we used the elevator near the laundry facility, it's fine, but very small and required a little more walking,

at least the pool was opened for use.

too many lil kids in the hot tub

comfy wifi worked

easy access to premises, lots of parking available at any time.

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

on bed was cheap n hard my car got hit in parking lot lady that ran place didn't show any

had everything you would ever need, hair dryer, coffee maker, iron, clock, tv, desk, everything parking was well

limited breakfast for diabetics, wife liked biscuits & gravy

the laundry was in desperate need of new machines!! were extremely dirty and old.

pool area beautiful. bathrooms could use some updating

shower had good pressure, and the breakfast was good

the pool was out they need to say that on the website offer some kind of discount

friendly staff and love the addition of jackson s and the breakfast as always

had to get our own towels, take used to laundry shoot

the pool could be open later.

the breakfast was delicious and the lady working there was extremely friendly

pool closed

property needs a refresh, bathroom floor grout falling out, no light over the sink in the kitchenette made it

vending and ice on every floor, not the 1st floor with laundry

liked that fact that it offered handicap rooms, free breakfast and the front desk staff was excellent

the pool was also closed in the morning so my kids couldn t swim before leaving

the pool was still close.

the pool was also closed in the morning so my kids couldn’t swim before leaving

laundry and gym were also closed for renovations and not available for use

allowing us a late check out on our last day

entrance to parking lot

short stay. so didn t see anything bad breakfast eggs could be made better i guess.

easy to get too. parking lot felt secure.

free breakfast! friendly staff.

the breakfast bar was not very well stocked.

liked the fact that there was a breakfast bar, though i did not utilize it

wifi was slow,i had to program the tv to get the cable channels using the remote and entering in

also, the coffee in the breakfast room is weak

no washer and dryer. they really should add laundry machines.

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

laundry room is a little expensive. but i do appreciate to have the ammentity.

asked if i had a service card and kept calling him a pet

worst of all, the gym and some of the other public spaces are flat-out dirty and aren't well maintained

pool and hot tub nice and warm

poor gym

the free breakfast was the best part. the kids loved the pool. the rooms are a good size.

the breakfast is amazing and has the most variety and options i have ever seen in a hotel for being

nice set up to have kids with a high chair, little play area, and tvs

i was happy the pool opened that weekend for the kids

staff, room, breakfast, location

room was clean and had a whole kitchen

the only downside durring our stay, we never used the pool or cooked in our kitchenette

the pet fee is exorbitant for a one-night stay

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

working ice machine and laundry on floor

parking outside unit

there is easy parking and it is close to the freeways and major surface streets.

staff doing laundry in main lobby

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

couldn't access pool, workout room, no laundry

no laundry service like advertised

laundry is available, takes cards, no coins needed which is nice

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

convenient location, free laundry, nice fitness area

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

desk said they were out bc they had no staff to do the laundry

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

free guest laundry

add laundry facilities

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

no laundry

plenty of restaurants in the same parking lot

it was pet friendly

grandkids used the pool

bar could have been little more lively

also no atm in the building my kids wanted ice cream out of a vending machine i asked the hotel staff to bill

the rooms were very clean and the pool area is beautiful.

getting car parking slot was difficult.

nice pool

clean hotel, comfortable room, and plenty of parking

gym and pool open. classy and comfortable.

the wifi was unsecured and to upgrade you had to pay $5.00

you need another pool. for the crowd we had we all couldn t swim.

i had to do some laundry and the machines did not clean the clothes well at all.

