room breakfast and pool

breakfast was good and although i really didn't need the staff, each one i encountered spoke and

staff was very professional and friendly from front desk, cleaning staff to breakfast personnel

didn’t utilize the breakfast area it was too small and too many people at times not ideal with covid spreading at

but the breakfast was absolutely unbelievable

clean and quiet once the kids went to bed.

ev charger worked to charge our tesla

and breakfast was great

the fitness center had a recumbent bike, which i haven't found in a hotel recently

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

i would say the breakfast..but then again, that's what the kitchen is for right?

couldn’t get into the vending or laundry, went down to the desk 3 times to have them correct it

extended stay for the on sight laundry, stove and fill size fridge

something was wrong with the pool

dirty laundry under the bed

breakfast need some meat,

even the complimentary light breakfast was a nice touch and saw us through until we were out and about to get something to eat

breakfast adequate to start my morning, blueberry muffins and a couple tiny but sweet tangerines

i would have enjoyed a hot breakfast or at least a waffle maker

had to leave at 5 for work,breakfast is served at 6.

only thing i did not like was there wasnt a hot breakfast which was due to safety precautions because of

over all hotel very nice the bar area clean bartender very pleasant

self serve breakfast that was pre-packaged due to pandemic.

could have been better if there is a laundry bag in the room even just one.

incredible staff, from customer service at front desk to housekeeping to breakfast service

thing we missed was the bar

the bar was not open

the hosts at the bistro and bar were great as well

the breakfast space and bar area was also very

location, fitness center

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

liked the pool.

the pool area was great and the water wasn't too cold

the hot tub wasn?t working but the pool was hot so it made up for the hot tub.

y'all, they even keep the bathroom in the pool area, spectacular

very clean. hotel staff were very nice and accomodating. pool area was nice.

convenient bar for night cap after long day on the road

pool was inoperative

loved the fire place, heated pool and the open breakfast where they cook the omelette the way the customer wants it

the temperature for the indoor pool was too cold to swim

breakfast was a good mix of hot breakfast and grab and go

breakfast was great!

was a broken tile in the kitchen area

loved the amenities and kitchen areas

due to the snowstorm, the breakfast options were limited but still delicious

didn't enjoy breakfast bc the desk help was sick and coughing very bad

i liked that the property was new. it was clean and it came with a small kitchen.

breakfast was only mediocre

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

the great nourishing and healthy breakfast

free hot breakfast was exceptional and coffee always available

great room and good hot breakfast

could have had a atm and a indoor swimming pool and hot tub that would be great for the kids and adults

very clean, non- smoking throughout, no 'motel cleaner' smell, good breakfast.

toaster at breakfast needs work.

breakfast was horrible

the breakfast was great. everything you could want. the breakfast area was set up very nicely.

the pool was close so early

outdoor pool

nice hotel, breakfast was very good, hot coffee, the room was very clean, bed was very comfortable and the

the kitchen was barely supplied with the proper utensils

perfection for a late night crash, full kitchen was a plusud83eudef6ud83cudffb

full kitchen and size of room.

the full kitchen, the space in the room, and how clean it was, front desk check in was fast and he was

roaches in kitchen area

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

not have breakfast

pool was under construction and there was no breakfast

breakfast was not served during our stay

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

the sheets wasn't changed, no breakfast, the pool area was out of order

the parking lot is big

size of the room was more than i expected, the staff was friendly enough and the pool being open as late as it is is a definite

location was good for a short car journey downtown: plenty of parking and not busy.

internet wifi was decent quality

wifi was also very fast

the breakfast could have a little more variety. there were no eggs available.

we were right next to the laundry room .. and we needed to do laundry

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

swimming pool

not enough pillows. no laundry detergent in vending machines.

poor wifi, rates go up and down, no netflix on tv, no room phone

the wifi was so slow

i liked they had close access to handicapped parking

how early the pool closed

was good the tv was kindaud83dude2cand the wifi would boom at night ud83dude2cud83dude2cbut other than that it was

we were traveling with our pets and this was the only pet friendly hotel with no pet fee, and was budget friendly

breakfast was good great to have a real breakfast and not a bag with a apple in it

staff friendly, was allowed an early check in

no pool

the breakfast was a little lame. the pancake machine was broken, eggs were dry.

