good location. pool was nice. beds were good.

there are a large number of commercial trucks and heavy equipment that occupy prime parking areas, apparently

not many people were staying there plenty of parking

i got from breakfast was coffee and juice

the gym was out of order carpet needs cleaning

responsive and communicative staff, it was clean, safe, had a working fridge and microwave and laundry area

there were people in the lobby/breakfast area talking, folding clothes and had their laundry soap out on the

sandpaper towels a 2x4 to support the window unit of the ac we were told that we could bring our pet but they

in fact this location has never served breakfast there and we've stayed here collectively 2 to 3 weeks this yr

people hanging out in the parking lot and in their vehicles, very suspicious

we will lover the staff and the bar and all the food and

great bar and restaurant on site

resonable room service for breakfast

had to order room service the night before to have delivered in following morning

have been much more helpful at check in by providing dining options and making it clear that room service was

broken gym machines

breakfast could be a little later

kind staff. excellent breakfast. very clean. we enjoyed the hot tub by the pool.

pool and hot tub after two different stays on two spread out dates were closed always with some

the hot tub at the pool needed to be a little hotter.

the spa was broke

liked everything maybe keep the breakfast area open till 10 lol because i love to eat and

quiet. easy parking. very friendly staff.

we had drove 4 hours and it had been a long day, the guy at the front let the girls get into the pool after it

didn't use the breakfast but the facility was clean

would like to have had hashbrowns for breakfast

pool is extremly small and off to the side

pool was closed

clean & updated, roomy shower, great breakfast, and friendly staff

clean and bright, appeared new! great coffee and breakfast!

i like the room the tv and the breakfast as well i had a great time

continental breakfast was typical, pastries and doughnuts are generally unhealthy so serve good ones instead of

breakfast was delicious the room was big nice and clean my kids enjoyed the pool alot i will be

the kids loved the pool and the rooms were very nice!

breakfast could be till 10

the lobby was pet friendly with a bowl of treats which was appreciated by my four legged companion

beds were very comfortable, the gym was efficient and very well-kept for a quick workout, and the breakfast was

there was a sink in the kitchenette which was convenient

the location and breakfast

it s advertised as having a kitchenette, and there s even a sign in the room that says to ask the front

friendly desk staff, location, and laundry area. room layout is great.

was originally from missippi she wassuper sweet and friendly, also lashawnda who worked in the kitchen was extra

kitchenette with full size fridge in the suite

wife and kids were going to leave and get ear plugs

the pool could use some tlc

didn't care for the view in the pool was not big enough

that the pool wasn t order

loud bar at front

no room service, lol

it was nice to have access to a fitness room also

no laundry facilitys

no amenities service after 5pm, no weekend laundry service

large parking lot

quiet rooms. hotel was full but you wouldn't know it. nice grounds, pet friendly.

the wifi worked really well and everything was very nice

staff was so amazing, the gm was out pre-bussing plates at breakfast for guest

several amenities like mini putt putt golf on site and grill to cook on with fire pit

breakfast was realky good we missed the bacon both days we ate the same and they closed breakfast

the pool was not heated as advertised. that is the only complaint i have.

facility was very clean and has a nice view when entering the front lobby , each morning breakfast was hot fresh

i had to take the laundry to the lady that was cleaning another room

barking dog and loud kids in next room

went to get a coffee in the evening-the coffee shop was closed even though it s part of the bar 2

room service for food

hotel was located with shopping and restaurants and bars surrounding it and things to do like top golf and cabela

the desk person had to go through the laundry area to make the elevator work

we walked in the room it smelled like clean laundry

no laundry on site

no laundry room

and when you were swimming, you have people in the parking lot waiting to turn and they are watching you

the bedding, the blankets, i say this because when we removed home and i did my laundry, my pajama pants smelled

laundry facilities are ok

was not clean, elevator was broken, laundry was broken, pool was closed, literally no

i first arrived there was dirty laundry and large bag of garbage on the fourth floor no housekeeping until the

also when my friends and i walked into the elevator we noticed a large bundle of hotel laundry in a big corner

hot breakfast and grab and go spacious rooms covid-19 friendly

parking lot could use enhanced security lighting

also they advertised free wifi and that didn t work

the kids enjoyed the breakfast

also we were at the pool and there were two drunk men, one extremely drunk cussing using the f word, so i

room 127 is right next to ellavator and laundry

would be helpful to have a change machine for laundry or make sure night shift has enough quarters

laundry facility for guest

the laundry room was out of order, and my card key stopped working twice and i had to get it

location, clean, breakfast , pet friendly

the hotel needs major updating and no extra bags for laundry. the pillows were horrible.

