pool not cleaned in morning and lots of bugs, lots of trash in retention pond behind pool at hotel,

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

the breakfast was excellent and sufficient.

breakfast, clean room, great shower, definitely business class stay. i love it.

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

pool deck was too hot, and no umbrella shade at pool.

press grill), free fruit (apples, oranges & bananas), free recycled filtered water system in gym area, free washer & dryer use (laundry basket in closet), free safe in closet area, staff was

i loved the pool area

plus the outsise pool

parking, gym, free, coffee, filtered water, comfortable for my pet, great staff

the gym was a joke and so was the pool, staff was not friendly but not rude.

it was amazing staff was great and the pool was heated my kids loved it

the breakfast

the coffee at the morning breakfast is very weak.

the pool was cool and nice

was super nice the staff was nice, it was a clean hotel we stayed 9 days with kids and it was a relaxing quiet place

small but functional gym

love the breakfast and the staff here very helpful and polite!

late check out

breakfast. refrigiator, microwave, and coffee machine in the room. 24 hour gym

i also saw a small bug in the kitchenette

clean new hotel with pool, hot tub, laundry, business center, breakfast

there we little bugs crawling around the kitchen counter tops

overall the hotel was very clean, decent breakfast,it had a comfortable bed, gym, washer/dryer.

breakfast should be free or included, like bunch of others

gym and pool was very nice

the only thing is they did not have bacon on the breakfast buffet in the ams daily.

very clean property. a lot of room for kids to play

breakfast and friendly staff

clean, friendly staff, great for kids, good breakfast, big room, pool.

were run down a little, the pool wasn't clean, and the wifi was being upgraded so it wasn’t available

breakfast was always good

comfortable, baby crib, two car parkings, pool, large breakfast and long interval hours to actually make it

the cinnamon rolls at the breakfast were amazing

location, room, breakfast and helpfull staff.

small gym area with two treadmills only but full length mirrors and full length mirror in room of

one of our daughter's small plush toys was lost when she was making the beds , we asked in the laundry room downstairs , but it hasn't been seen

friendly and helpful staff, great location (everything i needed was a short walk away), delicious breakfast with different options

happy there was laundry in

early check in was appreciated

clean rooms, microwave, and tasty breakfast

lack of dumbbell options in the gym and non working treadmill

better option for breakfast

the cleaninness of the hotel. the breakfast was stupendous, and the personnel was very good.

old building and decor really basic breakfast and could be over crowded laundry machine didn't take our card so had to go to to gas station to get change room service only

lots do to inside the hotel and casino

staff is always friendly and accommodating. the new bar is beautiful!

pool had a strong chlorine smell. buffet was too pricey on dec. 31 for lunch.

beautiful room, nice chairs, good amenities nice pool & spa

when calling for room service, it took a pretty good bit for them to get there

room amenities (such as coffee and paper towels in the kitchen) were never replaced once they were used (+)comfortable bed. very clean. new furniture. good small kitchen (-) this beautiful place need a kitchen (-)order well done burger and it was have done and the kitchen was close no money back (+)the pool and the room with a kitchen (-) we booked for a suite with small kitchen area (+)the view is beautiful, but need more help in the kitchen, food not good. (-) our room 525 smelled like it was above a kitchen

the pool looked lovely but i didn t have time

pool was nice

i wish the bar and pool was open until 1230am

the pool!

pool was clean

everything you would expect from a good motel, and americana vibe in the pool area.

loved the pool..rooms were clean and neat

the pool is always clean

too much chlorine in the pool

nice swimming pool and great scenery

the pool the room the service and the staff was extremely friendly

cable wasn t working in the room, wifi doesn t work

the room service

the location of the hotel, inside was very modern, it was great having a a bar in the

staff was amazing! room was comfy. hotel bar was great. great location.

the lounge was very nice and the bar tender joselyn was excellent

the pool wasn’t finished

no microwave and the pool was out of order the first day at the hotel.

was clean, modern, no odors, the pool area is nice, pool is warm, the staff was friendly and helpful

crowave was a considerable plus) and gym

there is excellent free parking

did not like how my devices needed to always reconnect to the wifi

no room service, not enough staff, limited hours for the pool

did the hotel offer great amenities such as free breakfast, free internet, free parking or pet-friendly rooms

proximity to all i need. the pool. it has a gym, though minimal. uber drivers can find it.

