my room and breakfast

good breakfast

the breakfast team neededore help but food was great. waiting on some things

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

good breakfast

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

us breakfast was u til 930 but when we got there at 850 am 90 percent of the food was already put away

enjoyed our breakfast

the facilities and gym were clean

large clean room. excellent breakfast.

the staff was amazing!! great suite with living and kitchen area

pool and basketball court great for the kids

pool was to cold

breakfast and coffee were decent room was clean staff friendly and accomodating

better directions to find the breakfast area.

so much chlorine in the pool. to the point my eyes burnt from just sitting pool side.

loved the two room suite and the breakfast buffet

love the amenities-happy hour, breakfast, pool and hot tub

the good, and the pool

the breakfast buffet was excellent.

everything including the pool and laundry room.

spacious room, laundry area, and good location

the kitchen sink was leaking and the place smelled like weed soon as you walked in

lot stairways smelled like urine i bleached down the bathroom and cleaned the refrigerator and kitchen oh well

kitchen and close to restaurants

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

wasn t told ahead of time the pool was closed

pool was closed. no notice of such online or told at check in

breakfast. pool. staff

not enough parking spaces. i could hear traffic noise in my room.

the pool was not properly clean.

everything was perfect the room the breakfast was okay the hotel was just nice and beautiful and over exceeded my expectations

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

i called for an early check in and even though they were completely booked the night b4 someone called me when a

pool was off

enough food for breakfast.

the room was very spacious for the price. and the breakfast was decent.

the property was clean and had breakfast and room was spacious and had living room separately

everyone was friendly, and the hot breakfast was a plus.....

traveling with two teenage boys, room was spacious and they loved the breakfast

some of the gym equipment was malfunctioning

breakfast was great

ok breakfast

breakfast was good, room and hallways wwere clean

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

great location to pnc, including a free shuttle offered through the hotel.

also the free shuttle service to nearby shopping mall was a bonus we took advantage of for my mom

exceptionally quiet even with dogs barking. liked the late check out.

it was too short. wish we had time for the gym and pool.

website says there is a free shuttle service to local areas but when we asked the lady at the front desk she said no that s

had alot of drawers in the kitchen

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

the kitchen area was amazing

swimming pool been closed ud83dude29ud83dude29ud83dude29!!

our room was directly across hall from laundry!!!

the breakfast was great, ( real food )

i was hoping for a hot breakfast buffet.

no pool indoor

no pool

only thing i didn't like that was i forgot to pack a bathing suit to go for a swim in the pool.

breakfast was awesome

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

friendly staff and great atmosphere the breakfast was great keep up the good work

great building construction for quietness which with littler kids is key - for them and from them

charge for supplies and food near laundry area

the kitchen being stocked was great too

and we needed a small kitchen space with living space

free laundry, friendly staff

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

exterior pool on the main level looked pretty inviting

pool area, fitness center, and the restaurant were nice amenities to have access too

a bit pricey and pool needs cleaning on first day.

loved the bar on the property

i will be glad when we re able to enjoy the bar and restaurant, still close due to the covid

great location kids enjoyed boardwalk paddle board food was great

the bed was so comfortable. slept like a baby even my kids said it about the bed.

early check in and female office staff had me sit, when i saw someone else check n w male staff i

breakfast choices not everyone eats pork

friendly staff and great breakfast.

the pool

clean, pool ok, friendly staff, decent breakfast & reasonable price.

i like the breakfast.

check in to breakfast to checkout, everything seemed to run smooth and simple

hotel doesn't serve breakfast, snack items are overpriced

the balconies could be bigger & the breakfast selection was very minimal

only thing that i was a little upset about was they're not being any breakfast anymore

the kitchen looked like it would’ve been great had they had been open

i did then when we went to pool we saw maintenance man outside doing nothing

sufficient gym

breakfast area was neat and provided several options

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

the pool wasn’t open yet. but that’s ok it was clean

breakfast was very good

pool needed to be cleaned

guest laundry is available, but one of the machines was out of order

we were lucky to get an early check in because we had been travelling all day

the gym was not as expected

breakfast could have been better more options

also the gym

guests may also consider included contienental breakfast and a little gym

fruit at continental breakfast.