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but

clean and friendly staff and free parking

very convenient, great parking, super fast check in, really clean and live the beds

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

the laundry area was great so we didn t have to travel back home with days of dirty clothes

the staff was all friendly the pool was nice having laundry facilities available was great

the pool was awesome! the room is the perfect size. breakfast delicious.

is very convenient to have the kitchenette for travel hockey tournaments if you prefer not to eat out for every

the pullout was covered in stains of the unknown, it was caked in white pet hair (hence the title of this- as

pool was small and there was no hot tub

pool could have been bigger to accommodate the number guests staying at the hotel

parking was a lil difficult coming back later at night

the pool was not inviting.

very nice breakfast

great food for breakfast, loved the pool, whirlpool and fitness center.

the pool was fun, beds were comfy.

nice breakfast selection, updated rooms.

breakfast was very good and lots of choices.

wonderful , healthy breakfast.

for anyone sensitive to things like scented laundry detergent it was very

the laundry room was a mess with garbage all over the floors

the rooms were very clean and my grandsons had a great time in the pool

everything was awesome! if ibjad to nitpick, the pool was tiny, but we loved the hotel.

the free breakfast was very good with a variety of food

bar was great

overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

great shuttle service

to have been able to park our car here, but we opted to use off-site globe parking and have them shuttle us to

the young lady who allowed me an early check in was exceptionally kind as well as professional

to pay to wash laundry

laundry facility came in handg

the pool restriction is a pain

family really enjoyed the indoor pool

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

one of the reasons we picked this hotel was because of the swimming pool for the kids

one of the reasons we picked this hotel was because of the swimming pool for the kids

always wish daily breakfast has egg option

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist

the pool and the windows in the pool room need cleaned

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

cleanliness. gym. friendly staff.

the breakfast and friendly staff

the same as the laundry bag

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

no breakfast, no laundry, and no cart to transport my property from the car to my room

asked for an early check in and arrived around 11:30 and room was ready. thank you.

great value for the money. week of parking for $25. clean room

we were next to the laundry room and we heard strange loud buzzing that woke us up one night

the morning staff was very cordial due to the extra work put on them having to serve breakfast.

wasn't busy at all and we were right beside a family with a baby and kids

obviously due to covid, couldn't enjoy the pool or hot tub or gym which isn't the hotels fault

the rooms, cleanliness, pool itself was excellent. breakfast was great.

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

there was a concert in the area, there was no parking so people had to find places to park along the entry

the treadmill in the fitness center was broken, which was a disappointment because it rained during the stay

that it had a kitchen

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

very nice staff, comfortable, accommodated a late check out

wifi was a decent speed but still a bit on the slow side for conducting business

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

also they gave me a late check out at 1 pm which is almost unheard of for hotels

pool was a bit smaller than appeared in picture, but kids still loved it.

great location, clean, plenty of parking.

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and

no where does it mention a fee for pets

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with

bed was nice loved the shower and kitchenette was stocked with all accessories

breakfast was great, the room was a dream i loved the bed.

i was unable to use the on-site laundry facilities due to payment restrictions

the cleartoken laundry setup is not useful for foreigners to setup

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

the facility also had a laundry room and gym

free laundry service

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

room is smaller than expected. laundry facilities were outdated.

i had to take my used towels to the laundry myself and request fresh towels

laundry service due to renovation

area near office and laundry area smelled horribly of pot

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

free breakfast is a plus

only complaint at all that i had was the pool was a little dirty (brown gunk around the top of the pool), no

free parking

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

we missed the breakfast by about 5 mins so the clerk behind the desk gave a nice to go bags

was great for the shuttle, arrived in perfect time and picked us up right when we called when we got back home

the fact that there is a laundry facility on site it should be a easier process of getting quarters

the pool was closed the second day

the swimming pool water was chilly for the kids but other then that it was great.

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

pullout bed that was supposed to be big enough for two adults was barely big enough for my two kids

the staff, breakfast, snacks, laundry..

there's also a laundry room where you can wash and dry your clothes for $4

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

i booked i call directly to the hotel to make sure they have laundry facilities

convenient for self-service, grocery, laundry etc

laundry, pool ,breakfast coffee 24 hours and most of all the staff

kids loved the pool and it was a nice area

may have had shuttle running to airport

the pet fee on their website and the hilton app said $50 but i was charged $75

great location, covered parking, quiet.

