there were no bottle of water available in the room, laundry is relatively expensive

the swimming pool could have been warmer and open earlier in the morning

wifi is poor in the room. infact terrible

internet/wifi connection and bath room could be renewed a bit ;-)

bar and restaurant staff too, nothing is too much trouble

big rooms and clean. good breakfast and dinner. the kids loved the jacuzzi.

wifi was awful

was friendly, the room service was good and place overall was very nice to stay, i would recommend it to a friend

- room was great, big enough for us. - there was a coffee machine in room. - wifi was great.

lovely outdoor pool

even though it was 33 degrees we were not allowed to go into the pool

the adjoining cafe bar was great

awesome pool - the proper place to spend after the whole day under the 30 degrees spanish sun

staff, pool, cleanliness, price

was too much noise in the hotel, school kids from different countries

however it seemed like the maintenance staff had misunderstood my request and charged me for laundry 80 euros

a bit far from the city center and expensive laundry service

we were told irons were no longer available and that we could use the laundry service

on the third day of my stay, the hotel staff took my pyjamas along with the bed linens to the laundry

laundry service very expensive, no facility to hand washing on balcony

did not have time for anything but breakfast

excellent beds, clean rooms, the pool was refreshingly cool, staff provided outstanding service

excellent dinner and breakfast

very friendly staff despite dogs not allowed in the restaurant they accommodated us in the bar area

quiet location, nice park for kids near by

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

lovely staff, restaurant, pool.

breakfast, nice swimming pool (small but practically empty), comfortable rooms

raquel in the bar was very attentive and friendly

wifi dit not work that great

walking from the city center, it has a supermarket nearby (2 mins walking) and a self-service laundry center at

the pool area was clean and tidy with drinks/snacks provided through room service

open the pool at an earlier time at least during summer

not enough menu choice for room service but what we did eat we enjoyed.

wide array of choices for the breakfast, the warm water of the pool, the tranquility in the pool area, the comfy

free access to a little gym which was quite enough

the beds are comfortable. the gym is fairly well equipped and clean.

lovely staff and breakfast. great swimming pool gym

atmosphere on top :) clean room, swimming pool, gym, restaurant

there was also a gym but not on my list of things to do

modern hotel had been updated, the rooms incorporating a new walk in waterfall style shower, the bar restaurant

you had to wait too much time to be served in the bar !

breakfast was sheer delight with a great variety of both savoury and sweet delicacies and plenty of

room overlooked the school playground, so was woken up by the kids playing football every morning

clean excellent high speed wifi very spacious room staff were very helpful and spoke

kettle was not supplied (as agreed beforehand), kitchen staff were very helpful in filling our flask with hot

the wifi password from our floor changed during the

free wifi in all areas

they did an early check in for us and this is a main reason i would recommend this hotel to anyone

good wifi

grabbed a decent pizza from a place around the corner (pizzeria maria) and the kids played at a playground that

i was really happy to have access to a gym and a swimming pool

no bar / drinks service in lounge. self service machine for cold drinks and snacks.

gym needs to be looked at

chairs making the living room basically unusable as there is no way to sit there while the kids are asleep

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

very attentive staff. lovely decor and fast wifi.

view, excellent service

great for kids

everything was fabulous - sandra at the pool bar was just marvelous!

laundry service was great at 20euro per bag

and playground in adjacent shopping centre - 21 to wash and dry (no ironing) a 7kg bag of laundry (handy when

room with ac - continental breakfast with everything needed - small but necessary swimming pool when it's 40

the breakfast buffet was the favourite part for my two kids

nice and cosy. very helpful stuff. breakfast had many choices, even for the kids..

staff great, especially helpful for laundry service

laundry service! is very important

expensive laundry service. 66 for small amount of washing.

there are also plenty of restaurants around, grocery stores and even a coin laundry

size room, nice restaurant on the 13th floor, good gym and pool

i was surprised how quick the laundry service was and i was very appreciative

the laundry services are deceiving on the booking

i had my laundry done while i was staying

extensive tasty breakfast buffet. late check out.

