fireplace did not work

parking is

while the partial view room did overlook the harbor we also had a view of a parking lot

restaurant and bar was closed mid-week.

- the free parking was minimal & tight

no bags for laundry service were provided

and one more small thing - at breakfast the avocado toast was served on toasted bread and not on normal bread

gym was small, pub service was sub-par

views from around the pool were equally stunning

no water in gym

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

noisy laundry area

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

it was noisy! high heels and noisy above and laundry room employees beside

staff are great! like the fact that there was laundry room on the premises.

reception staff went above and beyond to find me laundry services. breakfast was amazing.

wifi could be better but was okay.

the room was nicely decorated; the bed was comfortable, wifi worked splendidly and the bathroom was great

the wifi could be stronger.

t all place settings had mugs, complimentary coffee did not have cream/milk/sugar), and the wifi was irregular

the service and room were excellent! laundry facilities on site. loved our stay!

clean, convenient location, free parking, fridge & laundry room!

there is laundry onsite and i look forward to doing my laundry without having to leave the

having a laundry room to use was excellent

fabulous kitchen and laundry was beneficial

did laundry

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

it would have been nicer if laundry opened longer and they provided soap

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

nice , clean , has laundry options

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

the amenities (gym, hot tub, swimming pool and laundry) always very clean

laundry on site

very accommodating welcome and secure parking for our small boat.

outlets, ice machine, laundry, and some lights in the room were not working

guest laundry worked well and was easily located

staff lying to my face saying their laundry facilities broke the day before

the laundry facilities for guests, the furniture and the dark entry way.

no water available, no laundry bags available

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

there were lots of empty kitchen cabinets and drawers, but no dressers. seemed odd.

this is a personal shower pet peeve

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

small kitchenette area was also an added bonus

the laundry room is convenient and practical

helpful staff, bright and clean room, great location, laundry facilities available

room, so you have to go down to the first floor to a room with a microwave, an ice machine, and laundry machines

the gym and spacious room laundry room

there is also a guest laundry, which came in very handy

had a difficult time with the wifi

the rooms are very comfortable and offer every facility including a fireplace and wonderful bathroom

was wonderful, but the description said breakfast was included

little adults only boutique hotel with lots of character

wifi was not reliable, had to be rebooted every day

on-site laundry, breakfast and local pub

pool, laundry, clean rooms, friendly staff, parking

laundry on site

kitchenette ... laundry room available

lady at the front desk said they were out of laundry detergent and had no idea when they would be getting some

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

i d stay there again but in a different room ud83dude0abonus for a laundry room

and they left bags of dirty laundry right outside my room for 2 days

pool, laundry, parking etc

though the stove was not working in our kitchenette over all is good

not having a laundry room to be able to wash clothing,

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

i had all my laundry stolen there are people in and out all day long they keep people s deposit

the staff was apathetic at the desk-no help with problems such as when we asked about the laundry machines he

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

added bonus was the great whisky bar off the lobby

although there was a partial kitchen (microwave, element, sink), i don't recall there was even a cup in the

the wifi was good and the elevator worked

i think it was above the laundry or the air conditioning facility

), extra cost for laundry to do (3$+2$/load washer dryer one load

the laundry service and we think maintenance room is noisy if your room is close to this area.

view was of the venting, beds were felt crammed into the room and could hear the sound of laundry running

room was beside the laundry room and we could hear it

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

gym was adequate, and not busy

expensive pet fees, as well as an extra $30 per night taxes plus parking

wifi was very fine

laundry machines (cad$2 each) were efficient

30 am (laundry

balcony and laundry were added bonus

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

gym small but it wasn t busy and had all you need including a peloton bike which i really loved

pleasantly surprised our requests for an early and late check out came through

the spa is only for massages and wellness, there s no hot tub or sauna.

nothing more to ask for the bar offered incredible smoked-bourbon drinks and appetizers

laundry facilities have been out of order for quite some time, i don t think they are planning on

laundry room was a bonus. great swimming pool.

wifi was very slow and wouldn t let me connect to the tv to stream a movie so i had to rent a 25$

pet policy

pool area / gym were all good

dishes and bags of laundry sit outside of rooms for along time

i did appreciate the hotel's pet friendly policy

was a lovely property throughout save swimming pool facilities could be improved

poor wifi speeds for a paid service

paying for wifi

was nice to have a laundry room

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies

coin laundry onsite was a blessing with a 4 month old infant in tow

had laundry onsite and puzzles/games to borrow

there were laundry facilities and it was so useful to catch up on our washing as we were touring for a month

