the room had a great view, lovely fireplace and an amazing bathroom.

accommodate my new massage time) but they never wrote back

great restaurant options and lovely pool

no kids in the pool area is a good touch as it allows for a nice adult atmosphere

plenty of parking and close to our room

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

breakfast was very good.

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

breakfast was terrible

the guest laundry facilities were an added bonus

there was a guest laundry too which was a bonus

laundry room very affordable

room was good, we were travelling for a month so the fact that there is an on site guests laundry facility was

even provided a guest laundry for a decent price

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

location and laundry facilities.

kitchen, jaccuzzi, fireplace & balcony with ocean view

but next time would try to get the second floor so you re removed a bit from people passing by/parking lot

great location, good parking

laundry room on each floor

would like an ordinary egg choice for room service breakfast

the kitchen had all the necessities making it easy to prepare breakfast in our room

on checking in the staff member offered us snacks and water as the cafe and bar were closed

also, pet friendly

coffee machine or micro in the room, second staff member not at all friendly, and laundry facilities not on site

bed, linens, pillows comfy and an old metal tub that kept my bath water hot :) the breakfast room attendant

visited the onsite bar and restaurant and there was nothing wrong with the service or meal

the breakfast and connected pub were wonderful

bar size fridge (empty) for your use, and a microwave

spacious, quiet, open. good kitchen, bath.

wifi was poor

kitchens were just minimally equipped.

i brought my own pet towels, covers for all furniture in case puppy should jump on anything, and he had his

need a few more kitchen tools

it was nice to have an on-site guest laundry available when one has been travelling for some time

appreciated there pet friendliness

are expansive and surprisingly well fitted out with a full kitchen and two bathrooms

it has an amazing view out over the valley and golf course. the room was beautiful too.

it was an awesome facility wish i had more time to golf

i wish the pool is open a little late or 24/7 as my son loves swimming!

pool and gym room service

so our kids had to come over to our room to use the restroom

from the people who works, the facilities esp the pool and hot tub thst my kids enjoyed so much

rooms are big and pool/gym is nice

laundry place

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

3rd day they still didn’t take their gloves and didn’t make our kids bed like new

breakfast was fine. kids liked pancakes

hopefully there's variety of breakfast each day

kitchen. friendly staff. restaurant/bar on site. clients laundry private patio

there is a laundry room which is kept very clean

too high bed and laundry next doors with noisy machines and staff

fabulous kitchen and laundry was beneficial

there is laundry onsite and i look forward to doing my laundry without having to leave the

i had all my laundry stolen there are people in and out all day long they keep people s deposit

not having a laundry room to be able to wash clothing,

the elevator doesn't work on the second floor and the laundry room was full of clothing on the ground

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

pool, laundry, clean rooms, friendly staff, parking

lady at the front desk said they were out of laundry detergent and had no idea when they would be getting some

nice clean room and very friendly staff enjoyed my stay there and would stay again there was also laundry on

laundry on site

kitchenette ... laundry room available

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

to purchase laundry tokens with us dollars

staff are great! like the fact that there was laundry room on the premises.

noisy laundry area

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

did laundry

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

it would have been nicer if laundry opened longer and they provided soap

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

nice , clean , has laundry options

the amenities (gym, hot tub, swimming pool and laundry) always very clean

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

laundry on site

attached kitchen

to get outside lighting to room path was poor lights should be automatic dusk to dawn no grab bar go get into

great bar great location

trouble with wifi

wifi was weak

only complaint i have is that there was no bar fridge to keep drinks and food in

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

was hoping there would be a separate laundry room accessible to guests

the hallway to our rooms had piles of laundry at many of the doors

parked on street then they had a fee for my pet to tack on to my pay pal prepayment

enjoyed the patio off the pool area so much

staff lying to my face saying their laundry facilities broke the day before

laundry machine available - used and worked well

no water available, no laundry bags available

guest laundry worked well and was easily located

outlets, ice machine, laundry, and some lights in the room were not working

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

location, views, staff, self serve laundry, cooking facilities

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes

30 am (laundry

also laundry facilities on nearly every floor, ours was just outside our room very handee

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

there was also a large separate sink to rinse bathing suits in or do hand laundry in

no laundry bag for our dirty clothes. not enough body wash

only thing that would have made it perfect was if they had a coin laundry service in the hotel

the hotel shuttle and staff were exceptional

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

no laundry facilities

room was next to where they threw the laundry down the laundry chute

outdated facilities (gym/pool), older furniture

missed a hot tub area at little pool.

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

if your kids are older and able walk the stairs then you are fine

best of all is the amazing gym studio 4 which the use of is included in the price - highly reccomend this hotel

in-house restaurant (veneto kitchen) disappointed me greatly

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

i liked that they have laundry facilities and that they checked on us through texts frequently to ensure we

room, so you have to go down to the first floor to a room with a microwave, an ice machine, and laundry machines

helpful staff, bright and clean room, great location, laundry facilities available

we also loved the fact that we could do laundry there and get fresh coffee choices every day

there is also a guest laundry, which came in very handy

breakfast was delicious and loved the way it was served

wifi didnt work which was a little sad but oh well

the breakfast which was included was amazing

the wifi never worked. parking is not included and you need to pay extra.

breakfast was delicious

breakfast, laundry service, staff

laundry room is a plus

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

quiet, affordable close to james bay & shopping, secure underground parking, laundry, warm rooms, tasty breakfast

possibly cheaper parking. more laundry machines.

