breakfast was amazing! pool and gym were awesome!

kitchen staff was great too

great room, great bed, great breakfast.

the breakfast was second to none

we had a compact kitchen area with a counter that doubled as an office deck area

i was hoping for a warm breakfast. it was mostly muffins, and cereal. my kids loved it!

online said heated pool, definitely didn't feel heated.

kids running around. the hotel probably couldn't do anything about it, but it was annoying.

nice cooked hot breakfast, comfy eating area, well maintained

very nice breakfast bar with a good variety of healthy options

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

no pet fee

the website said laundry was available on site, but it was not

laundry not working properly,they said deluxe breakfast but only bread,cake pan waste breakfast

the pool was a nice feature also having laundry facility was good

no meat at breakfast bar

more items added to breakfast bar

serving breakfast and dinner with fair enough variety

my kids loved the hotel also

a little lackluster gym

no disability accessibility in pool or hot tub.

the kids loved it just as much as we did

kitchen in the second room i stayed was below standard

were no pot holders in the room nor was there a car opener in the kitchen area of the room

room was clean, the pool and basketball court was a nice bonus for the kids

pool hours should be extended, especially on the weekend

laundry mat on the premises was perfect for our 7 night stay

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

the gym was nice and the bed was very comfortable

coffee available for guest after 9am goose poop no bar during the day or on sunday litter in courtyard

loved the pool and cleanliness of entire hotel. close to interstate.

pool was dirty

lack of basic utensils in the kitchen

everyone from front desk, laundry to housekeeping felt like family

the breakfast

fantastic fitness center

had an awesome hot breakfast with everything you could ask for

such a easy change and kids still can use

location and cleanliness. the gym was also in very good shape.

bar in the lobby with excellent whisky selection and charming bartender debby

gym doesn't have much light dumbbells

room was clean and comfortable. staff was friendly and helpful. pool was a bonus

i want breakfast

over friendly lol everyone was great especially the desk clerks super nice and helpful just no breakfast only bad part of experience house keeping came beat on on door everyday to see if

did not eat breakfast location was fine

really have a continental breakfast or coffee

clean, friendly, efficient service. breakfast for our basketball team.

could of had a better breakfast for everyone no eggs or bacon for the kids

also, there was zero parking due to some kids thing and the building next door

didnt have good breakfast options just some gravy and 2 high sugar content cereal

this was perfect, right off tge highway and tge breakfast was good

breakfast was disappointing and the room we stayed in needs a facelift.

not the hotel's problem, just crazy kids and bad parenting

restaurant and bar were very nice

very clean and friendly staff. my kids enjoyed the nice pool area

bar with brands i have never even heard of was nice touch

michelle sweets even made suggestions for breakfast since the complimentary one was unavailable due to the covid-19

was located beside laundry room and it runs all night

the kitchen was the best part and laundry.

i didn’t get to call ahead to see if our room was ready for early check in

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

laundry sat in the hall for 5 days

the pool was a little small

it also has a indoor pool and spa that was clean

very nice breakfast

very impressed with their breakfast selection.

the pool and gym closed at 9pm

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

breakfast was good

our rooms were clean, our kitchen was nice as well

i did not attend breakfast because i slept in. the location of the hotel was great.

kitchen staff was very friendly and very on top of cleaning

great breakfast variety and they even offered almond butter, bacon jelly, hard boiled brown and white

the pool was closed until the day we left but that was not their fault ph balance was off

room is clean and breakfast is nice

it appeared to be coming from the kitchenette area

large kitchen space was nice having the large fridge and microwave and dishwasher but it really didn't

the breakfast was good. the facilities was clean and inviting.

the fitness center was nice

staff was super friendly location rooms were clean daughter loved fire pit and swimming pool

the pool table in the lobby/lounge area. plus, the breakfast selection was incredible.

