breakfast was not good because of pandemic and pool was closed

chose best western kendall for the parking, laundry facilities, hot tub, gym, and continental breakfast

breakfast very complete and good.

just about everything. breakfast was very good, room was confortable and very clean.

clean, all what you need is near by. staff super helpful. pool and laundry great for families.

buffet breakfast variety and delicious pastries

room was more than i expected it was very spacious and clean and neat wish we could’ve had the breakfast experience but due to the covid 19 everything was close

location, room, breakfast and helpfull staff.

pool was closed

towels pool very small and without umbrelaa s

didnt like that the gym mostly had cardio machines and no dumbells, weighta, bench or a cable

small swimming pool

the pool water doesn't look clean at all, and the area.

location, the staff were professional and helpful, the pool, laundry facilities and the biggest bonus was the cleaner who kept the room at a five star level

gym is pretty poor...only 4 exercise bikes!

clean rooms, friendly staff, full breakfast, heated pool

i liked everything about this hotel, but i would have enjoyed a heated pool in winter.

small but functional gym

very good breakfast. was pleasantly surprised! i also thought the price was very reasonable

i didn't use the pool, but it was very pretty

gym had no towels or cleaning supplies to sanitize the equipment before and after use

the gym it's really nice. the room is spacious, the bed is good.

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you can

like the free laundry, homey feel, that you can park for free and get around miami without paying miami prices

your own kitchen and super clean room

staff, breakfast, laundry facility on the same floor, housekeeping

the pool was cool and nice

the coffee at the morning breakfast is very weak.

very friendly staff. very nice clean pool and workout area

location. layout. service. late check out

good breakfast

good pool, good breakfast, rooms are clean, no moist or bugs or any other smells - superb, staff is

breakfast was nice and the kids loved the make your own waffles with wiped cream and sprinkles

breakfast was delicious

gym facility was very clean they had the latest equipment everything was perfect

pool was big and very nice including jacuzzi, nice bathroom outside of building

pool closes at 10 pm

room service can be better. although we can understand it was a busy day.

i wish the bar and pool was open until 1230am

same goes for room service

breakfast

kitchen excellent and breakfast in lobby perfect

customer service was great and accommodated late check out

pool not cleaned in morning and lots of bugs, lots of trash in retention pond behind pool at hotel,

pool was not open. bar was not open.

the rooms where clean, swimming pool was great to take a swim

i did not eat breakfast

it was clean and they had free breakfast

better option for breakfast

free parking fresh water at reception paid laundry room on site

pool was nice. room was fine, as expected.

the staff was great, the pool and bar was a really fun time

nice swimming pool and great scenery

pool area is beautiful and cut very clean , very decorative

room service at this location

location, service & gym

staff was amazing! room was comfy. hotel bar was great. great location.

was music until 11 pm at the pool and started very early also

the pool wasn’t open and the food was good but not all to great for my liking.

the pool wasn’t finished

the pool was gorgeous

clean. good towels. great staff. nice housekeeping staff. nice pool area.

the pool area was fantastic - a large pool with both a deep and a shallow end, heated the perfect

pool was clean

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the house

i enjoyed these hotel amenities: marketplace, breakfast, fitness center, pool area, laundry room, sitting areas for socializing and privacy

property is very good but there s one lady that works at the bar during the night shift that is very arrogant and doesn t like latin

room was only cleaned for 2 days although i called daily for room service and i stayed on the property for 8 days

lobby, pool, gym were spotless

you can have breakfast here and bar food and drinks until 10 pm

it was so loud in the gym i thought it was above my head

has great gym and decent pool

the staff was very helpful, and the granted us a late check out request

love the cool bar area in the lobby

liked the gym area and the proximity to restaurants, supermarket, airport, mall and access to the

this is great especially when traveling with kids

and didn't allow me to get enough bags for my kids

only sugary, kids cereal

breakfast has a wide choice from hot to cold and also a pancake and waffle station that our kids loved as it was a make your own

kids had the pool to themselves. good a/c in the rooms.

wanted to do laundry but the desk could only give me $1.00 in change get a change machine.

