breakfast was fantastic, king size bed was a welcome treat

very clean, mattresses comfortable, staff is so friendly, and the breakfast was amazing

didn't have breakfast at property.

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

great free breakfast

the wifi went out and i called the front desk 14 times and no one would answer me.

wifi was awful.

menu for room service does not mention $4

very clean property. great bar and food.

we kept having to reconnect to the wifi

came with our three kids for a family wedding and our entire stay was great plenty of breakfast options and the staff

gym was small but better than nothing

kids enjoyed the pool and hot tub

the eggs were not great but everything else at the breakfast bar was good. the bed was great

the pool area was clean and well maintained

super convenient in and out great breakfast

breakfast for travellers leaving before 6 am

continental breakfast was good for what we were looking for

clean and comfortable room. good breakfast.

great breakfast for the price, most others in this price range offer limited continental

we had 4 pillows for 2 adults and 3 kids asked for more and told no we had 2 towels 2 wash cloths and 2 hand towels and also told no to

no additional pet fee

pool tiles falling off and the pool needed to be cleaned

breakfast included sausage and eggs

the outdoor pool was inviting and well chlorinated

excellent breakfast.

breakfast selection was small but i wasn't that hungry

wifi a little slow breakfast was good

didn’t stay for breakfast

the room was clean. breakfast was good. the staff was freindly.

no fruit at breakfast

in room heater was loud, eggs were cold @ breakfast

room was excellent breakfast was amazing. enjoyed everything

the breakfast was simple but delicious and the front desk staff was great, kind and very responsive at

the pool wasn't open

pool and pool area was very well kept

customer service, offered my kids snacks and water they loved that

breakfast was great!!! cheese omelets! the best muffins i’ve ever had!

the room was clean, the breakfast was great!

friendly staff, good dining recommendation. excellent breakfast. comfortable room with shower.

i haven't eaten breakfast yet but i'm sure i won't be disappointed

clean. fun atmosphere. gym

breakfast was awesome

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

location , water and coffee is offer 24/7 breakfast good and hot too , clean rooms, cheque in and out so ease, thanks

they allowed us a very early check in with our dogs so we could get them out of the car.

breakfast did have hot waffles

the room , breakfast, & the overall trip was wonderful

easy parking and great breakfast even during covid times

i did discover the laundry room this time

of the reasons for choosing this one was because it had a gym

the breakfast was delicious

friendly staff with an easy check-in. there is plenty of secure parking.

parking is easy and spacious

the kids injoyed the pool but just to cold for me

no breakfast covid

the breakfast was also good

we love the beds!! we also like the breakfast!

there was no breakfast as advertised

while getting breakfast, the lady behind the desk was loud

everything but the pool

of cold water only completely disappointing after a hot day of traveling the door exiting to the parking lot did not open nor close easily

the laundry room,snack machines,soda machines,ice machines,fridge.

no assigned parking places so you had to walk 1/4 mile to unload baggage if you don't show up by 4:00

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

breakfast was excellent and all staff members were friendly and helpful

breakfast offered a big variety but most of it was not very tasty

free breakfast, great rooms, awesome shower, amazing staff

didn’t like that some of our lights in the room weren’t working & that the pool was

loved the room, the breakfast and the bed was so comfortable

breakfast;friendly staff

the lady at the front desk was very. nice. also gave us a late check out

laundry facilities and snack and drink vending machines

there was free breakfast, laundry facilities on site, and an outdoor pool available

awesome hot or cold breakfast items

breakfast could have been a little better.....too many bread items (carbs)

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

good breakfast nice area for dogs good beds

in the lobby was too loud at breakfast; we could not hear the tv/

clean rooms, clean pool, breakfast was good.

family was in the pool same time i was the parents when out side leave the 4 kids who run throw towels in the pool

breakfast was good

the pool and gym are smaller, but there is also a jacuzzi in the pool area, and it's indoors, with chairs,

the pool is nice water temperature and was empty during most of our stay so had a fun time with my

super clean and pool and hot tub worked and were great

spending time stress free with my kids and husband

excellent breakfast and bar service

indoor gym and the pool were great also

spending time stress free with my kids and husband

staff was friendly, room was excellent, pool area was very clean. the food was also excellent.