early check in

my husband and i came here for a funeral and our four kids

the gym exercise equipment is cheap and out dated; needs to be

clean gym and pool and the hotel room itself was spotless

they have 2 computers a gym, pool, and jacuzzi to relax if you want to use

loved everything about it the staff how polite and courteous they were, breakfast and lunch is amazing

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

had to drive our wet clothes to a laundry mat to dry them

really good hotel. comfy beds and new facilities. gym well maintened and clean.

friendly staff, it was extremely cozy and the gym was very nice

they were short staffed and the bar wasn't open on a friday night.

pool wasn’t in service. we really picked it for the kitchen and pool

clean room, kitchen and bathroom, spacious, efficient room design utilizing an intelligent choice of furniture

we didn't use the breakfast

we chose this hotel due to it having a kitchenette and having positive experience with hilton properties

they let us do early check in so we didn’t have to check in late after the concert

pool was so small and was closed during june

breakfast, they had a lot of choose for breakfast which was nice

pool was nice, if a bit small

the eggs for breakfast were very salty.

we also had free breakfast every morning

location, clean, air conditioner. kitchenette.

the room was comfortable and clean and the kitchen portion of the room was clean

the laundry room to hot

i guess the breakfast could have been a little better, but for the price, i'm not complaining.

kitchenette, space, and control of temperature flow.

pool area is wonderful

the room was very clean! the pool was nice and there was lots of parking. beds were comfy too.

was able to have a 1 hour late check out

gym equipment was broken

loved the full hot breakfast

breakfast times

pleasant friendly staff. good breakfast. clean big comfy rooms

rooms, guest laundry on site indoor pool,spa, and exercise room

the grab and go breakfast like the hotel was not shabby at all

pool beds breakfast and linens we're wonderful

the room was very clean. i like that the room has a kitchen.

in the kitchen, on our walls and headboards

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

the kitchen sink was dirty

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

not so many options for breakfast, really missed sausage eggs or bacon kyi

no breakfast at this location

couldn’t take breakfast back to the room.

great breakfast and staff was amazing

the gym and pool where easily accessible

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

didn't eat breakfast i woke up too late

breakfast was better than i expected based on reviews and photos

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

laundry facilities and vending machines on site

the breakfast was excellent.

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

love the breakfast, so clean and friendly staff.

breakfast

was very nice and friendly and the breakfast was a plus as welli could drink all the coffee i liked anytime of the day as well very

breakfast

they could not have breakfast for the guest

no pet fee

no breakfast but the staff was friendly and went the extra mile for us

i traveled with kids so i know we were going to go thru many trash, when i asked for a big trash bag we were told

breakfast was garbage

it was clean everything worked fine a light breakfast was provided

breakfast was good and everything was right on hand

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

didn’t offer water at breakfast in the morning

the hotel does not have breakfast

no breakfast.. we liked nothing!

the pool

that the pool was closed

everything was great. the kids loved the pool.

breakfast was great, nice and hot on these chilly mornings, the beds are very comfortable as well

staff was wonderful, very clean rooms and delicious breakfast

didn't offer breakfast even though it's advertised for it

i don t know about the breakfast i didn t have any

they had coffee in morning but not have any breakfast

no breakfast

to much going on in the parking lot

construction on the lobby and breakfast area, but it was clean and comfy.

there was no continental breakfast, but this may be due to covid-19

no breakfast

the lack of breakfast options

i missed breakfast

the pool was cloudy.

breakfast was very good and well prepared and staff was friendly and helpful

very nice room and staff. pool, hbo, very good breakfast.

pool was closed for covid

breakfast ends too early. market way too expensive.