could stand to add a little more to it's complimentary breakfast and a microwave to the rooms with jacuzzi i had to walk each time to warm my

breakfast could have had more options like eggs, bacon, and/or grits

the pool being closed

they wasn’t able to serve breakfast and the pool wasn’t open

needs to get the pool fixed and heated soon

pool

staff is friendly and courteous. rooms clean. breakfast was the highlight of our stay.

room and breakfast

breakfast also served

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

could use a waffle maker added to the breakfast.

didn't get up to eat breakfast but heard from our neighbors that it was delicious

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

pool, gym, and breakfast not available even though it says it is when booking

i like about this hotel was the friendly staff and the complementary breakfast

some issues with breakfast but when addressed they addressed it immediately

friendly, professionaldesk clerks. cleanliness of the the hotel. outstanding breakfast.

very clean and modern. room was a good size for two people. breakfast bar was delightful.

i only wish the pool was ready but i understand that part

pool not open

room was clean and well laid out, the bar was a nice surprise and we got to enjoy a peaceful night in

also…kids soccer being loud very late at night

soccer tournament was going on so kids were just allowed to run free and take over the place

the whole point of me booking the room was for my kids to swim an then have breakfast the next morning

requested an hour early check in and called beforehand to confirm this

inside pool

i did notice that there was a lot of humidity in the hotel, probably from the pool

breakfast was just continental, due to covid, but we ate out every morning anyway, so it did not

also a clock in the pool area would be nice

pool was closed due to covid.

so my wife takes the bedroom and i take the front room, it has a big tv in both rooms plus a full kitchen

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

kitchen and breakfast was awesome. digital keys was a plus

we also loved all of the many options at breakfast in the morning

the gym was tiny, but the machines did work

our room was close to the pool and during our stay their was a lot of kids playing in the pool so made the stay loud

more choices on the breakfast bar

were able to have a family get together around the pool as we had family fly in and many live in germantown tenn

the pool was out of order

area was extremely nice the hotel is only two years old very nice and clean friendly staff great breakfast

the breakfast was great every morning and they have the friendliest staff

everything was amazing, the only thing that was disappointing was breakfast.

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

the breakfast was just okay could hv been slightly better.

of the room was great only stayed 2 nights but would have been great for a week because of the kitchen in room

breakfast was pretty plain. room was nice and comfortable

we stayed while vendors at an art festival and enjoyed the kitchenette which allowed us to save money by cooking our own meals

full sized refrigerator & kitchen. staff was also very good.

i wanted to use the kitchen i'd would have had to call the desk to bring up what i needed ,no coffee pot in the

breakfast was ok. we like to buy breakfast food to have in the room.

for this amount, i could've gotten a room with a kitchenette

pool was not opened

if i was picky maybe pancakes for breakfast. but not bad all the way around!

the bed was lovely and soft and the breakfast was so good

the bed and gym.

room service didn

staff also informed us that the pool and gym facilities closed at 10:00 pm which was the main reason we chose this location

was an airport shuttle to assist with transportation

negative was i believe they were allowing locals to come in and out of the pool area

wall paper bubbling on the walls, the fitness equipment was gross

the kids ran around

the pool the breakfast the staff was great

kids n the pool all day

was no menu for room service unless i went down to order from restaurant which defeats the purpose

the room was nice sized, the gym was nice too!

very clean and had everything we needed. beds were very comfortable. breakfast was amazing.

free laundry facilities are an added bonus

breakfast was yummy

also, there is a laundry basket available in the room, and we get free laundry services, which is very convenient

we enjoyed the bar, pool and other facilities.

the hotel is beautiful, comfortable and the gym is great.

the hot tub outside did not work and the pool was a little dirty

from the front desk to the bar to the the coffee shop

they had security on site, they had great food and bar options.

maybe a few more options on the grab and go breakfast lol

the kitchen

it was cheaper and free breakfast

didn't like that it said a full kitchen when it only had a stove

location in east memphis with easy access to all of memphis grocery store right near by, full kitchen in the room, first room smelled like a smoking room-staff transferred me immediately to an

was not comfortable, the hall floors was sticky dirty and smelly and all i heard on my floor were kids yelling and hollowing

great fitness center and reasonable laundry facility rates

) no pool no fitness access only two pillows available, no extras available because staff said they have none

heat in fitness center; soap, shampoo, conditioner dispensers empty in both bathrooms in our suite; more

rickety and looked like vents had never been cleaned - also pool was still not open in july so kids were quite

fantastic for the money. extremely comfortable beds and very clean. great gym and decent poor.