maybe just improve a bit the services at the terrace bar because on monday and tuesday they don t serve coffee

the gym had everything we needed for a great workout and taking a swim in the pool on the rooftop with

very good wifi

great breakfast, huge and comfy bed

gym could have heavier dumbbells.

there is a nice bar on the roof of the hotel, although it was not open during our stay due to bad weather

cost of laundry

to speak english with colleagues sometimes laundry service is bit expensive lack of toothpaste and toothbrush

kids room had fantastic activities for children, elie was very committed and great with kids

on that last point, we were there in july with two young kids (5 and 7) and the walk to and from the central

the pool was amazing as were all the staff

wifi problems

there is no restaurant and the bar has limited opening hours.

food choices for room service and dining area not varied enough.

earlier breakfast hours and longer room service hours would have been nice.

snacks and room service on offer was limited and having been told snacks were served from 7pm i d been

the staff was not very accommodating and we were charged 80 for basically a load of laundry

i asked for an emergency laundry service and they duly provided it

he solved our issue on laundry later on, but for a tremendous price

laundry service was quick and efficient

some sort of delivery or laundry

was a laundry service that was much needed at the time

could do with upgrading the wifi

on our first night, i called the room service and ordered dinner, they took the order and asked how would we

the restaurant, bar and pool area were really lovely with excellent service

couple of afternoons we enjoyed the sunshine, sunbathing by the lovely pool area, however the pool itself was

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

no room service for a 4star was a bit of a disappointment.

gym was accessible as well

wifi is a bit tricky

gym good but in basement and was warm as aircon locked at 24 degrees

the bathroom lacked a rack for laundry

if you are sensitive to the smell of laundry detergent or scented floor cleaners you will be uncomfortable in

a laundry mat walking distance

very good laundry service

doing laundry was extremely expensive; it cost me 52 for my laundry, 2) wifi wasn t that reliable; i

the breakfast was superb; we got the smoked salmon every morning with croissant, and it was quite a

the mini bar in the room is also very reasonably priced with plenty of options for children and adults

the only thing i missed: it was a pool when 44 is outsideud83dude00

no swim pool!

it was a shame to bar area wasn't very atmospheric in the evening

the location and the service, this also had room bar included in the cost as well.

clean, nice spaces, complimentary mini bar and water, excellent staff (miguel was great, very knowledgeable and

we ate at the restaurant next to the hotel and ordered room service and the food was fantastic

the complementary mini bar was an excellent bonus

by the way, free mini bar drinks are also provided

lots of restaurants and other services (laundry, market, etc) in this neighborhood

description of facilities didn't match the reality (coffee machine and minibar were missing) wifi was very slow

it was nice that their quadruple room had bunk beds in, so our kids didn't have to share a sofa bed as often

i ordered room service, food arrived quickly and was fairly priced

we had some issues with the wifi. the room was a little small but worked

room smelled like smoke and with that the bed laundry

- spacious room - breakfast ok - friendly staff - many accessible restaurants around - good wifi

beds were extremely comfortable, the room was lovely and clean, the free wifi worked perfectly - which is unusual

pool was refreshing the bed was very comfortable the breakfast was also good the bus station is 4

good bar available

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

room was next to the street noisy, wifi was not good

wifi was very weak and not getting connected at all

instead, we opted for authentic sevillan breakfast in a bar within a few minutes walking distance, which we

wifi signal wasn t the strongest, and breakfast is expensive

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

it would also be better if the hotel bar was staffed or if there was a way to call for drinks orders

wifi reception

breakfast excellent, roof top garden, pool and bar lovely

pool was perfect to cool off in the hot afternoon

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

room smelly no wifi and ac not working

the wifi did not work.

only poor wifi in rooms, but wifi on hotel

wifi in our room didn't work which was a shame

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

centre location, everything you want or might need right in front of the hotel, laundry possibility in the hotel

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

the laundry is a nice convenience while on a long trip

the laundry services were not available as advertised.

