i ask for sheets i couldn t get them because he said laundry was closed and he couldn t go get the sheets

complimentary toothpaste and toothbrush was not available nor was any dirty laundry bags

that covers the bottom half of bed was not clean, the bed sheets and covering was not clean, the laundry room

the breakfast is always gone before 8 am ! only basic stuff is left

place near to airport , they have 24:7 housekeeping services , maintenance, front desk and shuttle services

no laundry

they had no breakfast,no laundry room .

wifi didn't work

front desk could not find my booking when i arrived drug activity in the parking lot and inside the hotel to

the pool was dirty, the bed comforter dirty and the bathroom not as clean as it should be

need a new dryer in the laundry room - one that drys quicker

laundry facility didn t have adequate signage, my room was okay but there were loose floor boards

housekeeping times weren't very clear, so there was some miscommunication about laundry and trash collection at

enough parking just cosmetic mentions in the room

i wish the pool was open but everything else was great

every-time we asked for towels we were told the laundry isn t done yet, we will bring them to your room

the leftover used laundry and some of the worker attitudes.

i did not like about the hotel was the vending machines were broken in they stole my money the laundry machine

both the dryers in the laundry weren't working, when laundry was a factor in choosing the hotel, and the laundry

the front desk could not provide quarters for the on-site laundry; no change machine

king room, spacious bathroom/shower, super comfortable bed, good breakfast, laundry facilities, clean

there was a laundry room for guests to wash which was a nice amenity

the gym was decently equipped

thank you for the free parking and the shuttle to the airport

has pool and gym, breakfast included the price

drinks with running to get ice, the lady at the counter when we asked her for a refund due to the laundry

laundry available

everything that i wanted and more.. the kids enjoyed the pool area

we had hoped to visit the hot tub, but the pool area was over run by kids the entire time we were there

hot delicious breakfast and hot dinner

there was no laundry bag available in the

room was excellent, breakfast was enjoyable.

the pool was closed, falsely advertised on booking

love the staff & management the breakfast alwayz good

that the pool wasn t open yet

air conditioner squeaked constantly and our room which was on the first floor backed up to the laundry room so

location, size of suite, laundry amenities.

dogs on the property, particularly in the kitchen area where people have to eat

at the time of booking, but later they said they are not able to provide breakfast as their kitchen is under

the free shuttle from the airport was also very appreciated

breakfast at all times, staff service and laundry room availability.

there is a small market next to the reception area and even offers a self-service laundry room

wifi was not included.

free wifi in bedroom unless you booked through marriot, i think that is being mean, we all rely on wifi

was very open which made it feel inviting to visit the atrium level where the restaurant and bar are located

the omelets were good. the bar service was good also.

we also got free breakfast

had a gym.

we loved the breakfast. the breakfast was fantastic!

breakfast, bar and pool area

guest laundry, shuttle service to the airport

laundry room was never cleaned

had to wait until laundry was dry

laundry clean and affordable

the laundry room was very small, that i could barely turn around in it while folding clothes

there was not laundry facility available

no microwave, no laundry facility, no free breakfast, and too much for parking. ($20 day)

didn t like that the outside pool was closed and the one they had inside was just filthy and smelled

there is no room service

paying for wifi and overpriced

we called to ask if someone could come to get the dirty laundry and was told that room should have been out of

pool

it came equipped with a full kitchen and fireplace

everything good play area for kids. a variety of different areas basketball,grillin,etc.

no shuttle to the airport

they have a laundry area but it s also not well kept.

don't bring kids, or much else

quick check in, parking right in front of my room

price to hight now and it's not all that the parking lot alway full can't park and no where to put your clothes

spots on the floor, smelled awful, tiny parking lot, no locks on the inside of the door, it was messy and just

airport shuttle stops at 130am resume around 5ish laundry facilities self serve

we were right behind the kitchen and near the laundry room

the onsite laundry was a plus

was good not special but it was really good quick change service for coins when i needed to do laundry

great people that run this place, friendly. i loved how the room smelled of fresh laundry.

great front desk, shuttle bus every 30 minutes

it would have been nice if there had been a bar inside the facility.

need to change name as it is easily confused with sonesta atlanta airport north (we took wrong shuttle first

room was nice & very comfortable but while the location is near the airport north with free shuttle access it

the sonestra select is pet friendly in which i was greeted by a big dog when i arrived & heard other dogs

laundry services came in handy for my trip

told them in the morning and we had been put next to the laundry and that noise was industrial spinners spinning

few minutes drive from the airport. guest laundry.

