) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

location next to sally lunn’s and close to baths, spa and abbey

great staff, enabling early check in and storing luggge while we explored

she also allowed us an early check in as room was available

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby columbian coffee shop serves amazing coffee

the facilities inside were fantastic as well- the pool/sauna room for a quick visit is recommended

2nd floor) was not that good

i you do go to reception to use wifi

who works in the cocktail bar was extremely friendly and made us both feel very welcome

all the staff in the reception area, breakfast room, and bar made me feel welcome and accommodated my requests

a wonderful breakfast and even a little bar in the lobby made for a very comfortable stay

special shout out to tom behind the bar, went above and beyond on drinks recommendations while at the bar and suggestions on what do do

breakfast was delicious

not enough tables for breakfast

staff were lovely, breakfast was good, the gym was decent, and the room was comfortable and

employees were really helpful and friendly from check in to room service

the room was stunning, room service was amazing. great location.

the wifi wasn t working and the tv didn t have any streaming services.

it was our special anniversary and they very kindly offered us a complimentary upgrade and late check out for being a longstanding ihg member

service at breakfast was slow. wifi not very reliable.

lovely accomodation staff - even offered early check in

room service dinner was fab

the spa facilities could do with being adult only as they’re not big and so the noise from the kids was pretty loud

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

early check in was brilliant

p) to be downloaded in order to use the charger

wifi was pants. my ping would go from 32 to 1,900

poor wifi!

walk from bath spa train station to francis hotel

from the helpful concierge parking to the early check in and so central location

staffs were really friendly, requested to make the sofa bed for my kids and they didn’t take long to get it settle

the garlic bread was a kids cheese and tomato pizza pasta overcooked and not very

staffs were really friendly, requested to make the sofa bed for my kids and they didn t take long to get it settle

wifi was terrible. constant internet drops and poor signal

arrived with the wife and kids at 9pm

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

breakfast was nice, kids loved it, very convenient location.

evening room service didn t happen believe due to lack of staff

wifi not so awesome

but its real attraction was being literally over the road from bath spa rail station and perfect for central bath

tough to fault - not much availability for spa appointments and the bar closed a little early for us

i had a pregnancy massage in the spa and i felt very relaxed and cared for

the beds and pillows were a slice of heaven and the spa was amazing

we would have a menu for room service in the room.

no minibar. not sure if there is room service, at least no info in the room

very nice residents lounge / bar on the lower ground floor

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

location is excellent. very extensive cooked breakfast menu with quality ingredients.

we usually stay at the bath spa hotel but we weren't using all the facilities so we felt it wasn't good value

all the staff were excellent, and the hotel has a lovely bar and courtyard and breakfast was delicious too

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

no room service , got charged 10 parking

wifi didn t work in our

to small for double ,no room to put luggage,shower broken but was repaired,no room service at all for the price of the room we expected a lot more , ordered toast for

beach bar was fun

parked right in front of front door parking free

nsidering that its a 250 yr old building), nice open garden for kids to play, strong wifi, good breakfast and located within 10 mins walk to bath center

location for town, walkable within 5-10mins and added bonus of off road parking

early check in

kitchen was well equiped

we were lucky enough to have a fab four poster bed and spa bath

there was a good choice of breakfast items and having a bar was unexpected but a nice touch

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

very comfortable, lovely dining room and bar

comfortable bar area and food offered in the evenings

and accomodation excellent, breakfast really good and bar food very tasty, staff were really friendly and welcoming

everything, the great amenities like ac, beautiful views, and discounted breakfast at the wonder bar beneath the rooms

) 15 mins from bath spa uni, so really close for visits

stylish room, comfy bed, decent shower and bar and restaurant downstairs

great position 10 minute walk from town, comfy bed and great shower, good free wifi

outstanding room, breakfast and value

good choices for breakfast

was 10/10 staff 10/10 decor very tasteful and in keeping with the style of the house cooked breakfast, husband rated it as the best he had tasted bed very comfy dressing gowns and slippers a

very well presented boutique hotel. great loft room with fantastic views. excellent breakfast.

think the cold part of breakfast could have offered more

hotel, though the outdoor pool is camera-free, which stopped us from taking good pictures

although the half term break the kids will be around, we had much time to ourselves for adults from 6pm time

not recommended to use when kids are around as they tend not to follow rules and do a lot of jumping and

dly the rower i was using was taken away mid session, but hey ho, i just

the gym & spa facilities need updating

in bar for winter warmers but when asked for a hot chocolate the i assume manager said they didn’t

location is a bit far away from bath spa train station, around 15-20 mins walk

breakfast was great

room a little small as had sofa bed out for kids, but clean and had all we needed

they put on a halloween activity which kept the kids entertained

the bar was a perfect place to wind down

room service might be a nice

the drinks in the bar refreshed us

we were very disappointed there was no room service - the only downside to the stay!