pool facilities looked adequate but pool was under repair

hotel, great staff, very clean, breakfast is great and roomy dining area

gym

stay , and enjoyed the pool area

breakfast could have been better with more variety even with covid measures in place.

pool was closed for renovations a nd no mention of it when booking

allowed an early check in due to us planning our time incorrectly

breakfast they didn't have any like egg and cheese sandwich or much for ppl who don't eat meat and

the breakfast

i liked that the facility was cleaned, even the pool!!

breakfast, bed, how nice the bathroom and soaps were, the staff where really kind, and it made a

the breakfast was good with a nice selection

breakfast was amazing, wifi included, nice clean pool

parking was a bit of an issue pool was very small

i didn't like the way they did breakfast. they didn't have really anything a child would eat

the lobby decor and wifi.

hotel was under complete renovation. noisy chaos. no parking.

clean and good facilities hot tub gym business center good breakfast

the bar... and room service

on the website it made mention of room service but not really any once we got there

value, breakfast room, pool, gym

our kids enjoyed the indoor pool

to attractions restaurants highway access comfortable bed breakfast pool work out

gym and location near restaurants

the pool and fitness facilities were very nice. the room had enough space for family of 5.

the commode did not flush and the pool was out.

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

i love the facility, the room and the pool

it was in a good spot and clean, nice fire pit and pool

pool was closed for the season which was not disclosed when booking.

the staff was friendly, the place was clean and comfortable, there's a swimming pool and a gym, and a hot breakfast is served in the morning

the breakfast could've been better. overall, the stay was great!!

a small gym and pool on ground floor

the gym was nice

the staff was very pleasant and the breakfast was good the bacon was my favorite

i didn't like that the pool was closed.

it suppose to be non smoking and i had my kids with me

there were a couple of men at the pool that were drinking and made me and a couple of girl cousins feel uncomfortable with their

was exactly how the pictures looked and the beds were very comfortable and it was breakfast every morning so that’s a plus would definitely stay

in the kitchen and the am gentleman made the stay incredibly awesome

rooms were clean & comfortable. great location. decent breakfast options.

at the front desk and a lady i had a quick check, no problems, the room was clean the continental breakfast was great with plenty of seating

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

good parking clean and friendly staff. great breakfast!

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

heat units were very loud when they turned on. gym didn't have towels or wipes.

comfortable place for families. spacious room for 5. excellent gym for a hotel.

some guest were smoking weed on the pool patio. not the hotels fault but that was stressful

location was great, kitchen had a lot of amenities that we loved.

breakfast was preboxed

went swimming and enjoyed the pool to ourselves

indoor pool was drained without any warning and was down the rest of the trip

no pool

things i did not like about the facility was the breakfast

friendly staff. breakfast included. laundry available. we'll situated.

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

room is very spacious and very clean

the gym

the weather was horrible so the fact that the have an indoor pool with hot tub was a plus for the kids

it had a separate living room with a large sofa bed that led to a kitchenette with a additional sink and mirror

was clean the staff was amazing the breakfast was awesome and no one bothered us it was just

breakfast ran out fast (not a ding) just make sure you get there early

breakfast was good the location was perfect for everything that was needed

pricing, pet fee very high

great staff and very good breakfast

really nice breakfast with a view of the car park

the kitchen was super nice and they provided amenities for you

we didn’t try the breakfast but i heard wonderful things

i was really shocked at how the kitchen area looked and it was beautiful.

efficient, clean, well located, well stocked kitchen

right across the st from spectrum center and they have a nice bar inside.

the gym, while mostly organized, could have used a wipe-down

the breakfast was good-bacon cooked just right

story short we haven’t been out in months and only had one night to use to steal away from the kids and everyday life

the staff was very friendly and helpful! it was clean and my kids loved the gym!

elieve her name was ariana or something similar) and the nice driver of the hotel shuttle

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real list of things to do or places to go nearby; simple things that other hotels have

staff excellent all question answered a shuttle took us to the fillmore great experience

cosy, nice bar and great staff, very responsive room service. restaurant food was good.

