it could of been the laundry room, we are not sure but we decided to end out stay after one night

and on the first day i emailed the front desk staff asking a few questions like where to do laundry, but didn

no a/c and the wifi was very slow

ac works well, good water pressure in the shower, the bed is comfortable, and the breakfast is pretty good,

the breakfast was good and the staff was exceptional.

30) for our activities most days

kitchen amenities were barely adequate, such as coffee maker and coffee. their

as a bonus, they did offer parking for our car which was a plus

rmelade) choice of cereals,

no breakfast but we hd our own kitchen

room service only

wifi dropped a few times, which can be problematic if working from hotel

wifi in the room was very weak and spotty

wifi and netflix were great :-) the location of the hotel and surrounding bars and restaurants was

we greatly appreciated the availability of laundry facilities

free laundry on site

modern aesthetic, balcony, great views from rooftop, free laundry machines in the basement

i wish they had a few more laundry units but that s it

free laundry in the basement was a nice bonus as well

breakfast was great concierge staff more than wonderful and personable.

room friendly staff great coffee form the coffee shop downstairs lovely breakfast, able to adapt to vegan

the daily breakfast was

the bed that slides onto the terrace for sleeping under the stars and for breakfast in bed

the staff was wonderful, especially cesar & the lovely woman who brought us an amazing breakfast every morning

for example i had booked with the concierge a massage in the spa for me and my wife at the same time, and when

the breakfast was very good with lots of choice and you can choose to eat on patio rooftop terrace that

the breakfast provided was also excellent

location in roma staff were kind and went out of their way to help spa is a few buildings down the street and

delicious made to order breakfast included

the advertised laundry service was not available, which was a significant negative for a weeklong stay, and

brilliant location, amongst many restaurants, bars, cafes, convenience store, pharmacy, laundry

nice area and there was a bar below it.

the little roof bar is great too

of all what hotel has an amazing rooftop breakfast spot, margot and an italian bar bistro babero in the lobby

the third day, breakfast service was starting to unravel a bit (busy weekend

room service menue

we had purchased the breakfast option, so we were able to get coffee in the bar and bring it to our room

the location, the property isn t very luxurious for the price restaurants and rooftop bar were mediocre

coffee in the breakfast restaurant

the rooftop area is relaxing, the onsite laundry is convenient, and the speakeasy is fun (and delicious)

on site laundry

amazing location. beautiful design. great roof & amenities (laundry, etc). nice staff.

2) the hotel doesn't have laundry

no in-room laundry but there are two free washer/dryer combo machines for us on the rooftop level

the rosetta breakfast (and being able to order from the menu) was incredible, and they were able to arrange

we are lucky enough to have a taste of some of their fresh goods every morning at the delicious breakfast offered

lovely breakfast with pastries from the next door bakery that we did not to stand in line for

breakfast was wonderful with pastries from acclaimed chef

facilities, breakfast (they serve rosetta pastries from downstairs so you get to avoid the line

i then asked to see breakdown of laundry charges as they seemed like more than what was advertised and he spoke

we were very happy having a separate room for us and our kids for the same price as what the hilton charges

wifi was weak and frequently stopped working in the room

use more up-to-date electric outlets and better wifi

very friendly staff, wonderful location, fast wifi and unique decor.

a lot - the bar on the roof was not open very often but the hotel is in a great location so did not have to go

the breakfast was filling

the location was so quiet the bed very comfortable we loved the rooftop bar and deck

wifi was iffy

no proper gym

we had a junior suite which was spacious enough for a week, and we made good use of the laundry facilities

we really appreciated having laundry in the room as well

having a full-sized apartment laundry and refrigerator was nice but again probably not necessary

the bar cocktails were also really nice, would recommend

the breakfast was only until 10 am.

got them to do some laundry for us and it cost $1,200

did offer laundry services but it was surprisingly expensive per clothing piece

the laundry was waaaaay to expensive for mexico

good breakfast in a nice leafy garden, the huevos rancheros were very good

location was excellent staff especially kitchen staff were brilliant

also in the evening, there are plenty of restaurants, a great laundry, a park, and a couple of boutique shops

if you're looking for a full-service hotel with room service and every amenity in the world, you might

comfortable bed, hot shower with good pressure, view of the street, wonderful cafe and bar downstairs and very

a bit noisy at night in our street side room due to the bustling bar below

wifi was super bad

beautifully decorated, very quiet, comfortable bed, great breakfast.