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

great vibe and the fireplace is worth the price of admission

no pool, gym, hot tub or spa if that's something you would be looking for

they provided kitchen items and also washing up liquid and a sponge which was useful

they also have a laundry room that guests can use

a couple of things such as ice machine and laundry were out of order

great restaurant and the pool was a big hit with the kids

kids friendly resort

the kids loved the pool as well as the tv in the bathroom

there is a guest laundry here, which isnt advertised enough

loved the gym and use of laundry

location, warm units with all the comforts of home (except in suite laundry) the 9th floor was beautiful

excellent location, close to sights, knowledgeable staff, laundry, fully stocked kitchen and best of all spacious

very clean, with convenient amenities including a restaurant, workout room, and laundry facilities

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

(part of the room had been used for laundry chute accessible from hallway

they even called the contracted laundry service

had to share with laundry carts

parking was a little tight and i didn

needed laundry facilities and the hotel only provided executive laundry

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

no room service, too busy in kitchen

pool is great for kids and location is perfect

pool closes too early.

there's billiard room, game room, relaxing area, library, pool, hot tub, sauna, gym and laundry

she had availability of detergent for laundry as well as postage stamp for a birthday card we wanted to send

staff are friendly , laundry was great if you have been traveling awhile

nice to be able to do laundry

plus there were self-serve laundry machines in the basement which made it super helpful when traveling with an

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

having a fireplace was also wonderful

so we had no access to the restaurant or bar in the hotel the night/day of our stay

attentive staff, wonderful room. great bar & restaurant.

amazing staff, perfect location, very pet friendly!

clean, friendly staff, good breakfast, laundry facilities on site.

laundry was a bonus

laundry on site

we made use of the guest washers and dryers which was so handy $2 per use, laundry detergent available at the

exceptionally clean, comfy beds, friendly, helpful staff, great breakfast choices, useful laundry facilities-

dishes and bags of laundry sit outside of rooms for along time

gym could have more equipment

the spa and the onsite patio restaurant !

the flowers are fabulous. spa was nice. room was very nice and large.

delicious coffee for room service this morning

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

the sofa bed was uncomfortable. the wifi was limited on # of devices.

very spacious accommodation, very good wifi , excellent breakfast.

pet-friendly king suite was very modern, spacious, and comfortable

), extra cost for laundry to do (3$+2$/load washer dryer one load

room was beside the laundry room and we could hear it

the laundry service and we think maintenance room is noisy if your room is close to this area.

i think it was above the laundry or the air conditioning facility

everywhere, restaurant and lounge-bar on site, adjacent parking, quiet elevators, on-site gym and laundry, 24

laundry room was a bonus. great swimming pool.

laundry facilities have been out of order for quite some time, i don t think they are planning on

kids running up and down the hall at 9pm at night disrupting our quiet evening and waking my baby

we stayed 2 nights; room service did come but didn't bother to pick towels down on the floor

hotel says they have ev charging station, but they dont

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

pool, laundry, parking etc

i d stay there again but in a different room ud83dude0abonus for a laundry room

and they left bags of dirty laundry right outside my room for 2 days

great location to downtown, the room had a well equipped kitchenette, breakfast was not included

onsite laundry was useful

coin laundry.

helms inn has a visitors laundry so if you are travelling for any length of time as we were, this is a wonderful

had laundry onsite and puzzles/games to borrow

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies

parking tight got bigger vehicles

if i were to add one thing to my wish list it may have been sauna, hot tub, a bit of a spa atmosphere

the rooms are very comfortable and offer every facility including a fireplace and wonderful bathroom

breakfast was excellent and staff were accommodating

parking is tight

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

only one bathroom and no laundry

being near the ocean and getting sandy and dirty the laundry piled up fast

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

, kitchen utensils, plates, cups, baking needs, etc

tons of room and fantastic view, not to mention an amazing wood fireplace

copper room restaurant staff seemed poorly trained and disorganized -- although to be fair, the kitchen seems

we felt a bit neglected as there was no room service on the second day of our three day stay

load fan from the kitchen.

bed very comfy - room service good, surroundings lovely - in room art and crafts charming

reception staff went above and beyond to find me laundry services. breakfast was amazing.

wifi was a little iffy in my room, but a minor issue!

the wifi could be stronger.

t all place settings had mugs, complimentary coffee did not have cream/milk/sugar), and the wifi was irregular

the wifi works very poorly

no bags for laundry service were provided

didn't like that on the cable channel that you did not have fox news as an option gym was a little small

we enjoyed having a mini kitchen!

maintenance man made us get out of the hot tub half hour before the pool closed so he could drain it

complaint i have is the staff member checking in guests at the pool was very condescending when asked simple