under construction. pool closed should be notified prior to booking

location was good. price was good. parking lot was well lit.

great accommodations. close to everything. excellent price! yummy breakfast!

comfy bed, pillows and comforters. breakfast is always good.

they say it is a pet friendly location , but they forgot to mention that the dog is an additional $35 per

the staff has been either hard to find ( my first time i wandered around until i found the laundry room and

smelled clean, the fireplace at pool

and also make sure that when you have dog owners who visit, document room number and make sure carpet is really

it was very nice clean and smells great,free breakfast

the wifi and room lighting.

the pool was closed. the laundry facility was not given. they had a crappy bar/restaurant area.

the laundry wasn't available due to broken washer and dryer

the room service food and the food from breakfast was the best i have had at a hotel.

i booked it for the indoor pool, bar, gym, and restaurant

the free wifi was terrible. i couldn?t get connected to the internet.

laundry machines need updating but that's all.

breakfast was bad and the guest laundry room was disgusting

room was also adjacent to two washer dryers and across the hall from the laundry room and two doors down from

comfortable bed. somewhat quiet. did hear kids running up and down hall but not too bad

kids wish pool had later hours because they got finished with dance competetion the pool and hot

laundry and gym

cleanliness, good gym

in addition the trundle bed was great for our kids

it could be because the kids put a sleeping sign on the door the first night but i removed it that evening

nice modern hotel. spacious rooms. nice front desk staff. great gym area.

comfy bed, good amenities, paid laundry room for extended stays. nice breakfast

laundry room had a horrible smell and the property is surrounded by local crazies.

indoor pool was cold so the kids didnt last in it very long

very comfortable and plenty of parking..

we especially enjoyed the indoor pool and the continental breakfast

i like the first floor laundry which enabled us to wash clothes

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

we loved the outdoor pool, and even the laundry room was spotless

the breakfast was excellent for a serve yourself

able to use my name and room number for the wifi, and not being able to use my firestick

the pool was not open yet for the season; however, that really wasn t a negative for us as we had so

a boat be prepared to have to park on the street as they will not allow you to park in the parking lot

booked a pet friendly hotel

description and pictures of the pool are deceiving

unable to connect wifi

there wasn't a microwave in the room. we had to use a community microwave in the laundry room.

no laundry service. told self washer was down. suite did not have plates or utensils.

cleanliness but hope has a other laundry area since has a microwave and laundry maybe microwave in ice area is

the kids had absolutely no adult supervision at all

parking was spacious, and the rooms were quiet and clean.

only suggestion is for the laundry area, it would be nice if it was set up on the pay range app like other

of it was nice but we especially liked that the pool was open until 10 pm giving us a break from the sun with

was great, easy in and out, room was spacious for us, breakfast was enjoyable, outdoor pool was very nice, staff

very clean and close to everything i needed it yes ud83dude4cud83cudffe will be back i love the kitchen we re

loved that the room offered a full kitchen and the entire hotel appeared to be newly built, including the rooms

laundry facilities

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

guest laundry, very reasonable

brand new hotel with pool and gym, breakfast was brilliant

well lit parking lot, outside pool, mini golf area.

parking was always full. handicap parking was full the whole week we stayed.

parking, location was fantastic, very short walk to restaurants and waterfront and staff were very

we are married with 5 children celebrating 16 years of marriage with a night away from our kids, and we are

pool was really nice

most parking spots were located on the far side of hotel. not a deal breaker.

laundry service provision unclear as to ownership.

room and laundry were excellent

a 13gal trash can in the kitchen would help

convenient, loved the pool/hottub and fire pit, the room was so spacious, comfortable and clean

our room was on the second floor roomand over looked the parking

loved the movie at the pool!! the only disappointing thing was...no laundry facilities.

communication between the check in desk and room service is needed

we love the pool and the pool service.

i loved everything; the peace and quiet and relaxation. loved the bar area and bobby.