there is excellent free parking

the pool area was very nice

having the hotel in the mall's parking lot made it easy to get to and felt safe

informed dinner was available till 11pm but when attempting to order at 9:50 was told that the kitchen was closed

most of the pool is in the shade all day.

the spacious rooms and decor. the bar was awesome and breakfast was great!

everything was as expected but my son and i looked forward to the nice pool the most.

gym facilities

nice breakfast selection. very thoughtful to give water and snacks at check-in.

got a really clean comfortable room was at the pool for one afternoon also very pleasant overall very

the pool was down for the updates besides that it was great

are some questionable people who hang around the hotel, people smoke at the pool, the elevator smelled heavily like smoke

pool area isn't checked everyday for cleanliness

need to check pool area daily

great breakfast, nice gym and very clean rooms. ample parking also.

room service was very poor

loved how spacious and clean the room was, the free and convenient parking, and the awesome bar and restaurant

the showers were nice and roomie, and the pool outside was an amazing temperature!

longer hours for room service

kids loved staying at this hotel

great staff and good breakfast

location and good breakfast

booked for an extra night and still didn't get a chance to enjoy the pool that sucked me and the kids could of went to another hotel but i gave them the benefit of the doubt and they let us down

free breakfast was not good at all.

the facilities and the option of laundry room

laundry machine was appreciated much

the oppurtunities to access the fitness center and other facilities at any hour was truly wonderful

air con unit a little noisy, woke the kids. unable to regulate air con.

very clean and spacious room, all needed facilities available. plenty of choices for breakfast.

wifi is not free.

when calling for room service, it took a pretty good bit for them to get there

room service food was excellent

they need to fixes the wifi ,coffee maker and at least let a person eat a hot breakfast even if they did not book the room

they have a swimming pool, slot machines, and live music for entertainment

not customer oriented; not good with young kids

hotel is great and located by the campus but parking is $40/ day and breakfast is expensive as was the room rate

the terrace and pool are particularly gorgeous (and the pool attendant super friendly and helpful)

instead, i was offered access to the restaurant, pool, and gym

in front desk we went and show our reservation and they have to another person my room my kids and i at 1:00 am without room to stay i was a horrible

our room had a kitchen and e living room

pool and gym with complimentary towels

i liked everything. room, service, breakfast

good breakfast, tho it was repetitive, helpful staff. shuttle service saved us an uber bill.

and had a pleasant stay but this time around there was noisy construction in the lobby and the pool was closed the entire 4 days/3 nights of my stay

there was no tub on the room. and that the shuttle didnt run all week or to the airport.

wifi

also waived the pet fee

facilities are good, there is a gym and a small pool area which you are able to use

wifi was very fast, and this hotel was great value. bed was comfortable.

breakfast can be handled better how can you compel guest to eat at same

comfort, value, pool

breakfast wasn’t very nice options

pool not great. location not great. kinda in an industrial area.

too bad breakfast was not included

room with full kitchen facilities, good laundry facilities, close to shopping and food

large room with full kitchen. good breakfast with hot and cold items. close to airport.

the pool area, loved it, kidd really enjoyed it

the place, very big and comfy, near many stores and the airport, great service, great and fair breakfast, we really liked and we would choose them again of course

i did not have any issues, i felt secure, and i loved that i had laundry facilities.

the golf course was beautiful

gym closes at 8 pm on sunday

at night we had some great wings and wine at the bar before turndown

the gym was state of the art and the cafe on premise had everything i'd need

great gym (technogym equipment)

i was on had too many unattended kids and ppl smoking weed in their rooms not on the balconies so the smell was strong

the indoor basketball hoop, in the gym. the welcome cookies!

restaurant was closed. no shuttle to the airport before 6am

early check in and late check out were facilitated

airport shuttle, rooms are clean, friendly staff at front deck.

no room service for small things like coffee , juices etc

i’m so sad and disappointed i had to deal with this and my surgery with my kids

parking, for hotel guess we should have better parking than the people coming to the bar.

the robot room service!