better food at the bar location

breakfast was good

the room and lobby were nice and the gym was

breakfast not included

i appreciate the gracious late check out on the day of departure

wish the pool patio, could stay open past 10 pm

has great gym and decent pool

the gym and pool area was sizeable and well equipped

liked the gym area and the proximity to restaurants, supermarket, airport, mall and access to the

was very happy with my stay, staff was mostly friendly and the food and bar was very nice, overall a very nice hotel

the laundry uses a debit/credit card for $3

the pool closes to early.

gym was great and spacious with cardio equipment and free weights

are good, gym, breakfast, swimming pool

wifi very good

the wifi was constantly going out and extremely poor

pool was closed when i was gonna used it

extremely clean!!!! excellent breakfast. laundry in house.

wifi kept disconnecting and each time it would require that we login again

it isn't clear which rooms have a cooker, gym was poor

i liked the gym and the pool area

small gym not open until 7 am.

breakfast was marvelous

the staff was amazing cleaning crew, valet parking, breakfast, pool all a-1

that the pool not working

got a really clean comfortable room was at the pool for one afternoon also very pleasant overall very

need to check pool area daily

the pool looked nice, although we didn't use it

the pool

breakfast was good and the fitness center better than expected

the facilities and the option of laundry room

nice queen sweet so my kids could be in the same room

the oppurtunities to access the fitness center and other facilities at any hour was truly wonderful

breakfast was great, all freshly prepared

free breakfast was a major feature, as well as being able to eat a delivered dinner in the dining room

the breakfast was great. the location was great as well.

swimming pool was a bonus for the kids

the gym hit my needs

no open pool, gym, or business center

breakfast bar had runny scrambled eggs, and bacon took 30 mins to be refilled

wifi was very fast, and this hotel was great value. bed was comfortable.

don't know if there is another access to the pool, but i find that passing through the dining area and main lobby was a little bit awkward

r obvious reasons with covid19), you could order on your room phone, for example, a

great location and price. staff was friendly. there was a bar and restaurant in the hotel.

i like the comfort of the room and having a small kitchen is a must for me. location was fine.

gym was not 24 hrs, and breakfast availability time was too short, especially for persons vacating

clean hotel/inn with very good swimming pool, gym and laundry room

pool wasn’t heated and parking wasn’t free.

location and laundry service

too bad breakfast was not included

breakfast wasn’t very nice options

pool not great. location not great. kinda in an industrial area.

love breakfast, i thought it was expensive for what it offered, but it’s an easy option if you’re

experience at the hotel was negatively affected by the breakfast service

room size, pool, and cleanliness

pool was good room has private door kitchen good

the room we stayed was a room with kitchen, that came very in handy to what we needed

as we arrived at the hotel at 9 pm, after a 10 hour flight with three little kids, there was no baby crib ready or available

allowed a very late check out with no extra charge

have to improve the access to wifi

parking, for hotel guess we should have better parking than the people coming to the bar.

best part about my stay at aloft was the service i received from the bar tender

breakfast and bar food was fine. service was excellent. we loved the pool and pool table.

pool had been closed for a week and was not disclosed to us when making the reservation

i really enjoyed the shower and kitchenette in the room

the free breakfast was nothing to rave about but not disappointing.

i suppose a great kitchenette located in the room, compensates for the average breakfast

suite and made it sound like it was an upgrade but it was not great for us because we have little kids who slept on the pull out couch that had tables with hard edges and corners all round

convenient location, good hotel gym, free wifi and parking, clean

my room was 111 and they need more big pots, can opener that works the whole kitchen utensil is very important

hotel has two buildings that are not connected, need to cross parking lot to get to pool or breakfast

the pool had leaves in it

the cost-benefits relationship. the kitchen inside the room.

i really liked the kitchen and 2 separate bedrooms.

big room friendly staff quick check in/out nice swimming pool close to dolphin mall wi-fi worked

no eggs or bacon with breakfast

were clean and comfortable, when i asked for a fridge, extra towels and extra laundry bags the staff got them right away

pool access not convenient you had to leave the building and walk to the back side of it

breakfast very basic

the laundry was very useful and practical

the pool water was cold

the bed was nice, the breakfast was awesome.

