coffee machine or micro in the room, second staff member not at all friendly, and laundry facilities not on site

we also loved the big spacious parking spaces

the pet rooms have a slightly off odor

convenient to the airport. good pub. comfortable bed. breakfast included.

bed, linens, pillows comfy and an old metal tub that kept my bath water hot :) the breakfast room attendant

we had dinner in their bar lounge and cooked breakfast deliver to our room because of covid

which never happens here but it shut down everything including room service

a little hidden gym

loved that this property was adults only.

requested early check in and a room on the third floor and both requests were met

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

breakfast was very good.

breakfast was terrible

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

there was a guest laundry too which was a bonus

laundry facilities a surprise

the guest laundry facilities were an added bonus

laundry room very affordable

even provided a guest laundry for a decent price

location and laundry facilities.

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

easy parking and terrific location in town with short walk to seafront

we were able to check in a bit earlier than expected, which helped with two young kids

location, view, car parking

laundry room on each floor

not able to check in early! no room service.

parking limited and wifi limited

loved the room, bathroom and view. the saunas in the gym are just a bonus.

the wifi was very slow at timed

it was nice to have an on-site guest laundry available when one has been travelling for some time

beautiful property in nature, excellent restaurant and service and fabulous spa facilities

you walk out and you have a kitchen and dining area

pet fee $70 a bit excessive

it was an awesome facility wish i had more time to golf

spacious, quiet, open. good kitchen, bath.

we had a puppy with us so we loved the fact that it was pet friendly and we could walk her around

no sink or stove, or salt in the kitchen

beautiful bathroom and entire room. pet friendly. lovely surroundings

pets were supposed to be only on the first floor but the second floor had dogs on it which we heard

clean, convenient location, free parking, fridge & laundry room!

was only one washer available for use for laundry facilities

there is a laundry room which is kept very clean

too high bed and laundry next doors with noisy machines and staff

fabulous kitchen and laundry was beneficial

it was noisy! high heels and noisy above and laundry room employees beside

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

to purchase laundry tokens with us dollars

staff are great! like the fact that there was laundry room on the premises.

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

had a kitchenette but there was no stove top burner or pots and pans not a can opener

shuttle drivers all v

it was our christmas gift to our kids, to stay in a nice hotel with a pool

the staff are incredible, the hotel is nice and clean, the parking is super convenient

so our kids had to come over to our room to use the restroom

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

did laundry

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

it would have been nicer if laundry opened longer and they provided soap

the staff was apathetic at the desk-no help with problems such as when we asked about the laundry machines he

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

not having a laundry room to be able to wash clothing,

i had all my laundry stolen there are people in and out all day long they keep people s deposit

laundry on site

we made use of the laundry facilities on several days as well

i love that our room had a kitchen, there s a laundry room, and sauna

laundry facilities did not work properly

appreciated the coin laundry as we were 2 weeks into a long road trip

laundry place

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

3rd day they still didn’t take their gloves and didn’t make our kids bed like new

parking was readily available

room was small, very basic breakfast, not enough space to fit people in and the staff in the kitchen wasn t

nice , clean , has laundry options

the amenities (gym, hot tub, swimming pool and laundry) always very clean

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

laundry on site

attached kitchen

to get outside lighting to room path was poor lights should be automatic dusk to dawn no grab bar go get into

great bar great location

trouble with wifi

wifi was weak

only complaint i have is that there was no bar fridge to keep drinks and food in

staff lying to my face saying their laundry facilities broke the day before

outlets, ice machine, laundry, and some lights in the room were not working

no water available, no laundry bags available

the laundry facilities for guests, the furniture and the dark entry way.

laundry room was in the parking garage, very small space

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

cute bar right downstairs

pass to studio 4 gym was amazing

good attached bar and restaurant

on-site gym, swimming pool, water slide, jacuzzi, sauna,

was hoping there would be a separate laundry room accessible to guests

the hallway to our rooms had piles of laundry at many of the doors

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

and having wifi was a godsend, after being cut off from it all day and having paperwork/admin stuff to do

the spa was very nice as well

30 am (laundry

a nice surprise was the laundry facilities, self-serve washer and dryer

balcony and laundry were added bonus

laundry machines (cad$2 each) were efficient

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes

the laundry room is convenient and practical

we also loved the fact that we could do laundry there and get fresh coffee choices every day

helpful staff, bright and clean room, great location, laundry facilities available

the gym and spacious room laundry room

i liked that they have laundry facilities and that they checked on us through texts frequently to ensure we

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

late check in and late check out was also good

the suite had a working fireplace

the wifi in my room really worked well and was appreciated

room was next to where they threw the laundry down the laundry chute

no laundry facilities

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

room service, i was there 10 days and never saw a maid

very clean hotel. great location. inside pool open 7am-midnight.

