the washer/laundry facility was broken while we were there.

wifi was intermittent in the hotel room

the location was excellent being in the old quarter, with a great bar opposite, restaurants close by and a

*ps sevilla city has made itself very tech-friendly, with bar codes galore giving visitors access to lots of

was only a 5-10 minute walk from all the main historical sites and there was an excellent small bar across the

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

street and although not a lot of traffic passed by - every time the bins, roller cases, school kids roller bags

stylish decor , the wonderful breakfast , the honesty bar , the comfortable bed , the delightful and helpful

the private sitting room with the honesty bar was a

great location, helpful staff, very good continental breakfast

choice for kids food would have been great

breakfast bar is okay but lots of ala carte options that make up for it

and gym are quite small

night room service was pretty bad, however they didn t charge us and offered a dinner at their

fran and belen were amazing ud83dudc4f 2- room service was very clean and

good wifi

location was excellent. room was very clean. didn't have breakfast in the hotel.

thanks to the breakfast staff; they were incredibly friendly

there was a problem with the wifi

late check out at 6pm for 30€

( collection of laundry

i would have liked if they would have been a laundry facility for yes but there was a laundromat about a 5

the location is excellent, huge and very comfortable bed they allow pets!

wifi didn't work and the stuff did nothing to solve the problem

re traveling with a pet and it would have been nice to know in advance how much they are going to charge

lovely to have an honesty bar and access to roof terrace

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

of tea in lounge after breakfast till late cookies and fruit were also available while the mini bar was also

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

, could maybe have done with a fridge in the room, but there was cold drinks in the honesty bar in the dining

close to lots of good restaurants and bars

wifi does not work on the terrace

the lobby bar was small but personal

also wouldn t call the bar a bar

beds are very comfortable, they are queen beds which is a bit tight for a couple of tall people wifi didn t

good selection of continental style breakfast foods

issues with wifi and staffing levels on bar/ pool area

perfect stay in seville. the lounge is a very nice space both for kids and adults.

the decor was beautiful but the highlight was the roof terrace and pool.

roof top bar and pool

great location in the city center, pool on the rooftop, spacious room.

the pool on the rooftop is fairly small (17 person maximum capacity) but it is still refreshing to be

cons: no iron/ironing board in room; tiny gym facilities; expensive drinks at the hotel

the gym could be improved aswell

also i wish that the gym would be a bit better equipped

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

very friendly and experienced staff, great interior design and rooftop pool

nice swimming pool on the terrace of the building with a beautiful view of the old town

the spa was great, very flexible with their availability

small spa with massage service with excellent therapist

plunge pool could have been bigger, sadly that was the only thing that let them down

the free mini bar well stocked up every day with soft drinks, water and beer/cava was such a lovely touch

hotel, rooms are nice, expected them to be bigger for price though, need to fix wifi in breakfast

only feedback i would give is that i wasn t a huge fan of the room service breakfast

and spacious room and bathroom- the spa is worth visiting i can recommend the reiki massage

the room service could be a bit better ( i had to ask for clean towels even though the old ones were on

comfy bed, good wifi and tv. there was some noise in the morning due to construction next door.

poor wifi -cuts off

and that was an awesome location, except there were workers working outside, which caused my wifi inside the

wifi was very patchy

amazing amenities, clean pool, attentive staff

location with a stunning garden and pool

marvelous room and decor everywhere with a gorgeous pool

we enjoyed swimming in the pool and quick steams after

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

we used the laundry service for a reasonable cost and clothing was promptly delivered at the end of the day

com saying 5kg s of laundry was 20 , but when i paid for the service it was 37

location, very reasonable laundry service,bountiful breakfast served on the rooftop terrace

location. rooms were excellent. breakfast was very nice. staff was great. laundry was awesome

perfect location. lovely family room. kids felt spoilt

great air con in bedrooms and good wifi throughout

room, fantastic rooftop pool and bar

location, friendly staff, rooftop bars and pool, marvellous view of the cathedral, lovely room, absolutely

and no room service

laundry was a bit on the expensive side.

laundry done in one day waiting for me in my room

wifi worked perfectly

wish they offered coffee in lobby without having to order it from room

wifi was working well but we were given a code and we could only log two devices on the wifi, which

note, laundry is a 24 hour turn around

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

they also help us to get something to laundry in record time

food: room service and breakfast could be improved.

wifi was a little slow

were no laundry services, there was no room service

the wifi connection was a little low causing it to drop in and out sometimes.

good wifi connection

has an elevator, wifi working alright, but took some time to connect

pool was super nice, hotel was clean and wifi worked well.