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit easier

should enclose outdoor pool

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

kids enjoyed the pool

everything! good location! good breakfast! excellent staff

breakfast

the breakfast wasn't bad

the breakfast was feasible. ofcourse considering that is was

began, they should have anticipated higher occupancy and staffed up to provide a hot cooked breakfast, as provided in other hotels in germantown

pool available, i was expecting to be able to swim

the pool was full of leaves and dirt days after rain storm.

everything except the pool was closed

pool didn’t work

pool was closed

free breakfast was good.a lot of variety. room was clean and staff very nice.

breakfast area a bit small for the crowd that was here on holiday weekend

pool wasn't open i left items in

good breakfast, clean pool, room was clean and comfortable

the property was clean, and we really enjoyed the pool

loved it just should have let me no about the pool i had messaged y’all and ask did they have one y’all yes not it don’t

to much chlorine in the pool

the indoor pool and bar

the pool and hot tub was closed

pool was very murky, cloudy.

the pool wasn't open the day we checked in

i didn’t like they didn’t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

that the outdoor pool was not open just yet

and the pool was not open although the pool at the hotel next door was

also there pool was open ,it was a great experience this will definitely be the hotel i stay at every time i

awesome rooms, great breakfast, staff is super nice, great area with stores and restaurants around

the breakfast and the staff was friendly an helpful.

friendly staff, location, cleaninness, breakfast

very nice place, roomy accommodations. very clean. great breakfast every morning

the pool

it was clean were they did breakfast

the free breakfast is not good

very clean. breakfast was as expected. the man @ the front desk was very friendly.

breakfast wasn't very good

room, excellent breakfast buffet, clean room especially the bathroom

the breakfast was weak.

no indoor pool!

clean, well kept, comfortable beds, good breakfast.

the breakfast was delicious

pool had a lot of kids, but that is to be expected as hot as it was

breakfast was great

breakfast was good, pool was sparkling clean and open much earlier than the typical hotels which

the laundry is coin operated, but there is no change machine

great breakfast

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was nice

pool was covered and had not been opened this year

nice swimming pool

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

the pool and gym are closed because they do not want to keep track of how many people are in there due to covid

the staff were friendly and attentive. the breakfast was very good. very nice pool.

breakfast was very good

they even closed the fitness center and the indoor pool

pool and gym still closed bc of covid as well as lounge

there properties usually have a washing machine and dryer and that all the rooms have the little kitchens

the light in the kitchenette did not work and the floors in the kitchenette and bathroom were sticky

the greatest area but it's the cheapest price especially since there's a full size kitchen

floors were sticky the tub dripped constantly had a full kitchen but we had to ask for a coffee pot and

the kitchen and access to laundry

the employees were outstanding, friendly, and helpful. breakfast was very good.

the lady that did the breakfast in the mornings (i can’t remember her name) was always so pleasant

spent an hour in the awesome gym! thank you!!

free hot breakfast

the staff and the pool

kitchen in the rooms could have been cleaner.

enjoyed the kitchen in our room

that it had a kitchen

was nice to have a small kitchen with with modern fixtures

even tho we had a kitchen in our room, there were no cups, dishes, silverware

pool was not open, breakfast was quoted at one per room, not occupancy, we booked a double room

i would have known that the swimming pool wasn't open bar wasn't open i would not have stayed there the room bathroom floor had hair left on it the

the hotel staff was very accommodating, and the food bar area was great peaceful

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

didn't like the fact that the restaurant and bar was closed

pool

my children didn't get to go to the pool

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

the pool room needs more color, the color looked sad.

all the equipment in the gym was broken

i still have one more night but they have breakfast in the mornings and they also have a spa and gym and pool and a bar too enjoy during the stay and staff is friendly and very

the 40 kids with one family using the pool

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had to be cleaned out so it’s not able to use that

the pool is decent and they have good laundry facilities

the gym was very nice and having a premade breakfast included was very helpful

location, convenient to freeway and attractions. excellent breakfast.