the pool was closed, huge bummer. also the location is so far from things to do.

breakfast girl personally brought out tater tots for my kids after i inquired about the lack of vegetarian hot breakfast items

nice location , very clean , great staff, yummy breakfast

the pool was a little foggy...no one to clean it up

it had a bed and a shower and breakfast was decent. i liked having a fitness center also.

this was very disappointing upon our arrival with two 11 year old kids and 96 degree weather

only thing made me come upset is that i want to go swimming in the pool i jumped in and it was cold but that’s what you get for having something in february

the place, very big and comfy, near many stores and the airport, great service, great and fair breakfast, we really liked and we would choose them again of course

there was a pool, basketball court (they provided the basketballs) a bbq

the pool area, loved it, kidd really enjoyed it

didn't get to try the pool or hot tub, but looked inviting

more space in the breakfast area

everything was perfect but i would like to see some fruit options for breakfast.

i love that i can keep the kitchen fully stored with cups plates pots and pans etc at my convenience

could had have better breakfast options

kitchen in the room is a plus indoor laundry room a plus the girl at the service decks great fluent

in the room is a plus indoor laundry room a plus the girl at the service decks great fluent language spanish and english a plus

breakfast was great, lots of choice

one of the grills out by the pool didn't work.

i wasn?t impressed with the breakfast.

they kitchen

breakfast and good location

there’s a large and comfortable workspace, a kitchen with a small electric stovetop, microwave and coffeemaker, and the bed was very comfortable

over all staff the room the kitchens the laundry room everything was perfect the free airport shuttle overall

has a nice pool area with hot tub it was a great value

a very quiet place, clean , very nice kitchen, and the room smelled wonderful, every time i open the door i could feel this great smell

gym

the pool was good maintained

nice swimming pool

the pool and breakfast

amenities especially enjoyed it my luggage was able to stay in the room and i was able to use the pool until it was time for me to go to the airport best time

due to covid there was no breakfast, no shuttle service, no gym or pool

breakfast upstairs was wonderful

room service was prompt, food was good

friendly staff, pool area clean, loved room cleanliness staff was on the ball especially with the

hotel advertised a shuttle from miami airport but, having waited for 40 minutes, we eventually got a taxi to the hotel

great gym and

room service could clean more precisely

of front desk staff, variety of choices for breakfast, large sized lobby with sofas/chairs, good

very nice hotel room with plenty space, the laundry room was also convenient

breakfast

are great, very clean, wide and comfy, wifi works well and a huge tv

the room had a full size kitchen, which i was surprised about, but the location

room and kitchen are perfect for us.

on site laundry

the manager accept our request of the early check in. everybody was very kind.

breakfast was nice: coffee, tea, porridge, muffins all of different kinds and flavors

lobby area is kept clean, but otherwise not (corridors, gym)

pool had an out of order sign, but we saw people swimming.

good gym with indoor basket ball court. free airport shuttle

location very convenient room very big gym open 24/7 and well equipped

restaurants, the staff and the pool area

the laundry soap dispenser said that each box cost one dollar while it actually cost $1

the kids adore the pool and the game room.

plus the staff was really nice and there was on-site laundry and tile flooring in the room

kids were stomping and running down the hall

the pool was open and nice and clean

gym should be more equipped and it is not very clean

i had to buy a room across the hall for my kids

it was very clean and i enjoyed breakfast along with the bar and pool!

are neat n clean, friendly stuff, breakfast is good

not to far from dolphin mall but the biggest plus is it's near to city place mall and a superb bar restaurant (miller's ale house)

needs a heated pool

they didn't charge us the pet fee and even provided breakfast during the

pool, laundry facilities, staff efficiency/professionalism/friendliness/helpfulness, cleanliness, parking

laundry machines are broken very disappointed because it was advertised and the service is not

quiet. room was really nice. lots to do around. good breakfast. great all around

hallways outside your rooms have an echo and there seems to be a lot of kids visiting campus at the same time so can be a little noisy late at night

had breakfast, happy hour and dinner at the hotel

the terrace and pool are particularly gorgeous (and the pool attendant super friendly and helpful)

beautiful hotel and delicious breakfast ud83dude0bud83dudc4d

it's new, super clean, beautiful rooms, excellent restaurant and bar on lobby level and cool patio terrace bar/lounge area on the 3rd floor

the dryer was out of service,i tried to get quarters for laundry and he said that “ they didn’t have any change to go to the hotel next door for change

excellent hotel, super clean, good breakfast and other amenities.