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

staff was very friendly and the laundry service was excellent.

laundry service was cheap and efficient

no iron facilities in rooms,expensive to send to laundry for ironing

no laundry service on sunday.

available wifi was very slow

central position.underground parking for guests. rooftop bar with a good view of the mushroom.

view from the rooftop bar was amazing

on the rooftop of the hotel, there is a super cute bar where you can have a lovely beer or glass of wine

the rooftop bar was disappointing, the view was great. but more could be made of it.

location. near the shopping center and8 laundry mat.

wifi strong

low signal wifi

wifi could be faster.

wifi hopeless, off, on off on , couldn t send emails lift only worked to 1 st floor, then had to

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

location is excellent. staff is exceptional. pool is great. rooms are beautiful.

better room service menu please !

close to the cathedral and alcazar and many restaurants and bars

from girardo on the front desk to our upgraded room to fabulous breakfast buffet to refreshing pool this hotel

the laundry service, quick and reasonably priced

good laundry service and well priced (only time we used this inhouse

nice staff,good restaurant,convenient and fast laundry service

ironing facilities for a quick diy pressing of travel crumpled clothes, but a laundry service is available

laundry across the street along with easy dining

lots of food around this area and there is even a laundry place opposite the hotel

bonus is laundry is literally right across if you need to do it

they were able to provide same day turn around on laundry (although expensive) it was really nicely washed,

a male staff had ripped off 30 euros and 60 cents with small package of laundry service !!!!!

the wifi is great, the central atrium is bright and airy with a comfy lounge reading area and

hr reception, working wifi, air con control, good shower and near teatro de flamenco

wifi access was not great in the room, but this had been stated on the website.

wifi also good

there is wifi and 24hr access to the hotel with personal codes sent to your phone

mattress was super comfy, wifi was very good, shower was brilliant. location was superb.

wifi was weak and the walls seemed very thin as we could hear people entering the lobby all night

the electricity kept cutting out every 10 minutes, along with the wifi and air con

great for travelling with kids

wifi is slow and unreliable.

great for travelling with kids

wifi was very slow and unreliable.

if you need to, there s a laundry mat just across the road

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

staff less than welcoming. having laundry done would have cost a fortune.

pretty, clean, excellent breakfast,excellent staff

perfect position super staff swimming pool! big and clean room towels changed daily the best!!

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

fountain to the sunbathing on the rooftop to the intimate guitar concert over drinks in the bar to the farewell

we had planned on just dropping our bags off but instead were offered coffee, cake and an early check in

for those who come late they will directed to the bar or to take the breakfast in the patio(which is freezing

was no wifi connection in our room ( #3) during our stay

staff provided good recommendations for dinner and laundry

the location of the hotel is ideal: many tapas bar on the same street and much more in the nearby streets

there is a very small mini bar fridge and a kettle, tea and coffee

the staff was very friendly and helpful and their restaurant and bar recommendations were top notch

lovely comfy bed and great breakfast. room service food was yummy and location was superb

hotel was very near a laundry where we could do a full load for less than $10 or 10

safe, laundry service and plenty of toiletries

laundry costs were expensive

breakfast not as good value as the places

bit slow on morning room service

they also attempted to overcharge us for their laundry services

would have been good to have an iron or steamer in the room although they did offer laundry/ironing service at

there is no iron provided in the room, instead a charged laundry service is available which was disappointing

overall did not feel welcomed by the staff and laundry service was absolutely not worth it and too expensive

were very busy so restaurant was not open during the day, only for breakfast and room service

they also don't lend out irons instead you have to pay for a laundry service

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

laundry washing was costly

they were able to accommodate early check in which was such a relief as we were worried how we would navigate

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

gym

the pool and spa at the hotel definitely cant be missed if you stay here

the room service menu was really expensive too, over 20 a sandwich

room was a little small, laundry service was quite slow

a beautiful boutique hotel with an exelent service but not for babies and small kids

there is a popular bar not far from the entrance to the hotel which, at busy times, you can hear when the front

the hotel arranged their spa company to do it

you like a hotel evening meal and a bar (unlikely in this area), it's not much of a menu

there was a laundry facility just down the street which was convenient

this property - rooftop pool and bar area was gorgeous with an alternate lounge bar on the 2nd floor if it was

good and extensive choice of breakfast

there is an amazing rooftop bar with views over the seville skyline and the cathedral

a wonderful hotel in a fantastic location. staff were friendly and breakfast was delicious.

the laundry is a nice convenience while on a long trip

centre location, everything you want or might need right in front of the hotel, laundry possibility in the hotel

like where to do laundry, where to get local sim card,

the laundry services were not available as advertised.

checked in late, and they gave us a room that was so small, by the laundry room, not as the picture, and with

