no towels for the pool.

laundry room extremely poor, laundry and dryers didn’t work

more signage, ie coffee in lobby from 7 am-10 pm. irons in laundry room.

laundry facilities and staff

everything was being replaced, the pool needed lounge chairs

wonderful staff!.clean hotel.very comfortable beds.excellent breakfast.good pool.

breakfast was amazing, pool was nice and beds were comfortable.

nice hotel. friendly staff. great breakfast bar with many selections. well worth the price!

i think the towels for the pool area should be larger

the pool was wonderful and kept clean

grandma with 6 yr. old grandson. had a blast in pool. great view. visiting family

the pool was a little bit dirty

comfy bed & great breakfast options

excellent facilities clean, pricing, great breakfast options as well.

great bed loved the pool after driving all day

i love the breakfast. it was very good.

clean, everything we need, great breakfast. washer and dryer included in price

the breakfast option

the breakfast was delicious

everything from the staff to complimentary breakfast! everything works. cleanliness!

very clean, great breakfast, comfy beds. friendly staff

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming from somewhere in the laundry

clean, location and breakfast.

the breakfast was good. nice fitness room.

swimming pool was very small and didn't seem clean

nice pool and generous breakfast selection.

the bed are hard need a bigger pool.

the breakfast was delicious, organized, and abundant

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

loved the full kitchen. very clean and new

and affordable price, excellent kitchen facilities

i liked: having a mini kitchen, my request to be on the top floor was honored, being close to public grocery, the modern

there is a small kitchen place in the room, but all staff, that should be in is missing

the rooms have a small kitchen set up with a sink, full size refrigerator, two burner stove and microwave (byo

loved the room & the golf course

i was so happy to be there i had a beautiful walk around a few holes of the golf course around 6 pm and got to see all the beautiful wildlife i had been used to seeing when i

nice spa with good selection of services

great property and golf. friendly staff.

the pool towels were in limited supply

the breakfast was great (crispy bacon

great pool, gym small but decent, good breakfast, all nice and new. decent price!

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

the hot breakfast was excellent

everything was great, breakfast was fantastic, room was awesome, staff very friendly.

very clean, all conveniences needed. breakfast was excellent, very good choices.

small pool, but big enough

not to mention a nice pool area with grills to barbecue and work out facilities

breakfast was very good, but they should consider adding meat with the breakfast (bacon/sausage)

key card didn't work on the back door next to the pool at night

kitchen is big as beautiful as well

huge rooms with full kitchen

there are three and water park

we was able to cook breakfast in the morning in the kitchen

great gym

pool n lolocstion

i mean it had a pool

pool dirty

the pool was cool and clean.the sheets smelled like bleach.

beautiful pool.

beautiful room with a balcony and great view of the lake and the pool was very nice.

my husband and daughter loved the pool with great surroundings and warm water

pool was very nice and inviting

big room. kitchen area is good space. location of the room, fantastic balcony view !!

the rooms are massive the views are so gorgeous and the new addition up top with the skylight bar makes this stay a 10/10

how the room had a kitchen.

pool was great and family really enjoyed the private mini golf course

it has about everything aka tennis courts, pool, a theater.

pool was great

the kitchen was well stocked and had what we needed

breakfast is good, beds are comfortable staff is very friendly and helpful

pool water was really warm like bath water.

great staff decent breakfast

the pool was perfect

there were plenty of towels in the pool area

you have so many options with pools, mini golf splash park movies family recreational activities throughout the day

work on your breakfast menu.

the hotel is about a 30-minute drive from disneyland, and the hotel provides a free daily shuttle

breakfast everyday, things to do-miniature golf, movie theatre, pools, zipline, etc

can't beat the fact that there's a water

kids enjoyed themselves and that was the most part that was important to me

thing i would add would be some more jacuzzi on the outside since there is only one near the main pool

room service but i understand because of corona virus, i needed shuttle service there was none,

very good overall, good gym, pool, small but nice water park, spacious

we had a family with kids so it wasn't an issue for us as we were out most of the time as we're they but some might find

the front desk staff is not enthusiastic enough, and the gym sometimes runs out of water.

