not having a laundry room to be able to wash clothing,

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

the elevator doesn't work on the second floor and the laundry room was full of clothing on the ground

the staff was apathetic at the desk-no help with problems such as when we asked about the laundry machines he

the service and room were excellent! laundry facilities on site. loved our stay!

having a laundry room to use was excellent

there is a laundry room which is kept very clean

fabulous kitchen and laundry was beneficial

too high bed and laundry next doors with noisy machines and staff

laundry facilities did not work properly

we made use of the laundry facilities on several days as well

i love that our room had a kitchen, there s a laundry room, and sauna

on-site laundry, breakfast and local pub

kitchenette ... laundry room available

it would have been nicer if laundry opened longer and they provided soap

did laundry

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

it was noisy! high heels and noisy above and laundry room employees beside

to purchase laundry tokens with us dollars

noisy laundry area

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

the amenities (gym, hot tub, swimming pool and laundry) always very clean

nice , clean , has laundry options

laundry on site

i had booked a room with two double beds and a kitchen and when we arrived we were given a king bed with a

wifi was weak

only complaint i have is that there was no bar fridge to keep drinks and food in

good bar / restaurant, great craft beers on tap

trouble with wifi

wifi password was wrong ( given verbally and written on phone in room) and fireplace did not work

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

was hoping there would be a separate laundry room accessible to guests

the hallway to our rooms had piles of laundry at many of the doors

coffee bar is slow.

room service was very fast and excellent staff

no water available, no laundry bags available

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few

laundry room was in the parking garage, very small space

staff lying to my face saying their laundry facilities broke the day before

outlets, ice machine, laundry, and some lights in the room were not working

balcony and laundry were added bonus

laundry machines (cad$2 each) were efficient

30 am (laundry

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

if your kids are older and able walk the stairs then you are fine

huuge room. great coffee and cookies! two sitting areas and kitchenette.

pet fee of 50$

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and

room was next to where they threw the laundry down the laundry chute

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

no laundry facilities

very clean hotel. great location. inside pool open 7am-midnight.

they checked us in early which was lovely and the room service staff was charming and delightful

great to have a laundry available

helpful staff, bright and clean room, great location, laundry facilities available

room, so you have to go down to the first floor to a room with a microwave, an ice machine, and laundry machines

the laundry room is convenient and practical

the gym and spacious room laundry room

only thing that would have made it perfect was if they had a coin laundry service in the hotel

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

there was also a large separate sink to rinse bathing suits in or do hand laundry in

no laundry bag for our dirty clothes. not enough body wash

the restaraunt the pool and hot tub

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

kitchenette was a stove, but not a single pot/pan nor even crockery or cutlery to serve food

issue at best first night there was a minimal amount of noise from the churchill bar which didn t exist on

wood burning fireplace in room

breakfast was delicious and loved the way it was served

the tiered breakfast included in the price was amazing, and varied each day

loved the champagne and cookies at check in. the breakfast was wonderful

breakfast was amazing

personal wifi in the room was a nice touch, as was the vintage bathtub

breakfast, laundry service, staff

really appreciated the clean, inexpensive guest laundry

laundry room is a plus

great location close to sea front and they have a laundry room for guests to use.

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

would like to have an easier laundry service, it could be a headache if you stay for 7 days or more

the coin laundry on our floor was

there is a guest laundry here, which isnt advertised enough

only weak point (and very small) is the laundry situation - you have to use a set of two coin-op machines

it also has a restaurant and on site laundry

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

gym small but it wasn t busy and had all you need including a peloton bike which i really loved

the bathroom was spa quality and even had bubble bath, a razor and shaving cream

loved the fireplace in room and the dyson hairdryer especially

the fireplace made it nice and cozy.

had to share with laundry carts

(part of the room had been used for laundry chute accessible from hallway

they even called the contracted laundry service

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

blackball ferry nice comfy room & bed excellent kitchen - open late - great staff restaurant & bar - well

needed laundry facilities and the hotel only provided executive laundry

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

to the gym at the athletics club would have been nice, but i understand this was limited as a covid

great location great wifi

a hotel we stayed in whistler where products were l ocitainne for the same priced room) more kitchen equipment

she had availability of detergent for laundry as well as postage stamp for a birthday card we wanted to send

the rooms very comfortable, restaurant was good, onsite guest laundry

i also used the laundry

after traveling 10 days, it was lovely to have convenient onsite laundry facilities

restaurant, laundry facilities, games room, pool and hot tub

dishes and bags of laundry sit outside of rooms for along time

they accommodated us and our pet

breakfast food was varied, but a bit soggy/poorly cooked compared to the paid room service we ordered on the

very distressing when you pay high $$ and have to listen to kids and other conversations

the bar and the restaurant are amazing

hotel had a laundry which when travelling is a real bonus

laundry was a bonus

location perfect. very nice breakfast. cozy. nice and clean laundry room.