nice little pool,clean water and towels provided

wish i knew about the shuttle sooner

charging laundry machine use. short pool hours.

there was a paid laundry downstairs, and also a free parking lot

was travelling with a toddler, so handy kitchen was helpful

breakfast, laundry could be better

it has a kitchen , microwave and refrigerator

there were no muffins for breakfast but there was a lot of butter.

kramer at the bar was amazing

the bar nor pool were open when we were there

breakfast was great with many selections

still charging the regular price when they pool is nasty and out of order laundry room is out of order they have no breakfast when it clearly say free breakfast i’m over

breakfast offered more than expected, the staff was very friendly, the shuttle service to the

no room service, our floor was filthy, made my feet black

there were extremely loud guests and some fights in the parking lot that police had to handle due to no security officers

love it need better breakfast

only parking they offered was valet at a cost of $20

have to request cooking pots, pans, plates, cups, glasses, forks, spoons, etc for the kitchen

the gym and the pool were excellent

the day before making reservation we called to check if the indoor swimming pool is included in price and receptionist told us it is

com the room included breakfast but when check in the front desk said my reservation not included breakfast

nice pool which was warm and the kids loved the slide. great sun loungers

no internet or safe or on site gym

bare bones gym, pool isn't great but the staff makes the stay just lovely. they were great!

breakfast from 06:00am

maybe improve de breakfast area

super and super nice stuff. gym is a little small but everything works

free airport shuttle

location clean utensils clean and crisp everything laundry facility is superb

full kitchen was very nice and unit was very spacious. perfect for my family stay.

we enjoyed the pool, the jacuzzi, the little mini golf, the gym, and walking around the property was really nice

with complete kitchen and washing

when we arrived the building, a staff member arrived behind us in a golf cart, telling us he was sent to help us with the luggage, we told him it is fine, we did not

around the pool ,it was dirty with used towels food and cups everywhere,only 2 pool serve staff that really

comfortable rooms, beautiful property, scenic golf course, complete exercise facility, incredible swimming

the biltmore golf club is attached to the hotel

well-appointed rooms, luxury bedding, state of the art gym, clean sauna, supreme spa, legendary pool, fantastic cuisine

rate included breakfast but they didn’t get it

of the room, bath, in room bar area, bed and television - all very nice and comfortable

nice pool

breakfast was good, always time to improved.

breakfast

breakfast was so good many things to choose from ...the area of breakfast was clean ...

only problem i had our room was located right across the laundry room and during the night they wash and the noise was a little bed too much

kids enjoyed the pool

it was very comfortable, safe, free parking, the breakfast buffet was perfect, it had everything you could need or want in a breakfast

mind you it 1130 at nite with 2 kids

the shuttle from the airport to the hotel came in a reasonable amount of time

the breakfast could've been better

gym next door to the room. hydration station in key areas.

at the breakfast there is a wonderful lady called yanet that works very hard to make your time perfect

the location was hood and the free shuttle to the airport was a plus

best breakfast we ever had in the us!

location, guest laundry facility , airport shuttle

picked up at the airport using the shuttle service was a bit hectic, but everything was wonderful once we checked in

the room , the people , shuttle , close to the airport

breakfast, microwave and fridge provided

comfy, breakfast

shuttle only runs once an hour to and from airport

there is no change machine for the quarters needed for laundry

hotel to meet up with your group and relax, easy to find, comfortable beds, small pool but clean, breakfast was edible for something quick to eat on the go

every attention to detail from lovely scent as i walked in to exercise and pool

able to get fresh towels everyday that we asked for them with no problem, nice walk in shower, laundry facility was a nice touch

spacious kitchen well stocked clean large bathroon

machines in gym were not function properly

great place to stay for golf.