best part about my stay at aloft was the service i received from the bar tender

breakfast , excelent swimming pool, nice staff

convenient location, good hotel gym, free wifi and parking, clean

thought the breakfast could’ve included scrambled eggs, it was ok

might want to vary the breakfast choices from time to time

breakfast was good. kitchenette facilities. hot shower.

able to do early check in

additionally, i was allowed an early check in once the room was available

ice inside laundry, old equipment

noise all the time, mildew air, laundry out of order, cold water showers, one very flat pillow per person, wi-fi very weak

laundry didn't work

having a kitchen in room was perfect

breakfast first day i only found coffee and hot water for oatmeal anything else second day i went

the free breakfast was great and the staff were also excellent

they used to serve fruits at breakfast and now they don´t

the location,staff,very accommodating. i love that it has a kitchen .

the breakfast oatmeal was too runny, eggs too salty and breakfast diced potato’s inedible.

strategic location, room, lobby and gym on outstanding conditions. excellent service.....

airport shuttle took 45 min

gym

gym need more equipments breakfast need more variety, no drinking water mattress is extra soft

pool

variety is needed and kids menu such as pancakes or waffles should be

convenient location. good parking. good laundry.

pool was closed

the pool was open and nice and clean

the couch-bed was comfy for my kids to share, and while we reserved a king, there were none available, so hubbs and i each slept

area the hotel was in and the bathroom is extra small thanks the pool and weight room was closed

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had change for the machine

my flight came in late and i was able to get a late check out

breakfasts are provided and lunches and dinner what are via the bar or by delivery

breakfast and good location

we were super happy with our room and the full kitchen it had

breakfast is just ok.

also the fact that there is a laundry and i don't have to take home dirty clothes

many facilities included in the room rate: complimentary shuttle and breakfast, the little gym, pool, fridge and microwave in the room, and even a smart tv

access to the hotel, cleanliness, and comfort of the room, which features a fully equipped mini-kitchen

pleasantly surprised the two bedroom had a full kitchen.

i really liked the kitchen and 2 separate bedrooms.

free use of laundry was the best because we went to the pool and beach every day and it was helpful

i was a water bug in my kitchen the first night.

great gym and

the room was realy nice, pool was phenomenal, all around great experience.

breakfast was amazing

all the staff were very attentive and friendly, reception, cleaning staff, restaurant and bar waiters

room service was prompt, food was good

location. and the fact that they have kitchens.

the to go breakfast

large parking lot, large room

parking spots and location felt safe

on site laundry room. kitchen with full size fridge. just everything was great.

room was spacious and the bed very comfortable, the room and the common areas were clean, the gym area nicely equipped for a small size gym, i really enjoyed my stay

the pool and gym is close

excelent, big space, good breakfast and very comfortable ud83eudd29

location, gym, value for money price point, excellent staff (ramon the shuttle driver was great and the young

the room, the gym, the pool, breakfast provided, the location was great

i really appreciated the shuttle service to any place within a 5 mile radius and not just to and from the airport

pool was free all day, never crowded

clean, mini kitchen and modern.

rooms very clean. pool area really relaxing ..faces park.

could have better equipment at the gym.

rooms were big, two ambients, kitchen, living , bedroom and a big bathroom, nice pool, and delicious

it offered a small kitchen & living room, which was separate from the bedroom & bathroom

had laundry machine but no change for coins

kitchen need more tool like one more pot and pan

room size, pool, and cleanliness

toiletbowl leaks tv partly working no laundry facility only for the hotel itself

breakfast very basic

bagel breakfast was great

few selections for continental breakfast. didn’t visit the breakfast bar but once.

no eggs or bacon with breakfast

that it was beautiful, big hotel the pool was clean.

the staff were amazing, breakfast great. kids loved the pool.

okay breakfast. good location

the pool was a little foggy...no one to clean it up

we try to change 1usd for laundry service employee on reception didn't try to help

the room was clean and well equipped, the pool was clean and there were plenty of places to sit in the sun

perfect place for family with kids

gym, it’s too small, doesn’t have equipment or machines for workout, just weights and aerobics

free breakfast was good, everything you need to get

the staff. friendly, courteous and helpful.. high point of the stay. i also liked the gym.

the room had everything, kitchen and all!

