the room was also situated above the laundry, and every time a was was on the room shook itself to pieces, to

looked like a laundry factory with all of the dirty bedding piled along the corridor and the previous guests

room was above the laundry room

i know we re trying to save on washing of laundry but giving a guest paying 120 for a night a towel with

room service

20 on bank holiday monday by the laundry service banging and clattering the cages for over 20

the wifi was good

good breakfast choices

bonuses (which was a surprise after reading their policies online): the hotel is completely pet friendly

and fresh rooms, with superfast wifi, decent linen, towels etc and even an iron and ironing board that we didn

our room was at the end of the corridor next to the fire exit and there was a laundry truck on the fire escape

wet towels (obviously supplied wet by the laundry contractors)

with two kids 8 & 10

with two kids 8 & 10

wifi didn't work in the room and had no signal at all

loved the personal touch re pet friendly, made to feel very welcome with dog

the location and the bar and the room was really nice and comfortable. i recommend for sure...

we didn t get our room service the day before we checked out. towels had holes in them .

music night below in the bar but finished as promised at 11pm

wifi in my room, hard to be connected (but it might be only in the room i had)

the room service was quick and the food high quality

parking was ample even thought there were two wedding parties

of free parking, check in was fast and i had an upgrade which was lovely

love this place, beautifully designed building, excellent breakfast, great parking, very clean.

staff were fantastic . i had room service and it was quick and food fab

room service on arrival, a tray of tea, came swiftly

the beer in the bar was top quality real ale

location, food, decor, staff, parking.

the bar and restaurant deliver nutritious and delicious food with plenty of options as well

efficient and friendly lovely warm room on arrival on a very cold evening bar and restaurant staff interacted

room service and laundry service could have been a little less expensive

not the room i ordered and neither was the laundry room next door that started whirring away about 6am very

(at the kids request

noisy with kids screaming in the evening

was good, lunch my kids had steaks and chips which were good, but eating later in the dining room, food was a

everything about the room, - late night bar - laundry service, although never had the chance to use

clean comfortable and efficient with a small gym and good parking

good to have a gym with free weights

everything was very good, nice friendly helpful staff, easy parking. bar open 24 hours

lovely place to stay nice breakfast and dinner friendly staff

breakfast okadequate facilities

had good parking too and was very quiet

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

breakfast ok

the breakfast was good. ghe room was clean & cosy

very close to restaurants. had a kids play area. very good value for money.

liked that they had late check out

should keep pet friendly rooms separate

there was no bar as mentioned in the booking

bar at reception & snack machine in lobby, mcdonalds, kfc, greggs, cornish pasty co & wh smith all

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

the only problem was that the wifi was not as strong or fast as i would have liked.

the lounge & bar area were very comfortable

also for reference for others staying, the pool facilities and stuff like that are located in a health club