clean hotel throughout the lobby, the halls, the elevators, pool and fitness center, and the guest room

breakfast wasn't the best ever, i made do with a bagel and a hard boiled egg.

also had a great breakfast selection

hotel was very nice, clean and breakfast was great

wonderful customer service. great breakfast. super clean!

great continental breakfast

because a lot of kids were in the pool during the day & then it closed at 11:00 pm

lots of kids this particular weekend. created lots of noise in the hallway until 3 am.

loved having the little kitchenette

helpful staff, good breakfast, great wifi, awesome beds!

the breakfast had many options to choose from

room service was awesome!

hot coffee available all day in the lobby, plenty of seating for breakfast, plenty of parking, covered area by front door for loading and unloading vehicle

they have a managers reception every evening where you get free drinks from the bar as long as you show your room key

fairly clean and parking lot was light well

the pool area is very nice and the water isn t freezing which was a plus

pool and hot tub area was very nice

seating area with fence around it was great for us and our dog (pet fee applies)

we unfortunately didn't make it to the pool, but i also love the mini kitchen

excellent breakfast buffet

& shuttle apparently there was an issue with labor would have like to use shuttle to airport fitness room was

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

on site laundry

need a bigger pool

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

the breakfast bar and the ordering service was excellent

the kids enjoyed the pool

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a little cool, and they charge a parking fee for parking in the parking

the kitchen

staff was super nice and the gym was great.

i liked free laundry, but just one washer for the entire place

quiet, spacious suite w full kitchen, everything was clean and comfortable

dishes, dishwasher, full fridge and freezer, coffee maker (or get coffee downstairs), iron, laundry basket, pull out sofa bed, really comfortable mattress and pillows

desk worker had attitude and falling asleep while checking me in, put in a room next to young kids throwing a party, super loud the entire night then someone’s dog barked non stop for at

like that the room was in the back considering i had little kids so that we didnt disturb the other guests

breakfast was great

fact that they had a party down in the lobby and allowed the kids to run and scream in the hallways

noisy neighbors with young kids

you could hear kids running around the lobby and hallways til after midnight

pool was wonderful and very warm!

the pool area with our 5 year old niece and 10 month old grandson, but while in there a bunch of kids without an adult came in screaming and jumping in the pool

pool was a little dirty..

on the bottom of tub to prevent slipping, the breakfast coulda used either some bacon or sausage (preferably bacon

due to covid the breakfast was a little awkward but this is in no way a reflection of the staff or hotel

hotel was very convenient to eateries & , the expressway … the complimentary breakfast was exceptional

just be glad when the pool is open

was very friendly, lobby and room were extremely clean, breakfast was good (and hot), pool was perfect for smaller children

pool was a little cloudy

good pool, breakfast was good

heard stuff i’m glad my kids didn’t

laundry facilities were out of order the entire 10 days i was there

the staff is so friendly the breakfast was great the rooms are clean and tidy

pool was closed my last day

breakfast was a hot grab and go was pretty good for the situation with covid

beautiful gym with 50 pound weights (maybe 45

i loved watching people play pool and hang out in lobby, and my husband enjoyed the gym

the gym facilities are well equipped

it was very clean. variety of breakfast.

also, i don't feel that you should say that you offer anything for breakfast

breakfast really isn't all that great

laundry facilities no option for single load packets to buy

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room, and walk

having a kitchen helped save on expenses by not having to eat out

great breakfast

the breakfast in the morning was very minimal. although the coffee was good.

breakfast was a little weak!