very sad breakfast ud83dude1e

laundry facilities were clean, nice fitness center

property was very good , but they dont have breakfast , so you only get coffye and oat in the

laundry service is way too expensive compared to other hotels

breakfast, smiling staff, cleaning, easy access, big rooms, kitchen stuff, wifi..

we really appreciated the early check in and late check out as we were coming off a cruise and didn t have anywhere to go

there are a lot of facilities like the gym, pool and complementary laundry use

pool side was a disappointment

also the breakfast was very good

choose wisely :) with two teenage kids it was a comfortable getaway stay, 2 sofa beds are fine, but kids were used to their own queen

not be any body at the front desks till about 2 and when we called they told us they may charge a early check in fee other than that it was okay for 2 1/2

good job,they allow early check in

kitchen and it’s equipment

very quiet. cloth room and love the kitchen

large room with full kitchen and very close to everything

it was very clean and i enjoyed breakfast along with the bar and pool!

the gym did not hve much stuff

also i had a kid under 11 i think kids should not pay for breakfast

not to far from dolphin mall but the biggest plus is it's near to city place mall and a superb bar restaurant (miller's ale house)

i do not like only ,pay the breakfast

a system should be put in place to monitor the use of the laundry appliances to avoid persons hogging the appliances

for night before cruise it was perfect for us miller's in car pack walmart 5 min drive there is a pool but we didn't have time to use

the kitchen in the room had the main essentials so we don’t have to buy anything other than good

inner, kids, games, etc

the kitchen staff doesn't add more what was ended

location with easy access for shopping and the venetian pool which is a real jewel for coral gables

staff, nice amenities like pool/gym

staff, nice amenities like pool/gym

clean, modern, nice gym and restaurant, beautiful pool on rooftop

early morning gym'ers dropping weights on the floor will wake anybody!!! no bueno!

the staff was extremely friendly and very accommodating, from the shuttle people to cleaning crew and front desk

super friendly front staff, large and comfortable room, decent gym and reliable airport shuttle.

only getting 2 free breakfasts when i book the room for two adults and 2 kids

great location, awesome view, great pool, good food menu, and breakfast buffet.

my stay was ok they definitely need to deep clean the carpet i was there for a day with my kids and all our feet were extremely dirty just from our room

i was travelling with my husband who is legally blind and then three kids under 6

even the everything shuttle drive was amazing

all went well ! airport shuttle service was great too!

lots of things. the free parking, breakfast, staff, location.

i love the fact they offer a shuttle from the airport and to the port of miami

gym is small but functional

the hotel also does not charge extra for a pet to stay with you which is huge since most places charge a $60+ pet fee for my small, senior

in the room free breakfast bar plenty of towels for me

found the bar a little expensive -

everything. especially the pool.

booked was a 2 queen size bed and we got a room with 1 bed only imagine that with your wife and 2 kids including a toddler

the gym was closed.

room was very clean and comfortable. the breakfast was also great.

free airport shuttle

not a family oriented hotel and there were insects in the pool which scared the hell out of my kids and they never went again to the pool during our entire stay period

kids did a tie dye event, we used the shuttle for dinner and groceries, the pool was amazing, the

the villa was nicely decorated, wonderful bathrooms, very equipped kitchen

is great if you are playing golf at doral

the swimming pool was nice and clean and never too busy

the pool area and the gym were not crowded in the mornings

kids enjoyed the pool

kids had fun in the pool.

location was perfect, staff all helpful, breakfast actually good & all areas clean

the cleanliness, landscaping, good breakfast very personable.

there is no water in fitness

is excellent, they have laundry machines and weight scale for luggage

liked that they had a bar and food

nice pool

they allowed us a late check out

nice clean location, friendly staff, and fun pool for the kids

we had breakfast, which was delicious, and then was able to sleep for a few hours before heading out to

breakfast was perfect

shuttle did not arrive on time.

very nice complimentary breakfast buffet

staff was very nice. the bar tender was fun to chat with. rooms comfortable and quiet.

the water slide for the kids was great fun!

