there was a laundry room and tons of parking

access to the pool was a bit limited and the laundry costs was very high

the fact that there were laundry facilities and the big screen tv.

we were able to do our laundry and pack up the night before heading for home

the laundry facility was convenient and affordable

upon late-ish arrival, i was able to obtain some half and half from the lady at the bar for my in-room coffee

the pool was amazinnnng

hotel was clean with good amenities. microwave, refrigerator and good free breakfast.

the breakfast area was really crowded. the area where the food was located didn't seem clean.

the pool wasn't warm enough

sports bar with very attentive staff

prompt room service. balcony was a nice touch.

nice basic with easy access to beach dollar store casinos

proximity to the airport and harrah's casino was good

room service came to my room an hour before checkout and started coming in my room when i herd the

had to literally go down to laundry to get wash cloths and when i did i encountered a short, brown hair, older

laundry facilities are not complimentary and to limited one washer one dryer

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

excellent shuttle service for laundry as well as to and from airport as well as the sister property on the

the front desk told us out of service the laundry area but there is no notification posting at the door

curved shower rod caused water to soak floor when showering, laundry dryer didn

cleanliness and staff and minor things no laundry soap no microwave no refrig no coffeepotp

another one and was greeted at the door by a group of women/ telling me i could take them to the laundry man

laundry room

rooms were very clean, wifi excellent, they have 2 ice machine locations,and laundry facilities just in case

said had laundry facilities and it did not, the tub did not drain, cereal on the floor, nasty stuff on

wi-fi wasn t enough to even allow the kids to play on tablets so we could shower, the site said laundry-no,

the laundry man with dreads was very rude

continental breakfast.

and the staff is very pleasant, there is an inexpensive restaurant just 2 minutes away to have breakfast and

share the ice machine and laundry with the hotel next door

airport shuttle was convenient in getting to the airport

i've stayed there several times for convenience of shuttle to airport

free airport shuttle

owner ash and shuttle service mark and john went above and beyond to provide excellent stay and services

there is ample parking, with a nice restaurant as well as the college bookstore on site

location, ease of parking, restaurant and bar on premises

parking lot is in sore need of electrical charging stations

was a great location to the athletic center/gym

location, ease of parking, restaurant and bar on premises

the beds are great, love the kitchen! it was pretty clean. free laundry was awesome!

i liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks

i enjoyed the kitchen and the free laundry facility especially

the laundry facilities are especially useful

friendly, free laundry facilities, general store in the lobby very convenient to add to room costs, and nicely

the laundry room dryer didn't work.

police and informed them, and they started looking at other places and eventually found it in a laundry room

very close, walking distance, i don t like that there is no more free breakfast, and the laundry facilities

nothing worked. the wifi, the ice machine, and the laundry room.

had laundry and breakfast service but cut it out, which makes a formerly convient stay

the laundry room is very small and just 1 wash and 1 dryer

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

the guest laundry room was small considering the size of the hotel.

only one laundry room

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

need to offer a coin machine since you have to pay for laundry

they also offer a shuttle to and from the airport

the bar was the front desk where you can buy a bottle and mixer

room and lobby beautiful and comfy. shuttle to airport.

well kept, clean, very quiet, and very pet friendly. beds were quite comfortable.

the hotel doesn't even have a decent laundry room

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

super friendly staff at checkin and answered all our questions about laundry and food delivery.

man approached my teenage son in the gym and followed him to the elevator

best cookies in philly on room service menu. very helpful staff.

no laundry on the facility if you needed to extend your stay..

great breakfast and comfy rooms

free breakfast, pool, gym. friendly staff.

liked the bteakfast, good wifi, clean rooms, good staff, good location ( few minutes from

don t tell you about $150 deposit that you have to pay when you get there plus parking $12 a day i believe

coin laundry was available and helpful

this guy from laundry had come up to pick up his work

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

was great, just the location of room wasn't , especially it being across from laundry room

in room safe (that work) and laundry

the parking

would not recommend the breakfast. very expensive for what was received.

love how the restaurant and spa are located near the hotel.

breakfast choices very good

the bed and bedding were great. loved the golf course view from the outside patio.