enjoyed the pool, the food, and the very friendly smiling staff

the homey feel, the size of the rooms, the free laundry room, and things to borrow to make your stay more

wish there were more washers in laundry room

staff nice, hotel excellent, laundry doing very well, great coffee.

the free laundry room was great - no searching for quarters

very roomy and comfortable. great cable tv. complimentary laundry on site. very excellent hotel!

installing more washers and dryers would greatly enhance the laundry facilities

i put our trash in the laundry room trash can

like they dome no laundry over night

having two dollar laundry was a nice benefit, but there was only one washer and dryer

per day per pet is quite high but we were escaping hurricane laura and needed a place that took

the wifi signal

they only cleaned only 3 times out of 8 days with,kids

it was too cold for us to use the pool area but it's a beautiful, calm area with an outdoor fireplace

the wifi did not work the last night i was there

we love it but there s no help so no restaurant only sandwiches and the bar is closed

laundry machine didn t work well

i liked they offered laundry service.

the gym was closed

so i loaded the kids up and headed to the hotel 2 hours in the drive, still no call or email from either one

clean! very clean! their housekeeping team is amazing! great breakfast!

wasn't emptied much near laundry

the clerk finally went to the laundry room and found me one

other residents smoking indoors and at pool

love the bed, breakfast, was great, staff was very accommodating.

parking lot was dirty and the front entrance as well

not put me above the laundry

they put me above the laundry

we will stay there again. everything was great! breakfast was delicious.

breakfast and very clean facilities

breakfast was overall good, however, more healthy meats (ie

comfortable and modern room. good breakfast and helpful personal. close to whole foods.

offer decent breakfast selections

better breakfast options

i love that it s pet friendly

clean and comfy rooms fully equipped kitchen and more

i wanted to get in the pool but it was really dirty

everything pet friendly... everything!!

also pets are welcome there which is a big plus

pool was way too small

liked the layout of the lobby, where the bar is easy access and the lounge has enough seating

only one thing that sucked guest laundry

guest laundry needs some up dating,getting to the hotel from the interstate was confusing at first

wish they had a better guest laundry i'm thinking i might offer some of my skills to help them maybe remedy this

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

was no complimentary breakfast, laundry facilities were closed, there was a pile of pubic hair behind the bathroom

south door was broken and laundry machines was not available

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

early check in without problems.

location is good, clean, people at the front and breakfast people very nice, good fresh breakfast

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

pool open, better breakfast but covid so i get it.

the breakfast was non-existent because the bagged breakfast ran out

an unpleasant smell , and on tuesday night i saw a woman who might be homeless was in the hotel parking lot and

the night light inside the room . no heavy curtains to block the very high parking lot lights .

we were on the first floor by the ice machine, gym, laundry room, and guest doors closing loudly

room wasnt very clean, the laundry room smelled like rotting mildew

the laundry room for sure, found hair and the tub wasnt very clean

my kids and i loved it. felt safe and they loved the breakfast

friendly staff. good breakfast. hotel looked very clean and new.

staying in a pool make you feel like at the crossroads :-) cleaning staff has forgotten about towels, but left

pool area is nice but not quite as nice as pictured- it s off the parking lot .

thing is that the remote to the room did not work as much for the hdmi settings and had to call room service

shared facilities were great: gym & swimming pool

too many kids in the pool. would have liked breakfast included in the price of the room.

the lady that served breakfast was very sweet and made sure we had everything we needed

pool looked nice, we just didnt have time to swim in it

breakfast was okay.

sad that the outdoor pool wasn t heated.

staff, cleanliness, breakfast and parking all good

they had free breakfasts, vending machines and a laundry room for guess to use

great facilities includes a laundry

the room smelled like stale smoke and dirty laundry

quiet position, clean, friendly staff, guest laundry, easy parking

i like the fact that we can do laundry anytime, using a card instead of coins, makes it easier.

the laundry and breakfast the room we where very clean

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

that guest s was not respectful for others for breakfast.

breakfast was wonderful. lots of choices.