multiple amenities 24x7 laundry great housekeeping service

the pool is gorgeous, outdoor bar and grills

breakfast could get more variety

the gym, pool, and laundry room

the free breakfast was pancakes, toast, a couple of cereal choices, yogurt, coffee, etc

breakfast great

it even had an outdoor pool which looked very clean

didn't have the breakfast

the pool was clean nice also the breakfast they have a pancake maker i won’t one now for my house for the kiddos

pool was decent sized, breakfast buffet was typical

breakfast is not that good

the place was very clean it was quiet and comfortable. the pool was very clean two thumbs up.

clean & location was great. breakfast was good.

had a swimming pool, hot breakfast, rooms didn't smell, ac blew cold air, dish network and 24 hour coffee

there is a water refill station in the gym which i appreciated because i drink a lot of water

clean amazing rooms kitchen bathrooms location is great

the breakfast and laundry facilities were an added plus for me as i like to travel back with all my clothing already

hotel, love the fact it was a restroom near the bar area

was sold with the heated pools

breakfast had great choices, and the pool was perfect

it was conveniently located, the bar area was awesome, the breakfast was absolutely perfect, the room was clean and extremely

the bar side restaurant and bar was amazing

quiet at night on the 1st floor next to gym and pool area

evening you couldn't get your kids into the soccer or basketball courts as it looked like groups took it over in the evenings

i loved the pool and gym. also included a great breakfast, free parking and a quiet location.

cost of bar drinks and gift shop items

nice common areas, like the pool and gym

the room was comfortable and functional, with plenty of closet space and a small kitchen, making it ideal for longer stays

plenty of space in the room with kitchen amenities

great value and breakfast was very good. very helpful staff.

ran out of meat for breakfast

everything was great at the hotel. the breakfast was awesome.

rooms could have been cleaner and pool was really small

no hot breakfast

cleanliness and the breakfast.

loved the location, staff, breakfast.

there was a pretty good variety for the breakfast. i would stay here again.

carpet smells a bit moldy, walls were super thin, i could literally hear kids playing all night

location. housekeeping was very helpful as well as the staff . it was clean . the pool was nice

convenient location, good wifi, small kitchenette was good

friendly staff, good breakfast and clean room

outdated, saw a roach on first night, pool wasn't available, lights were very dim in room, breakfast option was horrible, very small tv

pool was cold

there was a pool although we did not make use of it

the pool area was amazing! we can enjoy it until 11pm. kids love there!

don’t tell you but they charge 5 dollars a person for the shuttle

on site laundry is a great amenity and the pool is nice

kids love the pool area, too

enjoyed the free breakfast, played ping pong, and though we didn't go in the pool or use the gym, the whole recreation area was beautiful

so close to disney with all the amenities needed in the hotel, great free shuttle service to the parks

the pool and gym were kept clean and gave you the

large very spacious rooms, huge closet and kitchenette, giant pool that my kids love, and amazing breakfast choices

signage for disney shuttle

pool was nice, loved the arcade for kids

the breakfast was second to none as well

the pool area and dinning area are excellent. felt very safe and clean. loved the decorations.

pool closed too early

the pool wasn't very cool. it was warm like bath water

breakfast was far better than expected

didn’t like that we had to give up our parking spaces to allow for boats

and ability to park your boat in front of your room, staff was

we were on the ground floor across from the pool. an excellent choice for us! appreciated that.

pool location very nice staff

pool not heated - too cold to use!

staff was very friendly and the pool was amazing. very affordable and great location.

pool was nice, very friendly staff

no pool. breakfast buffet needs to be monitored to replenish items before they run out.

defective window in room. card reader by pool malfunctioning. skimpy breakfast.

like everything about your hotel nothing really bad but putting the breakfast away to early

pool area

there were plenty choices for breakfast, and my family and i felt safe

otherwise everything else

a great family place with plenty to do for the kids and still relax for the adults

pools

the water park was amazing, my kids loved it and us parents enjoyed the bar there lol.

breakfast was blah, expensive if not included in the package and accommodations were a little

facility its self very dirty trash out side and in the parking lot just looked run down outside

breakfast was ok. pool was ok. no hair dryers in the room

close to where we wanted to be. the pool is awesome despite not using it. large room. quiet.

sketchy people in parking lot

pool was by our room but was surrounded by hedges so you couldn't see it or hear people who were

room, the receptionist, the space, the full kitchen, the full sized washer/dryer, and the master suite

the pool hall was used daily

just a nice quiet..well run resort.. clean...decent gym.. great pool set up.

everything was beautiful, comfortable and the staff was so polite and friendly. gym was great!!

