breakfast was typical, waffles could use a little whip creme and strawberries

welcoming staff, comfortable beds, nice breakfast, easy to find the hotel and clean rooms.

the hall for breakfast is also quite lovely and the food was good

breakfast was decent

good food had lunch there,next door to gas station that serves hot buffet,very clean,good breakfast

, no fitness center and pool looked nothing like pics

nice size rooms. quiet. next store to shopping plaza. they have a nice pool

couldn't use the the pool...they didn't serve breakfast like the ad said

and i saw a pool covered up on the premises

didn’t have the pool open that’s why i went there and they didn’t tell us about it before we booked but

great band at the center bar on friday night

casino

informed that all the places to eat are off limits to kids because they would have to cross the casino floor, which is not allowed, in order to get to them

shares a parking lot with baseball stadium and there is no traffic connected to casino with a fantastic restaurant and

beauty of the hotel, casino, cleanliness

potholes all over the parking lot

the parking lot and building exterior are in bad shape

parking

no breakfast dark parking lot lots of vagrants

i love the bar and lounge area. the food was delicious.

nice bar and restaurant (excellent cobb salad--ordered twice)

the bar was open late depending on the

clean, very welcoming and helping staff, nice rooms, great gym, and right across the street from stadiums and xfinity live

access to the gym was great

cleanliness, breakfast, and parking space

wifi sucked kept going out, bad for streaming

in parking lot

breakfast was touted but was mostly continental-ish. not the worst thing that could happen.

hotel is clean and cheap. reseption is nice. breakfast is okay.

laundry was always available

room was clean and the free breakfast was a plus.

staff was very helpful. hotel was very clean. breakfast was great!

booked this property originally because it said it had laundry on site

the gym was small but clean

breakfast is very pour, smell of omelet is terrible

room was upgraded and very clean. walking distance to a couple restaurants and live! casino!

friendly staff and nice location close to airport/casino/stadium

their breakfast set up in the morning was also a plus

nice employees! good size room! good breakfast and very close to the wells fargo stadium!

comfortable bed, indoor pool, location & food.

the spa pool

the beautiful location, restaurant, and pool.

i can’t speak for the pool or gym facilities because we did not use them

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

great location, staff were friendly and helpful, nice gym

the gym was spectacular

no room service for breakfast or dinner

room service wss avail.

room service team are super responsive and professional

great location beautiful building and antique furniture excellent wifi very cute cats!

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

i loved the spa tub with jets

wifi connection they wrote us password to wifi connection, but it did not work

it was clean convenient very comfortable,it also have a on site laundry which is so convenient

the kitchen closes very early, 10 pm on

staff gave us excellent service we went during christmas and my kids were able to get gifts from under the tree

recommend hotel bar and grille for breakfast

with three kids ages 5,3& 1

pool,restaurant,gym, ect.

foam all in the water from like a football people smoking marijuana by the pool side a group of kids running and kicking ppl doors the tub in my room the drain was sticking up the air

i liked that we could do a late check out. i also liked that it was pretty big room.

kept opening alone the dresser was slanted therefor the draws would open all alone and hit the kids walking by

i had my kids with me and they gave me extra towels

the hotel was great i just think breakfast could have more variety of things.

breakfast was good and they had a pretty nice variety of items

the breakfast was ok just ok it could have more variety of things m.

my kids would not use it, so we all used one bathroom

was good, could of offer a little more such as shredded potatoes, grits, workers in the kitchen area was awesome

clean lobby and bedroom, afternoon tea and wine and cheese provided in the lobby was fantastic, breakfast was well presented and diverse, and all staff were friendly and helpful

very very friendly staff great breakfast

the breakfast needs improvement, add some cheese, fruits, vegetables

breakfast was good, loved the

breakfast was good but quite repetitive. it could use a better variety.

gym was awlful-too tiny no room to do floor exercise claustrophobic

everything from the welcome on the tv screen in my room , the cleanliness to the staff and breakfast was good

gym and pool

free breakfast every morning 24 hour hot tea or coffee offered

they had breakfast and a gym and laundry place

we wanted to order room service and since the phone was broken, my boyfriend asked how we would go about ordering &

not having wifi was an issue, and the tv was a little small and outdated

no room service

the room we stayed in had a spa tube so that was nice to soak in after a long day of travel

spacious room in antique style. very helpful and friendly staff. very good wifi

the pool and gym being closed.

