hotel was extremely clean, the pool area was the best

you would expect from a courtyard - large rooms, comfy bed, decent pool area and gym, perfectly functional business hotel in every respect

for a quiet room but when we got to the room we were right in front of the elevator and near the gym and pool and could also hear the noisy neighbor in the next room

communal areas in this hotel are good - the gym is modern with a few cardio machines and a weight-lifting area

thing i was disappointed at was the pool being closed but the gym open

i booked because the reviews but they were more than likely from a bunch of kids because that’s what the hotel was filled with

impossible to hang wet towels, gym clothes and toiletries at the same time

liked that the property had a gym and a pool

gym was tiny

great pool - if you don’t mind feeling like you’re at a kids waterpark

also, we ordered room service which took a long time to arrive and when it did, the food was slightly burnt

service. poor front desk and room service

clean, nice lobby, good gym

great for family with kids. awesome play room and pool facility

room service food was very good

really could upgrade the stay with a better gym set up. also coffee in rooms.

everything was great we didn’t have chance to visit the gym

the gym!

the worst thing about our stay there was the gym

laundry service

good stay ,nice place, accommodated my request for an early check in.

reasonable pet fee

charged me 30 usd for early check in

the room had a kitchen and small dining area which was great

it was close to good restaurants, the room has a small kitchen

nothing. i thoroughly enjoyed my stay. maybe room service could be a little less expensive.

the pool and gym was great

menu had gluten free options on kids menu, but not main menu??

room service was expensive - the added delivery charge and service charge on the bill

also, the gym has a goofy, pretty much unusable cybex machine

the rooftop pool was excellent

we ordered lunch from the lovely bar staff, and i had possibly the best caesar salad i've ever had

more vegan options for breakfast. the pool bar closes way too early. the valet was horrible.

bar was amazing at night

my kids also loved their meals

the breakfast is no good

very happy with my room. very happy with the 24 hrs access to laundry room

think that the kitchen should be equipped with basic items such as cups, plates and cutlery

space in all facilites bedroom, bath and kitchen

no breakfast bars as mentioned

the pool was awesome and romantic at night with the lovely lights and beautiful flowers

i loved the elevator and the view of the pool. the balcony was nice at night

parking was convenient and wifi was good

were brilliant, pool was good, location was great for us

parking lot not big enough

loved the free parking and breakfast as well

pastries at cellar bar excellent

light but delicious breakfast offerings are served in the beautiful old bar beside fontana

a bit of the pool is surprisingly deep, so keep an eye on the young ones

the golf course was beautiful

we hit the hotel gym the next morning, which was

early check in was comfortable. bathroom clean and spacious.

pool bar not open

when we used these vouchers at the bar we had a quite a debate with the bar tender

clean, modern, nice gym and restaurant, beautiful pool on rooftop

choose wisely :) with two teenage kids it was a comfortable getaway stay, 2 sofa beds are fine, but kids were used to their own queen

comfortable, convenient, and clean. great gym, greater location, great in-room appliances.

gymn should have to open 24 hours

room was ready for early check in

front desk staff amazingly kind and helpful. great gym

of staff gave us early check in at no cost

kids loved the waffle machine

amazing location and very clean and kids friendly property. loved it

amazing location and very clean and kids friendly property. loved it

i like the guest laundry

the laundrymat was a big plus

able to do early check in

additionally, i was allowed an early check in once the room was available

ice inside laundry, old equipment

noise all the time, mildew air, laundry out of order, cold water showers, one very flat pillow per person, wi-fi very weak

laundry didn't work

didn't like that i was with my daughter and they didn't have a kids menu

wifi was slow and the phone did not work

room service certainly could be better

to clean my room and decided to charge me a pet fee after being there for a week in and out and never mentioning it

we were staying only 1 night), but then we discovered that this only included

to airport, courtesy bus, nice pool, friendly staff

staff very friendly. gym is great.

food choice at bar and grill excellent. breakfast choices webter fresh and good

beginning answering all the questions we had, for breakfast there was a huge variety of food, the pool was in remodeling condition, so they offered us to use the regency hotel pool, it was next to

gym and decent pool

the pool is relaxed with incredible views

there's a $5 fee each time you order room service

we also had snacks at the bar on the ground floor which were delicious

from the pool you have a beautiful view over the coconut grove bayside

ordered dinner from room service and the chicken is even under done

was very comfortable, staff were helpful and the pool and garden area were delightful

of wifi could be improved

the free shuttle to the airport and it was a really nice hotel with pool

the pool and bar area. not a lot of people or kids.

