the breakfast had healthy options and was available until 10am

good breakfast, clean, cool pool and great location for graceland.

everything was great. very clean room. nice staff. kids loved the pool. the breakfast was great!

breakfast was exceptional

no elevator and not much of a breakfast selection

would like to suggest a kids sitting area in which the elvis musical themed to make an impact on future generations might

room service was great and overall home away from home feel

7:00 pool closing was too early. need to close later and open it earlier for the kids.

would be nice to have guest laundry or laundry service available.

7:00 pool closing was too early. need to close later and open it earlier for the kids.

the room overlooks the pool, so no privacy and is beside the gym and i was hearing people working out at 6:00 am

guest laundry was not functioning.

also we absolutely loved the guitar shaped saltwater pool

pool, which was shaped like a guitar, wasn’t clean but it wasn’t swimming weather anyway

breakfast not satisfying

the price. it was clean. great location to graceland. free parking. very helpful staff.

they will change your towels and ask if you need anything which is unusual for 1 star hotel paid laundry on site open 24/7 and snack machine rooms are e super tidy and bathrooms look nice really

needs a laundry area as the local area laundry is about 200 meters away is full of drug dealers and

i was able to do some laundry and could get washing powder and change from the staff

the wifi was really good

cozy and clean room nice pool around alot of shopping areas.

great customer service, price breakfast cleanness

room was clean love that they had breakfast will be coming back

breakfast was a bit lean on choice and contents but overall this place rocks

clean rooms working pool close to memphis shopping areas 2minute walk excellent.

clean room and had guest laundry facilities was a bonus.

the pool was open & clean

location was good for downtown and gracelands swimming pool good. breakfast good

laundry faciity

still hot outside and pool was already covered, so couldn't use the pool

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

they allow early check in. important for a night shift worker

location says that they have an outdoor pool, was the whole reason for me booking

breakfast

plus it has an outdoor pool which was very nice

morning and first part of afternoon @ graceland, wanted to go back to motel and relax by pool which was the main reason we chose this location, and we were told the pool was closed

the pool was not open and should have been advertised as such

no pool

the pool was not open did not disclose that on the website

lots of food outlets locally, the only downside was the pool was shut

the breakfast

love that our room was equipped with a kitchen and it was within walking distance of restaurants

breakfast was not ready yet

breakfast was mediocre. could have used some hot foods and decaf coffee.

breakfast did not have any hot food or carb free proteins. it was all breads, sweets and cereal.

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

pool closed, teenagers very upset but understand safety procedures. also, the bar was closed.

clerk informed us the breakfast was no going to be served due to covid

pool was out of order

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

the bed is so comfy! the breakfast is excellent!

breakfast was great continental with a bit of hot meal the location was very good close to shopping

pool needed cleaning

also me and my family didn't realized the pool was close so there wasn't much fun while we were in the hotel

pool

advertise breakfast but didn't have it because the kitchen is broke

didn't attend breakfast. i love the location

the pool wasn’t open

very little lighting in the back parking lot by the pool area

very friendly staff and the snacks they off great when you have kids

really appreciate the food in the evening and breakfast in the morning with our family

breakfast was delicious

breakfast and dinner was just awesome

we love the location, cleanliness, hot breakfast, and of course free drinks and snack at dinner time is a big winner at every drury

i loved the laundry room

room was too close to the laundry area and washers/dryers could be heard throughout the stay

the breakfast was good and the room was very nice with comfortable beds

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

i wish we would have taken advantage of the free breakfast b/c it smelled great

there was very little for breakfast

slippery shower floor, breakfast not impressive

breakfast was included & had a good variety

breakfast not good at all. area for breakfast way too small.

not much of a breakfast.

room was nice and clean, friendly staff and they have a breakfast bag on the go

the bed was comfortable and towneplace has great shower and kitchen amenities.

we enjoyed the small kitchenette and total design of the room

no blow dryer no indoor pool

kitchenette in all rooms and the grab and go breakfast

pool area

the pool

staff were extremely friendly and helpful. pool was good and breakfast was sufficient.

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

pool

thought it had indoor pool but ot didnt an it rained whole time we was here

the front desk to the people taking care of breakfast

breakfast was fresh and yummy for free breakfast

very clean, everything worked good and pool was clean and relaxing

the staff are friendly and the full hot breakfast included was excellent

no free breakfast

no complimentary breakfast & wish they had better pillows.

my kids really enjoyed the indoor pool

the beds were extremely comfy!! the pool and spa area were so relaxing .

didn’t get breakfast

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

breakfast

breakfast was great!!

