breakfast was very good.

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

breakfast was terrible

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

even provided a guest laundry for a decent price

laundry facilities a surprise

there was a guest laundry too which was a bonus

the guest laundry facilities were an added bonus

laundry room very affordable

location and laundry facilities.

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

kitchen, jaccuzzi, fireplace & balcony with ocean view

great location lovely view cozy fireplace lots of towels

kitchenette

laundry room on each floor

no bar of soap

liked the gym and shower facilities

wifi was very difficult to login to

we got caught in the rain and they let us use the spa change rooms to freshen up

coffee machine or micro in the room, second staff member not at all friendly, and laundry facilities not on site

front desk service and pet friendly

we also loved the big spacious parking spaces

i also loved the fact they are pet friendly and served breakfast

lovely breakfast laid out in the mornings in absolutely splendid library

no bottled water provided in room except the bottled water in mini bar that you had to pay for

which never happens here but it shut down everything including room service

loved that this property was adults only.

view from room patio, outdoor pool with bar service, on-site pub with outdoor deck, kayak and paddleboard rentals

bay resort & spa is fabulous, our stay had everything that we needed (view, service, amenities, pool, bear,

spacious, quiet, open. good kitchen, bath.

wifi was poor

kitchens were just minimally equipped.

i brought my own pet towels, covers for all furniture in case puppy should jump on anything, and he had his

need a few more kitchen tools

it was nice to have an on-site guest laundry available when one has been travelling for some time

appreciated there pet friendliness

are expansive and surprisingly well fitted out with a full kitchen and two bathrooms

it has an amazing view out over the valley and golf course. the room was beautiful too.

it was an awesome facility wish i had more time to golf

clean, convenient location, free parking, fridge & laundry room!

was only one washer available for use for laundry facilities

there is a laundry room which is kept very clean

too high bed and laundry next doors with noisy machines and staff

fabulous kitchen and laundry was beneficial

it was noisy! high heels and noisy above and laundry room employees beside

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

to purchase laundry tokens with us dollars

staff are great! like the fact that there was laundry room on the premises.

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

had a kitchenette but there was no stove top burner or pots and pans not a can opener

shuttle drivers all v

it was our christmas gift to our kids, to stay in a nice hotel with a pool

the staff are incredible, the hotel is nice and clean, the parking is super convenient

so our kids had to come over to our room to use the restroom

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

did laundry

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

it would have been nicer if laundry opened longer and they provided soap

the staff was apathetic at the desk-no help with problems such as when we asked about the laundry machines he

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

not having a laundry room to be able to wash clothing,

i had all my laundry stolen there are people in and out all day long they keep people s deposit

laundry on site

we made use of the laundry facilities on several days as well

i love that our room had a kitchen, there s a laundry room, and sauna

laundry facilities did not work properly

appreciated the coin laundry as we were 2 weeks into a long road trip

laundry place

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

3rd day they still didn’t take their gloves and didn’t make our kids bed like new

parking was readily available

room was small, very basic breakfast, not enough space to fit people in and the staff in the kitchen wasn t

nice , clean , has laundry options

the amenities (gym, hot tub, swimming pool and laundry) always very clean

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

laundry on site

attached kitchen

no water available, no laundry bags available

the laundry facilities for guests, the furniture and the dark entry way.

room was dirty the halls were a mess and the laundry facilities was in the dark basement very

staff lying to my face saying their laundry facilities broke the day before

outlets, ice machine, laundry, and some lights in the room were not working

great bar great location

wifi password was wrong ( given verbally and written on phone in room) and fireplace did not work

only complaint i have is that there was no bar fridge to keep drinks and food in

good bar / restaurant, great craft beers on tap

to get outside lighting to room path was poor lights should be automatic dusk to dawn no grab bar go get into

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

cute bar right downstairs

pass to studio 4 gym was amazing

good attached bar and restaurant

on-site gym, swimming pool, water slide, jacuzzi, sauna,

was hoping there would be a separate laundry room accessible to guests

the hallway to our rooms had piles of laundry at many of the doors

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

and having wifi was a godsend, after being cut off from it all day and having paperwork/admin stuff to do

the spa was very nice as well

we also loved the fact that we could do laundry there and get fresh coffee choices every day

great to have a laundry available

the gym and spacious room laundry room

helpful staff, bright and clean room, great location, laundry facilities available

room, so you have to go down to the first floor to a room with a microwave, an ice machine, and laundry machines

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

also laundry facilities on nearly every floor, ours was just outside our room very handee

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes

laundry machines (cad$2 each) were efficient

balcony and laundry were added bonus

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

late check in and late check out was also good

the suite had a working fireplace

the wifi in my room really worked well and was appreciated

room was next to where they threw the laundry down the laundry chute

no laundry facilities

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

room service, i was there 10 days and never saw a maid

very clean hotel. great location. inside pool open 7am-midnight.