bar kitchen closed too early

pool area is beatiful with good attention of staff

poor breakfast

worn, the pool is in need of major repairs and power washing

great staff, pool, food. great location.

free breakfast was limited to $80. uber and lyft had hard time finding.

the shuttle wasn't working but the hotel paid for a taxi to transport us.

have to phone to get shuttle pickup

friendly staff and airport shuttle

around the airport have gotten very expensive and this was reasonable and they had a free airport shuttle

near the airport and with free shuttle services. no need to pay uber.

should have given some instructions on how to use the washer dryer in the laundry room and ac in the hotel room

everything we need, great breakfast for the price, extremely comfortable beds, fitnesses center, pool

having the shuttle bus from and to airport was amazing

the breakfast was not tasty and the atmosphere was hot and didn't keep food available

breakfast selection was excellent as was the service.

pool

hotel in an amazing location of coconut easy check in facility and parking available on site, the pool was great and had great views

lack of kitchen basics like salt and pepper or any such items. knives are very dull.

kitchen was so pretty and nice and the fridge was

& the pool closes early

a little outdated with the 90s kitchen and tub needed to be cleaned better.

kitchen and bathroom were big, especially the bathtub

my kids loved the pool and i loved the view

the pool was beautiful with friendly staff helping with towels amnd engaging with kids

the pool and spa area was so pretty i loved it

the room was cozy and it had a nice little kitchen, coffee machine and balcony

we were with 4 adults and 2 kids and it felt like we all had our own wing

pool, gym and other facilities were also great

great location. free parking was essential and easy. good gym and pool.

lovely room, with nice kitchen and full refrigerator

location was good, the room was clean. i didn’t try gym or pool, but it looks nice.

travelled with my children and we have choosen the property because it has good size of pool, gym and a bar

hotel bar had the weirdest hours and was never open

pool faces east and has a large building south of it so sunlight on the pool is limited to morning

no regular housekeeping , gym is dirty (floor) bathroom is very slow

the bar was excellent

blocking curtains, pool had beautiful plants around it with tables and chairs for non swimmers, gym was clean

the size of the rooms, the kitchen. the staff.

staff are awesome - view of the bay extraodinary - 2 bedroom suite with kitchen and restauants within a block made this a great option

there were a few chipped/cracked tiles in the kitchen, which i told my kids to be careful of

new..had great kitchenet, although for one night i did not need to use it.

airport shuttle. proximity to airport. excellent reception staff.

pool was great. staff was great. breakfast was great and in room amenities were great

we also booked this specific hotel for the laundry room and only one machine was working and many people trying to use it

even early check in without informing them in advance was an issue

breakfast was amazing, shuttle bus for free to the miami airport

breakfast was very good. variety of items. airport shuttle ran every 15 mins free of charge.

had a 2 bedroom suite was great for the kids

5 dollars for a bottle of water didn't meet my expertation when i clear ask room service was it free she said yes i could of bought a case of water for that

the ladies in the kitchen were also sweet and nice

room, swimming pool, jaccuzzi, lobby bar

room service was ok, not great

no free wifi

the bar had a weird off smell.

bed was comfy. convenient shuttle to the curise terminal. close to airport ,

nice room with a view of the pool

loud air conditioner (???) noises kept waking up kids all night.

could accommodate my family (2 kids) and wife comfortable

the bar tender and the pool area!!

we love the location. staff were friendly. hotel was excellent. pool area was beautiful.

location, gym

it’s a restaurant and bar inside the hotel with amazing food and cocktails

great mix of facilities including pool and gym

the airport shuttle runs every 15 minutes and a board in the lobby has the departures to let you know if they

the kids all drink

pool size

of kids with families going on cruises, making breakfast a little chaotic and messy, but the two

location close to the airport and fantastic shuttle service provided

it was clean and walking distance to shopping plaza, breakfast was good and so was the staff.

improvement you could make is in the pool area, seating and lounge chairs with better cushions

excellent! shuttle service was fast. breakfast was yummy!

they have a kitchen for if you want to cook

breakfast was excellent-great variety choose from

great kitchen and vanity room

the hotel did not offer anytime of shuttle even within a close range

was missing from one of the cabinets in kitchen

place puts chemicals in the pool in the middle of the day

bar and restaurant were awesome

breakfast and we were allowed to have it the morning we arrived as the next morning we would leave

pool looks nice

great breakfast selection and nice gym to work out

very nice complimentary breakfast buffet

great breakfast, clean, friendly staff.

