aspect was absolutely excellent, room, food, breakfast and dinner daily and lovely staff, nothing was too much bother

bar very welcoming as were the

dog friendly, lovely food, excellent drinks selection with knowledgeable bar staff happy to share recommendations

the bar staff were very friendly and nothing was too much trouble

the bar and dining area is really quirky and cosy

i then asked if there was room service breakfast and was told that there was

the bar area was pleasant and looking on to grounds

easy parking

like bradford on avon itself), and set in lovely grounds with views across the valley

very close to cumberwell park golf course , where we were playing

spacious rooms, fab facilities, beautiful breakfast and swimming pool on site, friendly

plenty of parking

exceptional food and had the swimming pool to ourselves which was lovely

location in its own grounds yet close to lots of attractions in wiltsure and has great swimming pool

outstanding value for money, free parking and excellent transport links to bath

the bar and restaurant areas are well designed and there is an excellent range of wines and a beers

wifi, nice room, good sized tv, room facilities

safe off-road parking for my motorcycle in private car park

delicious breakfast

breakfast was good. lovely location. room very clean. staff delightful

was clean, easy parking, nice pub with great food, comfortable and easy help yourself breakfast

thoroughly recommend the food in the bar below

wifi signal was terrible, rarely above 1 bar

i liked the idea of being able to get a cup of tea when ever you want from the breakfast room

food including a continental breakfast with a basic, but very clean room

old building, friendly staff, had room service which was very efficient and big choice, very comfortable

the wifi didn't get that far, and we couldn't get any network either

room service had to be ordered at bar would have preferred to stay in room and dial down x

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

parking was good and handy bus stop close by into

the breakfast area was beautiful as it was in an old library

wonderful place, really nice owner who gave us a nice tour and some history. great pool and gym!

the staff, room, wifi, location and food were all great

was quiet and the on site parking was a bonus

breakfast fantastic value

- nothing was to much trouble, friendly attentive staff, amazing breakfast and bar selection, room was pristine with all we could of wanted and more

in the restaurant was great also we had a starter and mains no deserts, then we relaxed in the bar area and the service here was equaly as good, breakfast in the morning the lady took our order

food was amazing. spa area was lovely. staff friendly. beautiful building. free parking

the spa was gorgeous and i can t wait to go back, definitely one of my all time favourite hotels

parking in the electric parking spaces, making it awkward having to ask them to move to charge our

both dinner and breakfast were very good and, for me, the choice of delicious vegetarian options was unusual and

we stayed here 16 years ago and wanted to bring our kids (14 and 11)

was amazing beautiful and fun for family . kids loved it

delicious breakfast in a beautiful setting, with attentive and welcoming staff.

because of the inclement weather we were able to stay on in a quiet bar and continue our family reunion and birthday celebrations

food was great, breakfast and dinner alike with great beers and even treats for your dog

pub garden was great for the kids; staff were exceptionally friendly & helpful; the food and drinks were tasty and reasonably

welcome from the member of the bar staff who doubled up as a receptionist was so friendly and courteous who led us carrying my

dogs in the bar area.

staff , location , accommodation and food were excellent , great breakfast and superb evening dinner , the pork belly was

parking on site early check

early check in

parked right in front of front door parking free

location, really friendly and helpful staff, beautiful gardens and easy parking

back yard parking for your car

this was the case right from check in (when the staff seemed irritated when i asked for when kids swim times were, directing me to just look at the check in sheet), through to the cleaners

was a little chilly as you approached the indoor pool because of the opening to the outdoor pool

of kids jumping into the pool, not very relaxing and no staff supervision of this

the spa facilities and outdoor heated pool

was a little tired and there was lane swimming when kids allowed in so not much room in small

there is also a nice bar with a wonderful view

like everything ,location,staff at reception,staff in the bar for breakfast

this room had a spa bath but it didn't work

beautiful quiet setting just outside bath - perfect after a day at the spa - nice and friendly

the spa bath was out of order, but even if working we wouldn't have used it as the all looked rather

the kids loved the larder area

is a squeeze and tight when full had to ask at breakfast for a knife for our toast, not on plate already with serviette, but this didn't ruin our

absolutely stunning quirky hotel fabulous breakfast and the ding area beautiful

wifi didn t work in our room and there was no mini fridge

the kids loved the larder area

breakfast was nice, kids loved it, very convenient location.

wifi is not really good

busy in resturant for room service

wifi was painfully slow at times, unfortunately

our friend was ill while we were away reception staff and laundry ladies were

was great, really unique as it's in the vaults of the building, but would be good to have wifi in there to stream

stay, breakfast and cocktails

staff amazing. breakfast experience was excellent, totally justified the cost.

