the staff ! and the laundry machines where disgusting

there is coin operated laundry here at $2 a load, again it's a pretty dated room

laundry was broken during the first couple of days

laundry facilities need a waiting area, but they're clean

price, great laundry room, clean nice kitchens in rooms awesome staff

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

nice gym facility and lobby area

we loved the property (especially the outdoor seating areas and pool) and the room was super comfortable

rooms were very nice, clean. pool area looked nice although we did not use it. staff was great.

there was a fold-out couch in the room, which was unexpected and perfect because i thought my kids would need

room was located next to what seemed to be the storage room/laundry room so there were some noises throughout

it had everything near it from whole foods, to a nice laundry mat to good restaurants, and great attractions

breakfast wasn't for me but the kids liked it

serve simple breakfast but it s ok

the bed is not clean,good thing i brought blankets for kids and cover

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

had to travel across the hotel parking lot just to get ice in the laundry mat

very nice staff. laundry room has a microwave and rooms have fridge.

we did the room service the first morning but we never got a card again to do it again otherwise we would ve

and had a full fridge kitchen too

liked the free wifi too

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

the server at the bar in the evening was great and she made the evening enjoyable

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution

have ice machine and laundry room

laundry machines were not working properly, no computer was provided for customers to

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

i like to have laundry facilities no

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

15 kids under the age of 10 crowded the hot tub

it was a very comfortable room and room service is very good

the pool was warm & fun for the kids

pool was a too busy

elevator took forever, laundry damage my clothes, they never clean the room while we stay there i have to look

the guest laundry requires quarters but there is no change machine to acquire quarters, that made things

the view and laundry room and room service

change machine in the laundry room

rooms are a great size , beds and pillows are comfortable the staff is friendly having on-site laundry is a

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

the only thing i would change is they have basket full of laundry outside in the hall

the laundry room was so hot

nice place to stay, free and convenient parking lot microwave to share, laundry room, etc

laundry room did not work. staff said it did everytime and wasted a whole botle of soap.

the room was very clean with a fully functioning kitchen,

loved full kitchen. breakfast was great too.

the breakfast and that there was always water at reception.

4) the second floor even numbered interior rooms are at pool level, not a issue in the winter but during

a kitchen sponge with a little detergent would be nice to wash dishes and actual salt and pepper in

was so nice loved that we could do our own laundry

room size was great. it was great to have a guest laundry.

laundry dyer, even on high, took too long.

family loves staying there the pool was really nice

the room the coffee the bar and the parking were all

great to have onsite laundry to catchup washing too

was perfect, not only the room but the pool, the laundry, etc

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

everything, very clean and spacious room, lovely staff and get gym plus pool etc

breakfast is grab go bag-looks like kids snack lunch

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

the breakfast was good and always full of food, they had coin laundry service and a

i wish to have more washers and dryers in guest laundry.

they didn't charge an too much in the guest laundry

the breakfast was incredible, extremely clean room, plenty of space for the whole family

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

didn t have laundry place i would like to wash some of my kids clothes

close to universal. complimentary breakfast. friendly staff. clean hotel

prompt shuttle service

room clean and updated. nice lobby and gym.

staff were really friendly, the room was spacious and modern with a comfy bed, and they had a gym there too

the newness of the hotel. modern and efficient comfortable beds. nice gym

live music in the bar was a fantastic touch

gym ,which we did not take advantage of

laundry room could be bigger or have more on different floors

laundry is a great convenience for families

laundry room only on one floor.

the wifi was great as well, which was super helpful with work calls

enough towels for our family and a great pool size

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

the pool was acclimated so the water wasn't cold 3

only two items that were not marked as top rated were the neighborhood and the pool

3 nights clean every day, very friendly, but what i liked was the attention that reinita gives at breakfast,

swim area, gym & laundry

we utilised the restaurant, bars, pool, laundry

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary

the laundry was super convenient

highly recommend, nice restaurant, pool area, gym facility and laundry area

no on site laundry

i didn t like was that it didn t have any laundry amenities

though the hotel is pet friendly you cannot leave your pet in the room unattended

the entry is beautiful, the bar and restaurant area are great and everyone on the staff was very nice and

proximity to the parks, good gym facilities

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

was happy it had self serve laundry facilities but it needs a few more machines

a little disappointed there wasn t a free breakfast or a laundry room to wash clothes.

laundry not signposted and only one working washing machine

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

just need a self service laundry facility.

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

garage parking, easy to find, quiet for on ventura blvd. lovely, lovely.

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

accessibility to commercial places such food, laundry, freeway and churches.

i let him know i requested an early check-in

there, no service except 1/2 reception personnel - costly wifi not included in pricy room rate - laundry service

it was a bit disappointing that the laundry was

laundry needed new dryer my clothes didn t dry and i had to do it twice to dry

laundry room was out of order when we arrived and when it was fixed the room got way too hot

swimming pool was fun for the kids

laundry facility

good, but they only have laundry service on tuesdays and thursdays

the gymnasium and pool

pool and my window view of the city

position for glendale's shops, restaurants and bars, and after a hot busy day sightseeing, the pool was amazing

the staff was very helpful, and our breakfast at the hotel restaurant was top notch

was given room in the 6th floor which is right under their rooftop bar

every time i dozed off, someone jumping on the bed or running above us (kids), someone talking in the hallway

location is fine. package was without breakfast.

that was disturbing especially since some guests party at the rooftop bar on top of the hotel and hence make

self-service laundry on level 10 was a nice extra to have on hand ($2/load; exchange cash for quarters at front

the laundry room was out of service for most of the time of my stay

plus is that there is an available laundry machine in the property

laundry only had one washer and one dryer, the dryer didn t dry our clothes even after going

inhouse laundry was very useful and the location is very convenient in glendale

comfortable room. the laundry facility came in very handy. location is very good.

loved that we were able do our laundry there

laundry facilities were good

there were also good laundry facilities and the pool (and hot tub) were nice

space; plenty of seating; if staying in hollywood it is perfect; exterior pool and hot tub and laundry facilities

it had a gym, free coffee and a laundry.

the hotel offers affordable diy laundry services, which was surprisingly difficult to find in other hotels

maybe it's the laundry room or else it contained a running jet engine

there is also a laundry mat onsite

location and rooms and laundry facilities.

