excellent beds, clean rooms, the pool was refreshingly cool, staff provided outstanding service

is cold bottled water available, but the kitchen is only open for breakfast and dinner (10:00

hotel has an easy to access from the highway and free parking so it was very convenient

ample parking right outside and precious views

excellent dinner and breakfast

if there was a pool for my son would of definitely stayed longer

was on new year's eve and i booked the hotel, because it showed that it had a restaurant and bar

wifi connection to the internet was intermittent

was not possible to connect to the only wifi reachable from the room because nobody know the password

no room service.

has really nice pool in floor 2 and a gym also

i liked the location, we had a beautiful room, great pool, and especially the hotel restaurant was amazing

gym needs to be looked at

was beautiful, modern and spacious and we liked the little balcony

there were no bottle of water available in the room, laundry is relatively expensive

the staff the food the pool and the price.

room had insect infestation in bathroom 2) waiter changed me double for a bottle of water (room service) 3) all

a large group of 12-13 year old kids on our floor

pool perfect,clean and large room,breakfast and dinner (for only 12 euro bufet) great,really nice

they told me either room service from the room, or a sandwich or pizza downstairs

wifi was not working, no solution until our leave

pool was great

reserved 2 double rooms for my kids my husband and i

wifi signal wasn't strong enough to keep a decent connection

our room was ready for early check in and he helped us find a kettle to use during our stay

although there was a kitchen in the room, there was no cutlery, coffee maker, pots, dishes, etc.

wifi isn't worked.

massive bedrooms. clean,.hot water . good wifi.

kitchen in the room but no cutlery, pans - anything

awesome pool - the proper place to spend after the whole day under the 30 degrees spanish sun

stylish and homely- loved the bar andreastaurant which was clearly frequented by locals

even though it was 33 degrees we were not allowed to go into the pool

great pool, loved it

helpful and kind, the equipment was good, the bed very comfortable and the tv with iptv so the kids were very

i requested an iron to press my shirt (as the hotel did not offer laundry services), but i was informed that

it was huge and the spa bath was brilliant

the hotel has 1 restaurant and a cafe as well as room service

they were having problems with their wifi.

was a shame that all facilities including pool, restaurant, bar and room service was not available due to covid

nice spacious room overlooking the pool (from 3 floors up) with a bar and restaurant

pet not allowed in dining room

beautiful hotel and pet friendly

was friendly, the room service was good and place overall was very nice to stay, i would recommend it to a friend

nice and comfortable room, very good wifi. protected parking.

the wifi was also quite slow

pretty nice room, coffee maker and minibar in the room nice area at reception , small gym

arrived early and were allowed an early check in

price was a bit high and pool is only open during certain parts of the year.

expensive coffee in bar area

we were told irons were no longer available and that we could use the laundry service

however it seemed like the maintenance staff had misunderstood my request and charged me for laundry 80 euros

on the third day of my stay, the hotel staff took my pyjamas along with the bed linens to the laundry

a bit far from the city center and expensive laundry service

laundry service very expensive, no facility to hand washing on balcony

good hotel near the airport, nice lobby, bar and restaurant open until 23:00

beds were super comfy, restaurant food was excellent and bar prices very good value

dinner and breakfast.

nice room and a splendid breakfast

- a little bit limited breakfast

and playground in adjacent shopping centre - 21 to wash and dry (no ironing) a 7kg bag of laundry (handy when

laundry service was great at 20euro per bag

excellent breakfast, staff 10/10, clean...

great to have access to a pool

polite and friendly, the room was very clean and well equipped, the location is nice, even the wifi worked

walking from the city center, it has a supermarket nearby (2 mins walking) and a self-service laundry center at

it was possible to have an early check in

maybe a bit far from center, but there is the metro. wifi was a bit weak.

the pool is very pleasant but there should be more control because of covid, kids running around like crazy,

clean rooms, the breakfast buffet is really good, room service is available.