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

found out to late about your exercise gym on the roof top so i missed out on my exercise but i will be

, gym is not the same as the pictures

room service was great, food better than expected and staff was fantastic and very patient with a

did not like that the gym was not available for use

is definitely comfortable in terms of facilities and wifi reliability for a business stay

the room was incredibly clean, wonderful mini bar selection, bathroom was one i would like to take home with me

also, excellent gym in the hotel

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall atmosphere and ambiance of the hotel, central location, quality of staff

the quality of the decor, the luxurious rooms, the bathroom essentials, the well equiped modern gym, the cosy lounge where breakfast is served in a homely manner and if you're fortunate enough to

there in april and the sun doesn't hit the pool area until late evening so my hopes of relaxing in the sun by the pool was not applicable

we did not get a chance to eat breakfast but everything else was excellent

even in the bar while we were trying to watch a playoff game it kept going

room and staff were awesome! breakfast was perfect. daughter loved the fitness center.

we were placed in a king suite on the top floor that had a fully functioning kitchen

awesome kitchen and big spacious bathroom

great service and comfortable stay, room was very spacious. breakfast was good as well.

room had an awful smell we changed rooms and things were fine however the kitchen guy was rude and disrespectful during

the rooftop bar was closed after the concert which was disappointing

breakfast was good

excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff

staff was very helpful and friendly the property was very clean and very well maintained food and bar staff staff was very attentive and

nice staff and pool also liked the bar onsite

we enjoyed the scenery and the breakfast was delightful

restaurant, bar, pool, room, breakfast, check out time

that the pool and fitness wasn't opened and construction in the front of building

great mini bar selection great valet and bell boy service room service quality is good

that the pool and fitness wasn't opened and construction in the front of building

the pool was open however when my family entered the pool, 15 minutes later a staff member shouted at

the service, view from the pool area, fitness center and food

husband and i loved the view of the city from our room, the bar and restaurant inside was convenient

bar and lounge area was great to have a night cap

not mention abut the not operating room service or restaurant closure. and type of valet.

i extended my stay an additional day and the room service was clean and weren't disruptive which i could appreciate

service was great check in was quick amenities and location was key bar was a treat

customer service, clean rooms, nice relaxing bar area. great location to the spectrum center.

we ordered room service to get 2 sodas and when they thought they didnt have the drinks we wanted, they still

visit was actually amazing due to room service

everyone was nice and such an amazing bar and pool

the room was lovely, valet team great & room service was spot on

was very clean and comfy and the breakfast was awesome!

pool was closed. the mattress has a sink hole in it!

free breakfast was great with a variety of choices

everything was as it should be. very clean. breakfast was very good.

pool was closed no breakfast was served advertised as included

room service food

online room service menu was nonfunctional

gym here is incredible

was given late check out. saved the day!

the lobby and gym were very impressive

bar staff and the overnight hostess were great

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

great vibe, bar scene

the bar and restaurant serve amazing specialty cocktails and excellent food

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

i’m disappointed in the gym as there were no wipes to clean equipment, no water, no cups, no coffee, no towels so while the

the gym was one of the best we have seen at a hotel

had what i wanted - gym, walk in shower, white sheets and room was clean

cleanliness, amenities, design of room, gym

was not offered so did not have breakfast.

i loved the convenience to the belk theater, and the rooftop bar was lovely.

at the bar the separation between customers could be better, did not follow the 6 feet rule

great bar and dinner area at night

the brunch was great. roof top bar is awesome. location was great and spa was great.