room had a kitchen in it, which gave you a good fridge etc

new and clean, laundry available, great

we stayed on the 6th floor right across from the pool in laundry services

just opened in march everything is so clean, great hot tub and pool on the 6th floor outstanding laundry rooms

laundry facilities clean and worked great

i was able to settle in get laundry done, secure an early morning ride to the airport, have dinner and sleep

the hotel did not have a guest laundry.

laundry facilities, accessible, area

indoor pool and friendly staff

breakfast was well thought out and ready. it was good. handicap parking was good.

breakfast & pool if i m ever around allen texas again i ll definitely be staying with quality inn thank you

the room service was unavailable when i called to place an order

the pool and the conference rooms

pool area is so nice

the bar the food at restaurant everything was inside

was no room service

good breakfast. laundry fitness

loved the fact that i was so close to the laundry room

was clean, front desk was attentive, laundry on site

the gym was a joke with no equipments working as expected

like the wifi could be faster

nice quant breakfast area

pool was clean shower soaps were good quality

the coffee/hot chocolate area. the kids really enjoyed it.

breakfast was tasty & had everyone in mind

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

reliable wifi, room was clean, breakfast ok.

great parking, clean inside and out.

/ prompt response / wifi / was not working for a while / long time/ no one could help

close to utd, easy access, free coffee and tea any time, gym, extremely friendly staff

however the laundry room didn't work and there was nowhere close by to eat

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

the location is off of the highway, and there is a good amount of parking.

the breakfast area was nice.

there is only a laundry facility on one floor

there is a laundry area on site which was really useful

upon trying to check in i was told the pet fee was $150 + $15 per day cleaning fee

breakfast was okay and the location is great

also, there were signs reminders in the parking lot that said take all your belonging before leaving your car

no room service no running water the next morning

wifi not included, which is quite a poor experience when traveling. parking was not included.

and though they allow pets, be prepared to walk a bit before finding grassy locations

wifi wasn't included.

bring ear plugs. kids love the echo effect of the atrium.

the laundry was one dollar to

wonderful rooms'' common areas'' pool '' laundry'' breakfast

i could not get room towels or pool towels because the laundry was never done

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

didn t like having to pay to wash laundry

the laundry room was out of order, and my card key stopped working twice and i had to get it

room 127 is right next to ellavator and laundry

laundry facility for guest

would be helpful to have a change machine for laundry or make sure night shift has enough quarters

allowed for a late check out.

also the option of a laundry facilty on site (i didn't use it) but that's a great option to have

it was quiet, the laundry facility cost was reasonable

i requested extra towels and an extra laundry bag at 7:00 am, checked on it again at 9:30 am, still nothing

lighting in parking lot when dark was scary not enough light

teenage son enjoyed the bunkbed lol and the gym

the hotel needs major updating and no extra bags for laundry. the pillows were horrible.

we only took 1 photo of the laundry issue but this was a daily issue on multiple floors and days

managed to arrange it, even bread wasn’t vegan/vegetarian suitable so during our 1 week stay, kids couldn�

kids enjoyed the pool and basketball court

bonus kitchenette i cooked breakfast for my love.

i had to take the laundry to the lady that was cleaning another room

our kids did not sleep well at all

location, bar downstairs, breakfast hours

our kids did not sleep well at all

just the door to the patio outside the pool locks and doesn t open with key card

t like pets can stay there

the kids really enjoyed swimming

the pool was not heated as advertised. that is the only complaint i have.

pet friendly rooms & staff.

indoor pool was cold

there was no room service or laundry, both of which were advertised on their website

the only item that is not desirable, is covid-19 and the in-ability for room service.

i liked that the gym was open 24-hours a day, and the staff was able to accommodate a complimentary early check

great gym area and pool outdoors

room service daily and put in water in the hotel room rather than having to come downstairs to get

the desk person had to go through the laundry area to make the elevator work

no laundry room

no laundry on site

we walked in the room it smelled like clean laundry

and when you were swimming, you have people in the parking lot waiting to turn and they are watching you

the spacious room, convenience of self laundry

location; ice machine :); laundry

no laundry bag. very minor setback, though.