facilities in the hotel were great and the staff really friendly and helpful and accommodated our early check in

when your out all day doing stuff you don’t get back until late to do your laundry

he even brought my wife and i pool noodles out at the pool

the laundry room need painting and only one washer worked.

the continential breakfast and the time the staff comes to do laundry pick up and room service.

laundry schedule is 8:00 am to 8:00 pm, not convenient for me since i was all day out of the hotel

breakfast was as good as could due to covid-19 precautions. good wide open space for breakfast.

the breakfast

breakfast was cold

queue at the microwave at breakfast.

breakfast buffet was excellent

is great except the price for one night especially when i checked in on a tuesday and the bar and grill are closed

the bathtubs need remodeling, the kitchen utensils were all falling apart, when being used the handle came apart from the part you

the pool

was up to date and i really loved that my villa had a pool but the kids was still able to use the community

stayed downstairs and let the kids stay in three bedrooms upstairs

the main pool and all of the facilities, including the lazy river miniature golf were amazing

the bar at the pool wasn’t very well staffed or stocked.

staff is absolutely wonderful , the pool is large and great for a workout and the sunsets are spectacular

love the pool bar, the grounds are impeccable and the staff is so sweet

the pool bar wasn't open as much as we would have liked.

booked online, there was no pet fee listed, called them after i booked only to find out they take advantage of dog owners by

the h2o water park was equally as wonderful

i loved the space, it had a full-size kitchen! one of the best sleep i've had in a long time.

location and the water park

i also booked a spa day and really enjoyed my services, and being able to order doordash delivery at night + the

the cottage was very clean. loved the pool

i wish the pool would have stayed open until 9pm opposed to 8pm.

use the kitchen because of the amount of flies and bugs trying to land on your food my wife and kids didn’t feel comfortable sleeping because the amount of bugs in the room i have some photos

kids loved it

i booked a 2 bedroom suite with a kitchen, living room and balcony

the breakfast was delicious.

breakfast

breakfast was nothing fancy, but kept us fully until we had lunch at bucky's

laundry took my $ and not refunded,i was denied my second booked night and told to leave the

room was very near the pool pump and it was noisy as it was malfunctioning

pool could be a little cleaner

breakfast was excellent the staff fantastic overall our stay was excellent we'll be back in a few

a hurricane and everyone really went above and beyond to accommodate our family and entertain the kids

lobby, rooms and everything else, the spa is one of the best spas i have been to, and will definitely visit again

great restaurant and bar

a very good pool and gym

wish we had a kitchen

we stayed in the suite on the 2nd floor, full kitchen and plenty of room

the rooms were comfortable and cozy, i liked that the rooms had its own kitchen

kitchen was large and well equipped for longer stays

inaccessible for many people; should have been on kitchen counter

pool was very nice

the pool was full of bugs and debris

the location was great, very good price, the rooms have nice size, the pool area is very nice.

the pool & the hotel itself , everything being close by

room was bigger than i expected. the pool was nice too.

nice heated pool that was open till 11

the pool was a little too warm for the summer.

rate we had for the room and first floor access made it easy for us to get in and out with young kids and a disabled family member

we were kept awake sometimes due to loud kids passing by & horsing around

stay here with my kids was awesome, the breakfast was very good, we were close to everything, rooms were very clean,

spa staff excellent

loved the seclusion and surrounding nature of four seasons, such a fantastic place and golf course is spectacular, especially loved the circle pool and view from the upstairs restaurant

breakfast & staff

believed it was a tru disney hotel but its not , its a partner so you still have to take a shuttle to the parks, but its ok

the golf course is top notch and one of the best i have played in orlando

free pedaling boats and grill, outdoor pool and lake. kitchen with all you need for cooking.

the spa tub was marvelous

the pool is always clean and nice

nice pool

laundry facilities in room beds not the best but ok

bar had long line from 8-9

nice pool and gym

lots of food delivery options, large breakfast available with waffles, eggs, sausage, pastries, cereal, bagels etc

breakfast was fresh, tasty and the kids love the mickey waffles

pool and staff were excellent

lots of things for the kids to do

included swimming, putt-putt golf, volleyball, basketball and lots more

mini golf was fun, grounds were beautiful

cost of things like mini golf

had room service, food was nice and hot and very enjoyable

the cleaning of the rooms, and the heating pools, it was amazing!

