pool was advertised and that is the reason we selected this property and drove two extra hours to

the wifi was horrible. i wasn't able to use it the entire time

night parking was a little full and there isn t many handicap spot but the staff made sure i got up

excellent breakfast. clean room. friendly and capable staff at front desk and breakfast person.

free breakfast is a bonus

the pool but the bottom was a little rough

got charged almost an extra 50 bucks when it said it was 458 but ended up being 507, and that the pool wasn't open for some

spent an hour in the awesome gym! thank you!!

pool area does not have any shaded area for you to relax by the pool out of the direct sunlight

breakfast bar was very enjoyable

kindness of staff. we loved the late breakfasts!

i didnt have the breakfast but the location was great for the event that i had to attend

didn't deal with the staff much, but the breakfast was better than most

the pool

breakfast was awesome and the location was great, felt like i was in a big city with the lights and

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was covered and had not been opened this year

nice swimming pool

pool was nice

pool not open

flushing noise from the toilet every 20 minutes also every 10 minutes there was a noise as if laundry machine was going off

really good breakfast and beds were great.

pool was closed due to covid

breakfast was good, pool was sparkling clean and open much earlier than the typical hotels which

everything was great! breakfast just a little small!

breakfast great

very nice costumer service, great free breakfast

were surprised at the breakfast

breakfast and free wifi was included

staff and breakfast was excellent

only thing i didn't like is how early breakfast closes on the weekend

awesome hotel clean room breakfast and great helpful customer service

the breakfast was also generous with a variety of items

love the breakfast. i will look for quality suites when i book a room from now on.

the indoor pool was not heated.

i can’t wait till the pool is renovated! i love your indoor pool.

loved the pool,breakfast, and size of the room!

great water pressure, great breakfast, comfortable bed

the pool wasn't open

pool was clean

room, excellent breakfast buffet, clean room especially the bathroom

the staff was helpful and the breakfast was

breakfast was great, and the room was nice.

breakfast was good like waffles,fruit .

pool was nice

and the pool was not open or working

the pool was closed..the room needed repairs and the lock didn't work on the door.

pool had white foam floating around the top

but between the unkempt swimming pool (not open yet and it was mid-may- but still a cess pool) and what appeared to be trace

the pool was open

and 2 bags of chips in the vending machine, i asked the day before we arrived if there was a pool( via text message) and never got a response, the door does not always work

older facilities, pool closed, stains on comforter and in bathroom.

pool was clean

when we first got there, the pool was nasty and dirty

breakfast was good. checking in and out easy.

it had a pool, there was breakfast available in the morning.

pool wasn’t open yet and it was end of may. towels could have been cleaner

the breakfast could have a little more variety. there were no eggs available.

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

well located pool was really good

literally, everything. bed, room, lobby area, breakfast. no cons at all.

pool was locked before the time it was suppose to be closed

breakfast was good and although i really didn't need the staff, each one i encountered spoke and

i was hoping to use the pool during my stay but was unable to.

it was good value. staff were terrific. good breakfast.

the breakfast was very good & a variety of choices. the bed was comfortable.

close to interstate, but no road noise. the breakfast bar was very nice.

because of covid-19 we missed some extras like breakfast, fitness room, etc

maybe need to get the traditional flat cart kind that have the bar across the top to hang luggage instead of these triangular ones

lack of breakfast.

location is close to the interstate. has a bar & bistro cafe.

newness, cleanliness. the fitness center had several machines.

thing we missed was the bar

only stayed one night. bar was exceptional.

little more variety at breakfast would be nice but it was very similar to every other hotels’ offering since the covid

nice, big rooms with kitchen and lots of storage space. great waffles! good coffee.

the kitchen staff was nice and the breakfasts were good.

floors in the kitchen area and bathroom were sticky

breakfast was a good mix of hot breakfast and grab and go

pool area was too hot inside

breakfast bar was very lacking.

breakfast was the best breakfast i’ve ever had at any hotel

great staff & everything was clean very peaceful and the pool was open

com stated this property had free breakfast, or that the breakfast bar was included in our room fee

pool needs to be watched

the hot tub wasn?t working but the pool was hot so it made up for the hot tub.

