the pool changing rooms locker area was cold

room service twice, was very good and reasonably priced

wifi doesn t work well but i don t think you can really expect that in such a location so i

the room was modern and well appointed, with free wifi which worked ok

freshly cooked breakfast in the morning was far better than from a hot

was of very good standard and plenty of the breakfast items

bar closed at 10pm and we had only just arrived despite the information in the room saying it was

excellent facility good breakfast

lovely downstairs piano bar and beautiful staircase to our room

bar great and tinto lager really good

good location. good food in the restaurant and a good breakfast. friendly, helpful staff.

to stay over whilst attending a wedding, staff were super accommodating arranging early check in

the staff are very friendly and helpfull loved relaxing in the bar with family and our two dogs

staff were all friendly and helpful and the breakfast was amazing

we arrived late and missed supper but were allowed to eat our sandwiches in the bar with a glass of wine

drinks were a little slow in the bar area, but i think the member of staff was new and training up

beautiful rural location with lovely views from dining roo.m and bar area

staff in the bar in the evening and at breakfast were really excellent

were comfortable & clean, great view from room, restaurant, bar lounge, friendly helpful staff, good sized bath

extremely welcoming and friendly staff, their on-site discount and late check out offer, just a nice touch

i have to say that very sadly there was a fire in the spa whilst i was there and i want to praise and thank the staff (and the local people) for their

staff were very friendly the food was great the pool was well maintained and the service was

the staff are absolutely fantastic, the spa is very good

i think the hotel would be 100% perfect if they where to have the pool and spa facillites back up and running

spacious room and good food, with a huge bar area to relax in

good breakfast

the breakfast was wonderful

i would also like to add that the breakfast was absolutely delicious and i love that everything is made freshly to each guest

helpful proprietor/s - didn't stay for breakfast but just know it would have been as good as the welcome - will definitely try to book

breakfast was amazing

staff in hotel and bar were very helpful and friendly

all okay, maybe would say the bar was a little cold, but the rooms are always very

great atmosphere in the pub in the evening and kids were allowed until 9

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

room was fab... food was lovely and bar prices were exceptionalud83eudd23 staff were amazing

free parking and free wifi was good also

the staff were very helpfull and friendly including the room service ladies

ze and confort) , good level of service , clean room , room amenities , good room service , free parking ,

no room service during my stay

plenty of parking

ev charging

convenient location to motorway with access to ev charging.

ev chargers in car park

me in,and quickly handed me the kye to my room,asked for late check out (1pm) at the cost of 10 £

perfect for a night stop over. quiet and comfortable. late check out for extra £10.

great bathroom and shower really useful small kitchen with all you could possibly need for a quick snack or microwave meal

beautiful property set in amazing grounds parking right outside

because it was marked private we veered right to the parking at the back of the building

in my bedroom (which was really a suite) wifi was a little slow - so in the evenings i mostly worked in the magnificent drawing room - wifi (-)i couldn't get onto wifi at all (-)wifi could be improved. when on business good wifi is important. (-)get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest (+) no issues with wifi during our stay (-)wifi could be better in rooms (+) wifi issues, but could get online in lounge, with free whisky, so emails completed with varying (-)wifi in the room would be good as signal isn t very good (-) wifi strength was not strong enough for me to work in the evenings (+) good wifi

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had dishes in it , worktops

friendly staff bar food and bar lovely

great atmosphere in the bar

the woman who i spoke to on the phone, who also greeted us and worked behind the bar was exceptional, fabulous service

staff were brilliant! very cosy friendly bar and excellent food!