staff in bar not good especially young woman

, and ryan , chance and austin at the bar

the little snack/drink bar is extremely overpriced

there is no pool in this hotel, which was disappointing for the kids

nice bar area

eakfast), and maybe the best old fashion i've had in their bar

complimentary shuttle, plenty of restaurants nearby, excellent room service

the bar had the best drinks and comfortable atmosphere

all the restaurants around here are full of young kids that are idiots and immature

ordered breakfast through room service

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

great room, love the gym, bar is great, and all the details of this hotel is wonderful

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

bar &food delicious

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

the roof top bar also wasn't enjoyable

views, rooftop bar & pool

at the front desk for a good ten minutes just to check in (at midnight with 3 tired kids) the valet smelled like alcohol and she struggled to write our ticket info out

breakfast was good, because of covid we didn’t get the full breakfast experience and did not get

the lobby, coffee bar, gym, rooftop bar, and our beautiful too

breakfast - hard bacon, pancakes

top bar was nice atmosphere but has only local whiskey brands

restaurant and bar wasn't open.

descent gym for working out

i wish breakfast would of been open later especially because it was the morning after nye.

d floor) you will hear weights being dropped all night

the bar the staff

no indoor pool

room service overpriced and under

location is great, staff is very helpful, and there is a bar on the first floor.

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

good breakfast , hotel was really clean.

the room was huge, clean and well equipped with a full kitchen like a condo

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

the hotel breakfast area is open and

(like mine) what about people traveling with kids 3 years old and younger

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust everywhere, one towel per person (i've never been in a hotel that gives less than

laundry is expensive and dryer needs to be cleaned

disruptive neighbors, lack of laundry services and clean linens/trash bags and toilet paper, the tv had awful signal also and

i had been staying at another hotel for the same price, but their gym was under construction so i chose this hotel simply for the gym and the price

comfy bed/ tasty breakfast/ clean pool/ close to room parking/ very nice young man on front desk/ fast

location. reasonable pet fee ($25). clean. updated.

the free breakfast was a juice box, small granola bar and kids size apple sauce

low, closed, and green with moss, the areas were closed that was incongruous with mandate and the gym was closed

pool. room

clean property and the continental breakfast was a plus

breakfast and gym

the beds were comfortable, and the breakfast was great

breakfast and gym

breakfast was freshly prepared each morning, and the dining area was promptly cleaned after each

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

pool closed. that is a deal breaker for me when traveling with kids. it must be up and running.

was decent, kids enjoyed the pool although they wish it was bigger, next time i may consider getting 2 rooms

breakfast was great and in a served bright area that had windows that gave you a view of the

we needed to be to the convention center for a gymnastics meet and it was literally across the street

kids enjoyed the pool as kids do

location / gym

the bathrooms in the lobby are incredible and the breakfast was real food

nice pool and gym too

the pool and gym excellent

breakfast to expensive

was only one bar of soap in the room

kids loved the pool

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

the pool looked small and not very attractive

great staff. nick the bar tender is great.

accommodations were excellent and breakfast was great!

comfortable bed and pillows great breakfast selections

very nice hotel and breakfast

breakfast had variety of options and staff was on top of cleanliness and refilling stations

then she let us have a early check in

breakfast was delicious and room was large and comfortable

clean rooms, very nice staff , very good breakfast included. plus they had a pool

love to have some one bedroom suites available so we could have a room separate from the kids but still together

bed, room, gym. all new

the pool was closed

great hotel. clean rooms. great service. nice breakfast.

friendly staff a very clean hotel large rooms very clean swimming pool open

pool could have been a little cleaner but a storm had just came through, probably the cause for the

because of the constant rain there was no pool access but everything else was great

pool was clean and relaxing. good location. polite customer service.

need more variety on breakfast.

place to stay,when i travel through knoxville this hotel is always clean and has a full size kitchen and the front desk is always very nice

quiet. full kitchen and appliances. comfortable bed.

clean, comfortable. full kitchen. clean linens. walking distance to our venue.