no trash bags in cans. no cups at sink. no dirty laundry plastic bag.

pet area was unsafe

you need laundry on site for people who travel for work. laundry mats are not safe

priced while not cleaning rooms daily, no microwave in rooms, no access to swimming pool, no laundry facility,

no laundry

laundry a must

no laundry facility, no microwave in room

also being asked to go across the road to a gas station to get quarters for laundry machines

there was only one clean towel in my room & i went to get more we were told laundry had just started and we

laundry facilities room had no ac ... room very hot after returning to remove clothes from dryer

she also okayed a late check out on the sunday i checked out

the kitchen staff were unfriendly and rude but all other hotel staff were very nice and helpful!

i wish you had more options for breakfast

breakfast food area very nice and well stocked but not good

everyone from airport shuttle to front desk to breakfast area to housekeeping were so nice and accommodating

the pool was great

wifi didn t work even after calling for support

dirty laundry left outside the room next to mine all night

limited parking

friendly staff, clean and comfortable rooms. nice breakfast selection. super close to atl

also free parking made it the main attraction for me

breakfast was meager at best.

i think their should be a laundry room on each floor,and you can smell dampness

room assigned was over the laundry room and there was noise every 20 to 30 minutes for the dryers

had used drink cups, laundry room was located on the 7th floor, and parking lot was full and i was charged $14

check in, service at bar, cleanliness of gym

the pool and rooms

desk were very nice- spacious room- loved that they had a laundry for the public- access to the computer center

a long ride to get there and plan on spending the weekend poolside ,our weekend was ruined, my kids was disappointed

coffee bar in lobby was not working, advised to go to restaurant

location cloae to airport. shuttle at 30 minute intervals to/from the airport

the clerk was very good, and the airport shuttle helped greatly.

the staff24 hour laundry

laundry room not open to guests.

breakfast was great, the room was very clean, laundry was very white and smelled clean and ms vicky was friendly

my room was on top of the laundry room, and the whole room was shaking.

i like that i was able to get a shuttle after eleven pm

laundry was $2 a load

lobby, hallways, laundry & elevator were not cool

no room service.

the gym was way too small and the pillows were super

fact that another guess wasn't watching their kids and they pulled the fire alarm and broke/awaken my family's

quiet, bar, food all the things needed right there. oh yeah the laundry well done.

he managed to find the laptop and placed it on the shuttle to airport where my daughter waited at the drop off

hotel shuttle no longer picks up passengers from the international terminal

the bar tender also was great the night i stayed

shuttle was also available

clean friendly place will be back again my kids loved the inside pool and the breakfast was good and

the one bedroom suite is very spacious and the kitchen was also spacious

not much parking

that was disappointing i looked forward to relaxing in the spa pool

excellent staff, great breakfast. the bed was great very comfortable. great location

clean breakfast was adequate laundry was available

there's a ticket that gives you the option for laundry and drycleaners

went back down 30 min later and the kids were still there causing a

no swimming pool

breakfast was a 9 out of 10. pre made omelets were ok but not as great as hotel.

pool was closed

clean & close to airport with free shuttle.

not much of a problem if you're flying and shuttle in from the airport, but if you're driving in from out of

free breakfast, free parking, and free airport shuttle were great amenities

my kids really enjoyed themselves

the laundry was always out of order

laundry room and elevator was out of order

the laundry room

they had a laundry facility

laundry facilities are new and work well

the laundry room only have one washer and dryer in second floor

liked that they have a laundry room for the guests then i could do my laundry if i wanted

the staff were all very kind, from the front desk to laundry to the cook at breakfast

has indoor pool and hot tub, laundry room and free breakfast

rooms, lack of children entertainment, lack of laundry items to purchase for use at laundry room & limited vegan

room was over the laundry room so our room would vibrate when the dryer was in use

one laundry room that had one dryer and one washer for the whole hotel

there wasn t free breakfast as stated on here, but the bistro bar has fabulous food

told us to go to the gym where there was another water machine

the lobby is well decorated and the bar was closing like in 5 minutes but the lady heard us say we wanted to

laundry room was on one of the top floors and at the end of the hallway

they have laundry services however, change is imperative for both washer and dryer

laundry services was not available even though there were laundry slip and bag in the room.