big rooms, great gym, clean and friendly

the gym was great, plenty of machines

we were allowed early check-in and really appreciated the late check out time of noon

the hotel bar was great

the red owl tavern served breakfast, brunch, lunch, happy hour and dinner

didn't like the dollar limit on the complimentary breakfast

was so much more spacious than i expected which was a real delight since we had our two teenage kids with us

loved the location and free wine at happy hour. great gym! super friendly staff.

room service was limited with smaller than advertised portions

location, atmosphere, cleanliness, service for breakfast, staff.

included, could check out umbrellas, quiet, bathroom with jetted tub and separate shower, kitchen(stove, frig, microwave) with dining table, sofa bed in

breakfast could use a few more items similar to a european breakfast

amazing breakfast and location. i picked this hotel for it proximity to pennsylvania hospital.

extremely comfortable bed, kitchenette, pull-out sofa, modern bathroom with all the amenities - like a small townhouse - great

a washing machine so i did my laundry before leaving (a rack would be helpful) and a well stocked kitchen and was clean and in a great location - i felt safe

the property was immaculate, from the wonderful smelling entryway to the spotless kitchen area

the fixtures and the shower and the kitchen were exceptional

in the kitchen/living room was bright

location, breakfast

the complimentary breakfast was nice and the free shuttle.

beds were great; staff was excellent. allowed us early check in

every thing staff were so helpful and friendly breakfast was good

having a fitness room helped keep me on schedule while away from home

there was not a coffee pot in the room nor in the lobby so our only option was waiting for breakfast at 6am or buying coffee at a local shop

for the breakfast they even have a soy milk

breakfast choices are very slim now

great staff! great breakfast! love my small room!

breakfast also included, and plenty of restaurants within walking distance

when i finally did get access to wifi, it ran so slowly that it wasn t worth the effort.

also a rooftop pool is always a

small gym

location, gym, parking, staff

wifi in rooms

great to have guest laundry

room, new, bar, food, pool

staff the warm pool and location

no breakfast

great restaurant and bar on site

style, interior design. amenities, well equipped kitchen etc. airy.

the addition of basic kitchen supplies was much appreciated

kitchen, bar, bathroom are great

great kitchen

a kitchen, coffee maker, hair dryer, refrigerator it had it all

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

we had an open bar of soap, an open beverage can and random soda pop-top left lingering from previous guests

the street that the hotel is on is wonderful for night time bar crawls and food

the complimentary breakfast bar offered delicious food and beverages

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

we weren't crazy about the breakfast options available

yes the breakfast was great & the bed was very relaxing

they also had trouble parking where our big truck could park

stay was comfortable and clean and had free breakfast

walls are thin - could hear noise from next door guest laundry all night long

good continental breakfast

provide simple breakfast

sevice. complimentary breakfast. 24 hour coffee service-coffee machine is great!

standard breakfast was good, fresh muffins and fruit each day

maybe in breakfast, they can put some protein food like egg or sausage. but still it was good

was great stayed with my family in a double queen suite with kitchenette it was great

i enjoyed the quietness and cleanliness. i also like the gym and pool.

having a gym and pool available was also an advantage

gym was excellent. front desk was very accomodating

no breakfast

to covid19 we could not get daily cleaning service, breakfast, use the pool, or gym but that was fine we completely understood

a nice hotel with an indoor pool and a continental breakfast

continental breakfast was great

pool was not in service

were very uncontrolled kids yelling and running outside our door

i appreciated the laundry facilities because we needed to do laundry

as an ihg member we were given a late check out which was really helpful to our travel arrangements the rooms were very spacious and

there is a small but decent gym in the hotel

it turned out useful for us—a family with kids

offered an excellent breakfast that exceeded my expectations

the bar closing too early

hotel guests have to go all the way downstairs to access bar in rooftop.

limited services, incl. gym access, very short staffed at bar and reception.

