gym was great and spacious with cardio equipment and free weights

there is a coffee bar next to the reception and there is a shopping mall near by in which you will find outlets of

included breakfast wasn't the greatest

the pool closes at 8:00

whilst there was no washer/dryer in the room, we were able to wash our clothes in a laundry room on the third floor

no room service, our floor was filthy, made my feet black

the breakfast could have some fruits.

kitchenette with a fridge, microwave, 2 burner stove top with stove vent and large sink

price for the quality no room service environment

have to request cooking pots, pans, plates, cups, glasses, forks, spoons, etc for the kitchen

it would've been useful to have quarters available on reception for the laundry room.

restaurants close by were quite posh and expensive so there wasn't much choice for fussy kids

terrace was bigger than i imagined, plenty of space within the apartment, very clean pool, easy parking, hot water, very helpful staff

early check in - apartment was big - after check out, we could spend time by pool and use shower

laundry facilities are excellent too

staff , decent gym ,clean rooms and perfect for strolling across the road to empty your bank account

wait 40 min for pool towels and never coming up

the gym lacked a lot of equipment, not worthy for any athlete etc.

pool was cold. this is my 3rd stay.... it's not normally cold.

the pool is in the shade.

i had the room for two days n the housekeeping tossed all my kids snacks and juice away

located right next to the airport. staff pleasant and helpful. good fitness suite

room has a door that conectes with the next room at 5 am the noise was very loud and kids running around at 2 am

convenient location. good parking. good laundry.

next door was a family with kids. i could hear every single word, every noise.

kids down the hall every morning and evening

clean facilities, friendly staff, great programs for kids for the 4th of july weekend

teens in the adult pool

the temperature of the pool was very warm not refreshing !

dinning, pool, and ultra clean.

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

they have tables and chairs by the pool

to miami international airport with shuttle, many facilities around the hotel like pharmacy, walgreen market, starbucks, publix, bank

breakfast

even the everything shuttle drive was amazing

shuttle service from the airport was great

location and free shuttle to the airport

15/20 minutes of waiting after arriving at 9pm at night with both of my kids- after traveling all day1 to find out pullman did not have my booking processed was

location was great and had a good shuttle service to and from the airport

rooms are great, nice pool, adequate gym with running machine. food very good

great room size, good gym, front desk help were excellent

and they also have a very nice restaurant and bar at the hotel as well

they had a pretty nice pool, but they also had a free coffee bar and a 24 hour gym

well located, excellent value, good bar and good food

they had a pretty nice pool, but they also had a free coffee bar and a 24 hour gym

of stay was to be close to airport but enjoyed the pool facility and the comfortable

room is not equipped for family with small kids - a small foldable step for small kids would be good to reach the bathroom sink

had a great lounge area for evening entertainment pool table foosball bar great place to hang out with family also great restaurant walking distance from the hotel for

had a great lounge area for evening entertainment pool table foosball bar great place to hang out with family also great restaurant walking distance

the gym should of been open 24/7

kids loved having access to the pool and a beach.

breakfast was a nice bonus and the folks managing it while it was extremely busy did a great job

great shuttle driver also

i loved that our rooms were clean and breakfast was phenomenal.

the start, the shuttle arrived promptly - i think we waited 10-15 minutes

pool was great for the kids

we had free shuttle service and great breakfast

we had free shuttle service and great breakfast

m and even though breakfast was just breaking down, she called the kitchen to bring out some breakfast for my family

the price for one night was $400. not close enough to walk to many stores for kids snacks.

clean room, room service very good, shuttle to airport

not a big deal for us but if you're walking as a senior adult or with kids, be careful for trips and falls due to uneven concrete or overgrown

loved the gym and the restaurant food

airport to hotel shuttle wait time was over one hour in florida high temperatures

hours wasn t late enough for pool and hot tub

rooms are wide with lots of space, and there is a small but very useful kitchen

the pool was open, the rooms were really spacious and clean, close to the airport and about a 25-35

i wasn?t impressed with the breakfast.

we were super happy with our room and the full kitchen it had

they kitchen

laundry service is way too expensive compared to other hotels

bed room and kitchen

laundry facilities were good

laundry facilities were clean, nice fitness center

breakfast bar needs to be better for the money you are paying

items, beds super comfortable, cleaniliness excellent, but they did skip a day, very quiet rooms, gym excellent facility

to airport, courtesy bus, nice pool, friendly staff

great stopover location for one night/ business. great gym, pool, friendly staff and comfy beds

clean the pool is and the shuttles to and from the airport

nice pool and fitness center

nice rooms, breakfast was great, and a very central location

i love their kitchen with all the appliances: dishwasher, refrigerator, stove, fan

impressive gym facility

might want to vary the breakfast choices from time to time

kids were sleeping in the car

position close to the airport with shuttle bus provided every half hour, all day/all night, the beautiful pool, all the staff,

the rooms are big and the pool area is absolutely stunning

pool, cabana, pool table, great staff! bed was super comfy! pillows were great!

early check in

airport shuttle to the airport runs constantly so i offered a tip to the friendly drivers

size bed, bathroom is ok, unexpected free coffee in the morning, free locker for luggage, airport shuttle is very good, restaurants and shopping centre in the

the room was also noisy--apparently a family with several kids staying nearby--perhaps on long term basis

the maid's light, there has some kids light and there was a gun involved

near the airport and they have a shuttle to the airport

can hear outside, a lot of kids making noises and partying because it’s friday

the staff was pleasant, pool was clean & inviting.

cleanliness -- overlooked the pool. very quiet.

was modern and very attractive - pool area was fab (evening at the fire pit) - bar was nice

the pool wasn't as clean as could be. needs more attention

no access to pool or gym

breakfast was great

friendly staff especially the agent who was at the front desk on check-in clean room nice gym two complimentary bottles of water in the room and i receive several more during my

pool area could have been a little better, but i understand they can only work with the room they

the various calls and were not allowed to use the restrooms or get a drink of water for the kids

the shuttle to the boat didnt happen had to pay for aaa cab/

it was only for 1 night but consider this if you will stay more with grown up kids

com it stats that the residence inn has a free airport shuttle and free shuttle

breakfast was good, beds comfy, hotel clean, gym good

location is good near to beach. staff is helpful. late check out. family friendly .

i hated the location/view, pool small and hot tub wasn t available to use.

great staff - big modern, comfy room, well equipped - nice bar, good breakfast selection - free shuttle with friendly and helpful drivers - would stay again without

very clean rooms, and nice staff and breakfast was great options to choose from.

and luggage at the front door, the breakfast selection was not that great (powdered eggs), the gym was limited, the tv was poorly positioned from the bed

heated pool

i am guessing that since they do have a pool maybe a family with small kids were in that room before we got there and wet the carpet