we only took 1 photo of the laundry issue but this was a daily issue on multiple floors and days

booked because website stated that they had free airport shuttle

) at the time we stayed, the pool was closed which was one of the main reasons we booked, i feel that should

location. breakfast are always very good and well presented. hotel isclean

i requested extra towels and an extra laundry bag at 7:00 am, checked on it again at 9:30 am, still nothing

it was quiet, the laundry facility cost was reasonable

also the option of a laundry facilty on site (i didn't use it) but that's a great option to have

clean, staff nice, comfortable, breakfast

nice spa tub

laundry facilities, accessible, area

the hotel did not have a guest laundry.

breakfast location was small and crowded

breakfast & pool if i m ever around allen texas again i ll definitely be staying with quality inn thank you

breakfast was good

pool water was extremely dirty and cloudy, a health hazard

didnt have breakfast due to the covid-19 but it didn't stop us from enjoying ourself around the pool side

too many kids in the pool. would have liked breakfast included in the price of the room.

shared facilities were great: gym & swimming pool

to take my towels to the front desk to get new ones very unhappy about that road noise was loud parking lot was

pool area is so nice

a duck jumped in the pool.

awesome pool area, dinner options with full bar and amazing handmade pizza

the bar the food at restaurant everything was inside

parking garage access, great food in the restaurant, exceptionally clean, and pet friendly.

great breakfast

everything! great staff, location, clean rooms and pool was all great.

wifi was spotty

false advertising. no spa bath, swimming pool in middle of a parking lot.

pool was closed

the laundry and breakfast the room we where very clean

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

i was really happy that parking was for free

staff was amazing! very friendly and not snooty! the kitchen was cool in the room!

the serve yourself bar never seemed properly serviced and most staff had no idea how to operate

breakfast was okay.

clean overall and new carpet and with charging station, free coffee and open gym 24/7

sad that the outdoor pool wasn t heated.

still offering breakfast as a grab and go

the pool is nice, but there is no hot tub

i felt like i was sleeping in the maids quarters..next to the laundry room.

i was beside the kitchen and across from laundry

musty smell near the laundry room.

about our stay was great except i wish there had been a dollar changer in the laundry room

due to covid-19 no breakfast.

no quarters available to use laundry facilities on property. bathroom light did not work.

cleanliness the clean laundry smell throughout the hallways the staff was really nice and

pool and pool area was dirty

what i expect from holiday inn, everything prepared well at breakfast, room was in great shape

beds were comfy (my husband slept on the sofabed and didn't complain), breakfast was great--the kids loved the

love the free laundry, the board games and free coffee

i liked the easy access to the location and the free laundry facility

free laundry room

the hotel offered free laundry, the staff is very friendly, and its in a good suburban location, close to all

after hours parking

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

south door was broken and laundry machines was not available

it was clean. breakfast was awesome. lovely staff!!!

are good stores around the area walking distance there is a train station very close by and the breakfast it

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

an unpleasant smell , and on tuesday night i saw a woman who might be homeless was in the hotel parking lot and

nancy in the breakfast area was lovely and friendly and jose on reception was lovely to talk

gym didn t have good equipment, could use a pulley machine to offer more exercise

pool open, better breakfast but covid so i get it.

best part is obviously the golf, but even for non-golfers this is a great location

golf course was in very great conditions

the connection between the golf course and restaurants could be a bet closer.

the lobby bar has a limited menu, but will allow you to walk to the lower resturant to order and bring to the

best golf trip ever

laundry facility

humid inside the hotel smells no fresh on layaways next rooms on floor stick not clean laundry not having room

great location to life time fitness for a pickleball tournament; also close to the soccer stadium

amazing staff and good breakfast

to the hot tub at 9 pm and with a soccer tournament in town there was easily 3 dozen kids in the pool which is

the free wifi was faster, but there were options to upgrade that i stupidly didn't take advantage of

no menu for room service in our room, coffee kureg did not work, could have been cleaner

excellent customer service. convenient self parking. good location.

bar super nice and well appointed

pool

a group of hard working men, the laundry room was top notch and was greatly needed/appreciated

it has a big bar area for watching a game with friends

the indoor pool was way too cold. my kids were only able to swim for a little while.

the bar was nice too

the bar was lacking variety.

chlorine smell was strong in pool, daughter got a rash.

the pool was freezing

appreciate the refrigerator and coffee and the bar at night also the breakfast is good they cut out the waffles

the gym is rather small.

the decor, friendliness of the staff and the bar area.

spacious breakfast area, enough space for many people even considering covid distancing

breakfast was ample with a lot of choices

the hotel actually allowed a huge party of about 25 people to have a kids birthday party in the lobby and they

the gym is good

included a hot breakfast and a variety of other options for the kids

laundry facilities on the floors

no laundry bag for dirty clothes.

having laundry machines in the same floor was also a nice perk

suspicious people hanging out in parking lot at all hours

wifi very slow.