and kim in the bar listened to me and my stupid stories

the room was spacious and the gym was large for a hotel

bar and restaurant that was open and inviting space (not dark or clubby feel)

the only amenity was the gym

lobby and bar area were gorgeous as well

excellent gym

the bar area is nice and they also have on site parking (although you can self park around the corner

the bar was comfortable

very comfortable, shower had good pressure, restaurant food was good, loved the old hotel charm, gym was

pool not set up for kids - only lanes for swimmers doing laps and no place to sit by side of

also stated 24 room service on their website

especially from events on the 12th floor poor room service slow check in and check out

the reception bar and coffee were very handy

great room with a lovely view and the gym is amazing

able to check in earlier and late check out. they held our luggage after check-out

the facility was filled with loud kids

and there is a cookie bar at checkout with hot apple cider

pool could've been bigger and no hot tub but that is really it and those things are not even really

there was no microwave in the room, i had to go to the hotel laundry room to use the microwave

very nice property. gym was very nicely put together.

bar at night

all staff were excellent from theresa who answered the phone before our arrival

additionally, we appreciated that the hotel is also pet-friendly and the pet fee was reasonable

room service had to be requested daily. if not, it was performed every 4-5 days.

i really liked early check in & late checkout, the concierge stood by the door to assist all day which was great

and modern feel and decor, staff were accommodating of early check in and late check

the bar closes quit early

were allowed early check in

had a lovely time at the bar / restaurant ( johnny was great as the bartender)

early check in was ok

wish the bar hours were longer

the top floor restaurant, bar and breakfast was exceptional and a lovely view

there's a great bar attached to the hotel and the bartenders are excellent

speak easy bar next door

great having a full bar on site that was loads of

our room was small but comfortable, the bar downstairs served interesting cocktails, and the concierge was very efficient

great bar in the hotel

it’s was no breakfast

was hoping to use the fitness room but was under renovation from what staff told me

i went for the breakfast one morning and they had no yogurt, bagels, fruit. disappointed.

fitness room working and no laundry

fitness centre was terrible the bike was broken i had to put the new water bottle in place as it

the bar downstairs in the lobby has amazing crafted drinks and the restaurant attached has the same

for the type of room and brand, wifi should be free.

beautiful rooms & the heated pool. exceptional.

the bar was very nice and upscale

the party in the lobby bar was very nice with good music, good food and good philadelphia company

breakfast was very good

i loved the 'kitchen' area, and that the left faucet handle is filtered water

love the free breakfast and the daily free happy hour in the lobby. great touches !!

breakfast was great and my fiancé couldn’t have been happier

even has a guest laundry

clean, nicely decorated large room large tv, great gym great location

room we got we very roomy for the kids to fun around and for my wife and i can have our alone time

everything - location, amenities, clean, gym, water pressure and temperature, heater, kind

we were given a room on the same floor as the gym and laundry room

kids running all over the lobby, kids climbing outside tree

i love that we had our own kitchen

delivered to room in a laundry bag

early check in. late check out. super clean and comfortabl!

the breakfast is good but lacking selections for kids- they did have cereal

i also heard kids running in the hall way

my kids and i were happy to see hot cocoa packets at the coffee/tea bar, too

only thing i didn't love was the breakfast

room had great amenities with the kitchen set up

clean spacious rooms, great free breakfast, full kitchens

a hot tub would be nice but the gym was great

amazing breakfast, great location, amazing staff

book a room with free breakfast at the hotel restaurant, it’s a must

i explained to her that it s valentine s day and i have my kids

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since our youngest was very

location, historical atmosphere of the building, breakfast buffet, bar.

great location. excellent front desk, super attentive. awesome restaurant for breakfast.

were too expensive, no gym even though i called in advance to see if i was able they didn t explain i needed to go

i didn't eat breakfast.

designed property in a prime location, amazing spa tub in my room, and the staff was just lovely

the convienance!!!!!! of having the bar & restaurant... great

value sunday breakfast buffet

wifi is slow

the breakfast was amazing.