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

we only had bar snacks and a drink so our restaurant experience was limited it is very convenient being close

we also went to the hotel spa for couples massages and they were perfect

poor wifi. rooms a bit small. bathroom needs updating.

gym equipment was broken

there was also a large separate sink to rinse bathing suits in or do hand laundry in

no laundry bag for our dirty clothes. not enough body wash

only thing that would have made it perfect was if they had a coin laundry service in the hotel

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

location, view from room, friendly staff, gym, pool and spa.

breakfast was delicious and loved the way it was served

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast

wifi was sporadic and so was the tv.

breakfast was lovely, made us try something different to what we normally choose which is good

we had to take an early ferry the next morning and this was very convenient for a single night's stay

pool, laundry, parking etc

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

i d stay there again but in a different room ud83dude0abonus for a laundry room

and they left bags of dirty laundry right outside my room for 2 days

the wifi did not work for most members of the group either

really appreciated the clean, inexpensive guest laundry

laundry room is a plus

breakfast, laundry service, staff

self serve laundry room on site

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

location very pleasant valet gym was satisfactry

pet friendly

room service was horrendous -- pretty much the worst hotel food i have ever had

room was beside the laundry room and we could hear it

i think it was above the laundry or the air conditioning facility

were in room 416 and could hear the laundry machines

room was above the laundry room, neighbours slammed doors throughout the day and night.

), extra cost for laundry to do (3$+2$/load washer dryer one load

dishes and bags of laundry sit outside of rooms for along time

wifi is too slow.

the expansive hotel was fun for my kids to explore

picky, i wish that there was a bigger dresser/drawer situation for clothes in-room, and that the gym had a bit

the flowers are fabulous. spa was nice. room was very nice and large.

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

they even called the contracted laundry service

had to share with laundry carts

(part of the room had been used for laundry chute accessible from hallway

loved the fact it had a kitchen with microwave

needed laundry facilities and the hotel only provided executive laundry

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

breakfast in restaurant on site was delicious

kids pool was awesome

pool is great for kids and location is perfect

there is a guest laundry here, which isnt advertised enough

excellent location, close to sights, knowledgeable staff, laundry, fully stocked kitchen and best of all spacious

very clean, with convenient amenities including a restaurant, workout room, and laundry facilities

location, warm units with all the comforts of home (except in suite laundry) the 9th floor was beautiful

would like to have an easier laundry service, it could be a headache if you stay for 7 days or more

laundry room was a bonus. great swimming pool.

laundry facilities have been out of order for quite some time, i don t think they are planning on

great location, clean, nice indoor spa area

we stayed 2 nights; room service did come but didn't bother to pick towels down on the floor

location. pool. staff. excellent food and service at the restaurant.

restaurant, laundry facilities, games room, pool and hot tub

plus there were self-serve laundry machines in the basement which made it super helpful when traveling with an

i also used the laundry

she had availability of detergent for laundry as well as postage stamp for a birthday card we wanted to send

after traveling 10 days, it was lovely to have convenient onsite laundry facilities

selected an opal room and it was well worth the added space and the fireplace

booked a king room with a spa bathroom in the bessborough building for our 34th anniversary

parking is tight

the rooms are spacious with much appreciated electric fireplace, oversized jacuzzi tub, 4:30 pm complimentary

little adults only boutique hotel with lots of character

exceptionally clean, comfy beds, friendly, helpful staff, great breakfast choices, useful laundry facilities-

laundry was a bonus

hotel had a laundry which when travelling is a real bonus

laundry facilities for guests to use

location was great. laundry was available.staff was nice( very)

services daily with laundry facilities & very friendly

the laundry facility

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies

coin laundry onsite was a blessing with a 4 month old infant in tow

was nice to have a laundry room

reception staff went above and beyond to find me laundry services. breakfast was amazing.

no elevator. weak wifi

wifi was not very reliable.

free parking and wifi was an asset

the wifi works very poorly

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

being near the ocean and getting sandy and dirty the laundry piled up fast

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

only one bathroom and no laundry

it was quiet and really spacious - kitchen , living room, bedroom, dining nook

no bags for laundry service were provided

channels and movie choices were not good light in shower did not work fireplace was not real restaurant was not

the outdoor heated pool, which is open til midnight & there is also a bar located by the pool

spa was superb

the breakfast was the best meal we had it entire 10 day trip between washington and b.c.

music from bar down below may be annoying if you're in rooms, 23, 24, or 25

ac heat was a portable unit and loud the fireplace was low flames but got the room too hot breakfasts were good

friendly staff, great location, harbor views, free parking

- the free parking was minimal & tight

weirdly our tv and fireplace wouldn't turn on. but staff was helpful.