not having a kitchen, but that's the way hotel is..everything else is fantastic

perfect location, very clean hotel, good wifi, very helpful staff

open kitchen offers tea, coffee, snacks all the time

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

good wifi excellent location only a few minute walk to the alcazar and

safe, laundry service and plenty of toiletries

laundry costs were expensive

hotel was very near a laundry where we could do a full load for less than $10 or 10

hospitality, room service, pool, decor

wifi for free, but unstable and weak. shower not that good....

ironing facilities for a quick diy pressing of travel crumpled clothes, but a laundry service is available

laundry across the street along with easy dining

lots of food around this area and there is even a laundry place opposite the hotel

nice staff,good restaurant,convenient and fast laundry service

unexpected bonus was a laundry mat across the street

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

wifi was a bit hit and miss in our room

on our departure day, we were given a little bag with a bottle of water and a cereal bar each to have on the

fountain to the sunbathing on the rooftop to the intimate guitar concert over drinks in the bar to the farewell

you want an evening meal i don t think they have a kitchen onsite

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

breakfast was excellent and laundry service was helpful

staff was very friendly and the laundry service was excellent.

laundry service was cheap and efficient

no laundry service on sunday.

room was a little small, laundry service was quite slow

a gym or spa facilities would have been nice as this was a 4 star hotel

would have been nice to have a bar on the roof terrace.

great to use the swimming pool after a day sightseeing in the heat

the breakfast and tea time were wonderful and the decor in the hotel and rooms was lovely

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

the cost for laundry was a bit steep

com saying 5kg s of laundry was 20 , but when i paid for the service it was 37

the hotel has to be more specific about the laundry price

location. rooms were excellent. breakfast was very nice. staff was great. laundry was awesome

location. near the shopping center and8 laundry mat.

wifi is intermittent in the bedroom but was fine in the reception area.

wifi could be faster.

stayed here last year. great location. a good clean room ac and wifi. good value.

i have extended my stay since i was very comfortable and the wifi worked very

- wifi didn t work for me

the wifi was slow.

slow wifi

there is wifi and 24hr access to the hotel with personal codes sent to your phone

wifi needs extended

laundry washing was costly

they also don't lend out irons instead you have to pay for a laundry service

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

location, history, terrace with pool was amazing

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

for rooms next to each other as we had kids in their own room, they were next to each other in numbers, but

wifi non existent and tv no english channels

the pool is great for relaxing in the afternoons and the rooftop bar is perfect

fabulous rooftop bar and a pool to cool down in after a busy day exploring

marvelous room and decor everywhere with a gorgeous pool

location with a stunning garden and pool

overall comfortable room and very nice hotel especially in summer with great gardens and pool

we enjoyed swimming in the pool and quick steams after

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

area is quiet and you have supermarkets, laundry, pharmacies blocks away

clean, great gym and pool facilities

not ideal if you have kids

like the breakfast the hotel offered

staff less than welcoming. having laundry done would have cost a fortune.

if you need to, there s a laundry mat just across the road

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

location. clean. good wifi. comfortable bed.

the indoor pool wasn t really practical, it s in the lobby with no privacy.

very enoying the hotel charged me 350 for my laundry (

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

location, room (connecting ones with our kids) was huge and very comfortable

breakfast delivered as room service was missing half of the items

spa was very small should be included in hotel price not 25 euros extra each

opinion but i didn t like the arty mural painted on the roof top pool, thought it ruined the pool as one view

ladies, the men rather neutral, even after 10 days nobody knew a nobody) and in the breakfast room service

the roof-top terrace is a huge bonus and the pool a fantastic place to cool off - with a lovely view of the

great location and facilities - food top pool and bar were great

the staff are consistently fantastic; the reception team are always available and helpful, bar and restaurant

the bunk beds were too high for a 3 and 6 year old so not a good option for very small kids

thanks to the breakfast staff; they were incredibly friendly

no sevilla charm, poor ac, weak wifi

neighbours and they changed our room quickly so that we could sleep and offered us complimentary late check out

nice breakfast buffet

note, laundry is a 24 hour turn around

they also help us to get something to laundry in record time

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

there was no coffee maker or mini bar in the room, and no room service

the wifi was not the best. that s it.

for you, as they haven t got any tv s, which probably explains the cheaper price (no bar or room service

wifi on the 2 floor weak

we were allowed an early check in too, much appreciated

the answer about early check in was not friendly

very beautiful lobby and staff were very nice allowed early check in

great for travelling with kids

great for travelling with kids

wifi is slow and unreliable.

wifi was very slow and unreliable.