place to stay if you're going to be there for a few days due to having the kitchenette which is very convenient and most of the places they offer pots and pans and etc

gym had a water bottle filler

pool was very clean and the room was nice and bed was comfortable

breakfast consisted of cereal, pastry, yogurt and coffee

out breakfast hostess was very friendly and made sure everyone had what they needed and that the area

the pool was a nice temperature.

breakfast was not good.

the property was dirty. the laundry area was filthy.

the pool and gym were not opened.

was a peculiar musty smell to the pool area and the pool and hot tub water was a peculiar color

nice morning breakfast. staff very courteous. laundry room clean room orderly

and they could not find it so i had to wait in the lobby for quite a while i asked for a late check out i had some issues with my kidneys and whenever we were leaving a male staff member

pool and comfort of the room

very clean, very nice gym, breakfast was fresh and staff attentive

hotel was clean,has a nice gazebo,seating area with fire pit, pool and free breakfast

gym and breakfast area was closed for renovation

clean, easy to access and nice breakfast in morning.

was nice and close to parking lot

prices at the bar were a bit high for the drinks we got that were not even made correctly

had our two grandchildren with us and they were so excited to use the pool

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

restaurant/ bar onsite

pool not working

pool was right in front.

pool was messed up ud83dude1e

you for your service and it's not an inconvenience very nice guy at that time also i asked for a late check out he said light check out till 11:30 i said well is there anyway i could get the 12 he

i hated that the pool is closed. that was 1 of the main reasons i booked at that location

great place to stay the night off the road and the kids can swim

no laundry bags, don t forget the shampoo and soap

the waterpark was nice and clean, our room was right outside of it so it was convenient with the kids, the rooms were very clean, the location was great and had a lot of stores within walking

and 2) would have been happy to stay in the entire time

the kids loved the indoor waterpark and it was very affordable

free breakfast and dinner while traveling is a must and they have it

provide free food(breakfast and dinner) and drinks (beverages of you choice), fitness center, pool and even a pantry shopping area

the kids loved the pool

limited gym equipment

swim pool inside/outdoor together

they didn't have breakfast

liked the cleanliness of the room and hotel in general. laundry room was in working order.

it was ok, wasn't as bad as i thought it would be but could have had a better breakfast choice

breakfast needs work

housekeeping wouldn’t let me use the vacuum cleaner told me to go to laundry room and get that one and it was broken so my dog hair piled up in the corner

breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt

the breakfast seemed like an afterthought with no cups for travel coffee

i wasn t interested in breakfast but coffee

he is kind, hard working

hotel breakfast had the usual options, but everything was served hot and fresh

the pool

spa and breakfast was wonderful

room was very clean. breakfast was very nice. staff was very friendly.

clean, modernized, balcony overlooking the pool, comfortable

very chill. wasn't disturbed. friendly staff great breakfast

$40.00 pet fee

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

the fitness room

had a pet and paid a pet fee

breakfast was good

pool is too small to swim in

but the pool was nice

pool and hot tub wasn’t working.

the pool and hot tub were closed. it would have been nice to know in advance!

amazing breakfast . pool was very nice and perfect temperature .

pool open

kitchen is great touch

the gym and the breakfast

pool was broken down and was not informed about it. kitchen worker wasn't very polite

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

there are grills and fire pits on the patio next to the pool and the entire property was clean

best hotel breakfast i ve ever had. everyone i interacted with on staff was superb.

breakfast was mediocre and not many choices

pool closed:( boo hoo. no shampoo or soap at all.

breakfast was awesome. all staff were super friendly and went out of their way to help!

the kitchen staff seemed to stay in the kitchen and was not that helpful.

got two king rooms and one of them had an awful smell like mold it was breathe taking and my kids have asthma so it definitely caused some issues with

nice rooms, friendly staff. pool nice. good with gym. good parking. breakfast included.

was looking at my id online she made me go back outside and dig through my suite case, while my kids were asleep, to grab my id and bring it to her so she could look at it in her hand and on the

the coffee bar 24/7 including tea! comfortable beds good shower. modern room.

the breakfast

great breakfast

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

breakfast was good.