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the food here

check in and bar staff were very polite, friendly and helpful.

great food that even the kids liked

also the food in the bar was excellent, kids loved the carvery and the choice of food was

with two ev charging stations

the noise from the kids running about upstairs.

breakfast was good value

everyone at reception and in the breakfast area was very kind, welcoming and helpful

room had 2 kids aged 10 and 8 and there was not enough room in the beds so very liitle sleep and

we were there to celebrate my niece,s 40th birthday room was good breakfast was well worth it

free and reliable wifi internet

ample parking for works van

free parking with plenty of space for everyone, no squeezing into tight spots

quiet. comfortable and clean. easy parking. shops close by

clean comfortable easy parking and close to station. staff were very welcoming and helpful

was able to use wifi

very nice and polite lady on front desk hotel very clean and comfortable and a great breakfast

nice breakfast

very good.husband got 3poaced eggs myself had a cooked breakfast no complaints.

breakfast add square sausage some beans

breakfast to small would be ok for a child

room service menu was somewhat limited and the prices a bit steep

went to the gym and got the times wrong for breakfast, turned up 30 mins late, one of the staff 'sorry not got

the pool was distinctly chilly and no supervision so kids bombing constantly

expensive for dinner and drinks and gor woken up by kids running around above me at 7am

the swimming pool was great as was the sauna and steam room

aside from having a very busy bar and restaurant in-house, the area has ample eateries both dine in and takeout, also convenience

the bar was beautiful and the rooms spacious

a key for the front door so no need to ring a porter or bell for entry after closing hours of bar

was good and the location was good as we were attending a function in the golf club which was walking distance

nice little sports bar with separate dinning area, which looks newly refurbished

beautiful hotel and grounds. staff lovely, kids enjoyed the heated pool and playground

breakfast excellent. spa and pool nice and warm and clean.

nicole served us in the restaurant and was very professional, well mannered and great with the kids

breakfast could be improved

we really appreciated being able to relax and unwind using the hotel s facilities like swimming pool, sauna and steam room - it was just what we needed

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

cocktails at the bar were so good

there aren't any pool/gym/spa facilities

breakfast was superb

my bed was comfy, breakfast was decadent…

it was clean spacious i loved the pool and spa

the leisure and spa are really good and relaxing

giving the kids an easter egg was a very nice touch and the kids loved it

pool water - too cold.

staff were friendly and gym is fantastic!

friendly welcome. lovely room. excellent breakfast.

great evening meal in the bar and lovely homecooked, generous size breakfast and continental choice

good beer and food and top breakfast

recommend spending evening in the bar with the locals

evening meal was great and breakfast was lovely

and grounds were beautiful, spa was fantastic, food was the best food we have ever eaten, staff were amazing

this doesn't work for visitors as we spent day time in the tour and expect to go to gym and pool in the evening, but it always close at 7pm

self contained with restaurant bar and gym spa on site

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

the pool & spa is wonderful. the restaurant was a bit pricey but delicious. the room was comfy

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well friendly and knowledgeable staff good value for

great rate, clean, easy parking. perfect for my business stay.

plenty of parking. nice room.

very good hotel, friendly staff, good gym and good location next to shopping mall

there was no room service

bar is very good and breakfast was fabulous

also had ev charging in the parking area which is great

friendly staff, very good breakfast, ev charger on site, easy parking

ough remember to register your vehicle)

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

staff were very pleasant and helpful, the room was very clean and breakfast was great, had a good selection on offer

parents can stay close to their kids while helping them to adjust

did not say if they had room service or not i m guessing they never as it wasn t stated

service from the team, we visited with the kids and goodness me it was amazing

my kids were put in a access room with a shower floor that flooded every time they used it

in ground floor with windows to terrace and some people smoking and kids playing loud - couldn't sleep early

would have rather had a full regular bed instead of pull out bed for the kids

staff were friendly and very helpful on arrival and departure, the menu was great and breakfast was outstanding

was great with shuttle bus making regular trips to the airport and secure parking

like the bar and restaurant, good choice of food and drinks

i could get early check in which really helped me a lot

restaurant was poor. menu was a like a kids menu. maybe more suitable for younger guests.

the bar / restaurant area is fab

the hotel itself offers complimentary tea and coffee in the bar area and people can gather in this area to play games and have something to eat or drink

nice bar with tasty food

ordered room service and the salmon was extremely dry

check in was simple, hotel was spotless, very spacious rooms, room service was fast, food was great, i stayed on sunday the 14th april and the woman at night

restaurant, pool, saunas, hot tub. lovely room. very helpful staff.