was generally excellent - bed was comfy, desk big enough, appreciated the full length mirror, wifi was great

we ordered a toastie on room service

small intimate bar at the basement for pre-evening drink

all the staff were excellent, and the hotel has a lovely bar and courtyard and breakfast was delicious too

see above. bar closed early at 9.30pm.

location is excellent. very extensive cooked breakfast menu with quality ingredients.

we did not use the bar and courtyard area, but this looked a very pleasant space

breakfast was included and was really well presented

lovely hotel centre location, excellent breakfast. friendly staff

service and breakfast

very cosy bar downstairs close to where we wanted to go

the bar was lovely, quiet and

of parking spaces 2) breakfast had a lot of options and served hot

comfortable and spacious room with comfortable bed and lovely view. great breakfast.

breakfast was excellent

hooks had come off (too high for me to reach) so hard to shut them properly no possibility of early check in (no reply when i asked how much the ‘additional fee’ was), no bag storage

the hotel was advertised as having a bar

we were not spoke to about what the hotel had to offer, bar, spa, room service, larder provisions, pillow menu etc

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running jumping and shouting

the bar was super fun too

lovely staff, beautiful style hotel, great breakfast and room service options

the room was out of this world, as was the food in the restaurant and the bar staff were a joy

room (14) was a good size for 3 mum friends, high ceilings, two sinks in the bathroom lots of space in the main bedroom

location next to sally lunn’s and close to baths, spa and abbey

great staff, enabling early check in and storing luggge while we explored

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

she also allowed us an early check in as room was available

staff forgot cutlery with room service - meal cold by time it arrived but we still enjoyed it

clean modern bathroom

breakfast was lovely staff were very friendly and attentive room was immaculate

very comfortable rooms, excellent room service

breakfast wonderful

the evening meal and breakfast were delicious and there was a great atmosphere in the bar in the evening

lots of parking

of the bar and connecting corridors looked a little tired in decor but the bedrooms were spot on and i am

ud83dudc4d parking was easy and adjacent

lovely location, friendly staff, nice food, easy parking, nice comfortable rooms.

breakfast too expensive

location, room size, view from 307, spa, cocktail bar expertly managed by chris

particularly the bar man s chris and concierge tony, thank you ud83dude0a we will definitely be back

wasn't thrilled that our spa session was interrupted by a 1-hour long senior water yoga session.

in your hotel, the hotel staff was excellent, the best impression was made on me by the spa

the hotel has a lovely bar / restaurant with welcoming staff and nice atmosphere and we were luck that the weather was

free parking and great proximity to the city

stylish room, comfy bed, decent shower and bar and restaurant downstairs

parking - plenty of parking and for residents only

easy parking in the carp park behind the pub

the garlic bread was a kids cheese and tomato pizza pasta overcooked and not very

the room service food was excellent and the staff were lovely

the breakfast was fantastic

d floor room).

wifi was terrible. constant internet drops and poor signal

location fantastic gym w see lol equipment new and quality

great position, nice staff. good breakfast. clean comfy room i liked and used the little gym.

the gym was nicely equipped and the breakfast had a variety of

breakfast very good and lots of it

breakfast was amazing

kids and adults enjoyed so much

staff and they arranged early check in it was so nice experience

restaurant and bar excellent

a, sauna, pool, gym) included in the price - so we made good use of them

nice to see a variety of tea, coffee, and hot chocolate and the cookies when down well with the kids

the wifi access was intermittent and frustrating.

the wifi was a bit limited.

one small negative: the electric vehicle, ev charging station requires an application

wifi is a bit not stable

walk from bath spa train station to francis hotel

comfortable bar area and food offered in the evenings

welcoming staff,good breakfast and an extra hour in the thamae spa just for staffing at the oldfield

the only problem we had was we were told we had a spa bath but it didn’t work and there is not a separate shower only the one above the bath

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

the lounge area had a bar and comfy seating area with a warm fire

good location, very good breakfast

outstanding room, breakfast and value

very clean and friendly, the breakfast was delicious

breakfast was delicious and served with a

was 10/10 staff 10/10 decor very tasteful and in keeping with the style of the house cooked breakfast, husband rated it as the best he had tasted bed very comfy dressing gowns and slippers a

about dinner reservation was told there was no room for any reservation in the restaurant or even room service and that they were fully booked

the pool, the staff and the vibe

5hrs for room service, the staff brought us a free bottle of wine to go alongside our meal

there is free parking and internet is included

when we arrived and checked in there was no space left for dinner so out choices were either room service or going out

great for food really enjoyed both breakfast and evening meal

decor very tasteful bar area beautifully furnished and designed

friendly service, stunning setting, comfy cosy room with all the amenities and an epic breakfast

great room and wonderful breakfast

bar was cosy with a wide range of drinks and cosy corners

room service very poor

the restaurant and bar are amazing

at reception and particularly the very friendly bar were excellent

we were very disappointed there was no room service - the only downside to the stay!