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

stylish decor , the wonderful breakfast , the honesty bar , the comfortable bed , the delightful and helpful

the private sitting room with the honesty bar was a

breakfast was so delicious

great location. excellent restaurant and bar recommendations. extremely helpful with tickets .

the washer/laundry facility was broken while we were there.

good value for money in a great spot. good consistent wifi access throughout.

the location was excellent being in the old quarter, with a great bar opposite, restaurants close by and a

we would have liked a small bar to relax in late at night.

wifi was intermittent in the hotel room

staff provided good recommendations for dinner and laundry

the wifi kept dropping out, but other than that all was great.

room service wasn t available for some reason as seemed to be outsourced and the kitchen/place

location is perfect, amazing restaurant next door and great bar opposite

room service is outsourced so when i ordered a late support it arrived in a box after 20 mins and

quiet environment and good pool plus the museum.

although there is a pool, it does not comfortable to use it

pool was closed due to repairs

swimming pool and remoteness of hotel

wifi is the biggest drawback esp when wifi is now a necessity for travellers

located, clean and pet friendly hotel

very very central. comfortable and clean. loved the bunk beds for the kids. good for families.

we didn't call room service, ended up my kid didn't sleep on it for the 1st night

large family rooms with bunks for the kids

the quality of wifi was good, which was important for me as i was in a business trip

the perfect location the free mini bar (soft drinks) the lovely staff

wifi not easy to use and my security checker felt it was not sufficiently secure

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

accommodation which had cool air conditioning, comfy beds, massive bathroom, complimentary mini bar for our

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

there was a laundry facility just down the street which was convenient

everything, except the cost of breakfast - i will never pay 25 euros for breakfast.

good and extensive choice of breakfast

the rooftop pool was superb after a day exploring the gorgeous city

central location, great rooftop bar and pool and super comfortable beds.

they helped us find a laundry place and it worked out well

lavendaria to do laundry was very near

a lavanderia around the corner if you need laundry done for 6 euros

i loved the extra treat of the sauna and plunge pool that i had all to myself

breakfast very nice too ud83dude0bwith good choice

laundry favor right around the corner

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

the hotel has several comfortable seating areas, including the rooftop bar and pool area

nothing was too much trouble, often running from ground floor restaurant to rooftop pool bar just to accommodate

lovely bar and roof terrace with pool, a little oasis in the city

the rooftop pool is perfect and there's even a cocktail bar up there

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

the gym is a joke! the machines are broken - i couldnt exercise :(

underground parking, a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service

i missed a gym.

the gym was not very functional

the free mini bar well stocked up every day with soft drinks, water and beer/cava was such a lovely touch

roof area was very small and the gym area also is small even though it has the equipment to do a basic routine

the courtyard and spa were lovely although we didn't use them

gym is tiny and the aircon is not strong enough

i needed a place to quarantine with room service

the rooftop bar and pool area is an added bonus

tasty breakfast

roof top bar and pool

a shower maybe for late check-outs who continue to use the beautiful roof top pool.

laundry was a bit on the expensive side.

laundry done in one day waiting for me in my room

chairs in the breakfast room a very low - it is like sitting at the kids table for

location excellent and very friendly in bar attached

location staff brilliant rooms and cleanliness perfect bar belonging to hotel next door bar staff and food

additionally, the laundry service we requested was unavailable

i was informed on laundry services however it wasn t available on that day

breakfast was excellent with good variety

limited room service provided by an outsourcing

complimentary wifi was very weak & kept dropping & we actually could never properly connect