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

i didn't check out the swimming pool

the room service is impeccable

broken spa bath in bedroom

pool was closed and only opens in summer, gym did not match the pictures on the website

cost of laundry

to speak english with colleagues sometimes laundry service is bit expensive lack of toothpaste and toothbrush

poor bar service pool and inside staff disappeared when serving you!

nice staff , very good hotel , pool was lovely , we ate hummus pita with stir vegetables it was very delicious

wifi would not work

i had my laundry done while i was staying

the laundry services are deceiving on the booking

i was surprised how quick the laundry service was and i was very appreciative

having a metropolitan gym in the same building is a huge plus

pet friendly

small refreshing pool

room, very good bed, excellent pillows, big-screen tv, reliable free wifi, very tidy and well cleaned daily

you had to wait too much time to be served in the bar !

was very busy with kids splashing/ jumping

we are happy with the reception, room service, and tidiness of the room

room smelled like smoke and with that the bed laundry

the weather, comfortable big bed and pillows, super large room with ac, respectful guests, no kids, great value

friendly staff, nice pool, calm atmosphere, comfortable bed ,super clean room

beds were extremely comfortable, the room was lovely and clean, the free wifi worked perfectly - which is unusual

the garden is a nice place to relax in and there is a pool, although we didn't use it

a laundry mat walking distance

doing laundry was extremely expensive; it cost me 52 for my laundry, 2) wifi wasn t that reliable; i

very good laundry service

if you are sensitive to the smell of laundry detergent or scented floor cleaners you will be uncomfortable in

the bathroom lacked a rack for laundry

staff great, especially helpful for laundry service

expensive laundry service. 66 for small amount of washing.

laundry service! is very important

there are also plenty of restaurants around, grocery stores and even a coin laundry

of foods including cereals, fruit, yoghurts, tapas, cooked items, pastries and even a cute little kids station

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

the swimming pool is amazing. great towels

screaming kids and difficult to find a free sun lounge

everything was fabulous - sandra at the pool bar was just marvelous!

great for kids

expecting a mini bar but nothing inside it the intercom telephone was not working at all to call room service

the wifi in my room was not great, but it didn't take away from the experience.

the bar closed early.

nice local bar in same

perhaps food to be availabel at the bar in evening

very very fast wifi

only minor complain is for breakfast staff on our second and third day, some of them were talking to each other

loved the room and the rooftop pool

gym and pool

breakfast could have had more fresh fruit instead of canned, but other than that, delicious!

the staff was not very accommodating and we were charged 80 for basically a load of laundry

he solved our issue on laundry later on, but for a tremendous price

i asked for an emergency laundry service and they duly provided it

some sort of delivery or laundry

laundry service was quick and efficient

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

area is quiet and you have supermarkets, laundry, pharmacies blocks away

good location for central sevilee. lovely pool and great to have a gym too. fab breakfast.

gym was accessible only via key from front desk (odd design)

pool area was amazing and the rooms were lovely and clean and spacious

lots of restaurants and other services (laundry, market, etc) in this neighborhood

the night clerk didnt speak english and when i went to complain about the kids outside at 3am monday morning

i ordered room service, food arrived quickly and was fairly priced

bedrooms and bathrooms (twin rooms anyway), comfortable beds and pillows, good wifi, plenty of restaurants in

great wifi as well

if you need to, there s a laundry mat just across the road

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

staff less than welcoming. having laundry done would have cost a fortune.

-- convenient for main attractions and the rail station; (b) the staff -- front-of-house, room service, housekeeping

kids loved the pool

used the laundry service which was supposed to redeliver our clothes within the day

the laundry service was efficient and solved a problem

hotel with spacious rooms, lovely staff and extra facilities like 24h gym (free) and spa

the room is small but just the right size for one person plus free wifi fast enough to do remote work

the gym was a little little warm and i'm not sure whether the air con was on or working.

laundry costs were expensive

safe, laundry service and plenty of toiletries

hotel was very near a laundry where we could do a full load for less than $10 or 10

it wasn't a big issue because there are many great restaurants in the vicinity and room service was available

i wish the rooftop terrace had a bar and was open at night to view the stars

lots of food around this area and there is even a laundry place opposite the hotel

laundry across the street along with easy dining

bonus is laundry is literally right across if you need to do it

they only provide the laundry service, which i find very disappointing

the bonus was a lavanderia( washer/dryer ) across the hotel where we could conveniently do our laundry

staff was very friendly and the laundry service was excellent.