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

friendly and helpful, the bed was comfortable, the room was big and clean, there was plenty of parking, there

manager/owner was very kind and assisted us when we had to call in order to request early check in

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

the fact the sofa bed was tiny and didn't fit my 2 kids

property is very conveniently located, the staff are nice, and the gym and pool are very clean

even to the casino

great staff and support with shuttle for our activities. great bar!

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and

wifi connection, time getting hot water...

the hotel also offers a free shuttle to visit places in that part of pittsburgh

dirty laundry left in room

no room service and limited snacks and beverages for sale

the pool was so small we didn't bother with it. otherwise, we enjoyed our stay and will be back!

for casino

had issues with the wifi on both my laptop and mobile device

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

many small kids running around the hot food

to get to the restaurants and casino even without a shuttle

( casino and downtown) great breakfast

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

no wifi

breakfast was delicious, rooms were clean and comfortable, patio was nice (except noise from

lexie in the bar was great

nice bar in the lobby

we traveled with my service dog, and the facility is pet friendly, but there were no poopie-bags nor outside

kind staff and a reliable wifi

liked how pet friendly they were

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the hallways were littered with trash and piles of dirty laundry on our floor

not having laundry facility

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

location was perfect very easy to get to and plenty of parking

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

was no room service, and the shower door could swing in either direction so it didn't close tightly

nothing within walking distance, and no laundry room on premises.

no laundry facility

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

the pool was relaxing

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

person handing out breakfast to go bags very nice to us. free parking

the kitchen staff did a great job providing for everyone

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

kids wanted the fresh baked chocolate chip cookies like we have had at other hamptons.

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

could connect to wifi, and was charged for parking after i was told it was

tv was great kitchen was well stocked all very very

i enjoyed using the pool, however i will say that the pool water kind of reeks

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

bar connected to your hotel standard not helpful at all and very lackluster service i know

room service provided

room and gym

no room service

no laundry facilities

the gym was great , nice to have microwave on the floor.

i love the fact the the gym have to be key access only and the building as well

the tv worked great, the wifi

was amazing for pnc park and rivers casino

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

thought the gym area was clean and had plenty of good options for working out

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

kids running up and down the hallway at 10pm

very nice on site bar and grill

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

bar was great as well as breakfast

front desk were totally amazing the spa is lovely and the team were amazing

we had one night we just felt like going downstairs for food, and yes, room service was available

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

the complimentary breakfast was delicious

pool on top floor was a hit with kids, who also loved breakfast

very friendly staff and a really good breakfast included

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

let me have a late check out

problem, both in terms of external signs to find the place, and inside: for example: where is the gym

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

there is no mineral water available even in the minibar no regular laundry service although you can ask the

great gym - large room - beautiful decor - friendly staffer

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

early check in was a huge bonus. staff were incredibly friendly!

location and great bar and brunch was awesome bloodybmary bar so good !!!!

a little sad not everything was open ( room service, speak easy) but completely understand

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

room service food was quite tasty but suffered from the delivery as is typical for room service

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

pool, restaurant, and little shop perfect for kids, pool was clean

nothing other than that the pool floor was a bit dirty.

the hotel building is huge and plenty of room for my kids to stretch their legs

there was no laundry service

rooms have workout equipment in the room along with a gym

right downtown! zen environment gym equipment inside your room

very costly no room service

no bar in hotel.

like many hotels there is not daily room service but it really wasn't a problem since anytime you asked at the

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

thanks to covid the pool was still closed but there were things to do downtown

the reservation and front desk told me we could get an adjoining room that accepted pets

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

employee in the breakfast area was outstanding

the desk staff, valet, and breakfast staff were great

we will be back again with our kids

breakfast was not as great as i expected and they ran out of the muffins i had wanted

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

spacious rooms and laundry on site

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

i loved there was onsite laundry facility as well

i liked the laundry facility onsite also