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

we only had bar snacks and a drink so our restaurant experience was limited it is very convenient being close

we also went to the hotel spa for couples massages and they were perfect

poor wifi. rooms a bit small. bathroom needs updating.

gym equipment was broken

there was also a large separate sink to rinse bathing suits in or do hand laundry in

no laundry bag for our dirty clothes. not enough body wash

only thing that would have made it perfect was if they had a coin laundry service in the hotel

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

location, view from room, friendly staff, gym, pool and spa.

breakfast was delicious and loved the way it was served

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast

wifi was sporadic and so was the tv.

breakfast was lovely, made us try something different to what we normally choose which is good

we had to take an early ferry the next morning and this was very convenient for a single night's stay

finally, the laundry room where we could wash our own items was greatly appreciated, and it - like everywhere

breakfast, laundry service, staff

quiet, affordable close to james bay & shopping, secure underground parking, laundry, warm rooms, tasty breakfast

welcome friendly staff great breakfast grateful for laundry services and easy access (coins and powder) cosy

possibly cheaper parking. more laundry machines.

pool, laundry, parking etc

and they left bags of dirty laundry right outside my room for 2 days

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

i d stay there again but in a different room ud83dude0abonus for a laundry room

spacious room, well equipped kitchen, comfy beds, good location

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

location very pleasant valet gym was satisfactry

pet friendly

room service was horrendous -- pretty much the worst hotel food i have ever had

dishes and bags of laundry sit outside of rooms for along time

we made use of their pool facilities

for kids, there is miniature world almost within the grounds

very distressing when you pay high $$ and have to listen to kids and other conversations

very pet friendly, our dogs had beds and dishes provided

(part of the room had been used for laundry chute accessible from hallway

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

had to share with laundry carts

they even called the contracted laundry service

it is pet friendly, located downtown and the staff were friendly and helpful

room was beside the laundry room and we could hear it

our first room was noisy due to laundry services but they moved us quickly and the second room was very nice

it was rather noisy throughout the night, laundry from the housekeepers was noisy

the laundry service and we think maintenance room is noisy if your room is close to this area.

room was above the laundry room, neighbours slammed doors throughout the day and night.

needed laundry facilities and the hotel only provided executive laundry

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

breakfast in restaurant on site was delicious

kids pool was awesome

pool is great for kids and location is perfect

there is a guest laundry here, which isnt advertised enough

excellent location, close to sights, knowledgeable staff, laundry, fully stocked kitchen and best of all spacious

very clean, with convenient amenities including a restaurant, workout room, and laundry facilities

location, warm units with all the comforts of home (except in suite laundry) the 9th floor was beautiful

would like to have an easier laundry service, it could be a headache if you stay for 7 days or more

laundry room was a bonus. great swimming pool.

laundry facilities have been out of order for quite some time, i don t think they are planning on

great location, clean, nice indoor spa area

we stayed 2 nights; room service did come but didn't bother to pick towels down on the floor

location. pool. staff. excellent food and service at the restaurant.

restaurant, laundry facilities, games room, pool and hot tub

plus there were self-serve laundry machines in the basement which made it super helpful when traveling with an

i also used the laundry

she had availability of detergent for laundry as well as postage stamp for a birthday card we wanted to send

after traveling 10 days, it was lovely to have convenient onsite laundry facilities

clean, friendly staff, good breakfast, laundry facilities on site.

hotel had a laundry which when travelling is a real bonus

location was great. laundry was available.staff was nice( very)

laundry was a bonus

laundry on site

breakfast was outstanding every morning and the staff is very friendly

a bit of caution about the parking lot, it is quite small with tight spaces

breakfast was very good and the afternoon snacks also

i liked the adults only atmosphere, the impeccable service form all staff and the fabulous three course

have stayed here before and as always the accommodation is excellent , loved the room with fireplace and jacuzzi

services daily with laundry facilities & very friendly

the laundry facility

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies

coin laundry onsite was a blessing with a 4 month old infant in tow

was nice to have a laundry room

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

being near the ocean and getting sandy and dirty the laundry piled up fast

only one bathroom and no laundry

lovely bar and restaurant

reception staff went above and beyond to find me laundry services. breakfast was amazing.

wifi was not very reliable.

wifi could be better but was okay.

the wifi works very poorly

the room was nicely decorated; the bed was comfortable, wifi worked splendidly and the bathroom was great

no bags for laundry service were provided

channels and movie choices were not good light in shower did not work fireplace was not real restaurant was not

the outdoor heated pool, which is open til midnight & there is also a bar located by the pool

spa was superb

the breakfast was the best meal we had it entire 10 day trip between washington and b.c.

music from bar down below may be annoying if you're in rooms, 23, 24, or 25

ac heat was a portable unit and loud the fireplace was low flames but got the room too hot breakfasts were good

friendly staff, great location, harbor views, free parking

- the free parking was minimal & tight

weirdly our tv and fireplace wouldn't turn on. but staff was helpful.