location, ease of parking, restaurant and bar on premises

the gym

drinks at the bar were very good

bar closed very early

location, ease of parking, restaurant and bar on premises

self-serve laundry

very close, walking distance, i don t like that there is no more free breakfast, and the laundry facilities

the laundry room dryer didn't work.

had laundry and breakfast service but cut it out, which makes a formerly convient stay

laundry room has a fully stocked vending machine close by

would have like to have free continental breakfast

would not recommend the breakfast. very expensive for what was received.

granola and fruit breakfast was just fine

slow wifi

close to philly. free parking

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

due to the pandemic, the pool and fitness center was closed.

easy to find, good parking and very pleasant front desk staff

wish indoor pool was open

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking

access to the pool was a bit limited and the laundry costs was very high

the laundry facility was convenient and affordable

we were able to do our laundry and pack up the night before heading for home

the fact that there were laundry facilities and the big screen tv.

there was a laundry room and tons of parking

we were in town for the taylor swift concert and staff was able to accommodate our early check in request so

airport shuttle, great breakfast, large room, later checkout time

the breakfast area was really crowded. the area where the food was located didn't seem clean.

tvs in double bed rooms sort of situated in odd place-open bar at

shuttle needs to go into philly- rittenhouse square and this would make it perfect

room service came to my room an hour before checkout and started coming in my room when i herd the

the bar broke was thin enough/small enough to break the only shower i took

nice basic with easy access to beach dollar store casinos

prompt room service. balcony was a nice touch.

proximity to the airport and harrah's casino was good

excellent shuttle service for laundry as well as to and from airport as well as the sister property on the

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

having the laundry room vacant when i had to wash my clothes.

in but showed no care to quiet unruly families in the morning,safety doors did not lock broken laundry,filthy

laundry facilities are not complimentary and to limited one washer one dryer

laundry room

curved shower rod caused water to soak floor when showering, laundry dryer didn

left a small of laundry in the room, called 15 times and the 16th time i got a voicemail, no call back

cleanliness and staff and minor things no laundry soap no microwave no refrig no coffeepotp

another one and was greeted at the door by a group of women/ telling me i could take them to the laundry man

the laundry man with dreads was very rude

said had laundry facilities and it did not, the tub did not drain, cereal on the floor, nasty stuff on

wi-fi wasn t enough to even allow the kids to play on tablets so we could shower, the site said laundry-no,

it was pet friendly.

the next day he disposed of our pet bed when we were loading our car

the staff is awesome and it s good parking

neighboring event space takes up all parking

pool and workout room were nice

has a free parking lot.

very clean, nice friendly hotel with plenty of parking bar restaurant there with decent food.

share the ice machine and laundry with the hotel next door

the shuttle...

owner ash and shuttle service mark and john went above and beyond to provide excellent stay and services

needs tlc for sure & better wifi.

wifi, while free, was almost completely nonfunctional

friendly, free laundry facilities, general store in the lobby very convenient to add to room costs, and nicely

you have to offer laundry, exercise, food and snacks and you have access to i 95 and the surrounding areas love

bed, pillows, small appliances available, full kitchen, free laundry, lots of ubereats choices, weekly housekeeping

the beds are great, love the kitchen! it was pretty clean. free laundry was awesome!

it was a nice place and they give free laundry services.

complimentary wifi works throughout the hotel

i'm spoiled by perfect and unbeatable motel parking, so i have to say parking is distant and horrible in bad

very clean and spacious. the breakfast was good too.

the complimentary breakfast was lovely.

staff was super friendly!! tv in breakfast area and large selection of items.

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

the guest laundry room was small considering the size of the hotel.

only one laundry room

the laundry room is very small and just 1 wash and 1 dryer

need to offer a coin machine since you have to pay for laundry

appreciate it the shuttle service

the bar was the front desk where you can buy a bottle and mixer

renovations were not just in lobby and gym- the whole place seemed affected by dirt dust workmen and building

a bar would be great!

no laundry on the facility if you needed to extend your stay..

the gym and the complimentary lyft ride to the airport.

liked the bteakfast, good wifi, clean rooms, good staff, good location ( few minutes from

i am not happy with hotels charging parking fees, but sadly, many are doing it

parking lot still had a lot of snow which hindered some parking spots espcially the handicap ones

was great, just the location of room wasn't , especially it being across from laundry room

we checked into room 228, laundry was on the fllor the bed was not made

in room safe (that work) and laundry

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

could offer free laundry service for long stays

the hotel doesn't even have a decent laundry room

super friendly staff at checkin and answered all our questions about laundry and food delivery.

