i wish the pool area had a jacuzzi or hot tub.

there breakfast bar

breakfast was excellent:tasty coffee; eggs & omelet excellent; service excellent.

the breakfast was delicious and made to order.

restaurant or bar not open

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

we wish the pool and spa could stay open longer.

was kind, the kickback was a nice experience, breakfast was great, jacuzzi was nice, gym was 24/7, and customer service was wonderful

great amount of space my family. the pool was right for my kids to play in and enjoy.

love the jacuzzi and pool areas but the jacuzzi jets goes off every 10 minutes and you have to keep getting out to turn

you also can use the laundry room or buy some snacks and drinks from a little market

great location! anything and everything was close by. i love that it had an indoor pool.

the kids enjoyed the pool

the bar area is open at night and one of my friends had a burger one night

we liked the indoor pool. we loved our room and the staff was friendly.

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

the breakfast was ok, but i do not think there is a need for chicken sausage.

breakfast buffet was very good too

the hot breakfast was good

also had a great breakfast selection

great continental breakfast

outside fire doesn’t work and pool water is not too clean

i really liked that we had a kitchen

kitchen staff was very friendly and very on top of cleaning

the pool was very cold.

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

parking lot small and workers with big trucks made it hard to navigate.

the only “complaint” is that’s what you want to call it ud83dude02, the pool water was cold, the room is nice and heated, but the pool itself is not ud83dude14

i enjoyed the use of the fitness facility next door

the location, cleanliness, and staff was nice. breakfast.

room was very clean and it was stocked with items you might need, it, plates, cups, kitchen towels, glasses

good breakfast and amenities

the pool was nice for the kids

the kitchen staff was super friendly

but as a mom who was traveling alone with 2 kids, knowing that this was a little less kid friendly than it looks would have helped me make a

but the kids loved it

the hotel staff did not act on unruly behaviors (kids playing baseball in the parking lot, towards cars, a child on a scooter for a broken leg

we injoyed the nice clean pool all to ourself.

lobby area was a great place for our kids to be able to spend time together since the room would be too small for so many of them

pool was a little small but overall it was great

the kids were fine with breakfast, but my husband and i went elsewhere for coffee and food

to everything you really need, facilities were clean, laundry room available & front desk was helpful

kitchen was dirty, couch was dirty, pull out couch had crumbs of food that took forever to clean

was a slight smell of food from the previous people

was no parking at night and the lady on duty had most nasty attitude in telling me she don't care where i

and it had a good breakfast

full kitchen, room, pool

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

on site laundry

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

i requested a late check out and heidi made that happen immediately

breakfast was included had swimming pool staff was very nice

i didn’t see a speck of dust, everything very updated and the breakfast was excellent

staff was super friendly location rooms were clean daughter loved fire pit and swimming pool

finally, a real breakfast in the morning ud83cudf04

the indoor heated pool, self service concession store and breakfast were great features

was the best i thought iwas inresort so many options kitchen workers were helpful and nice very clean hotel friendly and funny

large kitchen space was nice having the large fridge and microwave and dishwasher but it really didn't

the pool and gym are great amenities

would have loved a hot tub in the pool area

swimming pool is only for relaxing but not for effective training

wifi is not free wrong information

this embassy suite had an adequate breakfast

we got there to late for the evening kickoff so went to the bar & ordered food

parking was more than accommodating

everything looked well maintained even the pool

breakfast was great. many food options and nice location

friendly staff, nice pool, rooms were clean and spacious, breakfast options were fairly good.

they needed more towels for the pool.

the pool was closed.

the hotel met my kids needs and me and my fiancé! it was perfect

not a big deal but with four kids and having booked two rooms, it would’ve been nice to know it was more than a bagel or a box

modern look; pool table

i love the design of the hotel and all of the amenities including the lounge downstairs and pool

the pool hours were short

our kids cough and be sick for a day and it absolutely trashed my daughters hair right before a gymnastic competition

the kitchenette had wrapped plates & silverware in the room, that was a wonderful touch

stay there when i visit my kids

stay was great other than rude neighbors with kids pounding on the wall until 10pm

kitchenette and desk layout was good

the rooms were very spacious and comfortable. the complimentary breakfast was wonderful!

the kids enjoyed all the choices at breakfast

outdoor pool was closed. having an indoor pool for kids would have been best.

very spacious. no noise of kids running down the hall. god, friendly front desk staff.

hotel advertises an indoor pool

super clean! bed was really comfortable. great breakfast and staff was friendly.

clean, outdoor pool was nice, staff were king and helpful

absolutely loved the pool and lake right next to the hotel

the cleanest bathroom and an excellent breakfast

breakfast was excellent very tasty

staff pleasant and helpful, parking great one level. laundry facilities great.