the room was clean and comfortable and i loved the outdoor area near the pool

the gym doesn’t open till 7 am

dinning,staff,cleanliness,ambiance,proximity to airport and shuttle service.

i accidentally missed one of the shuttles and they made sure i didn't miss the second one

swimming pool and gym

only getting 2 free breakfasts when i book the room for two adults and 2 kids

breakfast was not free

not customer oriented; not good with young kids

in front desk we went and show our reservation and they have to another person my room my kids and i at 1:00 am without room to stay i was a horrible

enjoyed rooftop bar and pool

to top it off, i️ mentioned i️ was bringing kids who were 1

the rooms and gym are great

included hotel shuttle, close to airport. onsite restaurant . hotel pool was open late

people understand how you feel after 10+ hrs flight from europe with kids, and they will take care of you

location, excellent golf course view from windows, very near to airport, hotel shuttle service every 20 min

lady at the front desk was very obliging and ensured an early check in

people understand how you feel after 10+ hrs flight from europe with kids, and they will take care of you

everything was okay i ll say more breakfast options

they offer breakfast and because of covid, they re not serving it.

didn t like the fact that there s a kitchen without pots, utensils, plates, cups etc

parking spots and location felt safe

condition of the room subpar, worse wifi ever

shuttle ending @ 9 pm before all flights land.

very clean beautiful view beautiful lobby and bar and live iguanas i'm.booking again real. soon

also laundry machines were not working

friendly staff and very helpful and pool was open till 10pm free shuttle to local shops.

there was limited shade at the pool during the peak sun.

poor or no wifi! staff could be more friendly

timely, proximity to gate & easy access were so important and it met all the bar for me

i really wanted to use these facilities for my kids so they can get a bit tired before our long flight to asia

the room next door had kids making a lot of noise until past mid night

not even room service

gym need more equipments breakfast need more variety, no drinking water mattress is extra soft

them out boning confirmation, we had to accommodate our family in what we had and some of the kids didn’t fit in the sofa

very safe for families with kids

staff was super. front desk and shuttle driver went above and beyond to be hospitable.

she picked me up in the shuttle

also, a toaster was listed as a kitchen amenity, but was non existent

of food location close to metrotrain, trirail, greyhound and flixbus around 7 mins walk evelio shuttle driver was so nice all staff was nice and helpful i would stay here again safe

the free breakfast, laundry, and happy hour, to mention a few

nice pool great breakfast!

kids playing knocking at the door

location was great, close to the airport, i was able to check-in early(hrs), the laundry facility on site(you have to provide your own laundry detergent and softener), the

breakfast was great

the pool is crystal clear as well as the jacuzzi

breakfast was included, but breakfast started at 6:30 am and i had to get on the shuttlebus by 6:00 am

free shuttle to

i really enjoyed the breakfast. i also, liked the room accommodations. the gym area was okay.

nice gym and swimming pool

couch bed for the kids was really uncomfortable and we had to ask twice for sheets when they should have been there

location and airport shuttle service good laundry facilities breakfast was ok but variety did not change much over the three nights we were

full kitchen, large microwave, toster, plates, silverware, mugs,bowls,cups, can opener,wine bottle

it’s always fun to see the offering) this might sound simple, but they offer a yogurt bar with toppings that i look forward to every visit

the gym and basketball course was ok.

the pool

the pool area is neat and clean

the pool and how comfortable my puppy was in the room we loved our stay

it’s now 11pm my kids asleep, sweating

the staff were friendly, everything was clean. airport shuttle very helpful. i would stay again

cleanliness, modern, shuttle, bar

pool was very cold needs to be heated and it would have been perfect get away

service at the restaurant was bad the fact that they did not have a laundry room was also

bookin system for breakfast

very nice and comfortable hotel, clean, spacious rooms, great pool and gym and everything is very efficient

with early check in available and late checkouts, they are also available for a small fee

it is close to the airport. nice gym. they served food, which is so nice.

weren’t notified of additional facilities like gym outside areas etc

early check in available

plus the staff was really nice and there was on-site laundry and tile flooring in the room

had pool, near attractions that were a short uber ride away and comfortable beds

staff. pool. attention

the kids adore the pool and the game room.