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

i had to use stairs because there was no elevator with 2 kids and my luggage

he fetched water bottles for my kids and made suggestions for take out

is spotlessly clean and all the stuff are very helpful, they have a laundry room

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

is a new residence inn that is clean and has newer amenities such as a bar area and very well designed rooms

wanted a hotel close to the airport with a reliable shuttle for our early morning flight

the kids were unsupervised in the pool and

i did use the indoor pool during my stay

was able to get a nice hearty breakfast bagel sandwich early in the am - great service

we didn't eat breakfast there.

time i stay at the aloft the service is superb, from shuttle service to cleaning staff

very clean with good amenities including dry bar products!

lacked room clock, luggage rack, laundry bag

was not working wifi was not working and i couldn't use the kids dvd player or game to watch movies cause the

wifi didn't work...

great service & awesome food & we ended up using the shuttle to the airport which we had not known was available

our waitress at breakfast was very nice

my order is in for two washcloths but they are backed up and doing laundry

the pool and laundry was shut down. but overall good experience

shuttle service ud83dudc4dud83cudffb

close to the philadelphia airport, great, free, shuttle very punctual, really good breakfasts in the restaurant

our suite was the perfect size for us and allowed the kids to be able to run around and enjoyed the sitting

location and breakfast accomodations

ice machine in the 2nd floor on the listing it say free breakfast and it's not free on the weekends

continental breakfast was nice with multiple options

continetental breakfast was the same every day (m-f)

i love the fact that is serves breakfast.

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

very convenient location when visiting my college kids at upenn

i loved having a full sized refrigerator in the kitchen with plenty of dinnerware

there were some loud kids running over top of us. that was the only downside.

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

no laundry room and valet parking only

the size of the bed and close at 10 pm the room service

room service came fast and food good but people answering phone rude all 3 times every other person

room service was fast and food was good

business center,laundry facilities

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

nice american food cousine with bar would be huge enhancement . did not spot any.

wifi

breakfast was grab and go and no official spread of options, but this is a pandemic and i

great staff, great free breakfast and extremely clean.

whipped up my own in the rooms kitchen.

the breakfast was great and the room was big, comfy and cozy!

breakfast was great it was nice and clean and they made sure that everything was refilled when it

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

wifi strong

the front desk personnel, the waiter who delivered our room service, the housekeeper on our floor (the 8th)

location, great service, friendly staff, full bar and restaurant, delicious breakfast, valet parking

great bed, cozy bar and the food was excellent

laundry room, swimming pool and small shop

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

court laundry, wish the pool was opened, but even with covid they still keep you happy

property includes an arcade, pool, basketball court, a gym, and a laundry room

park: 20 min walk, parking wait lines if you drove to the show, taxi was expensive, and navy yard shuttle

really need a shuttle service to the games

nice bar and restaurant (excellent cobb salad--ordered twice)

we also had to ask to make the bed for the kids cause it wasn't ready even if we booked a room for four

the bar staff was friendly and made you feel like you knew them forever

absolutely delighted with the free laundry

the free laundry facilities

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

room was near the laundry room and i could hear the dryer beeping frequently

laundry room, gym, everything you

no laundry service on the weekends.

they had a great time, especially when they went to the pool

we ordered room service

room service. choices limited, ordered crab cakes small and disappointing

the room service was very quick and breakfast was fine

they have a huge treasure chest for kids to pick out toys when you walk in

they have a huge treasure chest for kids to pick out toys when you walk in

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

beautiful spa and pool open from 5am-10pm daily

that they had a lot of spots for my dog to go to bathroom. that they had laundryroom

no bag to put dirty laundry in

the location was great and the pool looked beautiful

breakfast offed a nice variety and good quality.

we were put in one of the rooms not yet done, i believe because we were traveling with a pet

laundry was efficient

hated the laundry area

useful guest laundry facility

laundry and a pool was available

by that time my kids were already asleep

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

the one laundry facility seemed wonky, i skipped using it as there was someone else trying to use the one

if advised of all services ie laundry

in room movies a bit expensive but great selection, gym was small for such a large hotel.

location was convenient. parking was free

rooms were dirty and smelled off dirty laundry and dogs

lobby wasn't that clean or laundry room

the pool was clean

bar but it only opens certain days

the fitness room was open and available 24/7

yummy breakfast, lovely afternoon snack bar!

good breakfast to start the day and staff friendly and very helpful

excellent breakfast. quiet location in the heart of philly.