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

pet fee is $150 per night. ridiculous. rude desk person.

pool was not well maintained and there were no towels in the room we stayed in

from front desk to breakfast staff to housekeeper

breakfast was very good

the staff was very very pleasant beds we’re comfortable n breakfast was great

the swimming pool was green. apparently having problems.

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the attendants woke me up at 6 in the morning with screams and loud conversations

an i also love the idea of the breakfast bags that they give out in the morning, i think it is so considerate and thoughtful of

room was very clean. breakfast was great.

breakfast and i love the coffee

hot breakfast was wonderful and i loved the gym

the heated salt water pool was my son's favorite thing

and i also liked that i was able to use the laundry facilities to dry

my children loved being able to get in the indoor pool at night!

necessarily a deal breaker but first time in a saltwater pool

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

my laundry was stolen (1of 2); pair of gray sweat pants)

great service clean and provided breakfast

great breakfast

pool

the pool

breakfast closed a little early for a weekend morning.

whole expirience there was awesome staff was nice, rooms were really clean, and the breakfast was great

only tub wasn’t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking forward to it

breakfast was awesome staff was always friendly and helpful pool was very clean bed and couch were comfortable room was clean great location rooms were very

breakfast and location

the indoor pool and spa was nice and clean

ne had braids and the other one had on a wet and wavy wig) are not

were a lot of parking spaces that were not accessible because they were covered with construction materials

and the free shuttle to memphis airport was great

fitness facility was good

it was very clean and close to the outlet and the pool was nice

pool was very cloudy - couldn’t see more than a couple inches into water

the indoor pool was not working properly,

having a mini kitchen was great as we do not travel without milk

the indoor heated saltwater pool was awesome

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

twenty four hour shuttle. staff was great.

access to bar for a beer and brekkie with cappuccino

the breakfast here is not free or a buffet you can order single items for breakfast/lunch off the bar menu though but it is very small

i was not able to request two beds for my kids and i was very upset and i won't use your service again

did not work tv did not work in living room smell of gas in kitchen area, at different times

the amount of kids. but i understand it was party celebrations and graduation season.

like the fact that there was a fridge with an icemaker, the kitchen with cooking utensils, real dishes in other words a full functioning kitchen

of the main reasons we chose this hotel was the indoor pool so the kids could swim, most indoor pools are heated however this one wasn’t, it was freezing ud83dude2c

love the separation from the bedroom and living room and kitchen

the staff and the morning breakfast host was excellent, she was so nice, we will be staying there from now

and it was not on the hotel or the staff but we had a basketball team staying above us and the kids were a little over the top noisy until late that night

the room was very clean at the start of the stay, the gym was serviceable, but if it was peak season you're probably not going to have space to work out

the gym was basic but adequate

loved the beverages at the hotel but the continental hot part of the breakfast wasn't good to me

the clearness ,the pool,the location and the staff was awesome!!!

the room was nice clean and cozy and the bar and staff

i love that it has a bar and restaurant and nice patio and very good waiters/

the halls always had towels or room service items outside the doors and it looked like it

it was advertised that it was open for breakfast and dinner and for room service

i called to get kitchen essentials and they brought them to my room

the room has a kitchen, iron and all that you need.. cool

the details on the room structure & kitchen

and acceptably clean, and much more user friendly than a standard hotel room, with the full size kitchen and large

kitchen and the fact that they provide you basic kitchenware plates bowls etc

semi truck driver, they allowed us to park in there lot.

cleanliness, good breakfast

book a room with a kitchen got their the place didnt have a kitchen in the rooms false advertising on booking

no bacon for breakfast

didn't like that on the website it said there was a pool and there was no pool

it was great, comfortable, reasonable price, good area, and breakfast was included

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

was all brick and pretty quiet, even though they had a bar with some nightlife

fantastic bar and restaurant

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

food was excellent and the bar was a really nice place to hang out

there’s no gym on site

the access to the gym was unfortunately not working the one time i tried it, but front desk were aware of the issue

the gym was a really great added bonus

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

of the reasons that we stayed at this hotel was for my child to be able to go swimming, but the pool was closed

have any complaints, kiddos would have like a deeper pool but other than that everything is great

breakfast was eh honestly

the two ladies at the front desk, the ppl over the breakfast kitchen and any other staff that we encountered were very friendly

facilities, breakfast and location - helpful staff

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

no laundry facility

that they didn’t have a laundry room

asked for an early check in and were told it wouldn t be an issue

bad room service hours if your coming back from the game

room service cut off at 10 pm - right when we got back to the room after the game