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

area is quiet and you have supermarkets, laundry, pharmacies blocks away

the rooftop pool area is brilliant and the staff were all very pleasant and accommodating

also , our bed was amazing but the little one provided for the kids was very uncomfortable

staff, location, cleanliness, breakfast, parking, possibility to charge electric cars

lots of restaurants and other services (laundry, market, etc) in this neighborhood

good wifi

bedrooms and bathrooms (twin rooms anyway), comfortable beds and pillows, good wifi, plenty of restaurants in

comfy bed and good wifi

the location of the property because it was a walking distance to all seville landmarks, fast wifi connection

salt water pool.

terrace of pool is very small, but this is controller by guests having to book a slot

kids loved the small rooftop pool, which is open until 8 pm

poor wifi connection

pool : small but refreshing

no laundry, but fortunately dry cleaners within walking distance.

plus hotel arranged for same day laundry

the breakfast is worth it, really good in a beautiful dining area with fireplaces

wifi could be stronger.

the location, decor and comfort, with a very cute bar and the staff were excellent

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

the wifi didn't always work in our room and this is a problem for those of us who are always on the

wifi in our room didn't work which was a shame

no fridge, no real soundproofing from street noise, heating took a long time to respond, wifi flaky, no lounge

not the end of the world and reception we re happy to allow us to order coffee through room service

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

the swimming pool was just the right size and the roof top had outstanding views

awesome location and quiet roof terrace with pool.

we spent time at the roof top pool and enjoyed the views up there too

liked the pool on the roof

early in the morning, there were kids running around and a dog in the lobby barking

clean, kind stuff, good breakfast, comfortable rooms, good wifi, parking

kids bunk bed was a bit hard to access

had a room with a bunk bed for kids, it was just a regular room with extra sleeping place so it was too small

not ready when we arrived at 1pm which was especially annoying bcos we traveled with two small kids

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

the wifi wasn't working, as well as the safety box

wifi was very weak and not getting connected at all

us a coffee late at night veciase the maid had forgotten to leave new coffee in our room and no bar was open

weak wifi signal inside the bedroom

laundry favor right around the corner

quick and efficient laundry service

i hear some machine noise like doing laundry in my room and have the hotel staff to check

decent breakfast:) value for money

the roof top bar was amazing too with wonderful views of the city,especially gorgeous in the evening

had to cut our trip short because one of our kids was sick

new and modern but no towel rails and wifi not secure

the room service is to die for and so worth it

if you travel with your dog, be aware of the pet rules

not enough sun beds by the pool

small outdoor roof pool which was excellent to use after a day out sightseeing

the answer about early check in was not friendly

staff very accommodating and early check in as the room was ready, luggage hold option available

cility, location, staff & wifi) was great

free wifi

very beautiful lobby and staff were very nice allowed early check in

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

parking self serve laundry on off bus and old town within 20mt

fast wifi

the 2 bottles of water from the mini bar and got charged 4 after paying 455 for a single room, only

location good wifi nice staff specially the lady working in the afternoon

breakfast was fantastic, a la carte service with five or six courses, set in a beautiful court yard

fantastic with waiter service, a real treat, also the rooftop area was calm and relaxing with a bar and swimming

g evening room service is missed in some of the days

breakfast was excellent and beautifully served

staff, room, breakfast, dinner, were excellent

sinks drained properly, there was no parking available at the hotel, the elevator took us to a laundry basement

pool is seasonal and rooftop bar closed 2 hours early, with no proper explanation.

room service menu could be a bit better and brekafest could have more vegeterian options, but not a

o ladies) could have helped us

location, clean, comfortable, good breakfast, nice bar area and street terrace.

room 121 very noisy early hours of morning 5 am appeared to be laundry change over

front desk staff very welcoming ; a shout to carmen , afonso , elisa , kevin and pepe from laundry

great breakfast! good laundry service. wonderful staff.

noise from the road during the night of collection of garbage and laundry

noise by laundry pick-up van at 4.35am every morning!

no laundry service

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

laundry service expensive

the laundry service was also very good and efficient

no bar facilities ,but reception informed us this was only temporary.

the cleanliness, the staff s treatment, the location, and the small pool

horrible wifi connection - albeit great, fee for breakfast is too high - rooms only have windows to the

bathroom mirror light was temperamental wifi was too slow

hotel itself, the internal courtyard, the room was nice, clean and well equipped, the pool which although was

30 at night, the lovely roof top bar was still open and the big bonus was they upgraded us

the laundry service was efficient and solved a problem

used the laundry service which was supposed to redeliver our clothes within the day

pool a plus for hot afternoons when sightseeing is too much

rooftop bar was gorgeous with lots of cocktails to choose from

i really recommend this hotel, they even managed to give me an early check in and a late check out

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

not having a kitchen, but that's the way hotel is..everything else is fantastic

good wifi excellent location only a few minute walk to the alcazar and

open kitchen offers tea, coffee, snacks all the time

perfect location, very clean hotel, good wifi, very helpful staff