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

was hoping there would be a separate laundry room accessible to guests

the hallway to our rooms had piles of laundry at many of the doors

room service was good

the gym in the hotel is supreme for a hotel gym and the indoor pool and hot tub was awesome to swim in

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

needed laundry facilities and the hotel only provided executive laundry

nice rooms, great lobby, amazing gym, and pool

the swimming pool is awesome, a plus for swimmers or parents with kids

pool, gym, location. great view from the balcony. friendly greeters, felt very taken care of

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

(part of the room had been used for laundry chute accessible from hallway

had to share with laundry carts

they even called the contracted laundry service

kitchen facilities, how close it was to the ferry

location perfect. very nice breakfast. cozy. nice and clean laundry room.

laundry facilities for guests to use

hotel had a laundry which when travelling is a real bonus

exceptionally clean, comfy beds, friendly, helpful staff, great breakfast choices, useful laundry facilities-

clean, friendly staff, good breakfast, laundry facilities on site.

restaurant, laundry facilities, games room, pool and hot tub

the rooms very comfortable, restaurant was good, onsite guest laundry

after traveling 10 days, it was lovely to have convenient onsite laundry facilities

i also used the laundry

plus there were self-serve laundry machines in the basement which made it super helpful when traveling with an

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

no laundry facilities

room was next to where they threw the laundry down the laundry chute

inn is pet friendly which i didn't know until the first day stay

pool and gym facilities weren t great

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast

bed was very comfortable, wifi worked fine and cable tv if needed

not enough food at breakfast but that s okay! it was wonderful nonetheless

the breakfast which was included was amazing

breakfast was delicious

possibly cheaper parking. more laundry machines.

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

quiet, affordable close to james bay & shopping, secure underground parking, laundry, warm rooms, tasty breakfast

laundry room is a plus

self serve laundry room on site

being near the ocean and getting sandy and dirty the laundry piled up fast

only one bathroom and no laundry

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

they have their own parking so there is no hassle with city parking

would like to have an easier laundry service, it could be a headache if you stay for 7 days or more

the coin laundry on our floor was

there is a guest laundry here, which isnt advertised enough

laundry facilities were great

location, warm units with all the comforts of home (except in suite laundry) the 9th floor was beautiful

only complaint i have is that there was no bar fridge to keep drinks and food in

wifi password was wrong ( given verbally and written on phone in room) and fireplace did not work

to get outside lighting to room path was poor lights should be automatic dusk to dawn no grab bar go get into

trouble with wifi

good bar / restaurant, great craft beers on tap

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

there was also a large separate sink to rinse bathing suits in or do hand laundry in

only thing that would have made it perfect was if they had a coin laundry service in the hotel

no laundry bag for our dirty clothes. not enough body wash

loved the pool, gym and hot tub

of the weather this resort hotel for adults only is the place to book for your vacation on vancouver island

spending an extra night would have given us more time to enjoy the pool and spa facilities

only thing we weren t happy with was our breakfast ordered as room service

outdoor pool with hot tub

from parking, front desk reception, my room , the view, was all so nice & felt my stress melt away

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

laundry place

my kids liked all meal and sweets at breakfast.

cleanliness, parking lots, breakfast

there is no whirlpool, but i love the heated pool

a ton of construction going on around the property breaking rock, and the hotel was full of kids running down

the staff are incredible, the hotel is nice and clean, the parking is super convenient

pool and gym you can enjoy too

quiet rooms, friendly staff in the hotel section, very courteous. great parking.

should be a no diving rule in the pool because the kids kept getting splashed on which was not fun for

it was nice to have an on-site guest laundry available when one has been travelling for some time

pet friendly

really really perfect place for family. free golf play as well!!!

it has an amazing view out over the valley and golf course. the room was beautiful too.

the room service prices.

fireplace did not work

, a large rainfall shower and large, deep bathtub, plus a kitchenette

beautiful bathroom and entire room. pet friendly. lovely surroundings

kitchen could be better stocked as they have the full kitchen but nothing to cook with, no wine

kitchens were just minimally equipped.