bar and restaurants anywhere in the country

shuttle not always avail and parking pretty far

oom service, doorman

pay extra for the breakfast it's worth it

love the outside pool area, also i fell in love the breakfast area it’s phenomenal

great shuttle driver also

my daughter was super impressed with the kitchen and all the amenities

card for things you didn’t pay for or authorize no one answers the phone the restaurant and bar was supposed to be open till 11pm at 10pm they where unable to serve

excellent location and view. staff is very nice. loved the breakfast area.

gym did not have sanitizer wipes or sanitizer for the equipment

the bar/bistro area is nicely decorated and the bar staff are friendly, which

the facilities are nice, work out room and pool, bar, etc

outlet card also didn’t work very well - it worked for the gym but didn’t work for the pool at all

thing i was disappointed at was the pool being closed but the gym open

one of the few properties in the area that serves room service until

the pool was amazing

between miami beach and the airport - brand new building with excellent beds, facilities like gym, spa and swimming pool and well trained

warm pool, delicious lunch!

bar was amazing at night

gym could have been more stacked. just had some dumbbells and a bench.

the only issue, the pool was closed but in general

the hotel was clean and offered grab and go breakfast for free

the complimentary shuttle to the airport was really good and the staff were all very helpful.

close to airport. great gym.

room very clean and comfy. pool was a bit away to walk to. staff was wonderful!!!

breakfast was excellent-great variety choose from

the breakfast was very good. the children enjoy swimming in the pool.

very large suite with kitchen

they had an gym area (we lodged for only 5 nights, so did't stay there long enough to use it, but on my next

shuttle only runs once an hour to and from airport

had a suite with a kitchenette which was brilliant but there was nothing else, i

i wish they had told me that they will not be serving breakfast due to covid19.

would be a party until very late on a weekday, because we were there for work, and there were kids and older people staying at the property

gym too small

the airport shuttle was shotty. we ended up just using ubers back and forth.

location, guest laundry facility , airport shuttle

how clean the place was and i like how y’all provided breakfast it was amazing…

and close to a nice plaza with shops and restaurants included a buffet breakfast and self serve laundry facilities which was

free, spacious parking, free laundry, good breakfast, great gym and pool area

great for family with kids. awesome play room and pool facility

pool and fitness center

favorite part of the hotel had to be how beautiful the rooms were, the nice pool, and just the decor in the hotel as a whole

location.fitness center and pool area not excellent

room service menus in room, no bellmen, forever to find a valet to park the car

enjoyed the pool and breakfast

also, the hotel shuttle was such a plus, and it made it easy to get a ride to and from the airport and hotel

very clean, great breakfast, wonderful room and amenities

the breakfast was very good.

got up the next morning and used the treadmill in the gym and then had breakfast in the kitchen area which was excellent served by a very friendly staff

my kids loved a the pool. the rooms were clean. laid back feel.

shuttle to and from airport, heated outdoor pool, clean, computer n printer, for any personal need

the shuttle from the airport should be more offen, we had to wait too long for it.

shuttle to and from airport, heated outdoor pool, clean, computer n printer, for any personal need

comfy bed, not too far from airport, nice staff, very clean, nice pool area

the restaurant zucca is wonderful, bar is amazing and the staff was great

really could upgrade the stay with a better gym set up. also coffee in rooms.

laundry service

possui um full bar no térreo com bom atendimento além do restaurante zucca que é muito bom

would have liked a gym and there was no breakfast

gym is pathetic and the machine don’t turn on (treadmill) 9

breakfast was good with plenty of choice, kids enjoyed dip in pool.

booked this place by a mistake, and i should have not even stayed, but it was late when i got there, this place is terrible, it’s dirty, i didn’t even take a shower because

and organized food options plenty right next to the airportfree shuttleawesome breakfast free

went with the family and kids didn't like the waffles. batter wasn't good at all.

is a little far on the shuttle, but it was worth it

first shuttle driver was rude

the only thing we didn’t like was the long wait for the shuttle

welcoming staff. very clean. airport shuttle ..

service shuttle to the airport was excellent as well

m and pool) excellent breakfast

free shuttle pick up from the airport

my kids said they like the breakfast. it was good.