room service, need go down the stairs if you need any drink or snack , but still amazing

thought the room service breakfast was a little overpriced per person and the vegetarian offering on the

indoor pool is a little bit small but i was still satisfied!

breakfast lovely, very easy parking

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

great location with parking

comfortable and spacious room with comfortable bed and lovely view. great breakfast.

a little bar fridge to put water etc

smallest bar in the country

hooks had come off (too high for me to reach) so hard to shut them properly no possibility of early check in (no reply when i asked how much the ‘additional fee’ was), no bag storage

great location, delicious breakfast, helpful staff, very clean. would highly recommend

room, helpful professional friendly staff,comfortable bar, excellent bar meal

the breakfast had an excellent range of choice.

good room service

very comfortable rooms, excellent room service

spa facilities would have been nice.

like everything ,location,staff at reception,staff in the bar for breakfast

room upgrade paid for but; broken spa bath shower head of the fixed above head height type on a wall and was either scalding hot or

liked the waterwheel feature outside aswell as the bar with a lot of pictures of hollywood glam icons

the spa bath did not work which we were really looking forward to using.

beautiful location and nice breakfast

accessible on foot via cotswold way and a path leading across the golf course

place in the hills overlooking the golf course and racetrack

the bar had good opening times

being able to bring a drink from the bar into hotel room felt like a rare treat

perfect for lansdown golf course, racecourse and park and ride into bath

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

parking was good and handy bus stop close by into

no room service

couldn't get food in bar as too busy but comfortably sat in

ey did not have laundry facilities on premises) or anything to do in the area

initial check in process was slow and seemed a bit disorganised, similar to ordering room service, it feels like these aspects are neglected slightly

plenty of parking and the grounds were beautifully presented, we particularly liked the terrace area where we

nice period property , location excellent and parking night porters all good friendly, chatty.

to but still perfectly useful with everything you could need: outdoor jacuzzi, outdoor swimming pool, indoor hydrotherapy pool, sauna, steam room & plenty of seating indoors/outdoor

spa facilities hit the spot, helping us to relax and fully enjoy the stay

location also perfect for visiting bath spa uni

dropped out, room reorganisation was needed prior to visit and we had different dietary needs for breakfast

great choices offered for breakfast

parking as great had singer on the evening but in room which was close to bar couldnt hear him

view, vibe, friendly staff & bar counter ud83cudf7b

english breakfast took 40mins to arrive

had a breakfast, but it was one of the best i have ever had at a hotel, and the black pudding was to die

had supper in the bar area the night the lionnesses brought home the trophy

nice but very upmarket for dinner with kids

it was great having the play area too as my kids really enjoyed it

the room service by advance request policy is disappointing: obviously designed to save on staff

i liked everything, the wifi in my room was a bit poor

great wifi

bbc stations) and free wifi was not good at all

need to have more bar staff during the day part of the wedding we attended and need to have someone attending the

place to stay , from the lovely room to the traditional bar & restaurant

aspect was absolutely excellent, room, food, breakfast and dinner daily and lovely staff, nothing was too much bother

lovely bar and garden with excellent food

early check in and on site free parking were a bonus

the bar area is really nice and the staff / food is excellent

breakfast was super tasty and well presented everything about this hotel was 10/10 absolutely spot

we stayed here 16 years ago and wanted to bring our kids (14 and 11)

convivial bar and great restaurant

delicious breakfast in a beautiful setting, with attentive and welcoming staff.

because of the inclement weather we were able to stay on in a quiet bar and continue our family reunion and birthday celebrations

mini bar with a good choice and snacks too also a few items were complimentary

nice view of the valley, nice beer garden, love the sleep spray and hand sanitiser gel, strong wifi

clean room , lovely location excellent bar and restaurant lovely staff

parking space limited mainly during pub opening hours

in for evening meal as well as breakfast dog friendly - you could have them with you in the bar area

�a

spa - large and extremely well designed with a gorgeous pool

brasserie by the spa could be warmer

location, spa facilities - everything was just incredible

spa is amazing and so are the treatments

the breakfast was superb and we were very comfortable

rooms - wonderful breakfast - pub across the street - couldn't be better

lovely atmosphere in the bar & really helpful receptionist

daughter and son in law joined us for breakfast on the sunday, we all said how wonderful the service and breakfast was

full english breakfast was really really tasty, even the hash brown and tomatoes, which are normally bland in a

the gym was super and overlooked the pool

gin bar and bar keepers and staff,cosy corners

definitely coming back again-might even let the kids into our little secret place and bring them too

the grounds were lovely in a very peaceful setting, and the bonus of a swimming pool was great

a bit of a nuisance and it would be helpful to have more toilet roll, particularly as we had 2 kids with us

dinner and breakfast were both great and the menu had a very good selection of dishes to suit all tastes

old building, beds very comfortable, breakfast was lovely, lovely bar area nice and cosy with a log fire will stay

the breakfast was a nice bonus with great coffee too

beautiful room. excellent breakfast. friendly reception.

