breakfast was simple but effective

unfortunately, did not mave time for breakfast

excellent light breakfast

people is very friendly and welcome you with smile perfect breakfast very good location

wifi connection

quiet environment and good pool plus the museum.

00am, too early for breakfast

the hostess was very friendly and the breakfast was nice

beautiful place. welcoming staff. perfect breakfast.

the breakfast wasn t the best

breakfast ( 7

the choice for breakfast was rather limited. rooms were quite basic.

breakfast was included, but very disappointing

food in the bar / restaurant was exceptional

the breakfast coverage was not clear. no information about parking facilities.

rooms are quite big and the wifi was good.

ample parking right outside and precious views

there is plenty of parking in the grounds

did not have time for anything but breakfast

lots of safe parking around the hotel

there were no bottle of water available in the room, laundry is relatively expensive

tired ready for a lick of paint bar closed in the evening basic breakfast for a 4 star hardly any condiments in

the restaurant and bar area was just average.

bar snack food was lovely and great value

the staff the food the pool and the price.

wifi was awful

very pet friendly, i was staying with dog.

is very clean and the room was nice staff has been nice the towels were very soft diner was good bar service

there are some bars and places to eat in the area of bellavista although the hotel bar and restaurant food was

relaxing hotel pity to pool was closed but a special mention to christina at the reception for sorting my onward

is nothing i did not like ,i was so relaxed in this hotel ,garden room,pool,so clean would recommend with out

good restaurant and bar in the hotel: the food is delicious and cheap

hotel also has a bar which does very reasonably priced

but makes do for that with great facilities - amazing pool, parking, comfortable rooms

the place has great location, wifi working correctly.

was not possible to connect to the only wifi reachable from the room because nobody know the password

was on new year's eve and i booked the hotel, because it showed that it had a restaurant and bar

if there was a pool for my son would of definitely stayed longer

wifi connection to the internet was intermittent

and very quiet - absolutely gorgeous property, lovely rooms and pool area, really kind

great location and plenty choice for breakfast

we felt very well looked after and really enjoyed breakfast on our terrace and the lovely lunches and dinners

there could be more variety with the breakfast

pool needs refurbishing

we were told irons were no longer available and that we could use the laundry service

laundry service very expensive, no facility to hand washing on balcony

a bit far from the city center and expensive laundry service

on the third day of my stay, the hotel staff took my pyjamas along with the bed linens to the laundry

however it seemed like the maintenance staff had misunderstood my request and charged me for laundry 80 euros

they had great gym!

there is very nice caffe bar near if you don't have breakfast at hotel, and a grocery shop also

i liked the location, we had a beautiful room, great pool, and especially the hotel restaurant was amazing

the indoor pool and gym were a nice bonus

clean, spacious, very comfy beds even the sofa bed for kids, free parking, good water pressure, near commercial

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

raquel in the bar was very attentive and friendly

gym a bit outdated and small

not much variety in room service menu

lovely staff, restaurant, pool.

the facilities are excellent and the pool very welcoming after a hot day

friendly staff, tasty breakfast, clean and comfortable rooms, ability to use the pool (in the summer) and the

the best is bar in front to have coffee and good jamon toast for breakfast rest is pretty mediocre as said

reserved 2 double rooms for my kids my husband and i

a family bar near is quite nice and the food is good

walking from the city center, it has a supermarket nearby (2 mins walking) and a self-service laundry center at

location of the hotel and swimming pool.

wifi was niet altijd optimaal.

it was possible to have an early check in

needing maintenance, noisy air con, not enough pods for coffee machine, poor wifi, location 10min to tram then

room overlooked the school playground, so was woken up by the kids playing football every morning

breakfast was amazing

not closer to main main bus or train station , pool was small

little remark is that the water in the swimming pool is quite cold

pool is small

and playground in adjacent shopping centre - 21 to wash and dry (no ironing) a 7kg bag of laundry (handy when

laundry service was great at 20euro per bag

next to the metro, to the stadium, xbox for kids and the breakfast was excellent.