bar was closed and no staff at inside at during the day

the pool and the room service

don’t try it if you are family well it kids

was very comfortable and the room and pool were very clean and tidy

the bistro was great and so was the pool

airport shuttle is not allowed to take you to the departure area of the airport

nice location, close to airport. shopping and restaurants large and roomy gym.

ice inside laundry, old equipment

noise all the time, mildew air, laundry out of order, cold water showers, one very flat pillow per person, wi-fi very weak

additionally, i was allowed an early check in once the room was available

laundry didn't work

able to do early check in

went with the family and kids didn't like the waffles. batter wasn't good at all.

laundry facilities were available, and it said that detergent was available at the front desk but

missed not having the shuttle that takes guests to the shopping mall

breakfast was tasty and had variety of choices

laundry machines were not available as they were broken

needs a better gym

they also have free shuttle to the airport, dolphin mall and walmart

large bedroom and lounge area, plenty of space of the five of us (including three kids)

the pool was great and the kids enjoyed it

the pool was great and the kids enjoyed it

loved the hotel layout, friendly staff, personalize tv note, airport shuttle, beds

the complimentary shuttle to the airport

the ac had a funny smell, musty like old gym socks, we sprayed it with perfume and it seemed to improve

great bartender who made me a drink even though the bar had just closed

breakfast and gym.

there was a good atmosphere in the bar and the food was good.

had to request for room service on numerous occasion

laundry worked until midnight

everything was clean service was great gym was awesome

would have been nice to be able to purchase laundry wash on site

bar , beautiful pool & scenery

super friendly front staff, large and comfortable room, decent gym and reliable airport shuttle.

fantastic breakfast buffet

breakfast basic (coffee, juice and toast) was not included.

clean and bar tender was very kind.

went to wash my laundry and the washing material are outside and homeless people were sleeping beside them makes it

location was good and laundry on site

wi-fi, early check in, pretty clean

the laundry machine

friendly staff, good facilities, clean, fair price, allowed early check in

the laundry rooms smelt like

place is quiet, there is parking, uber arrives quickly

parking lot was small

airport shuttle is helpful

well besides the pool being closed nope

lots of things. the free parking, breakfast, staff, location.

staff were very accommodating and permitted a late check out

was unable to get an early check in on friday, however was able to store our luggage

they were also kind enough to allow a late check out (20 minutes

nice pool and hot tub

the breakfast options are great. the room really good. and gym facilities perfect .

nice garden/pool area for relaxing

there are an excellent gym and pool just for the chill

close to airport and had a lobby bar to watch sports and have a drink &

nice big room. great bar downstairs.

clean and great breakfast

the gym not being opened 24/7.

shuttle did not arrive on time.

there was a family room with games and a bar upstairs

room is not equipped for family with small kids - a small foldable step for small kids would be good to reach the bathroom sink

outdoors has a nice lounge area and a small pool

excellent location and view. staff is very nice. loved the breakfast area.

breakfast - lots of choices, delicious and the stations were very clean

the included breakfast and free shuttle from airport.

place puts chemicals in the pool in the middle of the day

choose wisely :) with two teenage kids it was a comfortable getaway stay, 2 sofa beds are fine, but kids were used to their own queen

free breakfast ,pool,great location for our lunch and dinner ,shuttle service

i loved the pool view my room was very nice

the hotel shuttle picked us up from the airport, was on time snd friendly

the price for one night was $400. not close enough to walk to many stores for kids snacks.

a lounge and a kitchen and two bathrooms

everything. especially the pool.

the hotel also does not charge extra for a pet to stay with you which is huge since most places charge a $60+ pet fee for my small, senior

pretty good gym and pool location is excellent

was very convenient; there's a publix literally across the street, and numerous restaurants and bars are within comfortable walking distance

great pool - if you don’t mind feeling like you’re at a kids waterpark

breakfast was very good! it was a complete breakfast

parking, comfortable rooms, great pool, very good breakfast

bars on property

clean, modern, nice gym and restaurant, beautiful pool on rooftop

pool bar not open

some areas needed freshening up. pricy bar and food.

