pool was lovely room had everything you needed

no amenities at the hotel (breakfast, pool, gym, etc

gym equipment was not working

spa was so small that only a couple people can fit in it and some of the buttons on the elevators

no hotel bar and breakfast though delicious was so slow. limited staff working very hard.

all amenities are open gym, pool, laundry

the laundry facilities were clean and easy to use

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

reasonable cost for laundry

t work so she moved me into the room right next to where the hotel staff works from and does laundry out of

stayed 3 days with no towels we requested and they said they are all in laundry , it was cold their heater did

the room was very clean, wifi worked well

the pool was great too

kitchenette with totally empty cabinets and drawers

the laundry room

the breakfast was very good

breakfast was good

the breakfast was good and convenient

staff being flexible with early check in clean rooms.

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

towels in the pool area and a garbage can there also, please

continental breakfast and late check out

great breakfast! no cheese needed in the omelets, please. thanks for the fruit, that's great.

laundry room could be bigger or have more on different floors

laundry is a great convenience for families

laundry room only on one floor.

free breakfast was very good

i like the pool and the breakfast options. that was the reason re booked at this location.

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

just need a self service laundry facility.

only a shower in the room and wifi was spotty, but bed was soft and room cozy.

accessibility to commercial places such food, laundry, freeway and churches.

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

wifi was not working till my stay at property. complained once but it did not get resolved

beautiful and comfortable space, pool very heated, shuttle to universal, on site laundry

was also handy having a fully equipped laundry room (with free detergent

the laundry was super convenient

highly recommend, nice restaurant, pool area, gym facility and laundry area

used laundry facilities, detergent provided, change machine

it was our anniversary- chocolate covered strawberries and sparkling wine, upgraded room, rose petals on the

the gym could be better

fireplace

room was comfortable and patio with fireplace and jacuzzi was very inviting and good place to have breakfast

drinks at the bar are outrageously expensive and made me resentful.

no on site laundry

i didn t like was that it didn t have any laundry amenities

our room was on the terrace level and it was perfect for the kids since it's next to the pool

our room was on the terrace level and it was perfect for the kids since it's next to the pool

room service was amazing they didn t have fettuccine alfredo in the menu but they made for me

was happy it had self serve laundry facilities but it needs a few more machines

laundry facilities

laundry not signposted and only one working washing machine

water filter was amazing and a highlight, also the gym and the laundry

a little disappointed there wasn t a free breakfast or a laundry room to wash clothes.

even in the winter the pool is heated and great to swim in

pool area was terrific too

to get a table in the restaurant (polo lounge) / bar area due to non residents visiting

also pool bar service was fantastic, overall: the only place where i felt like home

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

good restaurant and great rooftop bar and pool

room service options limited

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (ardor)--their milk bread and

great spa and pool

beautiful rooms, great views, amazing rooftop pool and restaurant, lively nightclub in the basement, and all

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

location. balcony. gym.

we had a drink at the rooftop bar and enjoyed the wonderful view and service

wonderful bar for snacks and breakfast in the morning

rooftop pool and bar was great, with great views of the hills

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

the breakfast was good and always full of food, they had coin laundry service and a

i wish to have more washers and dryers in guest laundry.

they didn't charge an too much in the guest laundry

breakfast menu is somewhat disappoining.

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

the laundry was not functional

also needed to ask about guest laundry too

the smell of the room and pet friendly facility..

bed was not made up on arrival which was a little annoying after an overnight flight with young kids

for that kind of price per night...self laundry

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

laundry service extortionate

needs a self service laundry for people on holiday.

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

for laundry, parking, etc

i called to inquire about pets, a belonging i had left at the hotel

unfortunately the kids could not access it after 1pm on weekends - had to be 21 as there were pool parties

and there was not enough time in my trip to enjoy the amenities - like the pool

drinks by the pool bar for sunset is gorgeous, and the drinks were reasonably priced

rate is really expensive laundry is too expensive too the value paid compared to the service is not

sent a number of items to laundry, they returned burned & ruined

the 1200 bar can get busy and noisy 'til late but, hey, it's a cool place.

overall the ambience was luxury and cool and we had access to 5 star gym

room service was very fast and food very tasty

the location is lovely the hotel has a beautiful pool that we visited but could not use as we were busy on the

room service takes 45 minutes if you are lucky to catch them on the phone

the pool is not heated, which can be a bummer on cloudy/colder days

the gym is pretty, large, well-appointed and very clean

the steam room in the spa wasn't very strong and the shower pressure was not very strong

laundry was very expensive $210 aud to have some clothes washed

no laundry facilities

had to chase the staff a number of times on basic services like laundry collection, getting additional basic

the roof top pool area is great with a bar doing most drinks from cocktails to beers

pet friendly....

