laundry room could be bigger or have more on different floors

laundry is a great convenience for families

laundry room only on one floor.

the pool was lovely and the free breakfast was too

the wifi was great as well, which was super helpful with work calls

the laundry was super convenient

location, great amenities including laundry, great swimming pool area and the free shuttle to universal was a

we utilised the restaurant, bars, pool, laundry

beautiful and comfortable space, pool very heated, shuttle to universal, on site laundry

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary

no laundry facilities

smallish bathroom. no laundry room. had to drive several miles for evening meal.

too many people in pool area and no supervision when horse playing

staff was very friendly and had a hot breakfast

paying for parking non heated pool

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

just need a self service laundry facility.

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

garage parking, easy to find, quiet for on ventura blvd. lovely, lovely.

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

they didn't charge an too much in the guest laundry

the breakfast was good and always full of food, they had coin laundry service and a

i wish to have more washers and dryers in guest laundry.

free continental breakfast was a hit with the kids

no on site laundry

i didn t like was that it didn t have any laundry amenities

cons: gym is mediocre food is okay, nothing amazing but not bad either

shuttle service to universal was awesome and the kids were so excited to go on a bus

the entry is beautiful, the bar and restaurant area are great and everyone on the staff was very nice and

water filter was amazing and a highlight, also the gym and the laundry

was happy it had self serve laundry facilities but it needs a few more machines

breakfast for almost 100 a day for three people - old furniture old fashioned amenities - 2 laundry machines

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

a little disappointed there wasn t a free breakfast or a laundry room to wash clothes.

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

was a child dance convention or competition or something and the place was crawling with kids and moms

pool was a too busy

snack machines would ve been great. restaurant and room service are pretty expensive.

i asked where extra towels also when we were at the pool there is no towels at the pool for my kids when they

bar and restaurant staff were neglectful and it was frustrating both times i was there

we enjoyed using the heated pool at the neighboring safari inn, and the hotel shuttle made getting around

in mind that if you need the free shuttle to or from the airport, you need to request the service 2 weeks in

the free airport shuttle was a huge plus, and the staff was welcoming from check-in to check-out

website could be clearer about your shuttle service

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

very nice staff. laundry room has a microwave and rooms have fridge.

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

had to travel across the hotel parking lot just to get ice in the laundry mat

fantastic location, lots of parking, loads of places to eat within walking distance.

the laundry facilities were good other than having one dryer not working

when i went to use the laundry some of them were out of order

the staff ! and the laundry machines where disgusting

there is coin operated laundry here at $2 a load, again it's a pretty dated room

price, great laundry room, clean nice kitchens in rooms awesome staff

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

wifi was patchy and had to use my phone at times to connect

good with kids no microwave in the room very little fridge i don t like this hotel never booked for

good with kids no microwave in the room very little fridge i don’t like this hotel never booked for

nice gym facility and lobby area

i like to have laundry facilities no

have ice machine and laundry room

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

laundry machines were not working properly, no computer was provided for customers to

nice place to stay, free and convenient parking lot microwave to share, laundry room, etc

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

the only thing i would change is they have basket full of laundry outside in the hall

our room was on the 1st floor close to where they do laundry & we could hear them all night.

they have a laundry center, restaurant, and a bunch of vending machines on site

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

the newness of the hotel. modern and efficient comfortable beds. nice gym

value, basic hotel with everything you need in the room, plus a decent gym, nice food and excellent staff

live music in the bar was a fantastic touch

gym ,which we did not take advantage of

it had everything near it from whole foods, to a nice laundry mat to good restaurants, and great attractions

room was located next to what seemed to be the storage room/laundry room so there were some noises throughout

staff, excellent location, ample parking, amazing film history

ample parking, easy access, and rather large room

the location was great and the parking was convenient

dirty carpet floor no hotel lunch or dinner offered no laundry services

didn t have laundry place i would like to wash some of my kids clothes

need laundry service.

stay great staff but unfortunately if you get a family with kids above you, which you probably will, you will

prompt shuttle service

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

accessibility to commercial places such food, laundry, freeway and churches.

wifi didn t work :(

all of the amenities, from the weight room, fire pit,pool area and breakfast

traveling with kids the whole day and receiving such a welcome

requested pool view, but the girl at the front desk was so rude and gave me the last room on the hall way

staff are very friendly and welcoming, breakfast great coffee and plenty enough selection food for breakfasts