laundry on site came in very handy

pool towels were all used and in the laundry

on-site laundry is a plus

coffee in room, breakfast buffet, kind staff

the pool an bar wasn't open

they don't serve free breakfast

free parking

hours of laundry were inconvenient needed to be 6 am and till midnight

laundry room out of order.

the pool wasn't open due to them cleaning

i didn't like that the indoor pool water

didn t have the jacuzzi and the gym was 24hrs and there were stains on the couch and on the walls kinda felt

i don t like how early housekeeping and the dirty laundry person comes

was never any coffee, laundry room wasn t working, ice machine doesn t work, roaches in the rooms

laundry machine was not working

elevators are not working properly ice machine dose not work laundry has

elevators are not working ice machine dose not work laundry has been

no laundry facilitys

no amenities service after 5pm, no weekend laundry service

24 hour gym access, food, bar

beautiful, clean room and great food at the bar and grill!

parking was in the rear of the building. would have used valet service if it was available.

friendly desk staff, location, and laundry area. room layout is great.

pool area was great

loved that the pool was always open

location, room, staff, and breakfast

breakfast was good

, the laundry is 24 hours which is great but $2 a load

laundry near by

my kids and i loved the snack station, the room was a great size, breakfast buffet had a little of

wish i had more time to enjoy the swimming pool and gym, but looked nice

we also loved the indoor pool

feel like with the prices of the rooms breakfast should be included

expected free breakfast

no room service, lol

having to pay $10 for the same breakfast that is free at other locations.

i think there was an indoor pool but i didn t scope it out as i was here for business

no continental breakfast

sack breakfast was a muffin and a hot dog

advertise they offer a breakfast but was not available.

the breakfast time was nice

their breakfast is simply a brown paper sack with a muffin and a frozen kolache and juice

place is worth the money in regards to having a kitchenette, spacious room, gym, pool, lounge area, and breakfast

it s advertised as having a kitchenette, and there s even a sign in the room that says to ask the front

beds were very comfortable, the gym was efficient and very well-kept for a quick workout, and the breakfast was

the lobby was pet friendly with a bowl of treats which was appreciated by my four legged companion

was very clean, staff was very friendly and assessable to our kids and also the wedding we attended

great breakfast

all good, great breakfast.

new and clean and good breakfast

very nice. clean, friendly , breakfast delicious

breakfast was far above the standard free breakfast

wrong and everything past the lobby smelled of cigarette smoke, 1 ice machine worked and the laundry center was

warped, toilet moved not mounted holes in the wall people outside and inside asking for money or laundry pods

place was horribly cleaned it stunk like old laundry exposed wires floors were sticky holes in the walls bathroom

the laundry area was not available either that was very inconviont

it's clean, laundry room on site, inside pool and offer free breakfast

the guest laundry was closed. the room was not as clean as it should have been.

the bedding, the blankets, i say this because when we removed home and i did my laundry, my pajama pants smelled

i first arrived there was dirty laundry and large bag of garbage on the fourth floor no housekeeping until the

also when my friends and i walked into the elevator we noticed a large bundle of hotel laundry in a big corner

laundry facilities are ok

pool was not ready and available for kids to swim

there were 2 very young kids that checked me out the following day that seemed to be working for their parents

covered parking

hot breakfast and grab and go spacious rooms covid-19 friendly

the pool is the second reason

heads roaming around outside at night, made me feel very uneasy when i was trying to do a load of laundry before

it was in a quiet peaceful place to me. it had a great breakfast

the location and smoking rooms plus everything u need is right there

breakfast was horrible

clean outdoor swimming pool near room

cleanliness i cannot say 100% as i had a very bad experience at guest laundry gym was clean room was clean

guest laundry was very dirty

the pool was filthy.

no breakfast!

it was in a great area and definitely the pool.