no iron facilities in rooms,expensive to send to laundry for ironing

laundry service was cheap and efficient

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

breakfast was excellent and laundry service was helpful

if you want to do laundry we need to go to another building (apartment in front of the hotel) at the top part

like where to do laundry, where to get local sim card,

checked in late, and they gave us a room that was so small, by the laundry room, not as the picture, and with

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

centre location, everything you want or might need right in front of the hotel, laundry possibility in the hotel

the hotel has to be more specific about the laundry price

we used the laundry service for a reasonable cost and clothing was promptly delivered at the end of the day

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

the cost for laundry was a bit steep

location, very reasonable laundry service,bountiful breakfast served on the rooftop terrace

we loved the pool but wished there was some shade like an umbrella as it was really hot

small outdoor roof pool which was excellent to use after a day out sightseeing

the room service is to die for and so worth it

pool so nice in the boiling heat and sun is still so hot well over 8pm didnt want to go back down

pool was lovely , although small but nice to cool off in the heat , but not enough sun beds

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

bar was too quiet for us to use but no biggie as the place is full of

the courtyard also serves as a bar during the day and in the evening

wifi just barely worked in room 3

we had planned on just dropping our bags off but instead were offered coffee, cake and an early check in

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

a pity it didn t have wifi

us a coffee late at night veciase the maid had forgotten to leave new coffee in our room and no bar was open

instead, we opted for authentic sevillan breakfast in a bar within a few minutes walking distance, which we

room was next to the street noisy, wifi was not good

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

no wifi in my room

beautiful rooms, pool area looking forward to the bar /restaurant opening soon

the free wifi was a little patchy in the room

and there is a swimming pool on the roof, and the view is good

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

the spa was great, very flexible with their availability

lovely building in great location. spa treatments were also exceptional.

the hotel has several comfortable seating areas, including the rooftop bar and pool area

very friendly and experienced staff, great interior design and rooftop pool

gym was a bit basic.

the hotels facilities, it was good to know there was an outdoor area with bar, upstairs pool and gym for use in

the courtyard and spa were lovely although we didn't use them

plunge pool could have been bigger, sadly that was the only thing that let them down

a little surprised there was no capacity for tea & coffees in our room and ended up having to pay room service

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

wifi didn t extend to my room.

no fridge, no real soundproofing from street noise, heating took a long time to respond, wifi flaky, no lounge

only poor wifi in rooms, but wifi on hotel

room smelly no wifi and ac not working

location. near the shopping center and8 laundry mat.

low signal wifi

beds had good quality linen and were very comfortable with very good air con and wifi

wifi could be faster.

stayed here last year. great location. a good clean room ac and wifi. good value.

the wifi was a bit wobbly on a couple of occasions.

no swim pool!

lovely breakfast with plenty of choice

we chose the pre pay breakfast option and it

no option for dining at the hotel or any room service - only breakfast and tea available.

was a laundry service that was much needed at the time

had room service breakfast a couple of days

there was a huge party there with a large kids table that was extremely noisy that night, so that took dampened

no spa facilities at the hotel.

this is the perfect place for people who like old fashioned comfort, rather than kids in t-shirts and attitude

room was a little small, laundry service was quite slow

of a restaurant facilty or bar - again not a real issue as there were so many just outside the hotel

the other issue is that wifi doesnt reach the pool deck

morning, breakfast was badly organised

bed was lumpy, wifi week and the breakfast was, well,

it is hard to say some positive things bcs this is really average hotel, the wifi worked well.

wifi good

excellent wifi

staff friendly cllean room cleaned every day change of towels every day speak english wifi good breakfast good

wifi not

were no laundry services, there was no room service

the pool was really nice

rooftop pool and bar and central location

school kids noise

rooftop pool and bar and central location

the washer/laundry facility was broken while we were there.

the local tapas bar opposite the hotel is to be recommended

wifi is not stable and the wall is thin, we could literally hear the room next to us talking

was only a 5-10 minute walk from all the main historical sites and there was an excellent small bar across the

wifi was good and strong

thanks to the breakfast staff; they were incredibly friendly

no sevilla charm, poor ac, weak wifi

neighbours and they changed our room quickly so that we could sleep and offered us complimentary late check out

there was a problem with the wifi

late check out at 6pm for 30€

a male staff had ripped off 30 euros and 60 cents with small package of laundry service !!!!!