a lot of the bath towels had hair on them, maybe a different material or better laundry for the hotel towels

clean rooms, laundry facilities and breakfast,over and above what we expected

they dont carry change for the laundry

with on property parking and breakfast included is a good place to stay to explore the area

firecrackers in parking lot at 1:00 am

we didn t eat breakfast, but there were plenty of places around to eat from

didn't know it was pet friendly

the breakfast buffet was outstanding, everything was cooked well and they even had smoked salmon that

clean rooms, easy self parking, and 24/7 room service.

toys and trash everywhere from kids

close to airport, frequent shuttle service,great staff good bar and restaurant. good tooms

a family had kids at the pool and a kid threw up

no laundry room

no laundry room and waffle

had asked for a late check out on arrival which was approved by the clerk at check in

the hotel shuttle to and from the airport was really appreciated

convenient, with breakfast included

shuttle from the airport to the hotel

wifi was expensive and prohibitive

the staff was very friendly, the gym had lots of equipment and the breakfast had many choices.

loud kids, people in the hallway until midnight

great rooms. great bar and restaurant!! great food and a warm inside swimming pool.

the website said there was a coin laundry, room service, and a restaurant that was open all day, which were

no pool no laundry no breakfast for the price.

shuttle is not really an option if you have kids and many luggages

noted on the facilities list, this hotel does not offer room service nor breakfast

the gym has a broken exercise machine

upon arrival at 11 pm there was no food available on the restaurant and the bar was closed.

shuttle service to and from our wedding venue came back to get us at 1:30 in the morning just like

it was also beneficial as this was a pet friendly hotel

the gym

extend the shuttle past 9 pm, most flights come in after this time.

only did the extremely nice woman at the desk help - she took my breakfast order went into the kitchen to fill

hotel seems targeted more towards the business traveller as they don't have a shuttle from the airport and expect

the location for the shuttle to the airport is

close to the airport and eateries. shuttle to the airport

clean , quiet .. room service !!!

laundry services were not available

wifi did not work for the entire stay

no breakfast or room service

really have cellphone service outside the building or inside the room, i had to cennect to the wifi

did not like that the young lady at the bar charged me $20 for a gray goose and cranberry

almost $200 to get woken frequently in the middle of the night by people in the adjacent laundry room

very clean room, big car park, laundry room in the corridor.

a bar and restaurant since nothing was super close

had to be at the airport by 3:00am and this was the only hotel i could find with a shuttle that would transport

hotel with a good fitness center, pool and outdoor patio area

my bed, the laundry room etc.

since we were there for a basketball tournament it was nice to have laundry facilities and they were only $1

get from the international airport to the hotel, you must take a shuttle bus to the domestic terminal and then

pool was not running, cloudy and cold. very limited breakfast options. no hot food.

was a bery nice hotel i would stay again because the indoor pool nd the staff was very friendly

i wanted to do laundry

the furniture is outdated and the wifi did not work

not having room service bathroom lose paint

was no free wifi but when i booked the room it said free wifi and a pool but i had to pay for

it's a nice hotel and the cooked to order breakfast is included.

staff acted like we were in their way in the laundry room and when we let them know about the laundry room issues

did not have stopper, my kids are bath takers so it would have made it easier to clean them but not a huge

the breakfast was the best free bar i ve had at a hotel

location, ease of check in/out, nice rooms. no complaints at all. oh and free wifi

very nice hot breakfast

were all off the beds and standing up, there was a beer bottle on the tv stand, there was a laundry cart in the

was not clean to standard and dingy laundry carpet had a stench staff was rude and shuttle driver was on a break

no laundry facility or other amenities

no room service

location was horrible and the hotel didn t have a bar or entertainment but had the space for

love that pets allowed at no additional cost ,the pool and laundry

maybe more breakfast to choose from

it was great they had parking lot security so i didn t have to constantly worry about my car

parking

gym was closed the room smelled so bad '

breakfast and pool

pool wasn't open yet. food wasn't good at all.

good breakfast

wifi was not good.

that they was remodeling some of the rooms and didn t have a lot of parking spaces

laundry on site

it was over-flowing the trash can in the laundry/vending area

walking in with plastic laundry baskets from nearby extended stay to laundry theirs cloths

location, pool, breakfast, exercise room, laundry room

pool was nasty, iron board was broken, shower was clogged, and the equipment in the gym was old and poorly kept

must have been over the laundry room because we could hear the noise every time the washer would spin

im assuming floor vibration due to the laundry room close by very disturbing

not enough parking

pool was closed, very disappointing.

the fitness room is ok, but very crowded with equipment