the location was in a quiet area. no pet fee.

we enjoyed the hot tub and pool area as well

the salt water pool is really nice and balmy

the kids were out of control until 1:30am

easy to get to, close to ev charger

pm) was great for the late risers like myself

cleanliness, breakfast, comfortable bed, front desk hospitality

breakfast was good, the staff was wonderful. the rooms were great

loved that the room had a kitchen with a stove, full sized fridge and microwave

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

the pet fee is too expensive

wish the breakfast was better or there was a breakfast but i understood due to covid-19.

great hotel for the price. kitchen. nice staff. lots of room. couch.

the breakfast waffles batter

was a pet fee and when we booked online it didn't tell us about the fee if i would have known it i would

pet fee was not advertised, said included in our stay only to be stiff armed by front desk clerk

even the complimentary light breakfast was a nice touch and saw us through until we were out and about to get something to eat

also, laundry facilities made things much easier

pool was inoperative

could not get into the pool area

convenient bar for night cap after long day on the road

the indoor pool area wasn’t open

gym (better selection of equipment) and netflix on tv

there was no meat for breakfast ud83eudd23ud83eudd23ud83eudd23ud83eudd23

the decoration is beautiful i love the coffee and tea the hotel offered also has late check out at 12pm and late breakfast ended to 10:30

breakfast was good. dining room is nice

the breakfast was good

the kids enjoyed the pool

breakfast was sufficient and location is good.

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

the great nourishing and healthy breakfast

breakfast was only mediocre

i liked that the property was new. it was clean and it came with a small kitchen.

to get in the spa and it was all concreted in, then the next morning i went to workout in the gym and it was out of order

breakfast didn't get to use the pool

pool and gym out of use

could use a waffle maker added to the breakfast.

10 minutes to my job and 8 minutes to my gym

like the size and the full kitchen

nice fitness room

was clean but it was not restocked with toiletries and the kitchen was missing coffee pot, microwave plate, forks, knives, cups, paper towels etc

the mini kitchen

perfection for a late night crash, full kitchen was a plusud83eudef6ud83cudffb

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

arrived to learn on hot breakfast offered even though it was featured on the website

no continental breakfast, doors broke and property cluttered

the sheets wasn't changed, no breakfast, the pool area was out of order

breakfast was not served during our stay

not have breakfast

wifi didn t work in the room which was primary reason for picking location as well as breakfast

it was raining when i arrived water was running from the drain and the parking spaces were flooded and had to park down several spaces from tue

wifi could be better

ud83eudd22 they provide you with the password for the free wifi yet if your room is more than a couple rooms away from wherever the router is, you get no

the parking lot

the wifi can be spotty but the staff is always so helpful and resets the router

wifi was horrible

the wifi was so slow

the parking was safe and gated. it was clean.

how early the pool closed

all ammenties including gym & free breakfast were not available

love love that there is not a pet fee included, and there is a designated spot to take your four legged friend out to use the

nothing just would recommend a pool

and gym is as expected for the price, am happy with the say and nice staff

breakfast was basic but perfect for our needs

they should replenish the breakfast up until 8:45

the pool wasn't open but it wasn't a big deal

the pool being closed

excellent, friendly staff! clean hotel! indoor pool! nice room! great price!

we didn’t have breakfast. the location was good.

the breakfast area was fully stocked, roomy and clean. the staff was very friendly and helpful.

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

room was clean, modern, not dated. breakfast was adequate.

pool

breakfast also served

not enough parking space

the bed linens are always top notch at doubletree. the room service was good but pricey.

my wireless key did not work and the parking lot was crowded

staff was phenomenal: rashonda and mario at the front desk; nikki in the restuarant; shuttle drivers paul and greg

the bed was very comfortable and the pool area was a dream

breakfast was pretty plain. room was nice and comfortable

no real breakfast

better selection for breakfast instead of muffins more towels.

great experience but i was missing countinatle breakfast

i just wished they had hot breakfast.

seating areas and outside pool deck and chairs.

clean, friendly staff, good breakfast

the free breakfast is always good

ovid) a darn good reason to close

the pool was closed - but it was kind of cold anyway.