2) kitchen was fine

i didn't like the breakfast. not all

the gym and pool aren't opened long you would think that adults would be okay in these areas even at late hrs i

extremely friendly staff, very clean room, nice breakfast, great amenities

nice indoor pool and separate 3 feet deep hot pool

pool and hot tub were nice and the room was spacious and clean

the parking lot was crowded and small.

is close to restaurants and gas stations 'plenty of parking 'kids enjoyed the indoor pool 'friendly

i didn't know if we had to pay for wifi use or if it was a courtesy.

the pool was odd. not very clean and barely open.

we didn't use the pool,but saw some families using it and enjoying themselves

location was good, the parking lot was adjacent to a local steak house

the pool was great, very clean and well treated

we woke up too late to enjoy the free breakfast

pool wasn’t open due to covid. but understandable.

saw the workers smiling and laughing while working folding laundry

clean and accommodating. pool/spa and breakfast.

pool was cold

breakfast was good an fresh. the staff was on point.

was not told previous to arriving there would be no breakfast gym or pool and the lady who checked us in was rude throwing our keycards and paper work

the breakfast was great eggs biscuits sausage

friendly staff clean room good breakfast

laundry area was cool

staff goes the extra mile and the rooms all have kitchenettes

good facilities, especially the laundry room

convenient highways to get everyware we stayed in a studio full kitchen bed very comfortable we

laundry room was very spacious with many washers and dryers

plenty of parking and i felt safe in the area

got the free breakfast each morning and both days it was very good

breakfast, parking, location, room cleanliness

the pool had to much chlorine

the boys played in the pool and the wife loved the free wifi

the pool was not accessible during our stay and we were really wanting to swim.

decent breakfast. pool and gym facilities were great. clean rooms. staff were excellent.

everything was great! very clean, comfortable and convenient! breakfast was fantastic!

was up all night due to a lady leaving her kids and they were running up and down the hallway all night being

was great the beds was very soft kids enjoyed the indoor pool the location was near by restaurant and fast food joints can't

to everything you really need, facilities were clean, laundry room available & front desk was helpful

i liked the gym area and the pool area

we injoyed the nice clean pool all to ourself.

very friendly rooms were clean breakfast was good my kids were satisfied and happy in the

my kids liked that there was youtube on the

the staff was great loved that the pool was open until 11 it was just all around excellent

pool area too small, couldn’t swim like we wanted too because there were so many kids, it was

area too small, couldn’t swim like we wanted too because there were so many kids, it was crowded

pool is very small and had 5 older kids in it, so there no room for my family of 5 adults and 2

great gym, tv, and breakfast.

i know this sounds crazy but my favorite thing about the continental breakfast is the multiple

24hr gym met all of my needs and the pool was slightly warm

the kids loved the pool and basketball court

full kitchen, room, pool

and it had a good breakfast

love the full size kitchen

very nice bar and patio area

like everything but if i had to choose pool was a chilly

i wish that the indoor pool had been open when i was there

beds and we had to reserve the pool time to avoid sharing during covid which was great for the kids

the pool hours were short

we missed the pool season. it was closed but nothing unexpected

we spent a few hours in the pool with the grandchildren

breakfast was excellent very tasty

breakfast was good

they did not a inside pool.

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash and dry under $5

one always scream at check out time action that let mr know she have no idea i always request late check out

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

room was dirty i had to clean everything and the spa tub didn't work

only one dryer worked on the laundry room

breakfast was great but they ran out

clean, comfortable beds, and a great breakfast for a reasonable rate

the beds were extremely comfortable, the breakfast was amazing and the staff were great

clean and breakfast options

the breakfast options.

easy way to find quarters for laundry room.

too many kids. it is vacation season

was kind, the kickback was a nice experience, breakfast was great, jacuzzi was nice, gym was 24/7, and customer service was wonderful

convenient laundry room

loved the free dinner and breakfast. gym was good. hot tub was nice too

the heated pool and gym was much needed

the lobby was nice and had a good coffee bar set up

there breakfast bar

the bar needs to be open later than 10pm.

breakfast was not include it. pool was inside too hot.

were told there was biscuits and gravy for breakfast but there was neither

breakfast had good options

i liked thge kitchen as i bought my dinner at the supper market

breakfast was served on-time the area was always clean, and organized the staff serving the

breakfast was great and the bed was comfortable.

i never ate breakfast, i left early in the morning before it was served.

breakfast.