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

beds and free breakfast in the morning

the breakfast looked good, although we didn't have time to eat

breakfast in the mornings

staff breakfast cleanliness and great rooms walk in shower

breakfast not worth it

they didn’t serve breakfast

pet friendly, functional side entrances, and continental breakfast

breakfast

rooftop bar is a great place to grab a drink

our room was right under the bar and the sound of chairs moving was very loud.

no access to the bar on the roof no pool allow other vehicles to park

beautiful design and decorations. the bar on top was amazing.

they were able to accommodate an early check in

the courtyard and the pool were pretty nice.

pool looked very small and the hotel is located a long distance from the interstate i was traveling

breakfast was good with nice assortment of food

room service when needed

the room was nicely furnished-linens very nice. the complementary breakfast was superlative.

kids bday party

lady who handles breakfast was rude to my kids and wife

i really enjoyed the breakfast in the morning. there was an indoor pool as well.

cook in the morning hastled my kids that breakfast wasn't being served yet to make us feel un welcomed so we left without

the staff was friendly and very helpful. breakfast was great. room was clean and comfortable

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

breakfast could have more grab and go options

breakfast was the bedroom was neat clean and comfortable towels professional staff members quiet

the breakfast!

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

the night clerk went above and beyond and i loved the breakfast

breakfast staff and food area clean and well stocked

breakfast was excellent

soft beds with fantastic bedding, a wonderful breakfast buffet with something to please everyone, and the location was great

didn’t get any breakfast food

i wish the pool was open but overall it was great for the amount

the air conditioning did not work as well as the guest laundry room

we had a kitchen in our room and it was very nice

thought the pool was indoor

breakfast, very big and comfy suite fully furnished with a kitchenette (dishes, appliances), friendly staff, plenty of parking, and lots of attractions nearby

no laundry facility

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

that they didn’t have a laundry room

early check in

availability of an early check in

the towels are given at the gym as a nice touch

gym acceptable

that the bar wasnt open

the kids in the hall making noise that what i didn't like but other then that was pretty great

fitness center was not available (being worked on, i think)

full breakfast option was excellent and loved that fresh cookies were available

the breakfast was so good

husband and kids loved it

only thing pool was closed due to pandemic

said no swimming parties but i went down to swim with my family and there was about 20 little kids in the pool

the food and drinks from the bar were on point

has a very nice pool

the pool area needed cleaning.

breakfast was delicious

the room and breakfast was great!

breakfast was wonderful the lady serving i think her name was ms

that the breakfast wasn't larger

umm really just the breakfast and we had dirty pillowcases

zee, the women that looked after breakfast was amazing. extremely helpful and friendly.

location, breakfast and security

location breakfast fitness centre

breakfast

pool was closed for the season which i expected, but we weren't even allowed in the area to use the

awakened at 5 am by the garbage truck emptying the dumpster right outside my window and a kitchenette without a coffee maker

breakfast was the basic but they did have a pancake machine that made it for you. no mess.

we stayed in a king suite with a kitchenette and it was wonderful

if we had stayed longer, would have needed some items for kitchenette

breakfast wasn't that great but if you need to grab something before you go it's ok

to get to, secure parking behind an automated gate, clean and comfortable rooms, friendly staff

gated parking lot. friendly staff. indoor pool.

gated parking, cleanliness, great room

the ice machine and laundry area are behind a door, which minimizes noise

the black staff at the bar and dining room were very welcoming

was no late check out

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

laundry facility across the road to do our washing, clean facilities and accessible by public

they had a laundry room that didn’t even work, the ice machine didn’t work nor did the drink

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

breakfast was great and the location was convenient for our visit.

the breakfast was really good. i would have enjoyed plain scrambled eggs or cheese omelette!

the room, cotton sheets, comfy pillows, convenient arm chair with pillow and cocktail table, nice breakfast options

parking was limited, ongoing construction to hotel was inconvenient at times, gym was poorly

breakfast was good

lobby and bar layout is great

the gym was closed

find a kids underwear’s under a bed

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

there are guest laundry machines available (it was free)

& helpful people, spotlessly clean, lovely breakfast, spacious comfortable room, lovely location

i didn't want to call room service

complimentary breakfast was delicious

great breakfast included! quiet. great location!

breakfast is provided by paulettes wonderful restaurant