we loved thr use of the kitchen the personalised breakfast and fantastic roof terrace to have a night cap

wifi was spotty, but that only really matters if you need to be doing work.

the wifi was sometimes weak

they kept our room very clean and made us delicious breakfasts every morning

laundry machine in basement was awesome

self service laundry service for a low

good laundry, but costly

laundry prices were reasonable

laundry was available and it was cheap

occasionally dropped out, laundry services were in fact at a different location to the

good friendly staff, very good invoicing system, nice laundry service and wonderful location

a free upgrade to suite status, otherwise; very clean, hot water showers throughout, strong wifi throughout

spacious, comfortable, kitchenette n good wifi

had the executive suite, but the kitchenette had no cutlery, no dishes, no cooking utensils

place is very clean and very close to everything so no need for taxis also the room is very big laundry is very

we wanted to do laundry but decided to do it elsewhere because the price was totally exaggerated

), air-conditioner, laundry machine

early check in

location was great, very easy access to the insurgente metro station, also there are many bar and restaurants

room on first floor was loud from outside noise and also next to some kind of very loud machine/ laundry maybe

my daughter & i had a great new year s eve in the sky bar & then had a wonderful breakfast there in the

hotel was a bit loud (rooftop bar and dog park/bar), and there were only two small complimentary bottles of

beautiful courtyard, great breakfast. we enjoyed the terrace and the rooftop.

the rooftop was our favorite place to have breakfast, cocktails and dinner

facilities are also strong: the gym and spa feel modern, well-equipped, and a notch above what you d expect

such great staff at breakfast and front desk

facilities are also strong: the gym and spa feel modern, well-equipped, and a notch above what you d expect

the morning breakfast selections were plentiful and delicious

the spa pasana massage was perfect

free laundry with three sets of w/d on the roof was a huge plus

it was really nice to also have laundry machines on the property as well to have clean clothes for the rest of

very helpful, nice breakfast and the free laundry helped a lot!!

available laundry service. staff was wonderful. rooftop breakfast, amazing!

laundry room is open 24/7, but we d suggest limit the hours a bit

also, don't have the hotel wash your laundry

parking space is fit for vehicles higher than 2 meters

the room service restaurant is very good

we check in very late in the night and there s was no parking spot for your car.

you cannot park different cars in the parking lot as easily as i expected.

very expensive laundry service

laundry service expensive

the gym and the pool have the best views late checkout at 1pm

fact that the bar closes at 11pm

wifi could be little better but it was good enough for a little bit of work or watching movies

no slippers, no laundry bag in the room. poor breakfast

the laundry service was good, i was able to get my clothes back the same day and i also ordered food to

not being able to have laundry in the weekend. the staff was terrible.

granddaughter paid in pesos to get her laundry done and they also charged me on my credit card

a little more options in the room service menu would have been great.

laundry service was really pricey, but i had been traveling for 10 days and was running out of

the bathroom can be bigger room service menu looks like meh i didn't find laundry service

everything was 10/10 until it took 3 days to get my laundry

to give an example: when we placed a small bag of laundry, we were charged 200 usd (

the gym was good, the pool has warm water and the spa makes good massages

very comfortable hotel. great staff and great breakfast. good location. good rooms. good wifi.

the hotel is clean and the facilities are pretty good--the gym is really nice and has a great view on the city

would be nice to have access to a spa

facilities, friendly and professional staff, and very good dining with 24 hour room service

breakfast was tasty, many options from chilaquiles to pastries and fruit

the gym is a

not enough space to hang stuff. wifi was weak.

at roma the hotel is very colorful and we received excellent support from the staff, there's a gym in the basement

wifi didn't work intermittently especially in the evenings

wifi barely working (at least in our room)

people who work there do not know anything about the surrounding area and cannot give advice on laundry services

for location and proximity to the us embassy and for the jacuzzi tub, the room was large and the wifi was fast

the wifi is excellent

was spacious and clean with fast wifi

wifi in my room (401) bathroom wasnt clean (hair and soap on the floor) tv not working, no remote

we also really appreciated the small gym and the laundry machines available for guests, very useful, especially

very clean, friendly staff, lots of choices to eat nearby, on-site laundry, modern rooms, safe.