breakfast was yummy

carpet under kitchen bar area loose , minor didn't effect my stay

the staff working the breakfast was also very good

breakfast was delicious every morning and the amenities were plenty

there are kitchenettes for whatever else you want to eat, drink or keep refrigerated

loved the choice of amenities at the hotel- fitness room and the pool

the pool was not open

the breakfast that you normally serve really makes a difference

did not provide daily room service unless requested

the kids ran around

no real room service

some kids were putting their dog in the hot tub and pool, so gross

the pool was closed.

the room was stunning, room service was fast and friendly and the bed

the on-site gym was one of the best i ve seen for the price.

beds were comfortable, room was clean breakfast was great

pool was not open

finally, there was no hand sanitizer in the area where you fix your breakfast

breakfast

location, comfortable bed/pillows, fitness room, nice staff

pool was very murky, cloudy.

even gaming a room available for early check in - very clean - wonderful staff

indoor pool and hot tub and the hrs that it was open

the pool was closed for maintenance

we loved the indoor pool and breakfast

we literally checked out the next morning…i wouldn’t recommend to anyone with kids honestly

kids enjoyed the pool

fast check in late check out

gym was good size with nice equipment

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

i expected more but, attest i had something for breakfast

didn't like that it said a full kitchen when it only had a stove

breakfast could be a little more substantial.

the kitchen

location in east memphis with easy access to all of memphis grocery store right near by, full kitchen in the room, first room smelled like a smoking room-staff transferred me immediately to an

traveling 800+ miles with two hungry kids we landed at 10:30pm on saturday, 6/15

spacious, clean rooms, kitchen was very nice.

not enough channels on the tv for keeping adults or kids entertained

full kitchen was a great perk

while the kitchen was wonderfully equipped there was no baking sheet and my husband wanted biscuits

the pool and courtyard area are very secluded and safe

loud guest pool not nice staff at front not friendly spiders in room

and the pool was not open although the pool at the hotel next door was

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the pool wasn't open the day we checked in

breakfast

great gym and pool area

great room, great food, great staff, and nice pool

great gym and pool area

everything besides the pool noise was great!!!

did not eat breakfast. location was fine.

the free breakfast is not good

breakfast

very clean. breakfast was as expected. the man @ the front desk was very friendly.

the pool

we went to the rooftop bar one evening and it was obviously popular, but also very fun

no access to the bar on the roof no pool allow other vehicles to park

they were able to accommodate an early check in

beautiful design and decorations. the bar on top was amazing.

rooftop bar is a great place to grab a drink

excellent food at paulette s and drinks at the top floor terrace bar overlooking the mississippi

the river inn is top notch and marcel who runs the bar is a super professional.

evening room service never showed up

was exceptional, enjoyed the evening port, room service was beyond expectations, and the staff was 5 star

don't use room service ) and the bar was crowded with a party

clean, all of the staff was friendly, their complimentary breakfast was delicious compared to other places

that the breakfast wasn't larger

breakfast was delicious

breakfast was wonderful the lady serving i think her name was ms

the hotel was very clean. staff very friendly. breakfast very good. would stay there again.

like that breakfast bar was open

location,nice staff, everything clean. i love the pool :)

great pool facilities

from jeff, the morning manager, who stopped by everyone's breakfast table to chat, to maxine, the helpful and efficient afternoon/evening front desk

zee, the women that looked after breakfast was amazing. extremely helpful and friendly.

we had room service which was excellent

the kids loved opening the door to snacks and watching the fish from the balcony

loved the huge soaking tub and the location was beautiful minutes to bbkings music and bbq with a shuttle

my kids enjoyed themselves n so did i

the gym was good, the level 3 bar with fire place is a great spot to chill and relax

kids screaming and crying and slamming doors

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

kids hated that part

the gym and pool were nice

the gym had lot of equipment but half of it didn't really work

they had a laundry room that didn’t even work, the ice machine didn’t work nor did the drink

good location from downtown. laundry just across the street

also no coffee and no laundry

laundry room great, staff very helpful

the washer and dryer didn't work and we had to take our clothes to a laundry mat

i especially loved that they had a place for the kids to hang out and play games

the breakfast especially the waffles

breakfast

charge we walked into beal st took about 15 minutes also has great views from rooftop pool and gym definitely recommend this

lack of guest laundry

hotel, breakfast was really good

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

the room was cozy. the little kitchen was awesome.