laundry

lack of real dining area & bar while under construction.

the pool wasn't as clean as could be. needs more attention

first day we were there, the pool was out of order, that was a paper inside the room saying the gym was out of order

clean, good gym

the staff, max, bryan , the pool.

the hotel has a swimming pool and it is awesome against the florida hot weather

i asked the lady at the front desk if they had a laundry room, and she said no

desk staff quite rude when asked for change for laundry and made my wife sign for extra towels for the pool

towels for pool

cheap, near the airport with a pool

my kids were all on the floor playing pop it in the room, i did not bother to caution them cos the

it was clean. the kids liked the waffles.

plus, the facilities: they have a gym, breakfast option and shuttle to airport

a complaint from shuttle to check in/out, bed was comfy, facilities clean, and good breakfast

clean and comfortable room nice gym complimentry coffee/tea

the pool was not so

laundry handy (paywave) on our level & prob 1 hr 20mins to wash & dry

free breakfasts and free shuttle to airport

the pool was clean

comfortable bed, shuttle services, laundry facilities, great breakfast selection

there is also a gym

we used the pool it was a little chilly but that’s due to the time of the year

breakfast was good

room and bathroom water/ice refill station and gym were good we stayed in the one in port st lucie and liked it, so decided to book in miami too

the rooftop pool is pretty

the company they use is expensive , especially when kids are charged the same rate

shuttle service to cruise port12

were comfy food was very good and free haha pool area looked amazing only downside was being so close to airport but it was overall great this

liked the room and the gym although the gym could have had a little more variety in terms of equipment

like the location, breakfast and transportation to the cruise port for an additional cost but it was worth it

spaces and rooms, kind & helpful staff, gorgeous esthetics to the delicious food and fabulous pool/outdoor bar area you can't go wrong

the only thing that wasn't as good as expected was the wifi, it was pretty slow, however, everything else made up for this

we also took advantage of having a full kitchen with the exception of an oven

there was plenty of parking which is hard to get in miami

the parking garage is a little unkept.

there were no laundry detergent available.

the laundry room needed to be cleaned up and spruced up a bit

i always had fresh towels and the pool was well kept

the hotel and room is clean. lot of free parking lot. near the airport gym facility open h24.

everything was great. really enjoyed the upstairs bar and restaurant.

kids screaming at the pool until after 2 am people cooking on hot plates in the hall

the airport shuttle and the port shuttle and near mcdonalds

location. & shuttle

bath tub after bath till 30 mins after use, furniture dated and damaged, vault does not work , laundry area not functional - was referred to next door hotel to use theirs, 4

always give me a room out near pool which i like even though it’s not open at this time i still like the whiteness of this hotel

breakfast was good. kids loved it!

laundry room and gym wasn't clean at all. no restaurants near

they provide shuttle to hotel and to cruise port for free

property was clean, staff friendly, breakfast on time and shuttle on time

the bathroom was clean. the room was comfy i liked the idea of the laundry room

spring break for my kids

great location, pretty lobby, comfortable spaces, warm pool, very comfortable beds.

on our flight over and didn't arrive at the hotel until around 11pm and so never got to try their bar & restaurant the pilot house, but there were fridges with food and drinks in them available if

great location. very clean . 24 hr gym on site

my kids slept all night, it took me a while

friendly staff, clean rooms, directions to good food. shuttle to the ship.

free airport shuttle to and from the airport

close to airport, free shuttle bus ideal for short or long stay. would recommend

breakfast and shuttle to the airport included also on top of a mm amazing inexpensive rate

efficient and great access as the shuttle return to the airport in the middle of the post super bowl morning rush

room plus the complimentary shuttle to and from the airport was exactly what i needed and both were clean

the on site bar restaurant where fine, on site pool and patio area where great

they have a pool, and a tiny gym room

my mother is handy cap and they were able to provide a first floor room and early check in so that i could get her settled

the entire laundry facility was closed

it also offers and free breakfast and a pool

wifi was not working and that was a big reason why i had booked this hotel

the free shuttle from the airport

noise from airplanes taking off, noisy air con, small space in gym and breakfast room

has a pool & gym room

guest laundry available

booked this property multiple times between back to back cruises primarily because it has guest laundry

there is a parking on site and laundry room as well

laundry facilities were close, convenient, and clean

gym and the restaurant

pool on the roof was very nice and had amazing views of the bay

extra free dinner mon to thu and convenient laundry at the hotel

really enjoyed having the option of a gym, laundry room and pre-packed breakfast

only one pool. need more balconies

was a party going in with young kids in the hallway

love that it had a laundry room

liked the walking area behind the hotel around the golf

great location and lots of amenities,even h as a a gift shop and shuttle bus to airport

there was a restaurant, car rental place, arcade, and gym on the premises

laundry facilities were in good shape. some of the staff members were helpful and friendly.

