excellent breakfast great value. great spa and pool. very cmfortable quiet room

told there was a kitchen in our suite

great breakfast

mugs, two suitcase stands, motorcycle parking with wash station, good pool, better than average breakfast

staff was very nice and the rooms were well appointed (kitchen

beds were very comfortable, especially the pillows! free wifi was great.

had advised of our check in time but had to pay a $10 extra fee for early check in

the staff was quite friendly and responsive to a wifi problem

bed was ok, excellent wifi

old, kitchen not clean, lot of nouse from highway

there is nice sized kitchen in the room so for a longer stay than ours it would be worth it to take advantage of but we

i had booked a unit with a separate bedroom and a kitchenette which i thought was on the ground floor

older facility but very well appointed kitchenette unit, everything was there & worked, spotlessly clean kitchen & bathroom

kitchen was falling apart sink leaked

highway inside it was quiet and though not the brightest space there were nice amenities like the kitchenet, locally sourced coffee, tv and a shower with really great water pressure would

facilities at the hotel were amazing, pool & gym too

rooms were nice and pool

great breakfast.

good amenities; good location; quiet; fire pit and outdoor community kitchen; fridge in room

it was great with the pool and gym. rooms were nice.

pool pool pool

bar or restaurant had loud musical trivia on

bar is closed as well

pool, breakfast, clean room, good price for the island.

the food was good, nice breakfast

as i was there in the middle of a heat wave the pool was a huge bonus

bed and pool and low cost.

the pool was awesome always clean

the pool was beautiful

clean rooms, pool was clean and nice, staff was friendly

excellent employee on duty upon my arrival, room very nice, parking great, many restaurants or fast food outlets nearby i liked my stay

overall priced well, staff fantastic, wifi good, but the dark room and those carpets - i wouldn't return unless they were replaced

no wifi that we were aware of.

close to many restaurants and market, convenient free parking

great location walking distance to most things staff was great free wifi

quiet and close to town. good laundry facilities as well

the outside appearance and parking area were not that appealing

there was free wifi, but we didn't use it

the room was comfortable, parking was visible from my room, and the shower was hot

great room. responsive staff and quiet area with good parking

having a bar fight right underneath our window

continental breakfast was good and the room was just fine

great continental breakfast was available in the morning

the breakfast was more than i expected, they had 2 waffle makers along with bread, bagels, muffins, and

i also liked the fact that one could have waffles in the included breakfast

oh and the laundry machines are a lot to pay for

went out for a few hours in the evening so no light, tv or wifi

the kids loved the

pool, rickys diner and room service for our cocktails.

beside the laundry room and each time we went to our room there was laundry all around on the floor

kitchenette

wifi was weak.

separate bedroom, plus the bed in the main room the price was very reasonable, as was the pet fee fast food places very close by, as was a gas

the parking lot is well lit

seemed it may have been up to the previous travelers to clean the kitchen and table, so that could have been checked and addressed prior to letting us into the room

they let us do an early check in, which we appreciated

early check in was a bonus

arrived late and was offered a stay because of a previous cancellation at another hotel

great location. it was a whole apartment, so loved the big living area and kitchen.

living room and kitchen were perfect for entertaining our guests, lots of room to sit and

was hard to come by before the restaurant / bar opened

the gym is great

was clean, the rooms were beautiful and we loved the pool

the pool and whirlpool were lovely to help two travellers unwind and relax

location and friendly staff bar & food staff were exceptional

no pool or spa or steam room

the gym has plenty of equipment for a good workout too

the steak and honey mustard chicken were perfect and the nanaimo bar cheesecake was amazing

we enjoyed our meals but never made it to the gym

really appreciated how helpful the front desk staff was with giving me a late check out on the days when i wasn't sure whether i would be back to the hotel and were

e one

nice bed, really comfy, great gym, location; near of everything.

walk from parking lot. breakfast in bar limited

a standout perk was the free 24/7 self-service laundry on the third floor, which was incredibly convenient

staff, great location and free parking

close to highway. friendly staff. laundry facilities.

there are 24hrs laundry facility

great storage in my room and appreciated the shared kitchen, laundry, and common room

i loved having the use of a nice big kitchen and having the laundry facility right there

i loved having the use of a nice big kitchen and having the laundry facility right there

he was so lovely when i called him on the phone in regards to an early check in (due to arriving earlier then expected) and even

delicious breakfast included

laundry machines should be in working order and the breakfast space and choices could use an

comfy beds and rooms, clean shared areas and rooms, laundry room on site, extremely friendly and helpful staff from reception to cleaning team - shania

laundry timing should be open more hours

the woman running the continental breakfast was so so so so sweet, wonder lady

as the items offered are simple to clean up possibly offer until 10:30am for late risers no pool or hot

clean and close to downtown. breakfast included.

size of room and waffle maker for breakfast

breakfast- toaster don’t brown toast, switch up breaky egg omlette.

booked two family suites with kitchenettes and were expecting stove for cooking capability but it turned out ok when the staff

i enjoyed the kitchen had dishes and utensils to use

kitchen inadequate to use

kitchenette was very sparse, and there was no soap to wash dishes

had two rooms with a kitchen area between them

she instead gave me the family room for the same price because i have kids

also would not accommodate slightly early check in request

she made sure that a hot plate was available so i could cook, and arranged an early check in

staff was so wonderful and accommodating we need an early check in and they came through

turned out it was a family with kids

nice beds, free wifi, it's clean, not too noisy and near departure bay

do buddy bugged me and there was parking right outside of my door

clean, comfy beds, lots of space/kitchenette

paint parking off back of door, had to look for a plug for my cpap

location and parking was great

very well equipped kitchen - perfect for self catering

clean place to stay for families, it’s is very thoughtful that i can find anything i need from kitchen

the cottage was 3 bedroom with full kitchen & laundry

i couldn't figure out how to turn on the light in the kitchen area

suggestions for improvement: i suggest that they include one roll of paper towel in the kitchen area

location, easy early check in, good parking and easy access to room

we were upgraded to a suite and, as requested, it was made available for an early check in

good breakfast options and the cheap onsite laundry facilities were handy

kitchen - stove, pot, cutlery, fridge, microwave, coffee

room was noisy - next to laundry room and noise from room above

breakfast was delicious, lots of variety of quality food

lovely staff, accommodating our needs with early check in when possible.

spacious rooms, thoughtfully appointed. everything you need in a mini-kitchen. quiet.

staff, barbecue area rooms over looking the lake flexibility- early check in was accepted

we didn’t have exact coins for laundry. hot tub didn’t work.

some reason, our car wouldn t start and we were in there underground secure parking, maintenance man and front clerk helped me driving me to the local canadian tire to buy

e to insufficient staff

location is near the nanaimo ferry terminal. easy parking. wifi is stable and fast.

great location. great character. helpful and knowledgeable staff. quiet. secure parking.

bar and restaurant excellent service and very knowledgeable

breakfast offered something for everyone

beautiful clean rooms. excellent complimentary breakfast. friendly staff.

room was next door to the laundry room

the included breakfast was also awesome

the jetted spa in the room