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

the poor kitchen attendants were scrambling to keep up with the sunday demand but they did

wifi was good

the breakfasts had many selections with fresh fruits, yogurt, hot and cold cerealy, waffles with

no free breakfast and no laundry facility

the bar didn't open until 5 and the pool was not well maintained

great location, very clean, and pet friendly! zero dollars for a small dog is amazing!

clean an they allow pets

allows pets

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

laundry room and equipment needs complete renovation !!!!

the staff was great the breakfast was good

the fact that i couldn t go swim, because ducks were taking a bath in the pool.

loved the gym,breakfast offered variety of foods, always hot cooked , cocoa, & tea 24 hrs a day

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

i m house laundry and workout room

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

breakfast was fresh and menu rotated daily. laundry facility was excellent.

staff was helpful and friendly the facility was clean, and there was an indoor pool which the kids loved

also, laundry is on site too

my clothes were stolen from laundry room

the bar area and pool table were nice and we enjoyed hanging out there for the evening

i also like that there are ev chargers in the parking lot and i was able to charge my

accomedated my early check in needs

it did not have a laundry.

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

the slow wifi was a problem for my wife and i as well, along with the lack of in room mini

pool was empty and not available for use

parking lot gets pretty full fast in the front then you have to park at the back of the building

bar in common area had very limited operating hours which was inconvenient

restaurant and bar was closed

board games were available for the kids to play

staff were less than helpful and the lobby bar was only open for a small window

kids running down the hall yelling and playing

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

shuttle was a wonderful bonus to get us where we needed to go!

it was 150 a night verses 350 at the hyatt there in the parking lot of stone briar

breakfast bar was the usual drab yuck

i used the fitness room, and i really enjoyed it as well

i like the fact that we can do laundry anytime, using a card instead of coins, makes it easier.

the room smelled like stale smoke and dirty laundry

when i was leaving in the morning a hotel employee was coming off elevator with laundry in a large container

they had gym, and laundry to do your clothes.

quiet position, clean, friendly staff, guest laundry, easy parking

if you want a hotel where you can hear your kids use the restroom this is the place to be, also horrible mattress

keys didn't work we had to go in through the bar door was embarrassed cause we had kids

a bonus was that there is a starbucks and an indoor pool

and indoor pool was very nice

really clean, nice design to the rooms. family loved indoor swimming pool!

stayed 2 nights an no room service between nights to tidy up the room or remove dirty towels

were not cold enough didn't like no free wifi didn't like the construction didn't like the opening - felt like

the pool was opened until 1 am

is always so clean, and wardell at the bar is always so helpful and kind

unresponsive room service/front desk

when we parked last night there were kids racing their cars around the parking deck

the breakfast was just ok

gave me two rooms, but they weren’t next to each other and my husband and i had to split up the kids and

everything was clean and sanitized , the pool , breakfast

my kids were devastated

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

big spacious rooms with large fridge, microwave and sink. the gym was also descent

selection of breakfast items and free flavored water

was surprised that they had a hot breakfast

nice place for families to enjoy with their kids

we did want room service but understand with corona the staff gave us nice places around the property to eat

kids loved the pool and the football field right outside the omni

staff friendliness: front desk, concierge, housekeeping, bar - most especially aaron at the bar

the pool was nice and i liked that there was a bar in the pool area

exceptional breakfast options. an indoor pool, a gym, and laundry facilities.

it might be a good idea for the housekeepers and laundry personell wear hair nets while working

great gym and laundry services

the laundry service was an added bonus

laundry room too small

it had amenities such as gym, laundry machine and great helpful staff

free laundry machines, great place for the price

the laundry/gym there's a coffee machine

the staff was great! on site laundry (free) was every convenient.

top with 2 positions, microwave, dishwasher, coffee maker, silverware for 2, dishes for 2, free laundry downstairs

yes, i had issues with them not offering laundry and cleaning services on subsequent days as its the hotel

there is no breakfast service. there is no laundry machine.

my only complaint is the lack of laundry facilities

hard to find a parking place at night because of the shark club crowd.

we loved the full kitchen, the living room, separate bedroom, the large bathroom, and the restaurants in walking

free laundry

room was pretty clean and updated. nice fridge and onsite laundry was handy.

also i love the free laundry so i guess when it's free you shouldn't gripe but half the dryers were broken

i love that the rooms had fully functioning kitchens and laundry facility was free.