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

located right next to the pool, pool toys for the kids, comfortable beds, spacious room, conveniently

no microwave in room, $100 pet fee, & $23 to self park in a regular parking lot.

small and secluded hot tub had loads of kids under 15 in it and the front desk said they do not enforce an age

was a child dance convention or competition or something and the place was crawling with kids and moms

i also liked that they have guest laundry that's reasonably priced

see touristy stuff (for the more active family members), and also have the amenities of home (laundry)

has laundry machines and vending machines which are very convenient

ski pool, laundry, location

friendly staff, specially carlos and felipe, good breakfast one more thing i liked was guest laundry

was terrible price was not inclusive of room tax which has around 100 per night room service left the bedroom

not a hotel for tourists or families with small kids

suite has a working fireplace,

no tea/coffee making facilities in a room without a kitchenette

fireplace that s advertised is pathetic, barely emits a flame, no heats; having to lug bags

wonderful location and the tower bar restaurant is terrific

pool was closed for a function but we were able to use the one at a hotel across the road

service in the terrace bar was repeatedly really slow

room service good

the small pool , not enough spaces for everybody to lay down

there were some errors in the bill, wrong laundry total, as well as restaurant bill

refurbishing half the hotel leading to noise and dust throughout the hotel 2/ 100$ for one bag of laundry

this is my third stay and i primarily book at this location because it is pet friendly

i order room service for breakfast as i often don't have time, i'm an events manager

carpet coming up, screen door broken, gross sewage smell in bathroom (apparently there have been

of the restaurant and even to do a small bag of laundry are quite astronomical

outdoor poor and exercise room overlooking the pool just an amazing start of my day while staying with angeleno

rooftop restaurant and bar is

smelling local toiletries with relaxing essential oils, fridge, big closet, iron / ironing board, wifi

we used the pool and gym every day

the self serve laundry was incredibly handy and clean

laundry room on floor for guests

location and guest laundry. concierge was friendly and helpful.

i also like the self-service laundry facility

laundry was a good addition, handy if you ve been travelling a while

pool was perfect and really nice to relax by

the gym isn't 24 hours. given it is unattended, it seems like it could and should be 24 hours.

mobile phone signal is bad. wifi is occupied, better in late night.

nice little gym

lack of room service

there is no gym, pool, laundry facilities that we could find, or ice or vending machines on our floor

was not always comprehensive, could have laundry service and restaurant is a bit too expensive for the quality

the restaurant downstairs was lovely for breakfast as was the bar for an early evening drink

breakfast was phenomenal, we ordered room service, it was quick and mostly accurate. delicious

wifi was not good, not a good coffee machine,

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided

pool, great to have the complimentary wine/appetizer social hour, great location for walking, and

breakfast was outstanding, and included

of room and the gym were not to standard

the room was comfortable, clean and the lounge / bar downstairs was great

we took two rooms and the hotel was accommodating enough to give us side by side and the kids had a lovely time

the bar and restaurant was open til 10 which was lovely after traveling

lobby bar and restaurant all new with additional bars and eateries close

live music in the bar was a fantastic touch

room clean and updated. nice lobby and gym.

i ordered room service twice for breakfast and enjoyed the butter milk pancakes as well as the french toast

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

perhaps some bottles of water in the mini bar and tea bags.

(there's one in the gym

kitchen

the only downside was the laundry machines that just accept coins

nice spacious suite. on site laundry facilities available to use.

on checkin there was no mention of the gym or the laundry or the things the hotel included and in particular

there is an excellent laundry room which is great when you've been travelling a while

hotel has good parking gymnasium and laundry facilities and each room has an adequate

we stayed in a suite, comes with full kitchen and laundry

there was a full kitchen and laundry facilities

on a road trip and were looking forward to using the laundry machines, but they were really lousy - not a deal

appointed suite with kitchen and laundry facilities and beautiful interior

but given the location, size of bungalow, full kitchen, in-room laundry, the cost is not unreasonable