gym was bigger than normal hotels actually had weights not just treadmills

not much really, maybe bar food if anything.

gym did not have sanitizer wipes or sanitizer for the equipment

i loved the location and the pool!

didn't know how any of the shuttles worked, so i kept missing them

restaurant and bar onsite

cost of room service

lovely views from room. pool bar drinks, food and music - and great barista - really made it.

the bar tender and the pool area!!

pool was amazing

more vegan options for breakfast. the pool bar closes way too early. the valet was horrible.

room service was very good

i wish there would ve been more restaurants inside. the property. pool was too cold.

bar was amazing at night

exceletnt for the personal, pool , location and room

room service was poor

complimentary breakfast and each guest was offered a 25 dollar worth voucher to use either for room service or to get extras at breakfast

great for family with kids. awesome play room and pool facility

service. poor front desk and room service

close to airport, large rooms, friendly staff, good gym

customer service , security when needing to access other floors, free onsite parking , free laundry

very, very nice, big and clean rooms the pool a little shop in the hotel

great and obliging hotel staff, the airport shuttle was right on time, a restaurant is in the house

free laundry, kitchenette, very comfortable beds

would have liked a gym and there was no breakfast

odor of chlorine in the bar restaurant from dish easher

could upgrade the stay with a better gym set up

they say they have a gym but it isn’t really a gym

possui um full bar no térreo com bom atendimento além do restaurante zucca que é muito bom

good stay ,nice place, accommodated my request for an early check in.

the room had a kitchen and small dining area which was great

charged me 30 usd for early check in

it was close to good restaurants, the room has a small kitchen

there was an unexpected kitchen table with 4 chairs, which was a pleasant surprise, but the chairs were not terribly comfy,

a nice bar and starbucks coffee available in the lobby

menu had gluten free options on kids menu, but not main menu??

ich i

room service was expensive - the added delivery charge and service charge on the bill

loved the heated pool

were brilliant, pool was good, location was great for us

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and that's just about all that s

bathroom and room wasn't clean. room service didn't clean room at times only bathroom barely.

free convenient parking

wifi was great, nice size rooms

plus, since the room had a kitchen, i was able to cook all of my own food--which is great since i have so many allergies

no breakfast bars as mentioned

very happy with my room. very happy with the 24 hrs access to laundry room

the kitchenette

breakfast (oatmeal, muffins and coffee) were not enough for the demand

no pool, no room service, no breakfast

not even room service

bar close by food close by good

i really wanted to use these facilities for my kids so they can get a bit tired before our long flight to asia

the wifi is trouble some in this hotel

comfortable, convenient, and clean. great gym, greater location, great in-room appliances.

front desk staff amazingly kind and helpful. great gym

coffee free at your disposal in the hotel and in my room, my kids loved the swimming pool where they had so much fun

and the pool was very spacious and clean , only problem i had was very minor and they were quick to fix it

off a cruise i couldn't get a early check in

stayed at the one bed suite with kitchenette and dishwasher, loved it

nice location, clean hotel. the full kitchen was awesome.

i didnt have time to eat the breakfast and it smelled so good

breakfast meal needs to be reviewed, if certain items finish before breakfast end time, they are

room service is available every three days but once requested, it will done daily

wish breakfast was included.

and willing help always we arrived so tired after a long drive and they lets us do an early check in

the staff was friendly. the gym area was nice.

but they hotel did have a cafe inside that provided dinner and breakfast that you can pay for

lobby overall was clean, and laundry on site.

loved the service, our suite overlooking the sea and all the facilities, the gym, the floor top pool with amazing views and the restaurant was very good

price for a glass of wine

ardonnay) in the lobby bar was very high.

you only can enter the pool through the hotel restaurant bellini, which i find uncomfortable, also for the guests that eat

great staff, beautiful clean room with a good amount of space and incredible pool area

doors to certain facilities like the pool or the gym would not open with the customers door cards

breakfast was very good with a variety of choices

great location, great breakfast selection, extremely clean, and friendly staff

shuttle from the airport was a breeze

had a shuttle that ended at midnight and still came and got us at 11:55p.

we got room service everyday

treadmill in the gym didn't work

of wifi could be improved

kids loved swimming pool

wifi strength