pool was dirty and less water

use of the kitchen and the all unit to ourselves

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and

it is a very atypical hotel, my room was located in a building with 3 other room; we shared a kitchen/living

grounds and pool good security ability to cook own meals (good thing as hotel restaurant grim looking and/ or

* poor breakfast

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in

breakfast good. room location facing major highway poor. twin bed small.

the entrance to the parking lot

the breakfast was excellent, the bed was comfortable, it s very close to the bus station.

the swimming pool is really small.. still good to refresh.

they did whatever was in their hands to ensure me and my kids had what we needed

gym is very basic

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for

wifi connection was so poor, some times even google didn't open

ask for tips everywhere (i'm used for it only for dinner or after some help): at breakfasts, for laundry

close to the airport. free parking.

parking lot to small and the shower sink was to far from the edge

parking and staff

breakfast was good and location too. very clean.

laundry was expensive and i had to go out for

great breakfast. courteous staff. easy access. good location.

very clean an nice, good breakfast

breakfast was average

breakfast was really good and worth for the price

the gym doesn't exist any more

the pool was great, the room was clean.

room service available late which was great for a late arrival

their indoor pool was warm, and we loved swimming there throughout our stay

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the gym opposite (and at the time of my stay the nearby the building works) start early in the morning

were closed at the time the room was very noisy, we had loud music from 6am until 10pm from the gym that is

rooms are not sound proof, very annoying with the loud music starting in the morning at 6:15 (gym) and on friday

free wifi and parking

everything was fine, the food from room service was cold, they were no snacks at the machine

24 hr & fast room service with great taste

also the lobby bar is too expensive

gym (requires a renewal), pillows, no coffee pot in room, only 1 bottle of water, entrance to

laundry service form said laundry would be returned by 6pm, but the front desk told me (when i

our room did not have a bar service

amenities gym and places around

the room had a bar fridge, hairdryer, a small desk and the lighting was good enough if you wanted to work or

breakfast and room service frequently arrived cold

little staff at night, room service very late and took a long time to prepare

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

the room mini bar is not filled

food quality of the room service is quite bad (roast beef sandwich) + no 24h food room service (not 5* standard

nice rooms cozy beds nice bar with area to smoke

the bar was a bit noisy a couple of times at night

free parking are good for guests and have a good mexican food restaurant near hotel

i went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was

app, the hotel is beautiful and makes my business trip more friendly, specially with a nice gym and the running

breakfast is amazing

no parking from the hotels behalf

parking should be free

there was an extra charge for parking and whoever designed the shower is an idiot

staff were very nice. clean. good breakfast also.

no parking space

lack of laundry and washing machine

breakfast changed to only continental

the morning breakfast at city plus was the start of a beautiful day every

hotel was spacious enough, it had a big breakfast area, and also an area next to the lobby to work or just charge

gym is very small and i had to pay for the parkins service

laundry service, wrote to have my cotton slacks washed not dry cleaned

oss) room service was deplorable, first night we asked for refreshments they arrived 45 minutes later

we liked the pool, it is not very deep but good enough for some laps

i really enjoyed my stay there , staff very attentive and the breakfast very delicious.

no room service the day of my visit

air conditiones broken, delay in bringing clothes for laundry

wifi is not too strong, gets disconnected quite often

staff very helpful and even the restaurant and bar of the hotel were excellent

there's the gym where i was stayed and the service room storage also

can t sleep. too close to the high way. not good wifi.

the room was big and they have a gym that actually works

bed wasn't comfortable, wifi was poor, television was too limited and stream servi es wasn't runing ok because

the bathroom is also clean and this place has valet parking where the gate closes late at night for security

no wifi in room which reception staff explained was probably due to high season but i m not sure if

there are not pool

having a microwave oven in the room or laundry machines available to costumers, because the laundry service was

laundry service and valet parking

bed sheets breakfast room decoration

the wifi connection was very bad

shuttle service wasn't available, breakfast on rooftop wasn't available, constant problems with

the breakfast was good and it s nice that they have a gym

the breakfast was good and it s nice that they have a gym

wifi didn t work, tv didn t work, they told me something was wrong with the card key of the

good breakfast.