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

they have a laundry center, restaurant, and a bunch of vending machines on site

the only thing i would change is they have basket full of laundry outside in the hall

nice place to stay, free and convenient parking lot microwave to share, laundry room, etc

the laundry room was so hot

have ice machine and laundry room

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

friendliness of staff, laundry facilities, cleanliness

laundry machines were not working properly, no computer was provided for customers to

i like to have laundry facilities no

under major construction, no place to hang hand towels, could not figure out lighting logic, no laundry

the rooftop pool is spectacular

breakfast who insisted that i needed to come out my shower and settle the breakfast bill that the kids had

that a king bed room for 2+2 might mean there s no separate sleeping arrangement for the kids

but the gym is super small and not top notch as i expected

laundry service was good thank

breakfast was delicious and had a great variety of options

room service was quick & courteous

love the little mini bar too - such great snacks

great decor. wonderful room, good morning coffee and pastries, lovely pool

the lobby always smelt like food and the laundry takes a long time

room service food very bland

pool and hot tub close way too early

the view was nice. the spa was good.

really enjoyed the rooftop restaurant and pool which have amazing views on los angeles

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

mily of four with two young teens) had a brilliant time - pool was fantastic with live music all day long -

a glass of milk (for adding to tea) could only be ordered through room service and cost $8 + tip

the shower/bath combination does not even have a towel bar to hold onto when exiting the tub

wifi limited to public areas pool and restaurant close on the early side

the second elevator is broken. the laundry facilities are out of order

the laundry facilities were good other than having one dryer not working

laundry facilities need a waiting area, but they're clean

laundry was broken during the first couple of days

price, great laundry room, clean nice kitchens in rooms awesome staff

didn t have laundry place i would like to wash some of my kids clothes

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

didn t have laundry place i would like to wash some of my kids clothes

clean and great location friendly and very nice staff breakfast was delicious shuttle is a

pre check in, check in, spa, sunday buffet and pool.

showers, and room service being very pricey

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

the service in the bar was also very good and attentive

i've stayed in many four seasons and this one needs to raise the bar higher

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

i did not like their pet policy. it handy kept us the whole trip.

breakfast was great

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

breakfast was good, portions were filling

laundry was always late

i love the banana stuffed french toasts in the room service menu

we had a spa massage it was so good and relaxing

the room service was delicious, with a good choice of options and the portions were very generous

double espresso coffee us$16 each at breakfast

of breakfast,expensive parking , slow wifi, aged furnitures ,air conditioning and room

kinda wished that monday s had the bar open

the wifi and the service thru the phone in reception

no good amenities. they had a bar and a gym, but no pool and no room service (breakfast aside)

but small gym, very clean and well equipped for an efficient workout

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

we enjoyed using the heated pool at the neighboring safari inn, and the hotel shuttle made getting around

the free airport shuttle was a huge plus, and the staff was welcoming from check-in to check-out

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution

the y provided a shuttle ride to the park

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close

the shower has no privacy if you have your teen kids with you in the room

wifi is meant to raise revenue and you get disconnected everytime you restart your device and once

close to our kids

comfortable bed, darling garden, unique decor, morning breakfast, great front desk staff.

the hotel was so cute, the complimentary breakfast was delicious and the staff was great

space broken amenities in the common space no wifi (broken and told can check out if no suitable) no cellular

breakfast was good

had a lovely stay at the maybourne beverly hills as a family with three small kids

i hang up and waited about 30 min, then i called back again , they said they informed the room service, waited

had a lovely stay at the maybourne beverly hills as a family with three small kids

no coffee in room other than room service no cold coffee options in room

not enough staff around the pool

laundry entrance outside down alley.

tiny laundry room outside in parking area and we had to wait an hour to be able to use them

to the entrance to help with our younger daughter staying with us, they assisted my husband with laundry (they

the guest laundry was scary. you have to go outside and walk through the side parking lot.

good breakfast clean room , free parking, laundry option available

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

had to travel across the hotel parking lot just to get ice in the laundry mat

very nice staff. laundry room has a microwave and rooms have fridge.

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

actually pet friendly

room service

i also did not have an opportunity to use the pool or any of the amenities that coincided with this fee, so it

picked it because it s pet friendly and we needed to evacuate from the fires

the hotel was a vibe. i really loved the pool. it felt good to finally enjoy the sun.

on the website it could say that there are not spa tubs in every suit so i know to ask

had my laundry done unfortunately the service did not reach my expectations

location, then comfort of room & bed, style, gym, pool spa.

service with fruit plate and sweet treats, the courtesy car service, impeccable service at the pool

but after that all was perfect, room service was very good, breakfast and hotel’s restaurant very nice

but after that all was perfect, room service was very good, breakfast and hotel s restaurant very nice

poor plumbing, the missed wake-up call, the overpriced restaurant food, the miscalculated laundry bill

just how expensive the laundry was

no laundry room

i spoke to the manager who finally assisted us, after explaining our kids were all under 10 and could not be

spa is definitely worth checking out