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

the gym access should be by key, not having to be let in by

fitness was closed and breakfast grab bag was lackluster.

the breakfast is plenty of heathy foods and juices.

weekend i was there they had a gathering for a children s hockey team these kids were carrying on playing

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

is spotlessly clean and all the stuff are very helpful, they have a laundry room

said it is pet friendly, when i inquired but never mentioned the fees

i wanted to take my kids swimming but we could only stay a half hour, the water was way to

wanted a hotel close to the airport with a reliable shuttle for our early morning flight

for some reason they put us in a room for only two people and had our kids sleep on an air

the shuttle bus driver and the young lady working at the desk recommended seeing the city

no breakfast included

facilities are always clean and the breakfast food was superb

people with kids will bring own gaming system they should be some type of hookup to allow them

lacked room clock, luggage rack, laundry bag

location near the airport. shuttle to airport. comfortable bed and clean room.

wifi didn't work...

it is an inexpensive nice clean hotel * they have a free transfer from an airport, the shuttle comes every 20

also if i knew it was a pet friendly location i would not have stayed the dog barked most of the night

the pool and laundry was shut down. but overall good experience

my order is in for two washcloths but they are backed up and doing laundry

the pool was advertised but not working. our kids became disappointed.

included breakfast ud83dude0b very happy

the sink in the kitchenette and bathroom smelled like sewage, nothing a good down bleach couldn t fix

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

and parking were convenient and safe

didn t like how i was told the pool closes at 11 and inside the pool area on the wall it says 11-12am adult

no outdoor pool they have an indoor pool

has a free parking lot.

the complimentary breakfast was lovely.

furnishings are fabulous, as is included breakfast

had a snow storm, they did their best to clear the parking area - it s a small lot in front of the hotel -

the pool but we understand

the gym was well equipped with a great view outside

it would have been nice to have had a free breakfast bar or other food options

much except the bar stopped serving food after 11 and we came back from a late ballgame so really wanted something

staff at front desk and at the bar were friendly and excellent service.

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

very convenient location when visiting my college kids at upenn

my kids were bummed

really enjoy our stay , the rooms are wonderful, loved the kitchen area, we will definitely be back

no bag to put dirty laundry in

that they had a lot of spots for my dog to go to bathroom. that they had laundryroom

minutes from my sisters house after christmas dinner, and it was pet friendly

parking was easy

the cost. and parking was a bit tight because there are several hotels together.

if advised of all services ie laundry

the one laundry facility seemed wonky, i skipped using it as there was someone else trying to use the one

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

the desk clerk remembered me by name, the chef insisted on making fresh eggs for our breakfast, the housekeepers

was a pet friendly room

rooms were dirty and smelled off dirty laundry and dogs

lobby wasn't that clean or laundry room

parking

carpet was vacuumed kitchen area hadn t been swept and bathroom walls were dirty

more breakfast options.

continetental breakfast was the same every day (m-f)

location, breakfast and privacy

no room service during long stay

i thought the 14 dollar price for the breakfast was very high.

room was clean, breakfast was ok

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

no laundry room and valet parking only

impeccable room service

the area is on a college campus and thus, you may encounter loud college kids like i did

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

laundry facilities on premises. great gym and pool staff was amazing

business center,laundry facilities

no microwave, refrigerator or wifi for about $300 per night. not a great deal.

the room service meals were very good and reasonable

free (or actually built into the price of the room)wifi

used the gym facilities this visit totally exceeded expectations on what they had to offer

hotel is fine but need coffee makers in the rooms and more kitchen staff, more staff in general

and, great gym when i get the chance to use it

kitchen under the covid conditions was a little under my expectations.

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and

they have a huge treasure chest for kids to pick out toys when you walk in

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and restaurant

small issue with room service, but was rectified.

little boutique hotel, personable staff, complimentary wine and cheese and continental breakfast in the morning

the room was perfect-elegantly furnishing with a fireplace, the bed was very comfortable, and the linen quality

great having a full bar on site that was loads of

there's a great bar attached to the hotel and the bartenders are excellent

we were told about the speakeasy bar but couldn t get a table for 6 when we tried so sadly couldn t try it

super location, clean, quiet, laundry.

location is great and friendly staff. i also appreciated the free laundry facility.

the laundry room was broken and they offered use of a suite with a machine or a free wash externally

laundry room washers and dryers didn t

gym not functioning and laundry difficult.

the hotel had self laundry room the lobby is very nice staff are very friendly and helpfull, especially stephen

gym & laundry facilities excellent.

we were given a room on the same floor as the gym and laundry room

i was also told to reuse my wash cloth and towels to save down on laundry

also has coin-operated laundry room

also no coin laundry in the hotel, but there is one nearby

nothing, everything was perfect. laundry for guests might be good, but it's optional)

friendly staff, cute room, great gym - junior the manager of the connected parking garage was so

4 night stay with room serviced only once after multiple call attempts to have service

i m not a gym person, but went to the gym anyway

has this hotel heard of laundry softener

bar area is super and the turkey club was

were dirty, pool was green and closed so my kids couldn't swim (part of the reason we booked this hotel), and

gym was very nice bonus. the coffee and apple cider in lobby was also very nice.