convenience, great kitchen and layout, nice bed

it is a little bar with heat and eat junk you pay for

no breakfast. have a small food venue for purchase. do have a bar with cocktails

swimming pool was really cold

the indoor pool was pretty cool in its temperature, so be forewarned

indoor pool, spacious lobby, very clean

the pool was down for a broken part, was accommodated with the other 2 hotel pools close by to use

great breakfast, large rooms

to my surprise the kitchen was well stocked with everything i needed to cook a decent meal; full size refrigerator,

it also advertised a kitchenette but we did not have a stove

the cleanest and the pool

we enjoyed the pool and gym

on sight bar, good location, friendly staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

there was a group of rowdy college kids on the floor making noise till after midnight

was great rooms were real compfy pool was real crowded did not get a chance to swim but not hotels fault

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

the pool and the breakfast options.

they helped with a late check

staff is always friendly, they have a great breakfast, and it is always clean.

breakfast was a wide variety of all delicious items, both hot and cold, and very tasty

though they had free laundry facilities,most of there machines were out of order

the suite had a full kitchen and dining area as well as a separate bedroom from the living area exactly what we were

the laundry room is free and for a long stay that was a giant plus

kitchenette with cookware! very useful!

clean, comfortable, on site coin-less laundry facility

pool and a/c which was a wall unit so the room was cool all over not just at the window

quiet safe area with a relaxing pool to enjoy

asked for 2 blankets and she said they're in the locked laundry room

the kids had a nice time in the pool.

the pool was good and the room was a good size

no pool yet the sign out front said they did

the night staff were very friendly and helpful and welcoming. and the pool was nice and clean.

the pool was closed.very disappointing.

1) good value, 2) complimentary breakfast, 3) pool

pool not open, it had a really bad smell of mold in the room

rooms were clean, pool, and great location .

i especially liked that there wasn't an extra pet fee.

indoor pool

near attractions, restaurants and family liked ability to have a place to workout and do laundry rooms clean and furnishings in good

early check in was smooth and room access was inside

wish they had breakfast longer and i wish they had more breakfast options and a snack machine

breakfast needed more eggs or biscuits

the breakfast the next morning was a bonus perk

no breakfast

liked the fact it had something for breakfast and they honored my request about being on the ground floor due to disabilities

the room we stayed in was very clean as well as the pool

i wish the pool was outside

i like that it was near a lot of food places and the fact that it had a indoor pool

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

indoor pool!

the amenities were quite adequate, including the breakfast, and the staff was fantastic!

the breakfast was wonderful, the accommodations was great, and the staff was welcoming.

breakfast was good

breakfast options weren't plentiful. waffles or cereal.

friendliness the breakfast astmophere

cold a/c, fairly quiet, fluffy duvet, good wifi

no lighting outside in the parking lot

no parking, people even parked in the handicap ramp, the whole room felt damp

parking

fresh towels, parking infront of room

pool and breakfast were open

super nice staff at breakfast and the food was good, well stocked and clean dining area

free breakfast and pool helped keep the trip under our projected

spacious room, great breakfast, friendly staff. liked the proximity to the hwy for traveling.

room and it was very noisy outside, so in the morning we could hear a lot of commotion from breakfast

loved the breakfast, and in room jacuzi

the breakfast area was really crowded and hard to get food because not much room.

pool could of been warmer n pool n spa needed clearer n more chemicals on them.

location, pool/spa and breakfast

how clean the hotel and the room was. i also enjoyed the pool and how friendly the staff was.

did not have breakfast since i left early every morning

comfortable bed. good room service.

the breakfast had more options

very friendly family environment. great food for breakfast.

bed was comfortable and good shower ample parking

pool was not available

breakfast was ok. location was excellent. staff was exceptional and helpful .

we had 3 kids in the car for 10 hours and they were really looking forward to swimming when we got there

liked that the pool was open 24 hours. quiet, comfortable.

my kids really enjoyed it

appreciate the healthy options for breakfast

fitness center and swimming pool were well maintained

could have been better with pool and fitness room open. other then that we had no problems

so friendly and helpful in finding a place to park our trailer

breakfast was buffet style and very delicious

the bar was also very expensive - we paid $40 for 2 drinks

the lounge & bar connivence, love the room decor

our kids got to enjoy to the pool

decor was beautiful. pool was nice, clean & staff was great

i also loved the cleanliness, the pool tables, the gym, the outside heated pool and sitting area

good breakfast options

has all amenities you might need and the breakfast is awesome

decent gym. prices were similar to other venues nearby.