24 hours gym

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had

the guest laundry requires quarters but there is no change machine to acquire quarters, that made things

rooms are a great size , beds and pillows are comfortable the staff is friendly having on-site laundry is a

elevator took forever, laundry damage my clothes, they never clean the room while we stay there i have to look

the laundry room is too expensive

was so nice loved that we could do our own laundry

laundry dyer, even on high, took too long.

room size was great. it was great to have a guest laundry.

we had 2 adults and 2 kids

we also took advantage of the pool and gym and both were very nice

was perfect, not only the room but the pool, the laundry, etc

great to have onsite laundry to catchup washing too

bar was great and they offered free breakfast room was clean and spacious

didn't have shower gel which i prefer over bar soap and the included breakfast was terrible, and the tv was in

friendly staff, clean, lots of activities for kids.

laundry only took quarters but they didn t have any quarters at reception

we appreciated being able to use the swimming pool and liked that there was a laundry

comfortable room. the laundry facility came in very handy. location is very good.

loved that we were able do our laundry there

just needed a onsite laundry to be perfect

the hotel offers affordable diy laundry services, which was surprisingly difficult to find in other hotels

we also used the guest laundry and the fitness room

there is also a laundry mat onsite

it had a gym, free coffee and a laundry.

location and rooms and laundry facilities.

1 washer/dryer in laundry room is not enough

laundry closing at 8pm was a little annoying as it meant we had to leave our things in overnight

to the ongoing renovations, there was a lot of the hotel blocked off, and the directions to the laundry room

room was near the laundry area and also under the breakfast room, so early in the morning you can hear people

i love the fact that there is a coin laundry

all the free inclusions from the snacks to the free laundry service

snacks, free laundry service, free ice cream and soda machines

the perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

you can also use their laundry machines for free and they provide detergent that s kind of nice to have when

we booked this partly for the laundry which was broken whilst we were there but we still had no regrets at this

size of the room and cleanliness also laundry facilities friendly staff

loved that there was laundry facilities too - especially with kids

there is a coin laundry room which made our stay better as we could do our laundry

ice machine and laundry room are outside in the very back of the building.

no self laundry however they gave us an option which was great.

the prices for the laundry are crazy, as the valet service per night

could do with a coin laundry room. parking is not within the hotel.

a guest laundry would also be nice - i refuse to pay $8 per item of underwear to have sent out and washed

not enough towels for each person staying , only 2 coffees given fir 4 people staying, no laundry on

no laundry at decent price

could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable

welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease

nice room , free laundry

only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we

3: no laundry service

extortionate prices to get laundry done

rooms and pool and gym

immersed myself in the resort experience relaxing poolside and enjoying the gym facilities as well as the

swanky, early hollywood-styled cabana balcony room overlooking the pool and cafe, was just what a visiting film

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

per night with no breakfast or pool

the shower has no privacy if you have your teen kids with you in the room

food dirty laundry and also when you say something about the bed bugs he says that you brought them

stay was pleasant they gave us a room in front of the pool for my kids to be safe, the rooms were spacious and

bad location (felt unsafe with my kids). drunk people and junkies in the neighborhood

this place was in a good location very clean and the free breakfast was good for the cost.

bad location (felt unsafe with my kids). drunk people and junkies in the neighborhood

no towels and was told when they came out of the laundry they would bring them, but never did

everything was good. only the wifi signal on higher floors was weak.

breakfast was delicious

location, cost, wifi, climate

i didn t eat the complimentary breakfast but the plates of food people were bringing been looks delicious

laundry facility was a big plus

laundry machines super cheap available to use

property needs to update the laundry facilities

i used the laundry facilities, very good

good facilities and easy to get to. laundry was good to have.

design, comfortable nice room, very nice pool and bar area, nice helpful staff, delicious breakfast

loved the fact there was a coffee bar in the lobby

beautiful pool area, friendly

poolside burgers, anyone

one suggestion is maybe install an ice machine on each floor, that said the wonderful bar staff are only happy

had to chase the staff a number of times on basic services like laundry collection, getting additional basic

laundry was very expensive $210 aud to have some clothes washed

no laundry facilities

beautiful views from the rooftop pool/bar

pet friendly....

heavenly bed, heavenly food and drink, heavenly pool area, friendly staff.... truly the best

gym is depressingly dark and small

it was a bummer the tower bar was closed every night ...for oscar parties ..but i understand!!

