laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

the food tasted great, the pool was lovely and the room was quiet and soothing

the service to golf or service in the restaurant and bars was great

wifi and internet functions were poor outside of the rooms and lounge areas

the prices of the spa were, in my opinion, a little overpriced

building has a washer and dryer in it except c building and i wish they would add a laundry facility to that

room service is very helpful too

people were amazing , spa was beautiful thank you amanda ! everything was beautiful!

room service came very late in the day which for us waking up earlier doesn't work out well

place is lovely from the front desk to the room service food was off the chain spa was great bartenders excellent

ideal for kids and full of space available to seat

property was gorgeous and clean; ground crew did an excellent job maintaining a beautiful beach/pool environment

traveled to jamaica with our two college kids

staff is super friendly and helpful and the pool is extra clean

e room service, ordering at a restaurant or by the pool/beach

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

shoutout to antoneil, michael, omar, kelly, bernadine and trev for the non-stop fun by the pool, beach volley

food was excellent, loved the variety, love the gym and the entire grounds

spa day was amazing

room service was a lil slow so when your food did arrive it was cold

breakfast buffet and seating view amazing

service, clean rooms, very comfortable bed, delicious breakfast and expanding resort facilities

spa hair salon offered very limited options for diverse hair, including lack of basic supplies

great location, staff are brilliant, beach and pool were perfect, rooms were good

breakfast and cocktails too expensive

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

room service was also great and the staff was very friendly

outside was too cold for me had dine outside because room service wasn t available

i order room service and had no place to sit and eat other than the

the relaxed environment. the spa treatments. the friendly and inviting staff.

bar and balcony view were amazing but still being refurbished, i can t wait until it s

place looked run down pool was dirty and green

pool water quality was questionable

wifi could have been better, it didn t really pick up in the room or outside the room

i loved the view and the outside pool area was very relaxing.

dissatisfied with no shuttle service being available in the early morning which costs me an additional $30 for

excellent staff beautiful pool wifi great jamaican cooking from chef

her resorts like toby's charge more their wifi stunk ac wasn't great) appreciated your snack bar

excellent staff beautiful pool wifi great jamaican cooking from chef

great ac working wifi comfy beds close enough to attractions far enough to be peacefully

they had a laundry service and had our clothes done within a few hours which was awesome

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

the other downside is not having self-laundry areas

no laundry service.

also a little bit more activities for the kids

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

a gym and a laundry service with a lovely lady

the only i didn t like was the wifi

great place to stay. mikey at the poolside bar was great as usual.

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

no laundry service

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

too mandy kids in the pool. and grounds.

i love the pool activities how everyone joined together n play games n just leg go n have fun

was not cleaned, therefore my kids and i couldn't enjoy that facility we had to go to doctor's cave (which was

some of the furniture was not working well like the windows or the kitchen.

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

having to send our cloths out for laundry which make it very expensive.

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

would have liked a laundry service on-site, a self-service facility

lovely pool and jacuzzi

it was very convenient to have laundry facilities in our unit

my wifi didn t work for a full day

had to pay separately for wifi

didn t like that there was wifi in only one room there was not sodda beds they were hard let back futons there

wifi also was not working

having pieces of my laundry missing after utilizing their laundry service

good breakfast and close to airport and public beach.

location and parking

there was secure parking on site

not forget he had the restaurant serve us breakfast after hrs bc i had my diabetic mother and 3 kids

that the noise travels from downstairs up to the room i was staying cause i had a room near the pool which a

great breakfast. great pool. wonderful staff. amazing location.

great location. breakfast was a nice feature. pool area was very nice.

pool could use a few more lounge chairs (new ones)

nice warm pool

also the pool was a good size for playing in with the kids

there was no wifi, no hot water, and except for a bar down the road and a convenience store it was basically

also the pool was a good size for playing in with the kids

wifi and tv worked we would definitely

the wifi service was not extended to the bedroom

you have to ask wait staff or bar staff to find out what's

the spa and gym too far away ...and need signs to direct you to both locations.

be honest house keeping and room service can try to maybe speed up the process with getting more things that

had issues with room service taking extremely long once it took over 2 hours to bring us tea coffee and croissants

ended up with a big bill at spa because lack of information at check

were beautiful, the variety of food was excellent, the staff was super friendly and helpful, the pool and beach

the pool and beach never close, which is a great thing as

the bed was really comfortable and the room service was exceptional

bar undergoing building work and mostly blocked off - so it lacked the vibrancy of my previous stay

wifi was spotty by the pool which made this challenging since this was a

there was the option of 24 hour room service but it took at least an hour

there was plenty to do and the pool and sailing were above par

really nice and the property had pools and hot tubs everywhere there were also restaurants and room service

food and the music and the pool and ocean

i liked the rooms, the view and the location. i also enjoyed the beach, water and pools.

they could have had a better room service menu. they could have had a better selection

that i wasn t notified the water park was down and wait near a year to visit property to experience the fun

sized bed for 3 adults, closed restaurants, closed slide, construction, spa in regular room no candles, etc

room service was slow

entertainment for the entire family and choosing a pool was the hard decision as there was so much

gentlemen, if you need a good drink from a good mixer, go to the dips pool bar and ask for maxwell

we did get room service when we call

the luxury room being too small, there wasn't any bathroom mats, room service food could be a bit

the breakfast was good at the main restaurant.

could not order liquids from room service for the room- was told it's not allowed.

beach was on the family side overall it seems a little messy over there the pool area with the kids and the food

nice pool and beach with enough amount of beach chairs

entertainment team by the pool bar was fantastic

buffet was not replenished during breakfast, we were knocked up early in the morning to ascertain the time we

the breakfast was terrible, the omelet was flat and is the worst i have been served at any all

housekeeping expressed their was a delay in laundry

the water park and club house for the kids. overall a good experience.

nice view and the property is well maintained there is a water park for kids (it can fit an adult too lol)

breakfast and food in general was great, the property was lovely and the location great, i felt

daytime main bartender by the pool (male) was very rude unlike the amazing friendly staff all over the resort

place to hang wet laundry. replacement of used towels.

the gym was efficient

we were told we were going to breakfast with our host, and she took us to a timeshare/vacation package meeting

after we checked in, the restaurants were closed, room service would not answer, so called front desk, she

the wifi was no working in our room

breakfast served at my villa in the am and the special service and attentiveness blew my mind

there were plenty of lounging possibilities, an immaculate infinity pool, and a lot of space

covid restrictions didn't allow room service. they should just do contactless room service.

breakfast very good. dinner underwhelming!

villa with private pool