- quality of the breakfast can be improved

the kids loved playing while my husband and i relaxed on the side with a drink

wifi was a bit an issue in our room, air conditioning wasn t the best

perhaps food to be availabel at the bar in evening

arrived early to this hotel and the staff allowed us to do an early check in

wifi was not good.

location, free wifi

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

the kids beds where not set up and we had to ask a few times to get them in and it was pretty late

i emailed the hotel to request early check in and late check out which they were able to provide

very attentive staff. lovely decor and fast wifi.

that the spa wasn't open later into the evening or earlier in the morning as it meant we couldn't use it

i had my laundry done while i was staying

i was surprised how quick the laundry service was and i was very appreciative

the laundry services are deceiving on the booking

the fitness center/spa next door is pretty good.

bar shut at 23.30.....we didn't arrive until 2230 so very surprised. no guest bar available. g

expensive laundry service. 66 for small amount of washing.

laundry service! is very important

staff great, especially helpful for laundry service

there are also plenty of restaurants around, grocery stores and even a coin laundry

kids size bed

loved the room and the rooftop pool

breakfast could have had more fresh fruit instead of canned, but other than that, delicious!

gym could have heavier dumbbells.

air conditioning worked perfectly, wifi worked well

the rooftop pool and gym was just perfect, so was the food

cost of laundry

to speak english with colleagues sometimes laundry service is bit expensive lack of toothpaste and toothbrush

easy to access; room cleanliness; breakfast buffet choices; room service

noisy group of kids had a pool party on a saturday afternoon causing us to leave the pool early

pool was amazing, not heated but not necessary as kids spent a long time in it

although there was a kitchen in the room, there was no cutlery, coffee maker, pots, dishes, etc.

2 joined rooms - so kids could slip while we were looking tv

a little bit oldfashion interior but very clean and maybe better wifi

it was just the little things - why have a kitchen when there was no coffee/tea or any cups or mugs or a kettle

too bad that we were under the venting from the kitchen. coffee was bitter, otherwise fine.

i requested an iron to press my shirt (as the hotel did not offer laundry services), but i was informed that

lovely pool

cold food room service.

really bad wifi.

junior suite was lovely and roomy. loved the spa bath and coffee machine

wifi was somewhat slow

there was a bar downstairs

wifi problems

a bar in the hotel would have been nice, but plenty of bars nearby.

snacks and room service on offer was limited and having been told snacks were served from 7pm i d been

very good laundry service

the bathroom lacked a rack for laundry

a laundry mat walking distance

doing laundry was extremely expensive; it cost me 52 for my laundry, 2) wifi wasn t that reliable; i

if you are sensitive to the smell of laundry detergent or scented floor cleaners you will be uncomfortable in

room smelled like smoke and with that the bed laundry

no kettle in room but we bought coffee from bar in

location near to the train station. helpful reception staff. early check in

rooms and beds, tv, amazing pool, great location - 10 min santa justa station

bar and restaurants near the hotel, very good food

laundry service was quick and efficient

i asked for an emergency laundry service and they duly provided it

he solved our issue on laundry later on, but for a tremendous price

some sort of delivery or laundry

the staff was not very accommodating and we were charged 80 for basically a load of laundry

was a laundry service that was much needed at the time

room service after the aire bathhouse

the restaurant, bar and pool area were really lovely with excellent service

gym could have been bigger i guess with more facilities.

hotel is beautiful, had a lovely spacious room overlooking the hotel pool and surrounding area

lots of restaurants and other services (laundry, market, etc) in this neighborhood

great wifi as well

the night clerk didnt speak english and when i went to complain about the kids outside at 3am monday morning

bedrooms and bathrooms (twin rooms anyway), comfortable beds and pillows, good wifi, plenty of restaurants in

i ordered room service, food arrived quickly and was fairly priced

breakfast is good, but a expensive, we ended up having breakfast at a cafe nearby

but if you are after a busy place with a bar and restaurant this is not for you

breakfast was fabulous

the wifi was a bit wobbly on a couple of occasions.