had kitchen, yet nothing

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room, and walk

breakfast could be better

kitchen area needs to be updated

we got a free banana pudding bar when we were back in the evening, it was great

clean and breakfast was great.

kitchen, living room and separate bedroom

the pool looked nice too, though we didn’t swim

breakfast was amazing! pool and gym were awesome!

they let us have an early check in which was even better since we had an early evening wedding to attend

the breakfast options.

clean, comfortable beds, and a great breakfast for a reasonable rate

location and breakfast

the breakfast staff was very helpful. love the makeover of the rooms sleek and modern.

pool too small. taken over by kids for the entire afternoon.

bed and pillows in the primary bedroom weren't comfortable and the outside grills by the pool could use some fixing up, otherwise everything else was great

breakfast is good

room was clean, the pool and basketball court was a nice bonus for the kids

spacious. quiet. roomy. the pool and outdoor seating was nice.

nice hot breakfast in morning and easy check out

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

great place to stay, great staff and an super great free breakfast.

laundry facility was small, but worked well enough for just one person

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms vending machine for soap wasn't working she said oh sorry and turned around and left

we liked the room and pool and hot tub, comfortable bed and the location.

rooms were grrrrrreattt, pool was awesome

the free breakfast was also great

hotel was overrun with volleyball players and their families so the breakfast staff could not keep up in the later hour of the breakfast

the pool area was well kept as well

pool not heated freezing kids couldn’t swim

pool was closed

the breakfast was wonderful

the breakfast bar and the pool

the pool was extremely cold

the dates we stayed, the pool and breakfast bar was closed due to covid19 restrictions

stayed there for 2 nights and wanted to use the pool

indoor pool, breakfast was average at best

the breakfast was stellar and the woman who was in charge of it was the best ever

friendly staff, good breakfast, nice pool.

spacious room with kitchenette

pool regulations not enforced

also, the pool was closed the whole time i was there

pool was not open due to rain earlier that day messing with ph levels.

breakfast selection was awesome

liked the small kitchen in rooms

clean comfortable room and kitchen facilities.

that you could do laundry and relax and swimming pool play games

i liked the full kitchen and bath tub. room was big and had lots of space.

the full kitchen in the room and staff was amazing

clean, comfy bed and i used the gym which was nice.

hotel had plenty of parking for trucks

the gym and the size of the room.

customer service and pool

key card entry and parking nearby for our van and trailer

breakfast, bar and workout facility was very good.

didn’t know that we overlooked a bar that played loud music until 1:00 am

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

great bar and the room was comfortable and clean.

early check in as well as late check out

the bar genevieve is a must

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

the downstairs bar was closed and the breakfast wasn't advertised well

the rooftop bar was also picture perfect

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

pool is small but that is not unexpected for this area.

the pool was fabulous!! great food & drinks. our suite was great.

one handle bar in the bathroom came off

room pool location.

the pool and restaurant. loved the boutique-ness of the property.

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

coffee in the lobby would be nice if you come in after bar area is closed

the roof top bar / restaurant was phenomenal

it was close to where we wanted to go! it was clean! nice gym!

the rooftop bar was very nice - although no one was up there but us

well, if breakfast could be served till 11 am, this would have been awesome!

friendly staff! great breakfast.

also for the first couple of days, the pool was broken so i had to pay for entertainment for the kids that the pool would have provided

the pool area was clean and nice to hang out on for the kids

especially if you have kids there was hardly anything to tempt them

i like that the gym is 24 hours

online said heated pool, definitely didn't feel heated.

we were too tired and had kids to move to another room

the pool was out of order so i had to go shopping. this hotel offers shuttle service.

friendly staff and excellent breakfast

room comfortable bed location to downtown louisville pleasant staff, especially breakfast

booked a room for 3 with two kids, but only one bed was ready, the sofa was not prepared and there were no sheets when we

liked the room size, kitchen area and beds were comfy

the stay, there was a group of kids staying and because of that, the pool and hot tub were closed, kids ran the halls all night

doors on kitchen cabinet under sink need fixed

loved the breakfast and the indoor pool!

the bar was great and bartender was so sweet

the great views, the beautiful pool & hot tub, superior happy hour- so much food

location, restaurants on site , nice gym

i used the pool and gym

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

the bar and lobby hang out areas, room was perfect, location was fantastic - so much to do on the block

kids welcome but i wouldn't recommend this as a family oriented hotel

room, atmosphere/vibe, music, staff, cost$, cleanliness, fitness gym were all a 10+

checking in at the bar was a little strange

the restaurant and bar downstairs were outstanding

the bar area and the rooms

room service was a little slow i called and order extra towels it took over an hour and a half to

room service was quick

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

has a nice lobby area to hangout in with bar and snack area

no pet fee

however, hotel’s bar was the part of the stay

fitness facility, water cooler didn't work very well (water started to flow then came out as a

this is the first hotel we have stayed at that had games in the lobby for the kids

we couldn’t use the fitness room and the vending machines didn’t work but i still got charged full price