bar and beer garden were also comfortable

the wifi did not work in my room.

also could have a better induction when arriving to advise on eating times, check out process, wifi password

just not recommended to anyone for business toilet and shower on the corridor wifi not working no restaurant nearby and the

wifi was very unstable and kept cutting out

the spa facilities were good even though being renovated

wifi was a bit sketchy the first night, but was working well afterwards

thoroughly recommend the food in the bar below

location with parking out back, friendly hosts

the little breakfast room with help yourself tea and coffee facilities and continental breakfast was a nice

very comfy bed and room, bar was great, staff too !!

the rooms are quirky and fun, and in some the wifi is slow; but you re staying in a listed building with thick stone walls

very friendly and helpful staff, excellent dining and breakfast.

rooms are clean and comfortable, car parking is close by

comfortable bed,good shower,good wifi

safe off-road parking for my motorcycle

easy access and plenty of parking

staff were friendly and kind and allowed me to feed the kids a takeaway in the bar

it has been very nicely renovated with large airy dining room and a separate bar area

breakfast was wonderful, and well presented

parking a bit full

use of ev charging point

breakfast was a little chaotic but pleasant staff

breakfast

superb dinner and great breakfast

every room from receiving area, dining rooms, breakfast room, lounge area, bar area was beautifully prepared, all set and heated as it was quite cold season

the pub and bar area has a great atmosphere and the room was perfect

breakfast was very good and as a bonus i had a four poster bed with separate lounge , free standing

suberb breakfast. staff friendly and efficient without being obtrusive.

loads of parking, quiet location, excellent breakfast, wifi fine.

could overhear slight burble of evening bar room conversations from the bedroom but didn't feel inconvenienced as it is an inn after all

breakfast was great also

great breakfast

several hairs in bath. had to ask for wifi code.

a very warm welcome and my kids loved the place too

room and good breakfast

location, with a good pub section, and bar food and restaurant

i had made an error with my booking and they sorted it immediately and gave me a late check out last minute, with no charge

everywhere , staffing level wasn't great , long wait in bar

the breakfast was really good

quite noisey at the bar in the evening.

roaring fire in the bar lovely evening meal in the restaurant room absolutely gorgeous staff really

it was a great atmosphere, spent time in the bar talking withe locals.

staff was great - had a lovely last night at the bar chatting the night away with our bartender - when we left the next morning the checkout gave us

we even got to do a late check out as our coach wasn't till later

the bar and restaurant are lovely, and being just across the street from the rooms it makes it very

food, drink, staff comfort and surroundings and secure gated parking overnight for our van, our second visit, won t be the

here many times, both breakfast and evening meals are excellent, lovely rooms, good shower , fast wifi and quiet

restaurant and bar were superb

all this along with excellent daily room service and a gorgeous view

rooms which have been beautifully decorated, friendly staff and good food secure parking at

good food choices for the family in the bar / restaurant

food, bar and breakfast. room good but bathroom cramped.

excellent friendly helpful staff large double room with a comfortable bed & a real fire in the bar which was perfect for a cold winter evening

from the chef to bar staff everyone was great and made us all feel very welcome

good bar and a great sunday lunch

staff were friendly and helpful, loads of parking, good food in a lovely setting

arah), went out her way and arranged

gym has some kit that s better than the well known gyms

hours+), and was too tired to

the restaurant served excellent meals and the gym and spa were an added bonus.

room was quiet and breakfast was great and we were served by one of the several attentive staff

ev charger , great breakfast and coffee.

we had a couple of drinks in the bar after our party, and the staff were all really friendly and a pleasure to speak with

the breakfast was excellent too

we asked for an early check in and this was accommodated

the bar area in the club is full of good energy

everything, golf, fishing, rooms, bar, food

a super 3 days at the players golf club

great position just off the m4 yet totally peaceful as it's on a golf course

beautiful location, very comfy bed. friendly staff. the bar and food were good.

breakfast was great

breakfast was so good, generously sized and good quality food

decor very tasteful bar area beautifully furnished and designed

breakfast and dinner were excellent

friendly service, stunning setting, comfy cosy room with all the amenities and an epic breakfast

location and great room service food

ample parking and extensive grounds

beautiful place. lovely pool and staff. lovely food.

but they are all excellent lack of staff to provide meals on evening but we managed bar closes a little

swimming pool. parking breakfast