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

the breakfast and mini bar is expectional

i loved my room and when i called room service that came right up. i enjoyed my stay.

they need room service. had to keep going to the lobby floor for things.

great hotel , location and breakfast.. amazing restaurant on top of hotel...

the toiletries, laundry bags, coffee making kit and trash bags were all changed every day

everything, the bar was my favorite

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

i loved everything about the property. location was great, room was clean, pool was amazing!!!!

the bar, the pool and the dinner area was closed due to the virus so even though i understand, it would have

also had to wait to be served in the bar because the bartender was chatting with another employee in the restaurant area

it a great hotel meet our expectations. also it was great have the access to the ymca gym.

didn’t advertise the fact that kids weren’t allowed to swim or go in the gym area except weekends

the staff working the restaurant and bar were always very delightful

room service was great when we got back from the concert

and comfortable room, nice bar and restaurant, welcoming staff, gym facilities at ymca excellent

the bar/kitchen are very well priced and the food is great

kitchen concept managers reception

pool was closed we were on second floor

ready to please, to the convenient location, the nicely appointed suites, the breakfast, the bar and most of all the overall friendly atmosphere

the pool was amazing the food breakfast was amazing

it was quite and the pool was not crowded.. it was very peaceful..

clean, right off the interstate,very kind staff and good morning breakfast

they cleaned the pool in the morning and woke me up

too was clean pool was clean breakfast was available but i didn't get up for it

the breakfast....it could have been better but worked.

room service. very expensive for cold omelette. paid $28 when the menu stayed $14.

wifi was terrible,staff said it's always spotty

had pools, rooftop bar, nice restaurant and gym. staff were great!

great area, loved the gym and inside pool

house keeping: left high and dry after a shower and room service did not replace the towels

the room had a spa tub in the bathroom

fi, parking, breakfast, etc

staff, courtesy car, wine hour, rooftop bar, breakfast ....all outstanding!

was disappointed there was no spa nor pool to chill at

there is no spa or pool which is not unusual for luxury hotels

easy to get into very good breakfast and the drinks at the bar were excellant

and the bar area is good and bar tender is nice

fitness facility was cramped and only one tv station worked on the machines

fitness center inadequate. tiny indoor pool.

the restaurant and bar were closed for the entire day! the pool was also closed

breakfast and very clean room with plenty of towels.

like everything everything was perfect and great the whirlpool the hotel with pool and jacuzzi thinking about staying here

the breakfast was more then danish and coffee, it was really good and delicious

great place, the hilton pool is also included at the hampton. the hilton pool is open 24/7

breakfast area was very clean and the food presentation was excellence

the gym is a full-size gym

great location woke up to late for breakfast lol

kids up and down the hall and being loud at all hours of the night

clean great complimentary breakfast top notch staff!!! polite and professional!!

indoor pool was ice cold, you could not adjust to it and our one friend ended up getting sick

breakfast was great each morning and the bar was life and bar tender was very entertaining

only issue was the crowd

our two bedroom suite was immaculate and had a well equipped kitchen

the staff were awesome and made sure the breakfast bar stayed stocked

like the bar and little restaurant and all staff i encountered were

the kids enjoyed the complimentary cookies too

sure do miss the hot breakfast out in the lounge

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

breakfast was ok

problem was the sofa bed was way to small for both kids

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

breakfast awesome

breakfast was wonderful and offered so many choices

not a good variety for breakfast but it wasn’t bad !

because of covid, i am sorry i didn't get to use the gym, pool or have normal offered breakfast.

the pool could be bigger

the pool was cold

morning breakfast space was over crowded one morning we had a group of 4 children unattended by parents

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

the hotel room, lobby, parking lot, and gym were spotless

breakfast was very good

the bathroom was huge.the lady serving breakfast was so nice

my kids loved that there was tea and hot chocolate available in the lobby during non-breakfast hours

they offer a nice size breakfast selection and gym

the kitchenette area was absolutely adorable and convenient

there was a little kitchenette and pull out couch

the pool was smaller then i thought it would be and the gym only has some very basic things.

the gym area was great and enjoyed my view while on the treadmill and pelton bike