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

fitness suite and swimming pool

breakfast was super!!

breakfast was great

breakfast offered a large variety of hot and cold breakfast items

the breakfast was very good. a/c was quiet. beds were comfy.

great room awesome staff parking was excellent and breakfast was good

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet and subtle so as to not disturb you, the room was well-equipped with

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

no 24 pool access

many kids that were staying at same time a little loud

the pool was very clean and outgoing the breakfast was delicious

the mimosas and breakfast were great, and the room service was good.

room service works perhaps every other day, definitelly not daily

we always come back. wish the bar didn't close early on game nights.

over all the price was good but not a place ill return with my kids maybe alone

breakfast made to order clean pool the kids enjoyed

the bar also serves food

comfortable beds and great swimming pool.

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

clean and comfortable property with lots of different selections of restaurants and bar areas

pool was really cold so couldn't be used.

room service was excellent

room service was delivered in great time

room service was quick and delicious

no pet fee

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

no meat at breakfast bar

little choice of breakfast.

yes they do have a pool and fitness center and breakfast and 24 hour coffee, ice, and vending machines

pool was broken, 2 choices for breakfast, powdered juice, room filthy, laundry room, disgusting

nice workers clean nice price for room free breakfast and not loud

com didn t put the late check out on our booking and she changed our checkout time to 2 with no extra charge

the music, atmosphere, bar and porch restaurant was 5 star

room service beating on my door 2 hours before check out.

am lifetime gold and paid over $200

lots of extra charges, parking, wifi,etc. restaurant not open, no room service.

the pool area was clean & well maintained

and marie, it seems as though marie, the kitchen help is the only one who ever remembers us

the entire staff was so friendly, especially the kitchen and dining room staff

facilities: laundry room as very satisfactory

the kids loved the pool you could swim under wall to go outside, even though water was way to cold for

pool area was wonderful

unable to find food for kids after 7 pm and did not want to leave hotel

great value / nice hotel/amazing gym

great for families with younger kids

room service was excellent

the front lady even gave the kids some rubber duckies to play in the pool with

liked the fresh/modern look of the room and their indoor pool

the kids still enjoyed it but i was surprised at how small it was and the lack of a sauna/hot tub

the pool was clean and had plenty of towels

staff from valet to desk to hotel bar were super nice

the pool could of been a little cleaner

pool was dirty

the bar and the staff

price was good, pool was fun and great for the kids

price was good, pool was fun and great for the kids

location, ambiance, great room service

breakfast was a very good price for in room service

service was down, restaurant was full of pictures of gay men, did not provide room service for breakfast as advertised

our kids particularly liked the interactive exhibit by the elevators

loud neighbors that let their kids run up and down the hallways

super cool showers, full kitchen with plates, cookware and real coffee cups

pool is small.

clean, great breakfast, location

the beds and rooms were really nice and the little kitchen area was just perfect

it's spacious and has a little kitchen. the breakfast was great!

the valet both was all confused. the shuttle service was terrible. it did not run on time.

too many hidden fees!! the wifi is not free and vaket parking is $30 a night.

the breakfast was impressive

gym , restaurant, game room and pool were all closed

wifi was bad and confusing

hotel provides no in-room information about its own restaurants

facility was gorgeous, and the bar served an excellent variety of drinks and food

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it an event in itself

the bar area is very nice-try to hit happy hour or it's abit more expensive

room was clean, friendly staff, loved the late night room service!!

parking

i really enjoyed the amenities such as the bar, pool, and room service

they have construction going on and my kids kept waking up to a loud banging noise

the bar and kitchen is open until 10pm

i really enjoyed the amenities such as the bar, pool, and room service

and there laundry service is kinda on the high side which i just walked across the street

only one dryer worked on the laundry room

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange them between 11:00 am and 3:00 pm

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

the rooftop bar was great, and the food up there was way beyond what we expected

we even had an delay the next day with our business in town and they allowed a late check out

this hotel, restaurant and bar certainly delivered

great location. easy walking to downtown, free ev charging.

guest laundry also a bonus

good breakfast

and i get it's for safety, but with kids and a family of 5 it's a little tough to maneuver

laundry facilities on site

the lady who checked us in was so sweet and directing me where to go with kids.

my kids would have loved that feature

breakfast. maybe some cereal would make it acceptable.