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

they had a nice pool area and the view from our room was amazing

quality rooms, loved the decor, and appreciated the late check out the hotel is also super close to all the action of beale street and near a walking

lovely modern rooms with coffee machine. great location, good gym and pool.

modern and inviting . buzzing bar and great views

no room service

were roaches in our room in the kitchen and bathroom i didn't mention it because i wanted to enjoy my trip with my

staff at the front desk was very helpful, the breakfast help was very friendly, greeted us with a smile and asked if she could help

the ladies in the breakfast area made the ok breakfast great

ashley was great at breakfast and made us feel like we were in my mom's kitchen

the pool was a cloudy color, and i didn't let my kids play in it very long

also no coffee and no laundry

the washer and dryer didn't work and we had to take our clothes to a laundry mat

also had drink machines and a laundry

no. pet fee

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which you need to us3 the machines iron in room

the 2 items pool and no hot breakfast were due to the covid-19 outbreak so nothing could be done about it

it was clean and the room was spacious enough for the 5 of us (2 adults and 3 kids)

we arrived before check in time and because we had such an early flight from texas, when a room became available she let us have early check in

called the hotel to see about an early check in and my wife was told our room was ready

everything was great, welcoming staff ,clean pool and central location.

the also have a nice bar attached to the hotel

also liked having laundry facility

fabulous fitness centre

less variety in the bar for cold beers.

the hotel is very great when it comes to the kids watching the duck

breakfast not included. no coffee pot in room, and free coffee wasn’t served until 6 a.m.

the staff was nice and gave my kids rubber duckies

the bartender at the lobby bar (where you hang while waiting for the ducks) was incredibly personable

breakfast was great! bed was great. lobby was special.

the restaurant and bar area was wonderful.

room service still unavailable despite being advertised in canopy s business

of room service

neither tv nor wifi working in room no maid service even on a multi-night stay

and most people when they go to dinner or order room service they have leftovers but because theys no way to warm up your food you have to throw it

comfortable room good location wifi

garbage left by elevators, bags of dirty laundry left and it was past 6pm

location was great and the breakfast was exceptional

gym was closed for refurbishment

room service came one time during my one week stay

needed turkey substitutions for breakfast.

younger teenage customers on pool

very friendly staff and wonderful breakfast selection.

location,nice staff, everything clean. i love the pool :)

the swimming pool was out of service for my entire stay at 90 plus degrees

top bar never opened

the breakfast was good with a variety of choices

cleanliness, safety, location, breakfast, staff

location, staff is friendly and helpful, room was clean and nice, good breakfast area

i love the roof top bar and the fact that there is a starbucks inside the facility

bed and bedding were very comfortable and the simple breakfast menu was perfect and very affordable

gym was awesome the decor was chic,coffee kiosk was fabulous.

breakfast was ali little disappointed

breakfast was excellent even though there was very little to choose from.

comfy bed. friendly staff. pretty hotel. located downtown. onsite gym.

not good for people with kids

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s it

staff helpful good gym facilities across the

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

no gym but they currently have a deal with a gym across the street so you can get a free pass to go

the hotel was very clean. staff very friendly. breakfast very good. would stay there again.

umm really just the breakfast and we had dirty pillowcases

that the breakfast wasn't larger

the room and breakfast was great!

breakfast area was small

the bar and staff, extremely clean rooms. very worth the money for the location.

the hotel was very clean, there is a large breakfast area serving a lovely breakfast which was included in our cost

the hotel also has an outdoor pool and is very central, with beale street and the fedex arena only 20 minutes' walking

the room was cozy. the little kitchen was awesome.

the breakfast bar was depleted 20 minutes before the buffet closed.