stayed at sofitel for our first getaway from the kids

also, prior to covid there were some small breakfast items by the coffee

decent, kitted out gym

surprised by all of the extras this hotel offered such as free water on every floor, free guest laundry, free coffee/soda and light snacks in the lobby

the free fruit and snacks, the fact that there was room service and a hotel on site, and all the amenities

we had the ability to do laundry, which was amazing

laundry facilities for guests and continuous free tea/coffee were excellent

room service stars very late and end very early, the menu is small and one day i ordered oatmeal

great location. resto and bar were top notch for quality and ambiance

no room service but a nice restaurant and bar accessible from the lobby

om service/late night food availability)

i am telling all my friends and family to stay there when they come to philly, clean, love the kitchen had every tool i needed

staff and room service experience

nice bathroom with clean linens, there was also bar in the hotel though we didn't go

we had to pay so much for parking - dusty vents and carpet in the room and washroom - wifi connection wasn't that strong and bumped us off a couple times in a ten minute

gym was not accessible

ideally the shower stall should have had a safety bar or two on the wall

too cold, no blankets

staff, clean hotel in old bank building, cool gym in old bank vault

nice gym

that the bar didn t open until 5

property has a bar and a starbucks!

bar and main reception area have nearly no windows so you can not enjoy the nice sunny days outside

the bar waiting area

the bathroom wasn t clean, a bar of soap was left in the bathroom that didn t belong to us.

i loved the amenities, including a bar in the lobby and the location to everything

i m not going to lie, i had lower expectations for room service but it was so good that i could only think about ordering again

breakfast was ok- nothing special

the staff was helpful and friendly and the complimentary breakfast had eggs which was a nice surprise

the hot breakfast does not look or taste very appertising.

good breakfast

close to all the attractions downtown and great breakfast and nice staff

the spa messed up the facial requested.

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching exercises

the spa was also excellent

the salt water pool comfortable bed cherry staff

surroundings. can have milk cans for kids as a buy option.

they charge me early check in with out asking me, i refuse to pay it and then was not charge

only thing was the parking, you had to pay for parking. the laundry room was not available

advertised a guest laundry on their website and bookings

in the bathroom is wrong the toilet was a kids size its hard for us older folks to lower ourselves easily

breakfast service could be quicker. but the food was worth waiting.

the lady worked at the breakfast restaurant was especially very friendly and nice

our experience at check-in, breakfast, and with the location exceeded our expectations.

comp breakfast

breakfast was too understaffed to provide the quality experience you expect from this type of hotel

breakfast is basic but good quality and mustafa at the bar was very informative on where to go to eat for advice as well as good company

to drink was fruit juices, coffee and tea, soymilk, almond milk and for kids chocolate milk

the breakfast was better than i expected

the rooms and bar service were great. comfy beds and a very pleasant environment.

gym in dark basement no view from the room

convenient location very clean and comfortable rooms on site gym

art bar closes early

wish early check in could be “earlier”

great gym and pool, windy so don’t expect to be with a lot of things, but excellent specially for warm

nice to have an outdoor pool in the city!

loved the bar downstairs

but very clean and modern and they even had a few extras like a coffee shop, vending machine, gym, bar, restaurant that made staying there even better

friendly counter staff who offered me an early check in

the room, the staff, the gym and the location

it's a brand new location, plus there are three restaurants in the hotel, as well as gym, cafe and bar

breakfast was superb!

we ended up getting room service and we had a fabulous meal

the spa and the pool were super nice

room service was delivered 45 min after stated delivery time, so my daughter who was on a timed

no sour dough bread for breakfast

instead of having to drive to the casino and taking the shuttle

shuttles run every couple mins to 2am back and fourth

the shuttle guys went on break and we were stuck at the casino waiting

the rooms are apartment-like with a large kitchen dining and great room open concept

we went to the rivers casino and they had a free shuttle which was perfect

gym a little limited

i would've booked a king suite just to have a separate room from the kids.