great location, very friendly staff quality food shuttle bus to airport

internet was slow at times, and unless you use wifi reception can be very poor

the bar area was used as part of the restaurant so not really a place you could sit down comfortably

would need pool and steam room is good too i was also very surprised about how good and quick the wifi is

kids set menu excellent value

veg sticks and dips starter we picked on the kids set menu was dismal but the restaurant staff were quick to sort this out with an alternative

the wifi is terrible

the 3 bed is above the doppelbed and it is advised to not to be used by kids under 6 years

breakfast was tasty

best hotel if you have 3 kids

the refreshment bar offers tea and coffee 24 hours a day

problem was bathroom door, if you go with your family your kids can see your body's shadow from middle of the door and your full body from top and down of the

would have liked to be given a code at reception for the wifi as they know the method suggested does not always work

choices for vegetarians my friends and their kids dont eat meat due to thier religion they did not enjoy the

reason i booked was that they had ev charging on site, which i kept being told my staff worked, however each time i tried, it did not

early check in when we arrived at 10am late check out 12pm

the kids enjoyed themselves and the team knew their city very well

wifi worked well and there is a reasonable size car park

the free wifi is also non existent in the bedrooms only around the reception

the hotel was generally a little bit tired but was good value for money for us going to the open golf at troon

bar and dining facilities were excellent and good value for money

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

bar prices for soft drinks and snacks for kids

it is so friendly aand the kids have so much fun, and nobody bothes them

food in restaurant amazing, breakfast great choice and tasty with added bonus of having room service-much appreciated after a late night

bar has good selection and no problem getting table at restaurant

the bar and restaurant was lovely really nice inside and the staff are very welcoming

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

nice bar and restaurants attached to the hotel

food menu looked great and must have been tasty as the bar restaurant was busy whenever we passed

pleasant outside area at back looking towards golf course

parking could of been better

was clean, covid secure, modern with good restaurant, bar, and pool complex

great facilities

lovely location and great facilities for kids

and free access to the golf course for a walk for the non-players

friendly staff. well equipped gym.

location was good for our needs, free car parking with lots spaces luxury toiletries quality towels and bed linen

great room , friendly staff. also used the gym which was great

shuttle service to airport was brilliant

location near the airport with a complementary shuttle and good restaurant with a very nice wine list and a very helpful and knowledgeable server,

parking and grounds.

no food or room service

was basic but clean and with the

no table in the room for working. awful wifi. breakfast inconsisent - no sweets on some days.

were so welcoming at reception, service and staff in the bar and restaurant were very good also

the front doors open all night so made it cold in the bar area

kids meals in the restaurant were poor quality.

coming here for years) but were so impressed with all the work that's been done throughout the bar, restaurant and public areas

the team managed to give us an early check in as we arrived earlier than expected

the bed mattress was old kids running around late at night

rooms are larger room 35 is a great room breakfast was cooked to order and a full scottish style bar staff polite but busy waitresses was

ample parking on site

the location is ideal for me - visiting family who lives in glasgow, decent parking, quiet area, petrol station, coop and a beautiful little lake nearby

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

from the event staff, reception, bar & restaurant and cleaning staff

free on site parking

excellent buffet and breakfast

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

breakfast was good value

pleasant bar and very friendly people

that the bar doesn’t open at 8am. ud83dude09

find anything i didn't like but if i was nitpicking there was the tiniest background noise of the bar next doors music and air conditioning up until about 11pm but it was drowned out by the sound

dave, i will never forget the wonderful evening at your bar and in your hotel

hotel with a fantastic location, staff and a bar that was still open after the rugby

place breakfast was really nice and good selection of food

we did think the pricing in the bar for drinks was a little overpriced but we understand that it is based near the city

) free wifi

though it was a big place you didn t feel claustrophobic breakfast was lovely the spa was nice to and the staff are very

staff were very friendly and so nice to the kids, the room was brilliant i expected one double bed but had 2 which was so much

the bar and restaurant staff were all friendly, greeting customers with a smile too

lovely bar and welcoming lounge

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

staff are very friendly leisure facilities are awesome especially the swimming pool for my kids

t

had hoped to try out the gym in the morning but ended up staying in bed an extra hour instead

hotel has a well equipped gym and a lovely heated pool

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

decorated lovely, good location for glasgow, free parking. quant village!

parking on site, lovely clean hotel and comfy bed.