laundry, fitness center and breakfast

we really enjoyed our nightcap at the bar before returning to our room for the night

was clean, front desk was attentive, laundry on site

loved the fact that i was so close to the laundry room

good breakfast. laundry fitness

breakfast was good waffles, cereal, yogurt, toast and banannas

free parking and brkfst

if there is laundry '' within hotel .it would be easy for families.

pool was a bit small.

no covered access to covered parking, elevators smelled like a gym.

very nice clean hotel with excellent friendly workers. the bar was very nice.

great bar and restaurant.

staff was so good stephanie did a fantastic job very helpful patrick at the bar was awesome as well as chandler

she was rude and had the whole hotel staff take pictures of my truck had managers question my kids without my

friendly staff, nice fitness room, free convenient parking, well maintained, free wi-fi

i saw this is a pet friendly hotel, but never saw or heard any unruly pets

wasn t smoke free. people smoking around pool area a lot

have gym, pool, laundry room can used for dollars

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

convenient studio with kitchen, full fridge and fully stocked fly by breakfast was great

newly renovated, and comes with a full kitchen!

didn't have sausage or biscuits they need more of a better variety for breakfast and hot

i attempted to wash laundry in the self service laundry both washers broke down

this kind of rooms, it's like a little apartment for you because include everything, one mini kitchen with stove

great breakfast, friendly staff

kids used the pullout bed and when our room was cleaned the pullout wasn t put up

was of prime importance to me along with the kitchen no usb ports for recharging wifi

the staff has been either hard to find ( my first time i wandered around until i found the laundry room and

was the first ever la quinta that we have experienced that charged for pets

bad the cleanliness elevator up to the room all of it was excellent in nice even with it being a pet motel as

clean, good location. parking lot was well lit.

they were accommodating when i had a very last minute change of plans regarding my pet.

seems as though the laundry room was above us

morning (5:30 am) opening of the pool and fitness center, and early (6:30 am) buffet breakfast with a light ($

no new years eve event in bar or banquette room for guest staying at the hotel

and drinks at bar were more expensive than i expected

great location close to shopping and restaurants. happy to have a late check out.

pet friendly

card entry by the pool door didn t work, so you had to go all the way to front entrance, our room was right

pictures show hot tub ( not available,it s a smaller pool /water

long time that i would say all around a plus, very clean very quite great room with a continental breakfast that

the pool and it was nice and quiet

clean rooms with updated appliances with an ice maker super comfy bed, free guest laundry, dishwasher, full

wish there were more washers in laundry room

laundry & exercise rooms for guests

the homey feel, the size of the rooms, the free laundry room, and things to borrow to make your stay more

the free laundry room was great - no searching for quarters

having two dollar laundry was a nice benefit, but there was only one washer and dryer

like they dome no laundry over night

installing more washers and dryers would greatly enhance the laundry facilities

i put our trash in the laundry room trash can

parking is sparse

laundry service provision unclear as to ownership.

room and laundry were excellent

couldn't hook to wifi

the parking lot was safe

convenient, loved the pool/hottub and fire pit, the room was so spacious, comfortable and clean

laundry machine didn t work well

i liked they offered laundry service.

the pool wasn t as big as i thought it was from looking at the picture online.

the beds were very comfortable and breakfast had several options that were very good

the rooms were clean. they made little animals out of towels. my kids loved it!!

i like the first floor laundry which enabled us to wash clothes

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

we loved the outdoor pool, and even the laundry room was spotless

i like the little kitchen in my room.

pool was amazing as well as the breakfast

loved the courtyard and pool atmosphere

pool wasn't heated

the wifi did not work the last night i was there

the bartender tried very hard to cook us a good meal anyway and it was good

that's bizarre for a hotel of this level swimming pool is really small and basic

the breakfast was good, the place was clean.

clean and comfy rooms fully equipped kitchen and more

better breakfast options

breakfast was not good

i love that it s pet friendly

not put me above the laundry

they put me above the laundry

great room, arrangement, shower, kitchen

breakfast was overall good, however, more healthy meats (ie

the exterior door by our room did not self latch and was often stuck on a rise in the carpet outside, this

guest laundry, very reasonable

laundry facilities

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

pet policy

the free wifi was not very strong, it was actually faster to connect on just my phones internet

no laundry room

did not know pool was not available. did not know spa was not available.

the parking was not good,there wasn't enough space for the lodging and the restaurant

i like the gym

the breakfast buffet was excellent. god value.

it would also be a good idea to make a guest laundry facility available

pool, the kindness of the employees, the area around, the free shuttle bus to the places around

expensive. pool area closes at 10pm. at this price wifi and breakfast should be included.

partner told me the heated pool was too cold to use, but gym and hot tub were good.

grab and go breakfast!!