small bottle of champagne in our room as we had just been married and when asked if we could have late check out they were more than happy to help

the rooms were clean tidy and comfortable, the bar and taxi service spot on

hotel can charge £274 for one weekend night when you can stay at the four star macdonald bath spa for £268 is beyond my understanding

breakfast was great

as a familly of four (2 adults+2 kids) it was very practical for the one night stay : the kids slept on the sofa bed

location is a bit far away from bath spa train station, around 15-20 mins walk

good bar and a great sunday lunch

food, bar and breakfast. room good but bathroom cramped.

from the chef to bar staff everyone was great and made us all feel very welcome

excellent friendly helpful staff large double room with a comfortable bed & a real fire in the bar which was perfect for a cold winter evening

good food choices for the family in the bar / restaurant

every room from receiving area, dining rooms, breakfast room, lounge area, bar area was beautifully prepared, all set and heated as it was quite cold season

dinner could be taken either outside or inside and the bar also had an outside separate space

use of ev charging point

prefer a bit more choice on the bar snacks and would have appreciated a fan in the room during the hot weather

all the staff we encountered were very friendly and helpful, right from our first check in to the bar and breakfast staff, we were made to feel very welcome and comfortable

visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

bar service was slow

location, with a good pub section, and bar food and restaurant

we had a very good dinner and breakfast

no toast at breakfast everything else was ok.

enjoyed the spa and dinner was amazing

thought the room service breakfast was a little overpriced per person and the vegetarian offering on the

else hotel is lovely and its somewhere we would consider booking again if we wanted to treat the kids

parking was busy when we arrived but all sorted out

the property has good hot water and wifi and it is quiet and restful

range of outdoor activities excellent swimming pool and spa were luxurious

ich was a

staff, calm surroundings, excellent facial and spa facilities

gym ac too cold

the swimming pool is long and perfect for a proper swim in the morning

the bar had good opening times

in front car park due to location ; couldn't get a drink just after 9pm on saturday as told bar had been closed which seemed odd but probably genuine reason as everything else was great and

the 3 young girls behind the bar (emilie

little things, we asked for early check in but the room wasn't ready

breakfast was excellent and the rooms were clean and bright and comfortable

lovely decor and keys were left for early check in which was much appreciated

lots of hot water, good selection for the continental breakfast, easily accessible

the bar and restaurant were also excellent with a great atmosphere

place, on top of a pub (easy to get food and drinks), dedicated parking and calm surroundings (+) great bathroom with a powerful shower and plenty of free parking (+) good parking (+)is located in a peaceful village but so easy to access the local area, loads of parking round the back (+) comfortable en-suite rooms and plenty of parking albeit, it can get busy in the evening (+)clean and well presented, good food in the pub, easy car parking, good breakfast approach, easy to come and go, great hosts (-)wasn't much parking as the restaurant was very popular (+) plenty of parking at the back of the pub (care not to miss it on your left as you drive through the village) (+)top service very clean comfortable, humble parking. room very clean well designed and clean! (-)parking can be a little tricky during busy times

in room supplied breakfast was very good

free covered parking around the back, turn down at side of cinema, no problem to access (golf estate) unless you have a 'chelsea tank' in which you may need to shuffle a bit

arranged early check in, a taxi to and fro our event, clearly explained about the car parking and how to get

drinks @ bar a bit expensive

i requested an early check in as we had a wedding to get ready for the staff were very helping and sorted it for

breakfast was excellent and very comfy beds

we even got to do a late check out as our coach wasn't till later

the bar and restaurant are lovely, and being just across the street from the rooms it makes it very

was not much of a bar area but we got to sit at our allocated table, due to covid restrictions, which was

staff was great - had a lovely last night at the bar chatting the night away with our bartender - when we left the next morning the checkout gave us

it was a great atmosphere, spent time in the bar talking withe locals.

the staff we met were helpful and friendly, and the bar restaurant was perfect for our needs

value for money for where properly was and the proximity to bath spa university was excellent

breakfast was included in price and had a lovely full english

dog was welcome in the pub bar where food was served

in a lovely location by the water it provided a relaxing restaurant, bar and beergarden with good food and plenty of space for work and play

it was easy to use and with parking and bar facilities

adequate free parking on

didn’t have breakfast the location and the area was nice people was very friendly

room was huge clean and more than enough coffee tea milk etc also i asked for early check in and they couldn't be more helpful very happy with my stay and service thank

breakfast was wonderful, and well presented

layout, the building, ample parking for 5 the night i stayed, bar, restaurant, swimming pool, gym, comfortable rooms, excellent breakfast, discrete and helpful staff

advertises as room service, but when tried l was told l had to pre-order!

drink at the bar because we were too late, the bar was still open and there were guests, but only room service was possible at 10

swimming pool, mini gym

the swimming pool and onsite gym is also a fantastic positive