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

the room was very cozy and the pool was nice.

then when we leave he’s in laundry room just looking at us

pool was closed most of our stay.

the pool, the common area and all were comfortable

they state that the pool is heated but the water was freezing cold.

i enjoyed the breakfast the smiling staff that helped a lot and the rooms are clean

good breakfast. new hotel. very spacious.

booked the hotel for the airport shuttle, however once i arrived at the airport & needed the shuttle, i called the hotel to inquire

pool was very nice

were running throughout the hotel after 11 pm, screaming and stomping, and essentially using the fitness room as their play area

sack breakfast and pool closed due to coronavirus which is no ones fault

supposed to have a laundry center but it was non-existent yet it was in the room info

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

laundry services is located in the most unsafe area of the property and has no cameras for safety

the hotel is pet friendly without an outrageous pet fee

room very clean, laundry facilities good

have a laundry basket with extra towels in front lobby for guests

glass in several locations in parking lot

there s a gym and free laundry

parking, check in, weed smell in hallways , ice maker didn t work, didn t feel safe

they provide everything you need in the kitchen

like the space kitchen but no utensils or dishes due to coronavirus free laundry

brand new facility and super posh compared to the other hotel/casino in the area.

for a casino, replaces the beds!!!!

the view was spectacular and the food at the casino was top notch

new and clean. easy access to casino

it’s always clean and staff is always friendly. love the casino

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the whole place is a wonderful experience, the pool a great treat.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

room pool location.

one handle bar in the bathroom came off

scheduled an early check in and wasn't able to do so

pet fee was $0.00, that’s an a+

they are pet friendly and they allowed us an early check in

early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5 for one

breakfast was good during covid

and trusted me enough to let me get my truck&trailer back in around the parking lot

stains on laundry

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

staff was extremely helpful in opening the pool for us (why we selected the hotel)

laundry rooms

the kitchen was just right for a long weekend

was disappointed that there wasn't a fitness center since the website stated they had one

fitness center out of commission

the rooftop bar was also picture perfect

the bar genevieve is a must

loved the room and the bar on the 6th floor with a nice view

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

check in as well as late check out

didn’t know that we overlooked a bar that played loud music until 1:00 am

breakfast, bar and workout facility was very good.

great bar and the room was comfortable and clean.

bar was incredible

the rooftop bar was very nice - although no one was up there but us

the rooftop bar and patio was very nice

the roof top bar / restaurant was phenomenal

it was close to where we wanted to go! it was clean! nice gym!

coffee in the lobby would be nice if you come in after bar area is closed

it was clean and there was a variety for breakfast

that the pool was open yet other than that everything was excellent

it was clean and had a gym.

the breakfast was cold, would be great if warm/hot.

thing i didn't like was the pool was closed

the breakfast could be better

especially if you have kids there was hardly anything to tempt them

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it was never addressed

kitchen/eating place bit small, easily get growded

advertised as a fully stocked kitchen but while you can ask for a hot plate, they only have a frying pan and no pot, so all the

big rooms breakfast

work out gym

the room itself was clean and enjoyed a nice soak in the spa tub

continental breakfast is on point

very helpful and a great place to relax and enjoy yourself free breakfast included

the pool & hot tub were bonuses

the provided breakfast was excellent and everything was well worth the price and so i would stay there again

kids in the elevator had been at the pool

room we were in felt more like an apartment/home which was so nice, especially with our kids

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

pool, location

my son had so much fun in the pool

love the gym

i used the pool and gym

the bar was great and bartender was so sweet

breakfast needs work

breakfast was mediocre at best

the hotel has a pool, hot tub, and an outdoor fire pit but we did not use them because they were out of order

the room was comfortable, spacious, and had a kitchenette, which is a great feature for in room dining

will definitely be my go to whenever visiting the areaud83dudc4dud83cudffe breakfast was awesome & it’s also pet friendly very clean

i loved the big walk-in showers and the hot breakfast.

size of the room was adequate for 5 people. hot breakfast served both mornings was great!'