offer breakfast

did not eat breakfast location was fine

breakfast but it was free so can't complain

i want breakfast

it would be nice to have some healthier veggie choices and whole grain bread available for breakfast

breakfast was just “ok” could use some better options

we had small full kitchen in our room with 2 queen beds

lovely beds the room was amazing with the kitchen just a shame was only there for 1 night

great location great free breakfast modern bedrooms with kitchen and all cleanliness to the max

location, clean, wifi

the staff are all friendly and helpful, it was very clean, and the lobby bar had excellent food

quiet, comfortable room with great staff at reception desk, bar and housekeeping.

es the shuttle service is amazing)

between the front desk and the bell desk could have been better regarding shuttle if available around the city

location was good & not crowded. on site laundry was convenient but pricey.

the swimming pool was out of service.

the room, the lobby, the breakfast, all

they said the rain had closed the pool but people got in anyway and they said they could not be held accountable which was

the spa bath

door never locked and was not fixed when i asked, had to keep our belongings with us, breakfast was very mediocre, and staff never did housekeeping, would have to go to desk for towels,

didnt have good breakfast options just some gravy and 2 high sugar content cereal

this was perfect, right off tge highway and tge breakfast was good

i didn't eat breakfast while i stay three different times

one of the light fixtures in the main lobby started leaking water everywhere while we were eating breakfast

unfortunately we didn't get to use rhe pool because it closed to early.

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they have a nice little snack store area (we used it often)

would have liked iced tea as breakfast option.

the breakfast was excellent

the room was very cozy and the pool was nice.

the pool time and spa not open because covid 19

hot breakfast could had more choices and served in restaurant. longer hours for hot breakfast.

very clean and friendly staff. my kids enjoyed the nice pool area

were kids running and yelling through the hallway very loudly until about midnight

only thing i did not like about this hotel was,due to no fault of theirs- breakfast was unavailable this trip

was located beside laundry room and it runs all night

laundry sat in the hall for 5 days

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

they had laundry on site, a pool, rooms were clean and ready to go

i didn’t get to call ahead to see if our room was ready for early check in

hot tub and pool

breakfast was very yummy and the kitchen area and tables was clean

good location, 24 hr coffee, decent hot breakfast, gym and pool

very impressed with their breakfast selection.

the pool and gym closed at 9pm

did not have tine for the included breakfast as they were not

was no clean towels available there was only one person doing laundry for the entire hotel

breakfast and pool were definite upsides.

everything was perfect from the rooms to the breakfast i will def be back!

were running throughout the hotel after 11 pm, screaming and stomping, and essentially using the fitness room as their play area

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

laundry services is located in the most unsafe area of the property and has no cameras for safety

the hotel is pet friendly without an outrageous pet fee

have a laundry basket with extra towels in front lobby for guests

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

waffle mix at breakfast was the only thing that wasn't excellent

could of given u a gift card to mcdonald’s or something since there is no breakfast, no pool, gym etc

rooms, friendly staff, indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

very relaxing… appreciated having the kitchenette… very quiet… clean

respect to privacy, the hotel staff, the pool, in room 2 person jacuzzi, kitchenette with stove top cooking, sink, mini-fridge, plenty of cabinet space, large bathroom, the

i also like the laundry room

there s a gym and free laundry

clean hotel love the kitchen and free laundry room

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

except parking availability was beyond expectations

the gym equipment was out of order the laundry was out of

plan and kitchen area

was great always friendly as well as accomadating and the fire pits ,grills,free onsite laundry

no discount offered even though pool, gym remain closed and breakfast not being served

the place was a great value for the price to have a full kitchen a decent breakfast and sitting around the fire at night was great

i should have been informed of the $30 non-refundable pet fee. i didn't like that.

charged my card twice for a pet fee and instead of fixing it and admitting the wrong on their part

breakfast was great

breakfast was even over and she let me get food from the fridge so i could eat after running a race

only thing we didn’t like was no waffles for breakfast but we survived :)

didn't end up eating breakfast there at the hotel because there is crackel barrell right across the parking lot so we

breakfast could be better.

kitchenette, but no equipment to make food

the free breakfast is better than that in places twice as expensive

renovated, clean, smells great, good breakfast, sufficient parking, new carpets in common areas.

the gym area was hot

there's only 1 washer and 1 dryer but was still nice to be able to do laundry during my stay.

the pool was heated and that was a nice treat

breakfast: most hot items are microwaved and not freshly cooked

very nice place, breakfast was perfect! kids loved the pool..

breakfast, nice pool and hot tub, easy to find location, great staff, comfy beds, and clean

pool,hot tub, comfortable beds

staff was very friendly, pool & hot tub were great, breakfast was good.

very clean kids loved the pool

breakfast was above average, including farm fresh yogurt and make your own pancakes

the room was exceptional. disappointed that the breakfast was still not available.

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

lady looked annoyed that we were eating breakfast at last minute, and the pool was closed and my kids really wanted to swim

good breakfast

i had to say anything, i just wish the laundry facility had the ability to pay with a card instead of quarters