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

i loved how the seating areas were, games, bar etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

enjoyed the pinball and bar in the lobby

drinks at the bar a little pricey

i especially loved that they had a place for the kids to hang out and play games

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

old hotel, small gym

good breakfast good to have free coffee and water available helpful staff nice pool

a lovely hot breakfast and a great little gym and we had a wonderful river view from our room

breakfast was great…plenty of choices and hot…but i recommend offering turkey bacon and sausage

that the pool was getting fix but it’s back open

no breakfast

breakfast sucks

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

breakfast could have more grab and go options

was a great breakfast

this is not a bad post, i have grandkids under the age of 5

nice room, decent gym

kids screaming and crying and slamming doors

the gym had lot of equipment but half of it didn't really work

the microwave was in laundry room area

they were able to accommodate an early check in

rooftop bar is a great place to grab a drink

beautiful design and decorations. the bar on top was amazing.

no access to the bar on the roof no pool allow other vehicles to park

we went to the rooftop bar one evening and it was obviously popular, but also very fun

rooms, balcony looking over the swamp, spa tub, shopping, and the best steak in the restaurant

liked the room and the gym . also thought willie the driver was fantastic.

the spa was wonderful!

we also ordered room service for dinner

also no pancakes for kids

do wish the room service didn't end when the restaurants close which was 8:00pm

with great bar on roof

web site advertises 24 hour concierage and room service but when we arrived at 9 pm on a saturday night, room service was closed

don't use room service ) and the bar was crowded with a party

bed was extremely comfortable! complementary breakfast excellent. very clean room.

fresh paint no carpet vinyl flooring

the shower head was nice and i liked that i could park my car directly outside the door

located between two truck stops/parking areas next to an interstate highway

deposit required because i live within 50 miles of the property -- the motel is next to a big casino, it is natural for local people to stay there during a casino trip

the staff and breakfast!

close to dogtrack and casino

laundry facilities on site

breakfast ok close to dogtrack and casino.

the breakfast wasn't what i was expecting but the stay was great

never received any breakfast and the location was great because i was closer to my job.

breakfast

the limited breakfast and no microwave in room

breakfast not worth it

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked great

security, friendly staff, and breakfast

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't sleep so i checked out that

beds and free breakfast in the morning

hot water exceptional, secured premises, friendly staff, beautiful decor, pleasant atmosphere and pool area was very peaceful

the pool is decent and they have good laundry facilities

we enjoyed the pool areas as well as the updated lobby

and having a laundry room was a plus

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had to be cleaned out so it’s not able to use that

gym is nice and big with weights hotel has a pool but no jacuzzi

all the equipment in the gym was broken

they are not offering breakfast

pool

pool was a frigid temperature

i could park my 18 wheeler and trailer and they allowed my dog.

casino is down the road

the only good thing about this hotel is that it's close to southland casino.

like the location of the hotel being that it is near the casino

liked the location very close to casino and driveway is on the expressway entrance the rooms where

it's down the road from the casino

the breakfast was really good for the price

breakfast was good and the pool for kids and the bar was great staff very friendly had a good time there if the maid service had been

good location, good staff, nice room well appointed and well stocked! breakfast was excellent!

the location was perfect; restaurant and snack bar offered good food at a good price.

breakfast was good and the pool for kids and the bar was great staff very friendly had a good time there if the maid service had been

wifi signal was a little weak

couldn't get the wifi connection to work, but it was late so i didn't really need it

good wifi and ac unit too

very reasonable with free parking, wifi and breakfast

the wifi was free

nothing of interest near us but a big casino with $20 buffet

about a minute from southland casino

the hotel is directly across the street from the casino, which is where we were headed

it was basically next to a busy casino

bed was super comfortable! buffet at the casino next door was great!

close to casino, easy access, secure, clean

breakfast was good. i really liked air conditioner unit.

and it's right next to the southland casino if you get board and downtown memphis is right over the bridge

staff was awesome and close to the casino

it would have been nice to have some breakfast meats come with the breakfast.

to reach, not too far from town centre, ample of parking the staff was very friendly

the bed was comfortable the room temperature was perfect and the parking was directly outside of our room

wifi was slow, no breakfast provided, no one came to clean the rooms while i was there or bought

parking was not sufficient at night

wifi not available - didn't find out until booking!

great place to stay with easy access to interstate and casino

breakfast was excellent

the room was clean, staff was very friendly and professional. the gym is great!

pleasantly surprised by the free breakfast options which included a pancake machine which made fresh pancakes to order

much around for a quality meal for anything outside of breakfast unless you want to go to the casino

staff was nice clean breakfast was good and hot

near casino

location to the casino was great, room was clean and bed was very comfortable.

the amenities listed for this hotel included a casino and lounge

so clean. very friendly and helpful staff. breakfast was excellent. h