the continental breakfast

everything they have laundry room and vendor machine

i didn't like the idea of having the same thing for breakfast.

i stayed in the studio with kitchen and you had to ask for utensils and plates.

really lovwd the free shuttle service to jackson

staff, courteous shuttle staff, and the ability to keep our car parked there while on our

it’s was a very comfortable room…loved the laundry option.

location and the price charged for parking. the pool was disappointing as well.

small lobby bar was perfect as

the hotel is adjacent to a golf club with a walking trail

springs golf course adjacent to rear of property

close to the airport and additionally was located next to a nice walking/running trail thru the golf course

kitchen

the room was clean. laundry service available. shuttle service

had early check in for around $30 feet so i got my room at like 8am after a long flight which was great

clean, comfortable and had basic breakfast options. convenient location right by the airport.

breakfast was exvellent. staff was friendly and the complimentary shuttle was awesome!

breakfast was very nice

very nice and helpful staff, early check in

cleanliness, close to airport, friendly staff, indoor pool, and good breakfast

airport shuttle, gym, spacious room, super friendly and pleasant staff

perfect location for miami springs golf course.

i like just about everything.the breakfast was really good.staff was pleasant and friendly

the pool being closed when we were there

not family friendly. not ideal with small kids

on roof top and bar open until midnight excellent security easy parking helpful staff excellent coffee at the

hotel convenient location with supermarket and gas station close by great breakfast and bar pool is also good with bar and dj on some evenings completely enjoyed my stay christian on the

front desk people were inexperienced kids with very

to brickile center restaurants and cafes and shopping center adjacent to the super hotel and laundry definitely

small gym but good enough for a good workout session

we arrived early and they allowed us to have an early check in

pool included to enjoy the summer, gym 24/7

the pool on the premises is heated, a big plus when the weather is cooler

the pool wasn't heated was the only knock we could have had but it was january and we still went for a

+), you have to bring your own water

lovely outdoor pool; awesome views from bar on top floor; hotel within close walking distance to the brickell station for free metromover

breakfast was amazing i got the eggs with toast and some coffe and it was to die for they also have

hotel is fabulous modern and boutique great breakfast too

wifi in room was excellent and allowed us to stream a live chat covid test in preparation of our

the rooftop bar was pretty boring, could use some livening up

the lifts are super quick and the pool was nice a quite and not too busy

big waiting time on elevators and not many food options on breakfast

the breakfast i wish had some organic healthier options better quality fruit

great hotel and location'staff was good'free breakfast on the 24th floor free laundry on the 6th

the pool and food at the bar were amazing

rooftop pool and location

mutual usage of the pool system works, rooftop bar is nice but they need to priorize the hotel guests for reservations & entrance

the pool bar was a huge plus — perfect for grabbing a cocktail or light bite while enjoying the miami sun

the pool and food at the bar were amazing

rooms sports area breakfast

pool on floor 6 is fantastic, bar and food available, very cool to swim in city centre surrounded by skyscrapers

beautiful view, pool area

think they should put more utensils in the kitchen because there were two folks and one spoon

breakfast can be better

hotel either way the place was clean and spacious and had great services available including laundry

great and obliging hotel staff, the airport shuttle was right on time, a restaurant is in the house

i loved the free laundry facilities and the resturant next door! and the staff are amazing!!!!

bed was great free laundry and comfortable gym

close to airport, large rooms, friendly staff, good gym

fruit basket in the room, snacks in midday, a corner for kids

was closed for renovation which was massive dissapointment for kids (main reason why we chose the hotel) complimentary breakfast was awful (should't complaint as

come this hotel few times, but now something change, room service every 3 days and the breakfast horrible

we ordered room service and the staff at both the chinese restaurant and gastropub located within and next to

they don't have room service available but the restaurant right next door delivered my food right to my door in

no room service after 11 pm

the gym is great too

location was brilliant, rooms were amazing and pool area was beautiful

the hotel has a fantastic pool and gym facilities with yogo by the pool

breakfast was poor, but tasty