breakfast was really good

the breakfast was excellent

better count. breakfast.

a breakfast,coffee machine and air dryer in the rooms

no hot breakfast except toast

location was perfect. did not take advantage of the breakfast

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

laying by the pool is the only thing i can think of

pool was closed but said online before we arrived that it was open

the pool was not open no air conditioning in room

the pool was not open and no hair dryer

nice pool and price

clean rooms. variety options of food to chose from for breakfast.

great price,great staff, comfortable rooms, warm heated indoor pool and great location

nice, warm pool.

the pool was awesome for my little one. it is very convenient to restaurants and stores.

pool was closed for repair.

it was nice to have so much space and a small kitchen

pet fee was $75 non refundable

pool/ location

clean room. good breakfast.friendly staff.

not much breakfast choice,

size of pool was small

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

location, cleanliness, and staff at breakfast time.

friendly staff, free breakfast, pool.

pool & patio area was clean & well maintained

breakfast, but that was understandable because of covid-19 but at least they had coffee, apples,

breakfast, but it was covid related

some fruit for breakfast, some bagels.

they were remodeling and didnt have the breakfast

and quick check in great continental breakfast also beds where comfortable very clean and had everything we

hotel staff were extremely nice and the breakfast was great

breakfast was great with lots of choices

clean room, comfy beds, extremely good hot breakfast, awesome shower, very friendly staff

great staff! nice room - my granddaughter enjoyed her time in the pool.

had a chin-up bar in the exercise room, and a full breakfast.

kids were making popcorn by themselves in front foyer of hotel

well i did and he enjoyed a joke with my kids about on me not listening

the kids loved the indoor/outdoor pool

our teenage children enjoyed the pool while my husband and i used the fitness room

the cleanliness, smooth check in and complementary breakfast

breakfast, specifically coffee was excellent

breakfast bar

breakfast was good with several choices

new hotel,beautifully done. large breakfast area with the most selections i have ever seen!!

clean, comfortable. excellent breakfast!

our room was at the vending, laundry, ice area

they don't tell you that you have to pay $20 a day pet fee up front

it was very family friendly and the breakfast buffet was great.

to use he guest laundry but it as taken past the wee hours

pet fee hike at the counter

breakfast was good, plenty of selections for all ages and tastes

breakfast could’ve provided different options. there wasn’t anything wrong.

perfect location, easy on n off highway. clean room and breakfast was great!

the breakfast was pretty extensive and better than i anticipated

pool indoor and open till later in evening! very nice staff, sky at front desk was helpful!

comfortable bed, amazing water pressure in shower, very clean and well maintained, wonderful breakfast variety and preparation

the breakfast was very good and the staff was very helpful. too

all was clean and nice, good breakfast

we enjoyed all, the breakfast was wonderful. the staff very polite. we had a wonderful time.

room 127 was near the lobby and pool, gym, breakfast, and storage area for cleaning service

the kitchenette is fully stocked with fridge, hotplate, and dishes

breakfast okay limited but still good.

the free breakfast is tasty

great breakfast options

great location, gym.

the free shuttle service was great

nice body products, comfortable bed, very good breakfast

breakfast was continental style while some renovations were going on in the dining area, but all

everything we were looking for: cleanliness, the room design, staff was friendly, and the outdoor pool was great

breakfast was earlier than stated because she knew that people had early flights

facility was clean, had a friendly staff, and good breakfast offering

i have a kids and the cleanness was very important to me

only thing we didn’t like was the hours of the pool closed too early

indoor pool is a nice option for families

indoor pool great for kids

the breakfast was great and amenities could not be beat

breakfast was very good.

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

breakfast and location is conveniently located next to the highway

the fitness room was one of the better ones we have found in a hampton or any other similar hotel,

pool was closed sometimes, but that wasn't a big deal

great hotel that's why we keep coming back once a year for our convention hotel staff friendly pool was great rooms are

the pool was nice

great location, great breakfast

did not have breakfast