pool was too close to the eating area, i had to go rambo 'fat man' at 6

outdoor gym, restaurant at night

friendly staff, specially carlos and felipe, good breakfast one more thing i liked was guest laundry

location, breakfast, parking, laundry, staff

ski pool, laundry, location

having guest laundry facilities a huge bonus - washing machine and dryer

i also liked that they have guest laundry that's reasonably priced

bar staff, pool staff, valet, bell staff and front desk staff

high end finishes. great staff. rooms were lovely. room service menu was amazing.

loved the bed, bathroom, gym and bar service (rooftop)

furthermore pool facilities were closed during the morning of checkout

location, excellent room, big shower, very comfortable bed, excellent gym for a hotel

for laundry, parking, etc

called ahead to ask if the gym was open and they said it was

room service was pricey (as expected), but with a cvs down the street - grab some fiji water and

the bar at night is a little noisy.

a city where people take care of themselves it's a 5 star hotel with a 1 star gym, it's tiny, just a room

delicious poached eggs room service breakfast. great bar - wish it were open later than 11pm.

provided only 2 towels when we had a 2 queen bedroom for 2 adults and 2 kids

the breakfast was not buffet and i prefer buffet but well

was very annoying as a guest to have non-guests running around with kids (a party of at least 10) and was not

lobby and bar area were very nice and relaxing

beautiful courtyard, swimming pool, lovely breakfast, cafe, a large club room area on the fifth floor that has

room service came in a paper bag with no utensils or

loud bar in courtyard and could not sleep due to noise

hotel bar was closed sunday and monday and the bar at cleo (the attached restaurant) doesn't open until 6

the rooms, the pool, the wellness facilities and the restaurant are all added bonuses

needs a self service laundry for people on holiday.

laundry service extortionate

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

for that kind of price per night...self laundry

room bar very well stocked

beautiful property with an awesome rooftop pool to enjoy those sunny la days.

the fact that pool is not open 24/7

lack of room service

the wifi is not strong at all and made working in the room difficult

great pool and bar

sucked pretty bad that you could only order room service at breakfast time because of the covid 19 virus

gym was very small no jacuzzi

excelent service at pool bar and chin in ( wish i could remember their names)

room service food was disappointing

no room service and the limited pool bar food menu during the day.

kids are not allowed in the restaurant, other restaurant at pool closes at 6pm

parking is quite expensive, though they have free ev chargers

the staff is so friendly, the rooms are large and well designed, and the pool and rooftop terrace is one of

am and the same guy told me they were over and he couldn’t do anything, i was with my two young kids (2-4

sent a number of items to laundry, they returned burned & ruined

rate is really expensive laundry is too expensive too the value paid compared to the service is not

booked a suite to accommodate our family of four, two adults and two kids

we enquired about a rooftop bar & 5 minutes later we had a table reserved and were driven there in the hotel

the kids were in love with the gift they had when we arrived

front desk staff gave my laundry to the wrong laundry service which resulted me leaving without a bag full of

also don't make things easy, for some reason you have to request housekeeping, we tried to do laundry but they

the hotel looks newly decorated and has pool, gym, valet parking, rooftop and cute courtyard

room service for food is very expensive

gym, location, valet, rooftopbar

refurbishing half the hotel leading to noise and dust throughout the hotel 2/ 100$ for one bag of laundry

there were some errors in the bill, wrong laundry total, as well as restaurant bill

the room service is also quite expensive

i wish they had a jacuzzi, but the pool and bar is really nice

average gym. but still decent

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

room service menu was very expensive and then you had to add the service charges on top

staff was amazing, room was huge and pool was outstanding.

the kids

breakfast was boring

the bar is worth spending a late night

great spa and pool

great spa and pool

rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant

spa and treatments were really great

laundry was a good addition, handy if you ve been travelling a while

there s also a laundry on site which is really handy and a 24 hour diner next door that delivers to your room

laundry room on floor for guests

i also like the self-service laundry facility

the self serve laundry was incredibly handy and clean

laundry and business center were really handy

fantastic for metro, pool was brilliant, bed was huge, shower was powerful, staff were helpful, laundry room

microwave and laundry on property

laundry facility

friendly staff - hotel is in a convenient location (for restaurants and for walk of fame) - laundry available

it's a pet hate of mine

the rooms are spacious with a living area and fireplace

not a hotel for tourists or families with small kids

we ordered one, it took 45 minutes to arrive, possibly from a local supermarket rather than the kitchen

the wifi doesn t work well enough

also needed to ask about guest laundry too

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

the laundry was not functional

small gym, small cafe /restaurant area.

my kids hated the smell