1 washer/dryer in laundry room is not enough

i enjoyed having laundry facilities on site

was so clean, staff friendly, breakfast was amazing, staff couldn t do enough to help us, laundry facility

comfortable and spacious rooms. nice facilities like laundry and breakfast included.

to the ongoing renovations, there was a lot of the hotel blocked off, and the directions to the laundry room

went above and beyond to help us out with luggage storage, laundry, heating up food for us and general

dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we

crew, and one of the ladies (with the request of maid services washed and folded my laundry

laundry facilities for 10usd

could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable

laundry facilities were amazing

the breakfast has a lot of options and the rooms provided enough space for our family of four

the breakfast was decent and overall it was a great stay

breakfast is always great

pool was small according to my son.

i used the laundry facilities, very good

the laundry was great, but if the door got closed it was unbearably hot in there!

good facilities and easy to get to. laundry was good to have.

was good that they have laundry facility

loved the gym and laundry room

all the free inclusions from the snacks to the free laundry service

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

free laundry, popsicle at the pool and the pool open 24/7. very nice managers

snacks, free laundry service, free ice cream and soda machines

you can also use their laundry machines for free and they provide detergent that s kind of nice to have when

self service laundry facilities, fridge etc location is fantastic, just a street away from hollywood boulevard

staff are friendly and there are amenities like laundry, ice machine and vendo

there is a coin laundry room which made our stay better as we could do our laundry

ice machine and laundry room are outside in the very back of the building.

great sized accommodation rooms, breakfast is brilliant and laundry on site is very handy

beautiful pool area which the kids enjoyed

location was great, the pool was amazing, superfriendly staff (especially tasha), room and bathroom so so nice

amazing bar and design, great rooms and great staff

could use some sort of instructions in-room on how to connect to the wifi and chromecast (there were

lobby and bar area were very nice and relaxing

not enough towels for each person staying , only 2 coffees given fir 4 people staying, no laundry on

the prices for the laundry are crazy, as the valet service per night

sofa beds are always uncomfortable. no self service laundry. parking was expensive.

could do with a coin laundry room. parking is not within the hotel.

laundry facilities on site would have been helpful

no towels and was told when they came out of the laundry they would bring them, but never did

roof top bar beautiful too

the design of room, lovely rooftop bar and delicious breakfast- staff were amazing and very attentive

would've been nice to know that their gym was under refurbishment prior to arriving as that was one of our main

close to everything and staff was great!! the rooftop complimentary breakfast was perfect

the rooms, the pool, the wellness facilities and the restaurant are all added bonuses

hotel bar was closed sunday and monday and the bar at cleo (the attached restaurant) doesn't open until 6

view from grand suite and pool too cold

pool, lovely breakfast, cafe, a large club room area on the fifth floor that has events, a cabaret, private

room service came in a paper bag with no utensils or

the food from room service was not quality food and i do not recommend

broken room service wrong staff didn't care major construction next door and no warning - couldn't sleep

no room at the pool.

to meet new people 4th july weekend parties were amazing they play good music fridge and mini bar in

gym was very small no jacuzzi

3: no laundry service

extortionate prices to get laundry done

awesome. relaxing late check out was so appreciated.

room was clean however, there was some pet hair on the rugs in the rooms

great location. plenty to do close to hotel. my kids and i loved the pool.

excellent location close to shops and transport, safe, free parking, laundry, very clean, pool and spa, very

fantastic for metro, pool was brilliant, bed was huge, shower was powerful, staff were helpful, laundry room

good laundry

friendly staff - hotel is in a convenient location (for restaurants and for walk of fame) - laundry available

laundry and business center were really handy

the rooms with a transparent walls between beds and shower make an uncomfortable stay with kids

room service food and the hilight grill for breakfast were good

the rooftop bar and pool

beautiful property with an awesome rooftop pool to enjoy those sunny la days.

robot (alfred) on staff for grubhub and any room service

pool restaurant should add fruit shakes and platters to the menu

great rooftop pool and

the rooms and lobby are wonderfull! and not to forget the pool of course!

am and the same guy told me they were over and he couldn’t do anything, i was with my two young kids (2-4

extremely friendly staff, great location, roof top pool, beautiful rooms

food dirty laundry and also when you say something about the bed bugs he says that you brought them

breakfast is served between 6am and 9am continental style cereal, yogurt, oatmeal, and large

3 min to walk to walk of fame, there is a free car park area ( open&close). the wifi is good.

location and free parking

we had a nice view of the pool and we met some very nice people that were also guests there

wifi is good too

nate at the bar was so helpful and the staff at the restaurant were phenomenal recommending drinks and meals

1/2hrs as our rooms weren t ready until 5:15pm- not ok when arriving from a long flight with 6 kids

loved the fact there was a coffee bar in the lobby

cute stylish boutique hotel with great pool and great bar services