they were able to provide same day turn around on laundry (although expensive) it was really nicely washed,

hr reception, working wifi, air con control, good shower and near teatro de flamenco

the wifi is great, the central atrium is bright and airy with a comfy lounge reading area and

wifi can be a little funky.

wifi also good

the electricity kept cutting out every 10 minutes, along with the wifi and air con

the hotel also has old world charm and the room was comfortable with good wifi reception and good

slow wifi

wifi was weak and the walls seemed very thin as we could hear people entering the lobby all night

clean, nice spaces, complimentary mini bar and water, excellent staff (miguel was great, very knowledgeable and

free mini bar with a few juices and water, coffee machine which i used and made quite good coffee

no gym

breakfast, no gym, expensive

the location and the service, this also had room bar included in the cost as well.

amazing amenities, clean pool, attentive staff

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

overall comfortable room and very nice hotel especially in summer with great gardens and pool

we enjoyed swimming in the pool and quick steams after

location with a stunning garden and pool

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

i couldn't get on the wifi until the next day, it wasn't stable so it jumped off each time before you could

well located, nice swimming pool, room was big and wifi ok

from girardo on the front desk to our upgraded room to fabulous breakfast buffet to refreshing pool this hotel

30pm (not just alcohol, any drink) all of the services advertised (beauty treatments, room service) appeared to

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

soft drink mini bar options were limited

lovely to have an honesty bar and access to roof terrace

a small honesty bar at reasonable prices was a nice touch

they also don't lend out irons instead you have to pay for a laundry service

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

laundry washing was costly

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

the roof top bar was probably the icing on the cake, a warm sun trap during the day and warming heaters while

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

not having a kitchen, but that's the way hotel is..everything else is fantastic

open kitchen offers tea, coffee, snacks all the time

perfect location, very clean hotel, good wifi, very helpful staff

good wifi excellent location only a few minute walk to the alcazar and

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

the croissants were too flaky, i would rather have an authentic spanish breakfast

had to pay extra for eggs at breakfast

honesty bar a

service and location; lovely to have an honesty bar and board games when the weather was not that

roof top bar closed at 9 pm

rooftop bar is open til 2 and can be busy until then, doesn't bother us at all but you can hear it a bit,

excellent location, friendly reception team and comfy room. the wifi was excellent in the room.

late breakfasts and late check out

works going on at the hotel and no one made us aware prior or whilst we were staying, ordered room service and

wifi service was slow and not very realiable

a bar in the hotel would have been nice, but plenty of bars nearby.

earlier breakfast hours and longer room service hours would have been nice.

snacks and room service on offer was limited and having been told snacks were served from 7pm i d been

food choices for room service and dining area not varied enough.

they also help us to get something to laundry in record time

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

note, laundry is a 24 hour turn around

the bar wasn t open ,that s all.

no information in room about room service, not sure if it was available even, no mini bar

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

nice rooftop bar and good facilities in terms of pool and small gym

staff, location, breakfast superb, rooms clean, attention to detail excellent, on-site restaurants excellent

only disappointment was breakfast

the laundry service, quick and reasonably priced

good laundry service and well priced (only time we used this inhouse

strong wifi connection, good location, parking nearby

the room service was very good

wifi doesn't work if you're in the 3th floor

maybe the slow wifi but on the whole i recommend it

and that was an awesome location, except there were workers working outside, which caused my wifi inside the

from the room service, the breakfast, the gym and massage area and rooftop pool and restaurant, the hotel doesn

cocktails at roof bar very slow

only 1 iron no phone inside room for concierge, room service etc

appreciated it very mach, also the complementary late check out to remain in bed for some more hours

swimming pool was great although a bit cold, but the view and the bar are great

great for travelling with kids

wifi is slow and unreliable.

great for travelling with kids

wifi was very slow and unreliable.

( collection of laundry

i would have liked if they would have been a laundry facility for yes but there was a laundromat about a 5

sometimes you could hear the reception phone ringing and you had to pay for the pool towels

re traveling with a pet and it would have been nice to know in advance how much they are going to charge

relaxing roof space and refreshing little pool