gym doesn’t meet the standard of the hotel, only one old weight equipment and a few aerobics

no grab bar in the shower/bathtub. no night light in the bathroom

kids smoking weed in the room next to us was a bit much

loved the pool and gym

were very comfortable, we were given early check in and the property was within walking distance to the latter-day saint philadelphia

other then growing pains of their big reno (gym under repair /reno ) all was great

our waiter at breakfast was amazing and great with our kids

location is great it was clean staff was nice the bar downstairs is well used by customers had

staff at the front desk were very helpful with her early check in

excellent gym with variety of equipment

the breakfast was wonderful with many options for kids and adults the staff was very friendly and helpful the small coffee place was a smart idea to

our spa experience was amazing-we were able to enjoy a nice swim in their heated pool after our

they re are only 2 choices of sandwiches from room service after 12pm

the staff is always nice. the breakfast is always good. the rooms are clean and comfortable.

the room was perfect, and the breakfast was delicious. thank you.

i also enjoyed their complimentary breakfast

nice breakfast. nice room

workers were nice and i didn’t realize they had a pool but i’d definitely use it if i was to stay next time

so accommodating with an early check in and late check out

everything! stocked kitchen, beautiful garden out our doorstep, highest quality.

space is excellent, having a kitchen is great

so accommodating with an early check in and late check out

room has a kitchen and just about everything you could want

needs a locker room for the gym / sauna

unfortunately it was raining when we stayed so we were unable to use the pool

small, nice staff, we like the pool, gym and steam roof.

really enjoyed the sweet pool & excellent in-house restaurant (which is very popular so get a res)

was a little far from public transportation & the poolside service was a bit hit & miss (tho the bar is close enough to hop to)

the breakfast was pretty good, i loved the waffles you got to make yourself, and every one of the staff

pet friendly next to a nice gym and 2 min walk next door to skeeters bar and grill and wawa

spa bathroom and the front desk was very helpful when i realized i forgot a few things

inwas able to use the gym facility after hours at

clean room, clean pool and very friendly staff!!

room service for breakfast was disappointing in what was called a continental breakfast

gym, store, restaurant is almost finished, yay!

service didn t have room cleaned by 4pm both days, had to cancel room service both days even though i was gone from 7-4

the location, the staff , the coffee and wifi and the beds comfort.

room service was very late in cleaning the room for example we left the room at 12 pm and retunrd

the hotel bar closed at 10:30pm

comfortable and clean. nice fitness center.

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

didn’t try the food there but the bar area looked nice

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

they need bar stools for the kitchen. there?s no place to sit.

pool and the size of the roommore negative there was hair in the bathroom sink when i checked in

the kitchen accommodations. good hot water for soaking after a long travel.

breakfast is also provided

the room big, clean , refrigerator big, stove working, bathroom clean. .breakfast served.

following kids around

staff & the shuttle service to and from the airport was very convenient

close to the philadelphia airport, great, free, shuttle very punctual, really good breakfasts in the restaurant, very spacious two room,

no gym accessibility in the hotel dining facilities?

a suite that i would have access to a bigger refrigerator and a actual stove/hot plate with some kitchen cabinets

close location to the airport and the free shuttle

threw up in the pool and we had to get out for the rest of our stay my room was dirty there was kids socks in there that wasn’t my kids socks and the floor felt nasty i wouldn’t recommend and

fitness center, full service restaurant and bar on premises

they don't have room service

bellman loading the airport shuttle was a bit impatient

friendly and clean i want to come back again would recommend this place to friends and family pool was never crowded thank you for a great

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

the light fixtures in the hallways are very stylish and the pool looked pretty fun

way on 5th floor did not have a fresh smell kids was playing in hallway tv in doc nog play basic channels room someone playing on door late in

employee at the front desk was wonderful and our shuttle driver was excellent as well

the hotel, room and shuttle was clean and nice staff.

staff were great gave us bagged breakfast for early departure

breakfast was good as well

our return from our trip we called to get the shuttle

had a full kitchen and living room, and then a bed with two queen beds

good location, friendly staff. the kitchen was well eauipped.

the room came with a whole kitchen with a dishwasher, stove and microwave, and it had a ceiling fan

the whirlpool didn't work properly, the water fountain in the fitness center didn't work, the stream of water in the shower was extremely weak and the hot water

only think i can think of, is that having a pool available until 10pm is amazing, but we were expecting a warm tempered one and it was cold

the breakfast was good