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

bar and restaurant are high standard - quality of food, prices and service

this is an amazing room and also had room service for breakfast which was delicious

very little, bar the staff who was kind and helpful

no restaurant/an no real bar only cans!

the breakfast was very nice and was served in a cozy dining room

was a bit dated - no bar although they did have a limited supply of canned beer

when we went to get a drink there was a tiny bar at reception with a small selection of drinks

was great, room service and some staff very helpful

great room

wifi signal wasn't great.

location was perfect .. breakfast was great and the hotel was beautiful

friendly staff, room great value for money & food/ bar was excellent

even treats on bar and bowl of water brought out without us even asking

bar was a bit characterless in the late evening, not another person there and that was on a

very quiet place, very good breakfast from the bar menu, perfect coffee. highly recommended!

was no straight way from the room to the bar you had to walk around the building to get the bar with was no biggy but it would have made it

views and having social activities within the area. bar on site

food in the hotel was lovely and kids menu has a few good options

which due to our kids wasn’t big enough

the house at first as felt a bit isolated, room service wasn't available as short staffed in the kitchen and having arrived late i didn't want to go outside again to the main hotel to get food

billing bottle of kids' milk is a bit

the room size, ceiling heights, decor, shower, wifi, bed comfort, free parking, bus frequency

available breakfast - fresh, perfectly cooked and scrummy added bonus of multiple dogs in the bar in the evening, perfect to replace the dogs you have left behind for the night

food in bar was good and breakfast cooked to

a great bar for drinks at the end of the day

us to leave car and get bus into town after checking out in morning ud83dude01, had meal in bar before we left which was very nice

the bar staff were attentive and helped with drink selections

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

lovely soup and sandwiches from room service

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals (+)the evening meal to the bar was brilliant service and atmosphere was excellent (+)faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us use the couches and watch tv and served us drinks when the bar wasn't even (+)most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks cheaper than most outside (-)guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top floor was brilliant (+) the staff, reception, bar & reception were first class (+) breakfast was tasty, bar and restaurant was lovely and modern (-)the dining room had been open but we found a bar that served food a half mile away (-) in reality there s no restaurant and the bar and hotel were so quiet the bar was empty

rooms, super comfortable beds, room service and clean every day

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar below the hotel is one of the most interesting i have been to and the welcome was

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

was nice having a bar down stairs that you can relax in before retiring for the night

the bar was cosy and friendly

no noise from bar, but nice that there was a bar available

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

biscuits,bathroom was very clean and soap and shampoo is supplied with the room,there is a cozy bar downstairs with friendly staff,bus stops right beside hotel with regular buses to center its

check in and late check out

hotel in a great location, with parking

charging for the car parking

the wifi was a little patchy, which made a meeting i had planned on line very difficult

parking spaces behind hotel also limited, although we did get a parking space

only noticed at 1am (ish) when putting kids to bed and we pulled covers down to get them in

at the bar and restaurant quite expensive some details of cleaning were missed in the room

was very clean, breakfast is very good, kids playground is near the restaurant

spotless and well stocked, our stay was just amazing and breakfast was spot on and a hit with the kids who were also very happy with there

nothing to keep kids entertained

i requested an early check in and it was so slow and didn't happen

got early check in

convenience. access to public transport. early check in.

i wanted an early check in and the team at apex facilitated that without any extra charge

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

bed was lovely & great set up for kids bedroom area.