spacious rooms and they even have a laundry room for self service, which is great for anyone that is on extended

very convenient to have the available filter water station on the fourth floor and the laundry facilities (with

self-service laundry and microwave room are very practical

is no laundry which was a little inconvenient since we stayed so long

thought there was laundry from the facilities listed but asked a member of staff and they said there was none

the hotel is on a busy/ unappealing street, and the room smelled like perfume (i think it was the laundry

facilities, gym and restaurant

gym and restaurant

fresh breakfast each morning 24 hour espresso bar a true refuge from the bustling pace in mexico city

the hotel is situated in a beautiful part of roma with amazing shops, bars, and restaurants minutes away on

we were told the non alcoholic drinks in the mini bar were complimentary, a nice surprise

room or snacks with the honor bar downstairs in case guests want a quick snack (and not wait for room service)

delicious breakfast with pastries from rosetta without having to queue

old hotel. equipments are quite good old. breakfast is simple and plain.

our room, there was no internet wifi connection, nevertheless smart tv with netflix worked well

hotel has good room service and staff

wifi is basically non-existent

wifi connection was flaky. also some channels of the tv maybe due to wifi

safety, wonderful concierge team who helped us organise various outings, received laundry etc to help

laundry isn t charged to the room but instead i had to go to reception to pay for it

laundry room also not too far from hotel

laundry service available but super expensive

food was not that good not good pressure in the shower i asked for laundry wash and it wasnt ready the next

even towels were grey from a lot of use and laundry

laundry was excellent

8 days room service could never get simple things right

the breakfast buffet was convenient and excellent

unique building with colonial history and strong character decent restaurants decent gym comfy beds, very quiet

there is a laundry service right next to the hotel

great laundry service

at night there was no noise in the laundry facilities next door which was perfect

you can find everything close by like atms, laundry service, hospital, great escape room, ice cream shops,

laundry is expensive as they outsource it to the lady next door - go to the laundry lady directly

my clothes came back stained from the expensive laundry (they look like fabric softener stains, hope they

the staff was terrific, the laundry was superb, great service, clean environment

laundry service is express

no laundry

rooms with bedroom, living room and kitchen facilities; perfect location in the very centre of mx nightlife;

to top it off, the laundry was out of service and the internet was really poor

the casa does not provide laundry service, but close by there is a

they helped us with laundry services which was a plus

while the hotel doesn't offer laundry service, i found a convenient laundromat within walking distance that

kitchen facilities near the room

breakfast and some people were really loud.

the breakfast was poor with little

it doesn't hurt that the room comes with complimentary mini bar (note you will have to pay for the red wine or

they provided free mini bar items and water

the staff there are very friendly, and i love having breakfast on the terrace

wifi was unreliable, and front desk did not inform us that a tour we booked was not possible till

- select beverages in the room s refrigerator, cocktails each evening, complete breakfast, wifi, accommodating

and laundry was down

she helped me with a lot of information and also took me downstairs to use the laundry room

laundry service if needed

neighborhood, room size, zen like atmosphere of the property, having a gym and laundry use on site

television was extremely inaccessible; amenities were not as advertised (gym, 24/7 access, laundry); bedding

ordered room service and took forever, needed to call twice

specially when you travel with kids its nice when they offer

breakfast was really good with big portions, coffee was excellent

room service was supposed to work 24 hours but internal phone did not work

room service and breakfast. poor options for vegetarian diet.

the rooms were cleaned daily, with complimentary laundry service

free laundry service once per week during our stay was a wonderful convenience

additionally we learned that laundry service way included in the price which we totally appreciated

a perk we were not told about at check-in was included laundry service, which the cleaning ladies were nice

did our laundry without a charge

service, free upgrade to a nice room, and free laundry (housekeeping did not have our room ready upon checkin

breakfast was great and location was great!

lovely hotel. great staff. very nice breakfast. wish i could have stayed longer.

pool should be open until midnight

we were greeted every time we came back to the hotel and staff remembered us at the coffee bar for breakfast