it clearly stated that the rooms was for 2 adults 2 kids, we should not have had to pay this

it clearly stated that the rooms was for 2 adults 2 kids, we should not have had to pay this

reasonable pet fee

charged me 30 usd for early check in

good stay ,nice place, accommodated my request for an early check in.

true to the recommendations i read, got off a cruise and was allowed early check in, to rest my tired bones

there was an unexpected kitchen table with 4 chairs, which was a pleasant surprise, but the chairs were not terribly comfy,

no room service and no pool bar!

huge respect to tammy at the bar she was the best

the hotel also has a very good gym and offers a great breakfast, at the two sisters restaurant

menu had gluten free options on kids menu, but not main menu??

loved the heated pool

wi-fi, early check in, pretty clean

friendly staff, good facilities, clean, fair price, allowed early check in

the laundry machine

location was good and laundry on site

went to wash my laundry and the washing material are outside and homeless people were sleeping beside them makes it

everything was okay service breakfast ? clean rooms respectful and helpful

that the pool wasn t up and running

update the breakfast at least have some pancake or waffle and the food pretty much ran out quick other then

also, there were not enough toiletries and towels for a stay of 3 nights with 3 people given that room service is not done daily due to covid 19

only one washing machine worked in the laundry room

omgosh), the friendly smiling knowledgeable staff, close to mia but a world away/free shuttle, nice spacious

great poolside bartender. excellent maid staff and room service staff.

lovely views from room. pool bar drinks, food and music - and great barista - really made it.

staff were great. bed super cosy. gym excellent.

very busy hotel with a lot of kids running and screaming at the pool

the pool especially

clean, contemporary and superbly located, has gym and a quiet pool area

breakfast was not included as advertise.

they also had a pool and nice outdoor seating area

several kids were in it and having fun

breakfast (oatmeal, muffins and coffee) were not enough for the demand

the breakfast is no good

the kitchenette

space in all facilites bedroom, bath and kitchen

staff and location and facilities (kitchen).

wifi reception can be patchy depending on which unit you are staying in.

the balcony looking out over the golf course right next door just added to the peacefulness and

amazing rooms! huge king sized beds with a spacious sitting area and good wifi connection

eck-out time) and they said no, we used the do not disturb sign but at 11:30am room service was knocking the door really heavy to ask when were we going to leave, we could have

the outdoor pool bar was closed the entire stay and the hot tub was closed for a day. the

instead, a mini bar with 300$ worth of alcohol, hotel merch and other useless stuff

the pool is relaxed with incredible views

bar area needs to be bigger :) wonderful view limited space unless you go outside but it was too

the room service is ok, decent, nothing special

price for a glass of wine

were brilliant, pool was good, location was great for us

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and that's just about all that s

bathroom and room wasn't clean. room service didn't clean room at times only bathroom barely.

free convenient parking

wifi was great, nice size rooms

we really enjoyed the room size and kitchen utilities the hotel offered.

my kids loved the pool and i loved the view

kitchen and bathroom were big, especially the bathtub

parts of the rooms could be cleaner, like cabinet doors in the kitchen

/ spa deck is nice, but is severaly lacking in amenities

lack of kitchen basics like salt and pepper or any such items. knives are very dull.

the pool attendant leon was amazing. friendly and helpful.

price and location. the pool and hot tub are great!

the pool guy leon who was more like a hotel host, his knowledge of the area is amazing

& the pool closes early

more healthy food and beverages for kids would be great

have room service and breakfast should be more described as continental

wifi was really spotty

great facilities and staff especially the gym - it was hardly used

the gym was state of the art

kitchen with large fridge, vitro, oven, dish washer and microwave

great location. free parking was essential and easy. good gym and pool.

everything. great location, suite was roomy and comfortable. kitchen very nice to have

spacious kitchen area that included a full stove with oven, could have used a few more items but worked out

free parking gym facilities

also enjoyed the food and drinks from the bar downstairs, and the hotel is nearby to restaurants, bars and coffee

the pool area was also clean and so fun

we also enjoyed using the gym, sauna and steam room

to make the pool time longer.

did not have any notice that the restaurant and bar were going to be closed the entirety of our stay