stayed in the family room, which was very big and spacious, kids love the bunk beds, and the separate room they had

bar downstairs was cosy and festive

comfortable bed; nice views, good breakfast, good food in general + free room service which is not the case usually

bar was relaxed with the kids for which we are so grateful

it had the cutest bar

nice bar and good breakfast

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

bar area was lovely and the breakfast was great and well with the extra cost

loved the breakfast that we paid extra for and the tv was easy to work out as well as the cosy size of the

adjacent bar is fine for a snack and good prices

had to get breakfast elsewhere as my partner is coeliac meaning he cannot have wheat or gluten and sadly this

staff at reception were very polite and presentable, the evening food in the bar was excellent

did not have breakfast,the location was fantastic,lovley and clean room

extra provides for boyfriends birthday - late check out, drinks vouchers, attentive staff.

family after long day, kids like to watch tv, the tv only had bbc channels and none of the other channels

the staff on reception, on the bar and in the dining area were all very friendly and welcoming

very friendly staff, nice bar & breakfast

requested specifically regarding our kids 1st birthday to organize something

wifi breakfast arrangements etc - would have taken 1 minute and added a personal touch - rather

we decided to have dinner downstairs in the restaurant / bar and that also didn't disappoint

rooms quiet, even when bar and restaurant hectic

wifi signal was really substandard for such an establishment, this is a priority for business needs

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

overall a very great overnight stay with the kids, thanks

loved the wide choice on offer for breakfast and everything was very tasty.

bar was beautiful and room perfect

great breakfast, and lovely staff. we had an evening meal too and it was lovely

the staff were amazing. high standard of breakfast and rooms.

and they offered room service food but why do that when there were places outside that you could eat jn that would

the bed doona was way too small for the bed and no laundry facilities on site or close to hotel

shower worked well & laundry was fresh & clean

the kids has a seperate room too

was only one pillow in the room, which meant fashioning more support out of towels and dirty laundry

arrival drink at the bar

staff attentive, whether at the bar or at the rooftop, they made the experience a memorable one

was under the impression that there was a gym, but it's a small room with a few workout equipment

the staff were extremely friendly and helpful and to top it off, we arrived from an early flight and were accommodated with an early check in which was amazing

there's a games area which is great for kids and adults too

have been nice if the reception area was used rather than having to go in and out of the bar for check in/out and collecting key but this is only a minor detail

was great except the wifi in my bedroom (room 1 on the ground floor right next to the bar and corridor area) was virtually non-existent

beautiful old building. bar in the hotel. new bathroom suits throughout.

the lady behind the breakfast bar on the saturday did not even make eye contact !!

surprise with a cuppa,bottle of water and breakfast bar on checking out ad wasn't expecting anything

the bar was nice

good location, super service. best breakfast in town!

was hungry as i hadn't eaten much, so i was delighted when there was a little wooden thing with a room service menu qr code

hotel wanted to be green, so we agreed to reduce the room service which left us with wet towels

i arrived at 9:30pm on a friday after a long day of travelling to be told there was no room service which was unexpected

superb breakfast good evening meals super nice staff very centrally placed hotel free mini bar in rooms nice size safe in rooms will for sure stay there again

no breakfast room service

the room was quiet and comfortable with a good tv and great wifi

good room service every day

hotel is fresh and modern and free wifi was

was not flexible on early check in

thought they had laundry service but its mostly for tours

an early check in at 2:30pm instead of 4pm

card only bar though this seems to be a thing in most places now

location very clean , staff excellent, very friendly bar tender anna and very helpful waiter , reception staff also very friendly, watch out we’re

great location, free parking, food was excellent, service was excellent.

are friendly and welcoming and the food in the restaurant is excellent both in the evening and at breakfast

good restaurant and bar downstairs, fresh delicious breakfast cooked to order, big car park, nice, fresh and clean

parking. have to compete with restaurant visitors ;-)

of feee parking

and breakfast are excellent

nice room with good location. all goods are there including fridge, boiling pot, gym as well

quiet but central location, great breakfast and comfortable room.

great stay and staff done well to accommodate early check in

room was really nice, the staff were friendly, breakfast was excellent value for money and the gym facilities were okay