the laundry was in desperate need of new machines!! were extremely dirty and old.

the friendly staff! pool, breakfast, i wasn't nagged i felt at home. huge room.

the rooms were great, the staff was friendly, and the breakfast as delicious.

breakfast was nice. housekeeping was very nice and helpful.

friendly staff and love the addition of jackson s and the breakfast as always

vending and ice on every floor, not the 1st floor with laundry

the pool was a great place for the kids to burn off energy at the end of the day

the gym was not open at 6:15 a.m

loved everything they have clean rooms,they have a clean pool and their breakfast is great i love their coffee

went to ask about cameras and they stated that no cameras in the parking lot

laundry and gym were also closed for renovations and not available for use

rooms clean. comfortable bedding. excellent ac unit. breakfast always a plus!

big breakfast selection,great coffee. always love

they offered and then set me up with personal time in the pool

the staff was extremely friendly. it was very clean. the pool area was very nice

had to get our own towels, take used to laundry shoot

parking lot had a lot of garbage in it.

all the staff is so welcoming from front desk to breakfast bar employees. enjoyed the breakfast!

smokers outside the entrance and parking lot

friendly staff, clean room. nice pool area.

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

after 5 days,breakfast was a bit repetitive

i thought the complimentary wifi was a little on the sluggish side.

food is great for a quick breakfast

the bar maid was very nice and quick

the young lady who allowed me an early check in was exceptionally kind as well as professional

the room service was excellent and the quality of the food was amazing

no gift shop; no pool

no room service

shuttle, nice room

liked that they let the kids have fun n the pool without saying they were too loud

i appreciate the airport shuttle -- drivers are excellent

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

parking for trip and the shuttle drop off and pick up. the pool and hot tub were great!

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

the decor is lovely, the bed was comfortable, the gym was adequate, and the breakfast was passable

lot of kids in pools area sunday

food at the bar was mediocre and the airport shuttle stopped at other hotels which were as not disclosed and

jacuzzi and pool were great,

we used the elevator near the laundry facility, it's fine, but very small and required a little more walking,

pool n bar were closed

wifi wouldn't work properly

pool n bar not open

the kids enjoyed the pool area as well as we did.

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

was only using this particular hotel because it allows long term off-airport parking and i have been traveling

room location was very convenient with a pet

frank with the shuttle was awesome.

free parking ( limited space ) , friendly staff , close to airport

the desk and the airport shuttle are available 24/7

the shuttle got me to the airport on time for a very early flight

bar closed early and the staff was inattentive at the bistro

not your fault but the kids running in the halls

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

parking was good and easy to navigate

the $35.00 pet fee

one in the kitchen picked up when we tried to order room service, had to call the front desk to place the order

pool was too cold

it is in a great spot. pet friendly. and always in marriott standard.

pool and gym very

pool closed

our room was next to laundry room washer and dryer ran all night ud83eudd74

one burnt out bulb in the room. only two machines in the gym.

actually have a hot breakfast

wasn't the best veiw and the gym was tiny, the roooms were not the best but they were fairly clean

the pool was quite cold.

to pay to wash laundry

laundry facility came in handg

family really enjoyed the indoor pool

rooms were clean and comfortable, it had a nice view and the breakfast was good.

breakfast was awesome.enjoyed the hot tub while son swam

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

close to the airport; good breakfast choices

breakfast was excellent, fresh even when very busy sunday morning

free breakfast was excellent and room was clean.

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

no pool or fitness center.

there was ample parking spots and the rooms were nice and spacious

breakfast was great

after the pandemic they will be able to have lobby coffee and continental breakfast again

free secure wifi connection that was strong

breakfast would be a big plus.

in vending machine, the washer was broke on the fourth floor there's no free breakfast at all the fitness center

glad to have laundry facilities on the property

nice location, nice facility. pool was nice, very clean.

breakfast was great, a ton of healthy choices

booked this hotel because it offered shuttle service to the airport so that we could avoid parking lot fees

nice breakfast and great size room pet friendly matters a lot

the cleartoken laundry setup is not useful for foreigners to setup

also the laundry was free all you have to pay is laundry soap

free laundry service

i was unable to use the on-site laundry facilities due to payment restrictions

clean and quiet. always saw someone cleaning. the free laundry facility is great

it is cheaper than parking at the airport and their shuttle services are always on time and professional

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

in the pool the front desk worker tried to say we couldn t be in the pool area with our kids all u see the

full kitchen in suite

room is smaller than expected. laundry facilities were outdated.

i had to take my used towels to the laundry myself and request fresh towels

area near office and laundry area smelled horribly of pot

laundry service due to renovation

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

same breakfast selection everyday

the free breakfast was also fantastic

the king bed was extremely comfortable the hot tub and pool was awesome and it was open till 11pm

nice breakfast and fitness center

first night, guests had their kids playing out in the hallway for quite a while

we appreciated the pool and hot tub, and especially the noon checkout time

breakfast was great, the staff was friendly and courteous and kept us informed as a small

breakfast and pool

no laundry bag for dirty clothes.