thing i can recommend is the tv channels, maybe add netflix so the kids can watch movies after pool

swimming pool

place, location, rooms, bathrooms, kitchen, all was fabulous

we were in the area for a gymnastics meet but also to go to disney

looks like any other hotel that you can get for hundred bucks no alcohol even though there is a bar

great restaurant & room service smaller hotel with great staff

room service with towel changing every single day

the buffet breakfast was very good and the ladies who helped us in the restaurant were extremely kind and

breakfast is little bit expensive for food selection

friendly staff, comfortable bed and room, very clean, great facilities (gym, laundry, pool), buffet breakfast was diverse from cereal to bacon and eggs to waffles,

the breakfast is very repetitive, but still good.

we appreciated guest laundry and the gym, also towels at the pool and the very friendly staff.

room smell like retsturant kitchen all that smell came from the vent in the bathroom even closing the door won’t help the

we even took the shuttle from hotel to parks a couple of times

the bed was great the kitchen was awesome

multiple pool areas that were clean and easily accessible

loved the pools and that we had access to their sister property

the butterfly garden and pools were nice. the staff was very friendly and responsive to needs.

jacuzzi tub, full kitchenette, activity center, mini golf, multiple pools

poor room service. only once they came to lay the beds in a week.

it had a lot to do for the kids and it was all and the price was good

the water park was an added bonus and the cost about $20 a person and kids 3 and under were free

had grocery store on site, arcade, 7 pools on top of a water slide, a great italian restaurant, disgusting & slow service mexican

of things to do for free in the resort, paddle boats, mini golf, bike rentals, 14 pools, water park, and several different types of ball courts, and much more

outside was a mini golf course which does cost money( 15$) to do but that was also an extra nice touch

1 restaurant, lobby bar closed early then advertised, rooms are small, no balcony

pool at reserve disappointing, bar area not open at specified times

a nice touch was the swimming pool to relax in the afternoons after a busy day at the park

bar servers were great

my biggest complaint is the complimentary shuttle service to the parks - it runs at inconvenient times and stops at several other hotels, so

no room service every day

the location. the staff. the pool and the dunkin

#286 in the north tower, the 2nd floor smelled very smoky but i'm not sure if that was from the laundry room as the machines were running

i said previously the breakfast menu what i paid for could have been a little better and the wifi connection but other than that it was great and the manager compensated me for the

pool was open

friendly and helpful staff. room was clean and everything worked. wifi was superb!!!

2) the police in the parking lot breaking up a domestic disturbance

they offer no breakfast. location was great. the pool is a great amenity for children.

it was clean. the mattress was comfortable. the pool was clean.

we have a large family (10 people) and two bathrooms was essential but some of the kids still needed to shower in the master

the water park especially was clean

it was so nice and my kids were beyond happy

that you have to pay extra for the amenities i only booked because of the water park for the kids

hotel have good activities for kids, but the mattress was very hard and a good sleep is necessary

first floor rooms are located on a short hallway that is near the pool

my kids really enjoyed the fresh baked cookies made nightly

was very clean, they also offered breakfast, the pool was nice, the staff was kind and helpful

breakfast they served a western omelet which none of us ate and could have a better selection for kids but, was still able to eat a bit

no hot water in short! could hear laundry- drier going late evening- night

beautiful property! a great place for kids, adults, families.

breakfast, pool and beach were amazing!

pool

new, modern, spacious. great food and water activities. lots of things to do for kids.

nor pool stuff, to let us know conrad hotel has its own pool just for ppl staying at the hotel and not

service at mandarin spa was also nice

love the restaurants on site, mini golf, and proximity to epcot

liked that it was across the street from the putt putt golf fantasia gardens

laundry room.

the room was exceptional and comfortable, the room service was perfect, food arrived hot right off the pan

pool and fitness closed

ice machines worked well, laundry facility for self-washing worked well

my room was next to the pool which made for an ambiance room glow at night

pool and fitness closed

the laundry room could be larger.

location! price! breakfast!

breakfast was good

then the laundry area caught fire on our last day, which was only a few doors down from ours

breakfast wasn't that good.

the pool

they had roaches in the kitchen where they served breakfast in broad daylight, the appliances were not working properly

laundry room not working

breakfast would be my only complaint

filthy, laundry room filthy

water took forever the furniture was outdated the phone didn't work 2 lamps didn't work the laundry was a