neither the tv nor the wifi worked. this is not a 4 star hotel.

were in the middle of a heat wave), the minibar was complimentary and they acommodated a late check out so we

clean, nice spaces, complimentary mini bar and water, excellent staff (miguel was great, very knowledgeable and

by the way, free mini bar drinks are also provided

the location and the service, this also had room bar included in the cost as well.

had issue with wifi but got transferred immediately to new upgraded room

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

the hotel also offers breakfast and has a gym, although we did not have the chance to try either of them

room service didn't replace dirty spoon and mugs. didnt refill coffee pods.

wifi is a bit tricky

good gym too

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

us a coffee late at night veciase the maid had forgotten to leave new coffee in our room and no bar was open

wifi signal wasn t the strongest, and breakfast is expensive

wifi didn't work

wifi was very weak and not getting connected at all

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

the rooftop pool was also really nice

the swimming pool was just the right size and the roof top had outstanding views

the free mini bar was an unexpected bonus

it would also be better if the hotel bar was staffed or if there was a way to call for drinks orders

laundry costs were expensive

hotel was very near a laundry where we could do a full load for less than $10 or 10

safe, laundry service and plenty of toiletries

there is a spa where you can relax after a hard day on foot

breakfast was good with a lot of fruit

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

no fridge, no real soundproofing from street noise, heating took a long time to respond, wifi flaky, no lounge

room smelly no wifi and ac not working

not the end of the world and reception we re happy to allow us to order coffee through room service

the wifi did not work.

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

if you want to do laundry we need to go to another building (apartment in front of the hotel) at the top part

checked in late, and they gave us a room that was so small, by the laundry room, not as the picture, and with

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

the laundry is a nice convenience while on a long trip

spacious room,huge bed & laundry changed daily

they only provide the laundry service, which i find very disappointing

the bonus was a lavanderia( washer/dryer ) across the hotel where we could conveniently do our laundry

nice staff,good restaurant,convenient and fast laundry service

ironing facilities for a quick diy pressing of travel crumpled clothes, but a laundry service is available

not having a kitchen, but that's the way hotel is..everything else is fantastic

good wifi excellent location only a few minute walk to the alcazar and

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

open kitchen offers tea, coffee, snacks all the time

perfect location, very clean hotel, good wifi, very helpful staff

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

kids love it

rooftop, while no bar or facilities, staff would bring up drinks and snacks, could gaze at cathedral gerald a

the courtyard also serves as a bar during the day and in the evening

great breakfast and service and comfortable bed and room service.

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

staff was very friendly and the laundry service was excellent.

laundry service was cheap and efficient

no iron facilities in rooms,expensive to send to laundry for ironing

no laundry service on sunday.

room was a little small, laundry service was quite slow

we had some problem with the wifi, but it was solved shortly after we notified the staff.

lovely pool and rooftop patio to relax

superb breakfast choices and complementary afternoon tea

loved sitting in the spa at night

the hotel has to be more specific about the laundry price

laundry service for a few

location. rooms were excellent. breakfast was very nice. staff was great. laundry was awesome

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

we used the laundry service for a reasonable cost and clothing was promptly delivered at the end of the day

location. near the shopping center and8 laundry mat.

low signal wifi

the service is 24 hours. staff is very helpful. wifi was great.

wifi hopeless, off, on off on , couldn t send emails lift only worked to 1 st floor, then had to

great wifi.

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

area is quiet and you have supermarkets, laundry, pharmacies blocks away

great staff well designed room great room service clean bathroom

no room service b

the second floor, wifi did not work

, very close to cathedral and alcazar and room was over two floors so great for family with kids

the wifi was slow.

every guest sharing room, requiring separate email verifications individually (including for the kids

wifi also good

the electricity kept cutting out every 10 minutes, along with the wifi and air con

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

staff less than welcoming. having laundry done would have cost a fortune.

if you need to, there s a laundry mat just across the road

heated indoor pool! the best. kids loved it

everything! gym, pool, breakfast, parking, service, location... all is top notch!