traveling with four kids and i needed extra bed and sheets

visibly dirty linen, hair in and on the tub, no liners in trash cans, tv remote didn’t work, kitchenette light did not work

renovated and was alot better than my expectation, it was lovely, roomy and very comfortable and kitchen, desk, tv all great, bed comfy

free laundry facilities were a bonus

drinks at the bar a little pricey

the girl at the counter was also very nice and understanding and graciously granted us a late check out

enjoyed the pinball and bar in the lobby

i loved how the seating areas were, games, bar etc

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

bare minimal gym

longer breakfast hours

i enjoyed waking up to breakfast and talking with the staff who were serving breakfast while waiting for my coffee

no bar or restaurant

staff. super clean. comfortable. tasteful decor. location. allowed late check out.

a short walk to beale street, new hotel, spotless, lots of choices at breakfast free parking and gym

good breakfast, sunny bright area that doubles as hotel foyer

decent workout space and pool

well-kept clean newer hotel. free parking in gated area. hot breakfast was good.

indoor pool and gym were excellent features, because memphis has amazing food, you will want the gym

no gym but they currently have a deal with a gym across the street so you can get a free pass to go

you get to the gym early otherwise it ain’t happening

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

pool, no restaurant and gym was not always open and across the street

the roof terrace was amazing the gym was also of good quality

staff preparing breakfast with the guests

breakfast buffet was great, in addition to the usual eggs there were various cereals and yogurt

i love the roof top bar and the fact that there is a starbucks inside the facility

breakfast finished a little early.

the room was clean, the rooftop bar had a nice view.

breakfast or no food and dat was the main reason of booking this particular room,for the food and pool

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

couldn’t smoke on the bar patio

i really like that this facility had a indoor pool

the fitness room and pool were good and clean with plenty of towels

location, clean, modern, great gym, nice lobby, cafe for quick breakfast

sn t really a big deal) expected room to be bigger and have a better view for the

great lobby and bar with lots of seating

on site bar and restaurant were fantastic

room service and cleanliness was below standard

breakfast was

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management and they said it was the weekend no one was there

didn t like how the wifi kept kicking me off

room service breakfast was not good at all.

wasn't open when it was suppose to meaning my kids and i didn't get to eat there before heading back on the road

the breakfast at cappricco is so good

the pool area could be spruced up a little.

but there was a us$25,00 tax for early check in

especially the breakfast

a and indoor pool)

onside gym was

there were laundry facilities on site

staff amenities the fact the room has a balcony, small kitchen, dishes, eat utensils, and a small living room

maybe not the best family hotel if you have kids that need to nap

beale street was right outside our door, the cleanliness was great and even though our server at breakfast was the best the reception staff could have been better

the pool room needs more color, the color looked sad.

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

my son loved the pool and the hot chocolate maker

the pool was kinda murky

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

i ordered room service twice and food arrived quickly, hot and very high quality, impressive

could still get food from bar and tons of restaurants close by

bad room service hours if your coming back from the game

gym, good beds, location

like the location and the opportunity to get an early check in & receive additional keys was definitely a

no room service

price of room service

modern and inviting . buzzing bar and great views

advertised 24 hour room service was not available

was no room service

the pools and gym were open but the jacuzzi wasn’t available

if i had to say anything at all is i wish the pool area stayed open longer than 10pm

and having a laundry room was a plus

i still have one more night but they have breakfast in the mornings and they also have a spa and gym and pool and a bar too enjoy during the stay and staff is friendly and very

-fitness equipment older and no sanitizer/wipes in the gym -no microwave in rooms -no liquid soap in

there properties usually have a washing machine and dryer and that all the rooms have the little kitchens

the bed was very comfortable i had to get a late check out because it was very comfortable

has kitchen facilities.

the light in the kitchenette did not work and the floors in the kitchenette and bathroom were sticky

very friendly and helpful staff, kitchen utilities for free