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

breakfast was hot with plenty of variety

easy off the interstate, very quiet, great breakfast!

the front desk staff was very helpful. and the shuttle was a plus,

the staff was great. the breakfast was delicious. the staff for breakfast are so nice.

awesome breakfast, very friendly and great location

it was clean. staff was friendly. shuttle to the airport

staff was friendly and helpful. kids loved swimming pool and breakfast was awesome.

my kids no longer eat off the kids menu, and the adult menu did not have a good selection of kid

the room service food was awful. the hair dryer didn't work.

the pool was great, really big and roomy the kids loved it

pool and rooms

better menu for room service.more snacks and sandwiches

fitness suite and swimming pool

pool area was good, especially for our kids no hot tub

room was great and breakfast was a nice bonus.

its walking distance to river front park, yum center. best breakfast i've had at a hotel.

was alot of people mainly kids running up and down the hallways who where quiet noisy, but that really wasn't the hotel's

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we couldn’t even stay in there long (not hotel fault

inside swimming pool was also nice and clean

breakfast eggs cold. ran out of sausage. only had fat free milk.

no room service

the pool was very clean and outgoing the breakfast was delicious

great room awesome staff parking was excellent and breakfast was good

nice pool area,also a nice area for outside sitting

you had the choice to either have room service or not, which helps the environment

$19 parking yikes! & very small cold pool for kids.

pool water was dirty

i also liked the full size refrigerator and kitchen utensils

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

the pool closed at 10

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

the only problem was their laundry facilities or not working if they have been working they would have got a full five star

the weather prevented us from using the pool area and walking around the grounds

free shuttle besides the airport

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

pool was ok

breakfast was yummy and had a lot of options

breakfast the rooms

breakfast was on my floor

just as soon as a tray came out of kitchen it was gone before the line

the spa tub was the best part

free shuttle within 3 miles

always the breakfast is what i want

great breakfast aswell

my favorite was the 24 hour gym and the breakfast bar was amazing as well

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

location , room, restaurant was amazing .. room service, the location

we loved the decor, the bar area and drinks, and the beautiful quiet room!

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant and the smell of bourbon wood burning steaks

room service was quick

great to come back to moxy bar and enjoy the fireplace and a night cap

the bar

perfect location for what we needed, bar onsite & amazing tacos!

kids welcome but i wouldn't recommend this as a family oriented hotel

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

laundry facilities are downstairs with a great-looking fitness area

has a nice lobby area to hangout in with bar and snack area

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

this is the first hotel we have stayed at that had games in the lobby for the kids

to remind people that comes with pets ,they were moving around the food and bar area too much

the pool was great and the beds were very comfortable

pool was extremely small, but we were with a bunch of kids

breakfast that was with our stay was not kid friendly

rooms were nice, the lobby was nice and we were with a group, so the kids could play

some of the people that were with us tried to get breakfast, the area was closed and it was only around 10 am

staff was polite, shuttle drivers were awesome! breakfast was delicious.

the hotel shuttle was easy to use

clean, free breakfast

wish breakfast had a few more options but it was good

the shuttle service to the expo center was such a bonus

great pool

to get into the pool outside you had to have a separate key couldn't use your room key for entry

clean, comfortable beds, nice breakfast every day, pool was great and workout room was nice

very close to airport, 24 hour shuttle, 3rd party parking on site.

of the adjustable shower head prevented the curtain for closing completely, allowing water to pool on the bathroom floor

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

pool was closed due to ph level, so kids couldn't swim

the one thing that could have made it slightly better would very a longer breakfast time

the night shift made the kids get out the pool for no reason at all

friendly staff, useful shuttle.

only negative was the pool