the breakfast bar was very good

clean rooms comfortable beds nice pool close to a lot of stuff

towels for the pool and no maintenance on site- broken toilet took hours to be fixed while they talked out for

had purchased breakfast vouchers with my hotel deal

there was a lot of broken glass in parking lot

not easy to get in or out of the parking lot

pool and jacuzzi are great

could check in at 10-11am he arrived earlier and was exhausted falling asleep sitting up in the parking lot -

so that i could spend time with my family swimming and so that i could continue training in the gym

the gentleman in the laundry was happy to dry them for me and tried to refuse my

parking, room, wakeup call, shuttle

retro property with a busy bar on site and easy to come and go once you figure out how to get to it

the best breakfast i had at many other

room smelled like heavy smoke and was dirty even though we asked for non smoking room

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

the pool was fantastic.

breakfast was good

$7 per day for parking

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

the breakfast was good. the kitchen staff were nice and helpful. prompt to replenish the food.

breakfast was amazing

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pool was not able to be used (maintenance)

very friendly staff, rooms clean, pool was very nice

the swimming pool water was chilly for the kids but other then that it was great.

i think that the pool should be open later and/or open sooner

i liked the kickback and that the hotel had a laundry facility.

laundry facilities

there's also a laundry room where you can wash and dry your clothes for $4

i booked i call directly to the hotel to make sure they have laundry facilities

convenient for self-service, grocery, laundry etc

laundry, pool ,breakfast coffee 24 hours and most of all the staff

only thing that there was no towels in pool area and the pool area was dirty one day

room i was in absorbed all the banging in the kitchen and lounge

little further from the airport than we anticipated, but with a free shuttle, that really didn t matter

very nice and spacious gym!

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

it is a little confusing getting in and out of the parking lot.

manager/owner was very kind and assisted us when we had to call in order to request early check in

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

quiet, ample parking

the breakfast should be 7 am to 11 am everyday

breakfast could have been better.

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick

pool and outside deck

daughter wished pool was bigger and a little warmer

one of the reasons we picked this hotel was because of the swimming pool for the kids

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

not having laundry facility

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

plenty of parking

no laundry facility

just wish it would have a laundry room.

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

free breakfast

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

pool is a great size so kids could splash around and adults had space for quiet swimming in the

especially the breakfast

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

size of the room was great - nice living and kitchen (full size refrigerator, table and sink) space with large

the hotel was very conveniently located to what we wanted to do in the city - casino show

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

kids loved the breakfast and pool

most things were in walkable distance, like the stadium and casino

dirty laundry left in room

my room was obviously near the restaurant kitchen vent because my room smelled of cooking meat

jittnie driver did not bring us to the hotel when he picked us up at the casino at 10 pm took us on a mcdonalds

location is very close to pnc park, heinz field, the casino and downtown

byrd, your shuttle driver should be commended as well

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

in laundry room had to stand out in weather for hours

i liked the laundry facility onsite also

spacious rooms and laundry on site

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

at pool and gym was missed

( casino and downtown) great breakfast

i really loved that there was a free shuttle provided by the casino to take us there and back

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

being promised an early check in i was told after driving 5 hours that no rooms

bed (couldn t sleep - very sore), outdated gym equipment and gym room not kept

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great

great staff and support with shuttle for our activities. great bar!

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall

they have a breakfast sandwich and a coffee station downstairs with a grab and go bag that you can sit and eat

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

staff seemed polite. clean rooms,pool and gym.

super loud kids in the room next door until early morning hours.

the property was very clean, especially the gym

i would like if the restaurant had a kids menu.

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

we had one night we just felt like going downstairs for food, and yes, room service was available

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is

the bar on the second floor is very nice

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

close to the con center. good price. large rooms. good ac. staff very friendly great gym

better gym and a more reasonle parking prices

breakfast station

room and gym

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

the chef and staff for the kitchen are always sweet, warm, and helpful

room service menu could have more variety

awesome gym

there was no room service, no housekeeping, no shuttle, no gym

rooms were comfortable, clean and well equipped. free wifi. great pillows.

staff at rest. bar were a little rude and slow. werent ready for the amount of people

location was great, the onsite restaurant- bills bar and burgers- was fantastic

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

free breakfast, coffee, tea and water - all day

no laundry facilities

the tv worked great, the wifi

gym and common areas were not as clean as i would expect

we're a family with grown kids and everyone liked it

was amazing for pnc park and rivers casino

our kids, my husband, and i enjoyed our stay at the omni

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

no evening room service and limited breakfast room service menu

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

the bar seevice was bad and to small

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

i liked the gym facility and that the staff was nice.

the best was comfy the kids and i enjoyed the pool

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

there is no mineral water available even in the minibar no regular laundry service although you can ask the

was told there was room service available 24 hours

were told breakfast was complimentary and then had to pay

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

restaurant was so good, i wish it was open more & had a more extensive breakfast menu

there was no laundry service

no room service available

my playstation would not connect to the wifi at all

staff, good wifi, fitness accessories in the room, water stations throughout hotel, downtown location

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

the desk staff, valet, and breakfast staff were great

friendly staff, comfy beds, big shower, breakfast

breakfast was available every morning and there was gym that's open 24 hours

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

breakfast could use some improvement, but it was ok

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

great price for 2bd/2bth with a full kitchen

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

gym was very clean and never busy

pool and gym

was included with price but didn't say it did not include room service needed to be more

room was very clean, i travelled with a pet and found the room to be nicer than expected

location early check in free upgrade to queen suite restaraunt on site friendly staff

my kids couldn't get into their room after eating breakfast downstairs

great variety at morning breakfast

staff really nice, hotel was convenient to train and breakfast was great.

upset could use pool monday night because somebody had thrown up in it.

we had 5 kids under 10