location was great. laundry was available.staff was nice( very)

laundry facilities for guests to use

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

view, the quiet room, room service, access to victoria, breakfast, the suite with separate rooms

expensive pet fees, as well as an extra $30 per night taxes plus parking

cutting off uninterrupted wifi access 15 minutes before check-out seemed a bit ruthless.

view was of the venting, beds were felt crammed into the room and could hear the sound of laundry running

were in room 416 and could hear the laundry machines

room was beside the laundry room and we could hear it

room was above the laundry room, neighbours slammed doors throughout the day and night.

everywhere, restaurant and lounge-bar on site, adjacent parking, quiet elevators, on-site gym and laundry, 24

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

i d stay there again but in a different room ud83dude0abonus for a laundry room

and they left bags of dirty laundry right outside my room for 2 days

pool, laundry, parking etc

spacious room, well equipped kitchen, comfy beds, good location

laundry room was a bonus. great swimming pool.

laundry facilities have been out of order for quite some time, i don t think they are planning on

the desk says yes they do have pet floors

the wifi was awful.

the self made waffle does make delicious waffles, my kids love it

coin laundry onsite was a blessing with a 4 month old infant in tow

services daily with laundry facilities & very friendly

coin laundry.

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies

there were laundry facilities and it was so useful to catch up on our washing as we were touring for a month

if i were to add one thing to my wish list it may have been sauna, hot tub, a bit of a spa atmosphere

wifi in breakfast area did not work. not a big deal.

fireplace in room gave it a nice and cozy feel

the parking is limited. but we did always get a spot.

breakfast was absolutely delicious

being near the ocean and getting sandy and dirty the laundry piled up fast

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

only one bathroom and no laundry

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

loved the location, the restaurant and pub, parking, staff

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

laundry place

the room was amazing and spacious. great breakfast with a variety of options.

beautiful hotel casino walking distance from hotel mall is 10 minutes away

nice pool

reception staff went above and beyond to find me laundry services. breakfast was amazing.

no elevator. weak wifi

wifi could be better but was okay.

the wifi could be stronger.

the room was nicely decorated; the bed was comfortable, wifi worked splendidly and the bathroom was great

kitchenette had no way to cook and that is the whole reason i booked a suite

the pool, the spa, the sauna and the steamer were perfect

the amenities included a full gym, pool, hot tub and dry and steam saunas

so our kids had to come over to our room to use the restroom

i very much liked the pool, jacuzzi and the gym

no bags for laundry service were provided

room service was pretty good.

and one more small thing - at breakfast the avocado toast was served on toasted bread and not on normal bread

the mineral pools were keep at 90f

ordered room service a few times and the quality was inconsistent

it was nice to have an on-site guest laundry available when one has been travelling for some time

the hotel was bought from the developers and access to facilities such as swimming pool gym and a short pathway

clean, nice facility. pool area was great, but kids not very welcome there

and very cozy room with two large twin beds, microwave oven in small kitchen

if you have a suite with a kitchen, you'll need to stock up elsewhere before you arrive

we had a puppy with us so we loved the fact that it was pet friendly and we could walk her around

kitchen could be better stocked as they have the full kitchen but nothing to cook with, no wine

wifi did not work

we drove an ev and there were 3 tesla chargers and one standard ev charger in their gated parking garage, which

need a few more kitchen tools

two comfortable chairs in the room and balcony. free parking.

of the weather this resort hotel for adults only is the place to book for your vacation on vancouver island

bay resort & spa is fabulous, our stay had everything that we needed (view, service, amenities, pool, bear,

the room had a great view, lovely fireplace and an amazing bathroom.

had a spa treatment and was very disappointed because i could hear people talking and laughing throughout

coffee machine or micro in the room, second staff member not at all friendly, and laundry facilities not on site

hotel, pet friendly, excellent customer service

i also loved the fact they are pet friendly and served breakfast

we also loved the big spacious parking spaces

the breakfast and connected pub were wonderful

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

breakfast was very good.

breakfast yet at a marriott

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

location and laundry facilities.

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

breakfast was

the shiny eggplant bedspread shiny shear curtains in front of the spa tub

spa tub felt relaxing

laundry facilities a surprise

the guest laundry facilities were an added bonus

even provided a guest laundry for a decent price

did not like that the front desk could not make change via credit/debit card for laundry coins so i had to use

there was a guest laundry too which was a bonus

laundry room on each floor

gym is nice, large and quiet. a couple of the machines need maintenance.

people with mobility issues we liked the picture of the walk in shower however we expected a grab bar in the

the wifi was very slow at timed

sofa bed is not comfortable - a metal bar runs the width of the bed around shoulder level making it hard to get

music from bar down below may be annoying if you're in rooms, 23, 24, or 25

ac heat was a portable unit and loud the fireplace was low flames but got the room too hot breakfasts were good

friendly staff, great location, harbor views, free parking

- the free parking was minimal & tight

weirdly our tv and fireplace wouldn't turn on. but staff was helpful.