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

laundry washing was costly

they also don't lend out irons instead you have to pay for a laundry service

is cool, cosy, classy and beautiful, worth every penny, and the icing on the cake is the roof bar and pool

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

wifi non existent and tv no english channels

room service was very slow and the wrong item was delivered

loved the rooftop bar at sunset

30pm (not just alcohol, any drink) all of the services advertised (beauty treatments, room service) appeared to

overall comfortable room and very nice hotel especially in summer with great gardens and pool

amazing amenities, clean pool, attentive staff

we enjoyed swimming in the pool and quick steams after

location with a stunning garden and pool

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

friendly helpful staff, excellent breakfast. nice gym, good wifi. easy parking.

atmosphere, no day time bar, the room instructions says 24 hr room service but it is only offered 07:30 -11:30

and no drinks possible around the pool

for a couple of hours as i had a late flight and this was perfect near the airport and with a pool and the very

arrived early and were allowed an early check in

the breakfast was excellent

wifi was great and the room very comfy

good wifi

location was excellent. room was very clean. didn't have breakfast in the hotel.

wifi is present

new process for obtaining a pool towel

i loved everything: perfect place, pool and terrase on the roof, rooms

perfect location. lovely family room. kids felt spoilt

location, staff super friendly and helpful, the rooftop pool is beautiful and relaxing with cocktails available

and the absolute best bit about this hotel - the incredible rooftop bar and pool overlooking the cathedral

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

we could not use the gym

you have an iphone, the wifi provided in the hotel may not work well

t sleep because of the loud music,talking and laughing people from the bar till morning then room service will

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

note, laundry is a 24 hour turn around

they also help us to get something to laundry in record time

the bar wasn t open ,that s all.

nice room service incl

great for travelling with kids

wifi is slow and unreliable.

wifi was very slow and unreliable.

great for travelling with kids

very beautiful lobby and staff were very nice allowed early check in

the free wifi in our room wasn t strong.

the answer about early check in was not friendly

for you, as they haven t got any tv s, which probably explains the cheaper price (no bar or room service

consistent working wifi in the room - had to go into the hallway to get a strong enough signal

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

service and location; lovely to have an honesty bar and board games when the weather was not that

the rooftop bar area could have been nicer both in terms of the furniture and decoration.

honesty bar a

the private sitting room with the honesty bar was a

the washer/laundry facility was broken while we were there.

the local tapas bar opposite the hotel is to be recommended

wifi was good and strong

we had wifi access but not in our 2nd floor bedroom.

could not get wifi the whole we stayed there

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

the spa was great, very flexible with their availability

were really friendly and helpful, room was very comfortable, plenty of space, early check in and late check out

the bar prices and food were expensive compare to local prices

small spa with massage service with excellent therapist

used the laundry service which was supposed to redeliver our clothes within the day

the laundry service was efficient and solved a problem

we were at the end of the building the wifi didn t work in our room and the air con turned off every time we

room service seemed a bit rude but this was likely a language barrier issue

the pool on the roof is the cherry on the cake

bar looked amazing but didn t get enough time to try

room we stayed in to spa facilities and open top terrace

the hotels facilities, it was good to know there was an outdoor area with bar, upstairs pool and gym for use in

air conditioning is wonderful as is the wifi which is important for a lot of people travelling for work

room service entrees arrived after 45 minutes and stone cold

staff provided good recommendations for dinner and laundry

the rooftop would benefit a lot if there was a small bar there (but i guess this may not be possible in terms

room service is outsourced so when i ordered a late support it arrived in a box after 20 mins and

there is a very small mini bar fridge and a kettle, tea and coffee

lovely comfy bed and great breakfast. room service food was yummy and location was superb