speakeasy bar in the hotel was excellent

only continental bkfst. need to invest in kitchen that meets standards to offer more.

room at low level next to laundry, noizy fridge,

gym not functioning and laundry difficult.

location is great and friendly staff. i also appreciated the free laundry facility.

the property doesn't have laundry .

laundry is complimentary

not have breakfast, but the gratis coffee was delicious

the breakfast was delicious. location of the hotel was perfect. the view was stunning!

room service price of food

we ended up getting room service and we had a fabulous meal

the spa and the pool were super nice

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from

also has coin-operated laundry room

we were given a room on the same floor as the gym and laundry room

i was also told to reuse my wash cloth and towels to save down on laundry

gym & laundry facilities excellent.

friendly staff. good facilities including laundry.

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

they had a swimming pool, a laundry room, and a gym

wish early check in could be “earlier”

has this hotel heard of laundry softener

location. and pets in the elevator!

needed early check in, which was not as easy as i would've liked.

10 star stay and pet friendly

very confortable king sized bed the staff was super nice, and accepted to give me a late check out to give me

hour w/ wine selection, free non buffet breakfast, $20 room credit per night for snacks, nice gym

the bathroom was my favorite part, the spa tub was everythinggg

great location. excellent front desk, super attentive. awesome restaurant for breakfast.

very spacious rooms, well equipped rooms, nice gym

they also didn t have cheesecake available via room service for dessert

nothing, everything was perfect. laundry for guests might be good, but it's optional)

also no coin laundry in the hotel, but there is one nearby

breakfast bar area is gorgeous and the menu chef amazing

the restaurant offers outstanding meals coupled with a lively entertaining bar for their guests

- clean - strong wifi - great communication with staff - superb location close to everything - early check in

surprised by all of the extras this hotel offered such as free water on every floor, free guest laundry, free

laundry facilities for guests and continuous free tea/coffee were excellent

liked extras laundry,iced water,cofee,drinks in loby

great laundry

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

i used the gym which was well equipped and decent for a hotel gym

customer service, location, gym

the location. accessibility to restaurants, retail stores and the fact that it is pet friendly.

the bartender late at night was so nice

was nothing to comment except that there were no laundry facilities at the hotel

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

rooftop deck bar is awesome

it had an indoor pool, outdoor afternoon acoustic music in a courtyard with waterfall, rooftop lounge/bar with

room (we had a suite), more than enough space for 2 adults and 2 kids indoor pool was a lot of fun and a great

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

very spacious and came with a washer and dryer so you could do laundry.

great location, roomy accommodation with modern kitchen and full laundry

clean and well located. gym excellent. staff friendly and helpful

breakfast is served; a fully equipped kitchen is provided

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

great breakfast spread too

my husband and i enjoyed our stay and we especially loved the breakfast.

everything was clean - good parking. great breakfast!

friendly helpful people and location easy parking

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.

i used the laundry room services, which was such a nice feature to offer

loved having a coin laundry on my floor, made it so easy to wash everything

could do all the laundry in the laundry

noises from outside, probably from the laundry room.

laundry services

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

also extra facilities for individual laundry and a well equipped gym

drain clogged, wifi was inaccessible for a period of time, we didn t get room that we asked for, elevators

a little wait for check in , but i was complimented with a drink at the bar .

there were laundry rooms and multi purpose rooms, like laundry, etc

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

fitness center was well equipped and there was a guest laundry available on site

the gym was beautiful and had high end machines and dumbbells

room service, during my 1 week stay at the hotel they only clean the room once, the reason they are

the restaurant was closed and room service for breakfast was delivered 45 minutes late

staff was very helpful - signed me up as marriott bonvoy member so that i can get complementary wifi

a few things that came up from under the sheets/mattress that were from previous guests (rose petals/wrappers)

it comes with guest laundry and a nice gym

breakfast was very good. nice laundry facility. great location downtown.

even has a guest laundry

great breakfast!! amazing staff. very helpful, laidback yet professional

liked the full kitchen, the beds were very comfortable, the hotel was very clean, the location is great, the

i hope this comment will help the hotel carefully monitor the laundry better

opted to be 'green' by not having any laundry / cleaning while there

of free wifi & self laundry

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

requested early check in through booking

the laundry is not working

the closest point was the gym in the basement

wifi didn't work and there was no desk in the room as specified when booking.

she was still there when we returned from the show and excitedly asked the kids how it was

the small gym was a good place for light stretches and exercises