room was clean, good breakfast and gym is good for cardio

i didn't like that i didn't have time to get in the swimming pool :(

breakfast is listed as $65 us

the location, the staff, the room and the breakfast

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

the breakfast is good. and the restaurant food is very good too. very good mexican food

we only had breakfast at the hotel which was good but the coffee not so good

hotel access to the parking lot is terrible, the parking lot is not really conditioned to be a parking lot,

the parking lot they broke into my car, they stole my lights and side rearview mirrors

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot,

no in room safe one pouch of coffee only no mini bar not much ambience

i liked that they had a pool and an exercise room.

because of the mall with restaurants, the hotel restaurant and bar were empty

one night there were kids playing 'knock and run' at my door and were running up and down the corridors at

the wifi services were good and house keeping services were prompt

i give the maximum points because the staff is very polite and because they allowed me a late check out without

staff made no effort to compensate and when asked for a late check out

wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved

accessibility to a shopping mall, cafeteria area with great scenery also laundry facilities

facility is very clean the free breakfast was good and the service from all the staff was excellent

my kids love to have starbucks in there as well

breakfast was also very nice

breakfast was so so

breakfast is delicious

it had a great breakfast choice too

we had room service at night and the food was great

the breakfast was limited, but good. the staff was nice.

the service at breakfast was very professional and friendly

comfortable bed, clean room, room service. gym and sauna.

was not able to order room service on the website from the qr code

the facilities are great, staff very friendly and good breakfast.

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service

the breakfast is very decent

very nice bed and breakfast

breakfast was excellent though there s a language barrier preventing us from communicating well

the pet fee was overly expensive.

pet friendly, wonderful staff and great views.

the hotel didn t even open the bar as there was little point without many guests

poor breakfast spread. no room service. bad location

i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i

ordered laundry of shirts got them folded back not ironed!

rooms too little. i expected more space. mini bar will be nice

wifi slow down often

there is no frigobar into the room, there is no toilette into or close to the gym.

gym equipped friendly staff clean

were friendly and the parking was safe and convenient

large, comfortable room with outdoor terrace and gym

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

wifi worked poorly in our room, this was a little bit frustrating

they also advertise laundry service that they do not have

bad wifi and very bad showers

the wifi wasn't working all the time, but is not the end of the world

the parking lot and that you can only check-in after 3pm, even if the hotel doesn't look busy.

parking lot

noisy a/c, in my case confused laundry service, the hotel's surroundings do not invite for a stroll outside

everything was good, clean and nice people. top floor has pool and gym.

the floor of the pool.

room service fee won t be added in the booking totals price until check out.

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

the breakfast were very good and the staff was very nice and friendly

they also offer buffet breakfast until 9am and coffee 24 hours a day

the staff forgot to provide towels in the room. the gym is very small and no ac

breakfast are disgusting .

the breakfast

the breakfast was awesome

the double beds were small in size , not good for a big family with 3 kids

in the morning there were many people in the breakfast zone and the floor was a bit dirty

offered a variety of breakfast options and was just a fee minutes drive from all malls

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your

i asked for check-out and laundry options, they replied a day later, when it was too late

wifi wasn't great

room didn t get any wifi because too far from the main area

wifi was slow and inconsistent

the wifi is too slow can t do enything

the breakfast was varied and plentiful

i liked that there s a city expressed shuttle that gives a ride within 5 km radius for free

there were too many guests trying to eat breakfast at once

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

free shuttle to or from the airport

room service was excellent and the cleaning was well done

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels;

good wifi in the room which

great price solid wifi, clean enough sheets/bathroom

indoor parking, 24 hour-reception

expensive for what it really was and very poor room service menu

room service available , room decoration could improve

amazing room, very clean! very happy with the location! big plus for a free wifi in the room.

also on the website it stated that the hotel had spa facilities however there was no sauna

gym room is on construction

provided laundry service when one of our children got sick and soiled his clothes

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

no laundry services inside facility.

breakfast was delicious , the coffee was

the morning breakfast was awesome

breakfast was excellent

comfortable bed good breakfast close to bus station taxis available on metro bus line

the staff at reception and breakfast room did a great job and the rooms were nice, modern and spacious

modern, clean, good wifi, comfy beds

if you bring kids, suggest other area, but should be fine for business travallers as you can get the food