stayed at sofitel for our first getaway from the kids

the views from the bar and restaurant on the 60th floor are spectacular, and the mirrored panels on the very

everything. staff were helpful, the room was amazing and the pool incredible.

the food is fantastic; the pool, spa, rooms, gym all fantastic

very cool hotel. the pool and the bar are stand out!

the swimming pool and car seevice

limited with breakfast voucher

only one ice machine located in the gym on the 4th floor.

the room was very basic. no room bar like it was advertised.

spa room was one of the best i have ever stayed at

the bathroom was my favorite part, the spa tub was everythinggg

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

friendly staff. good facilities including laundry.

they had a swimming pool, a laundry room, and a gym

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

franklin at the art bar was very nice and fun to talk to

free laundry room was a bonus too

we had the ability to do laundry, which was amazing

liked extras laundry,iced water,cofee,drinks in loby

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but

laundry facilities and detergent were free

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and

the fact that it was pet friendly super

anniversary and they upgraded us to a suite plus complimentary drinks and breakfast buffet

i did not get a chance to eat breakfast

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

great location, roomy accommodation with modern kitchen and full laundry

very spacious and came with a washer and dryer so you could do laundry.

the gym - well, if you're hoping to get a full resistance workout, temper those expectations

some washing up liquid in the kitchen would be handy

the laundry is not working

the closest point was the gym in the basement

the small gym was a good place for light stretches and exercises

the breakfast was phenomenal with so many options

the staff was great, good breakfast and the bar and restaurant staff was great

for the type of room and brand, wifi should be free.

room service, during my 1 week stay at the hotel they only clean the room once, the reason they are

the gym is nicely equipped and the pool is nice

a few things that came up from under the sheets/mattress that were from previous guests (rose petals/wrappers)

maybe offer a discount to those staying to the spa

even has a guest laundry

breakfast was very good. nice laundry facility. great location downtown.

it comes with guest laundry and a nice gym

liked the full kitchen, the beds were very comfortable, the hotel was very clean, the location is great, the

we also enjoyed the breakfast each morning

was nothing to comment except that there were no laundry facilities at the hotel

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

we checked in there was old room service dishes and food on the floor right outside of our door

took over 1 hour to get them - when we have 2 kids

room service breakfast choices. good room size and view from room.

laundry available if needed

i appreciated the laundry facilities because we needed to do laundry

the shower had great water pressure and the 7th-floor pool was a great place to relax

my kids love the fresh pancake machines with sausage and hot choc

you re a family with young kids, it s not the calmest location

were scratchy and light, seems like their sharing supplies and laundry with marriott facilities across the board

great location and liked that the gym was 24 hours though a little dated.

small selection in the room service menu. also very limited dining selections.

gym is pathetic for a 5 star hotel with a spa, and it belongs in a best western

room service (cleaning service) is not up to the ritz level

noises from outside, probably from the laundry room.

i used the laundry room services, which was such a nice feature to offer

loved having a coin laundry on my floor, made it so easy to wash everything

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.

clean and spacious. good location. laundry facilities useful

of free wifi & self laundry

opted to be 'green' by not having any laundry / cleaning while there

i hope this comment will help the hotel carefully monitor the laundry better

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

no free wifi in the room

delivered to room in a laundry bag

they have nice breakfast and the coin laundry was very useful for me and was in good condition

i liked the location, breakfast and laundry room.

loved the guest laundry room kept spotlessly clean

there was no ice machine , the only plus was the guest laundry room was very nice

should provide complementary breakfast

clean, friendly receptionist, hotel was beautiful, new up to date furniture, stocked mini bar with snacks

the $49 charge for valet parking is a bit much. and there is a charge to use their wifi.

lobby area was nice with a bar and lounge area

$3 for wifi at a 4 star hotel is ridiculous, it should be free

of service: called for room service and was put on extended hold

no room service which is covid related i get it

no service for the logage, very hard when you have 2 little kids

no service for the logage, very hard when you have 2 little kids

i explained to her that it s valentine s day and i have my kids

the basics you'd need for a comfortable stay there (living room, bedroom, full kitchen, bathroom, laundry

make this apartment hotel, with a full kitchen, laundry in apt

great to have private laundry facilities

things like laundry detergent, soap, wine bottle opener, salt & pepper, trash bags, could be left in the room

would also have expected some way to buy/get laundry powder given the unti has a washer/dryer, and for my keys

arrival the halls were littered with laundry bags on both sides of the halls our bathroom toilet whistles when

one of the robes was missing, no laundry bag even on the second day

and comfortable, good beds and laundry

three out of four dryers out of order in the laundry

there was no microwave in the room, i had to go to the hotel laundry room to use the microwave