good wifi

didn t like the fact that they didn t have wifi , the data service is poor when you re in the rooms and

wifi didnt work

also the pool was a good size for playing in with the kids

also great wifi throughout the premises

breakfast was good....the staff was great

tons of fun and the spa was so great ud83dudc4d definitely going back

the overall menu offering for breakfast, lunch and dinner were very good

but, we did not want to be bothered with kids, so we picked hideaway

breakfast at gracias was excellent

the gym is too small

like the pool, the beach, the bar ud83cudf78 the food ud83dudc4c and entertainment, especially the jamaican

in your room, i didn t like the idea to be calling the front desk at all times for the mini bar to be stock

breakfast buffet offered a good mix of both local and international menu items so you had wide

the room service

i had the swim out pool room

needs more activities. also for future thought, you can put the spa as apart of the package

sports bar was fire still remember those wings

one issue we had was our breakfast took 2 hours to come when we did room service

the room service was always out of food items

laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

a few staff members were rude for no reason, noisy kids ruined a couple romantic moments

we all loved the room service and the coffee bar - coconut gelato

wifi was practically non-existent for our entire three day stay

it s definitely kids friendly

building has a washer and dryer in it except c building and i wish they would add a laundry facility to that

nightly entertainment was pretty good for the kids

wifi was not that great

we'd like to thank chantall, suline, curtis, alvin, adoni, the people at the kids club, the activity lady, all

wifi was spotty, there were times where my device would not connect and it was better to use my

much everything, the pools, the nighttime entertainment, a safe resort for the kids, customer service, just an

lastly, this was the best gym of any resort i've been to

room, grounds, food, people all excellent fitness center was great. golf nearby was great

beautiful desmond and team was really great big shout out to shana kay from the italian the pool bar staff always

much everything, the pools, the nighttime entertainment, a safe resort for the kids, customer service, just an

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

ann at islandz bar is my all time favorite she went above and beyond to help us out

they do have 2 bar type mini clubs available playing music but the music in the club was wayyyyyy too loud

some bar tenders were ignoring you to serve other customers

food was excellent, loved the variety, love the gym and the entire grounds

housekeeping expressed their was a delay in laundry

do differently: most kids drink apple juice, and it would be nice to have it on the menu

breakfast was amazing

breakfast and food in general was great, the property was lovely and the location great, i felt

the fact that they had a bowling alley and virtuality room that was great and water slide for the kids as well

breakfast buffet and seating view amazing

the golf course and the caddy (tony) was top shelf

spa hair salon offered very limited options for diverse hair, including lack of basic supplies

service, clean rooms, very comfortable bed, delicious breakfast and expanding resort facilities

swimming and water sports, golf, horseback riding lessons, picket-ball and tennis, yoga, running, gym, etc

place to hang wet laundry. replacement of used towels.

name correctly but she's a 10/10 and i love to shout out to another girly who works at the lobby bar yesterday

the pool was always cold.

the gym was embarrassingly small for a resort of this size, with barely any equipment, making it feel

some safety hazards by the pool bar cooks could be more consistent at the hibachi restaurant sports bar could

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

room service was not available one of the nights during our stay and we were not informed that the

room service was also great and the staff was very friendly

were clean, front desk staff were extremely helpful with checking in and out, allowing late check out for a

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

place looked run down pool was dirty and green

bar and balcony view were amazing but still being refurbished, i can t wait until it s

wifi could have been better, it didn t really pick up in the room or outside the room

breakfast provided, the beds were broken , their were never no wifi , toilets were filthy and the towels provided

the pool was definitely a bonus with the summer heat, i even had a video game with all classic games

couldnt make use of the bar because there was a wedding dont see the point in inconveniencung all of your other

great pool. good price. clean enough. nice foliage

wifi could have been stronger

excellent staff beautiful pool wifi great jamaican cooking from chef

excellent staff beautiful pool wifi great jamaican cooking from chef

pool was nice & private which i like

great location. breakfast was a nice feature. pool area was very nice.

the swimming pool

pool could use a few more lounge chairs (new ones)

bar nice selection of drinks, prices ok pool nice, but they work on keeping it clean though lots tress send

was not cleaned, therefore my kids and i couldn't enjoy that facility we had to go to doctor's cave (which was

some of the furniture was not working well like the windows or the kitchen.

having pieces of my laundry missing after utilizing their laundry service

good breakfast and close to airport and public beach.

the cleanliness the food for breakfast and the hot water for shower and the force of the water

the different choices of breakfast

wifi wouldnt work on the 3rd floor, i only got a hotel in mobay so i could work at night on the

no laundry service

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

tours look good, although woman said the tours were great for kids and they were not

love the professionalism of the staff in the dinning area, at the pool side bar and the entertainment team they

it was very convenient to have laundry facilities in our unit

had to pay separately for wifi

no wifi in second room, no espn, room is old furniture and bed was hard as rock

didn t like that there was wifi in only one room there was not sodda beds they were hard let back futons there

wifi also was not working

a gym and a laundry service with a lovely lady

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

wifi did not work in room for the first 2 days.

room service

they had a laundry service and had our clothes done within a few hours which was awesome

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

no laundry service.

the other downside is not having self-laundry areas

staff were lovely, great beaches for kids, relaxing atmosphere

would have liked a laundry service on-site, a self-service facility

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

having to send our cloths out for laundry which make it very expensive.

i like the beautiful pool food and everything else

was beautiful, premium liquor, hot tub on balcony, room cleaned daily, room service, tablet to control

atmosphere, cleanliness, entertainment, pool, beach, the workers

room service dining not up to scratch compared to eating out in restaurants.

wifi was also a lot more unreliable then in 2019

the spa and the butler was excellent, the party crew did well also

room service food wasn't good

phillip at piano bar great personality

room service more prompt

staff, the pools, beach, bar at the pool and in the lounge, restaurants the food was well prepare

bartender kept our drinks full weather we were on the beach or by the pool

view amenities, right on the beach, has a gym, an overpriced spa, multiple pools to choose from

pool, gym, spa , piano bar, night club were all fantastic

spa prices a too high for a couple

the airport very nice facility upscale and the food was nice at breakfast at the world cafe the pool party and

spa was excellent, but pricey, but great because we had 4 days of serious rain

breakfast served at my villa in the am and the special service and attentiveness blew my mind

there were plenty of lounging possibilities, an immaculate infinity pool, and a lot of space

covid restrictions didn't allow room service. they should just do contactless room service.

breakfast very good. dinner underwhelming!

villa with private pool