a couple of things such as ice machine and laundry were out of order

they also have a laundry room that guests can use

and i loved the pool and hot tub

food in the dining room and at the bar was excellent

the wifi did not work initially

the view was beautiful and it was really nice to have a spa bath facing the ocean

food service (copper room & room service - 100 mins)was very poor

best hotel we ever stayed beautiful view from the room fireplace large room

tons of room and fantastic view, not to mention an amazing wood fireplace

the room service breakfast was great

how pet friendly it was, amazing staff and extremely accommodating for our needs

no receipt provided for the pet fee $25 and parking $10 and turns out i got charged a different amount $50

kitchens were just minimally equipped.

loved how big the room was, the kitchen was nicely set up, the big tub was amazing and everything was clean

i brought my own pet towels, covers for all furniture in case puppy should jump on anything, and he had his

it was nice to have an on-site guest laundry available when one has been travelling for some time

very disappointing for us and kids

it was an awesome facility wish i had more time to golf

the golf practice facility!

room was wonderful with lots of room and lovely view over golf course

pool, clean

special thanks to the ladies in the reception and to gonzalo from the bar & grill who gave us excellent service

it was our christmas gift to our kids, to stay in a nice hotel with a pool

so our kids had to come over to our room to use the restroom

the bar hours could of been extended

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

laundry place

the breakfast is great , the staff is awesome ud83dudc4c, hardworking, and welcome ud83dude4f

is poor, could not sleep well as occupants above my room were extremely noisy they had little kids who were

cleanliness, parking lots, breakfast

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

wifi password was wrong ( given verbally and written on phone in room) and fireplace did not work

to get outside lighting to room path was poor lights should be automatic dusk to dawn no grab bar go get into

good bar / restaurant, great craft beers on tap

great bar great location

only complaint i have is that there was no bar fridge to keep drinks and food in

there was also a large separate sink to rinse bathing suits in or do hand laundry in

only thing that would have made it perfect was if they had a coin laundry service in the hotel

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

no laundry bag for our dirty clothes. not enough body wash

loved the free shuttle to downtown and james bay, relaxing hot pool and sauna, and the convenient location

the staff was apathetic at the desk-no help with problems such as when we asked about the laundry machines he

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

not having a laundry room to be able to wash clothing,

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

i had all my laundry stolen there are people in and out all day long they keep people s deposit

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

no laundry facilities

room was next to where they threw the laundry down the laundry chute

pillows are a little bulky and can be harmful to a neck. pool's water too cold.

outdated facilities (gym/pool), older furniture

the coin laundry on our floor was

laundry facilities were great

location, warm units with all the comforts of home (except in suite laundry) the 9th floor was beautiful

excellent location, close to sights, knowledgeable staff, laundry, fully stocked kitchen and best of all spacious

there is a guest laundry here, which isnt advertised enough

laundry on site

on-site laundry, breakfast and local pub

pool, laundry, clean rooms, friendly staff, parking

we made use of the laundry facilities on several days as well

lady at the front desk said they were out of laundry detergent and had no idea when they would be getting some

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

self serve laundry room on site

breakfast, laundry service, staff

really appreciated the clean, inexpensive guest laundry

finally, the laundry room where we could wash our own items was greatly appreciated, and it - like everywhere

the wifi never worked. parking is not included and you need to pay extra.

bed was very comfortable, wifi worked fine and cable tv if needed

the tiered breakfast included in the price was amazing, and varied each day

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast

was a bit surprised the complementary wifi didn't seem to work for me in other areas like breakfast area but it

was hoping there would be a separate laundry room accessible to guests

the hallway to our rooms had piles of laundry at many of the doors

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

even room service and starbucks - friendliest staff i've encountered anywhere in the

no room service no changing of towel we spend 3 days nothing was cleaned or changed in our room

restaurant, laundry facilities, games room, pool and hot tub

nice to be able to do laundry

plus there were self-serve laundry machines in the basement which made it super helpful when traveling with an

i also used the laundry

the pool, hot tub, sauna, games room and laundry are all great, nice size and clean

had to share with laundry carts

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

(part of the room had been used for laundry chute accessible from hallway

they even called the contracted laundry service

free parking

exceptionally clean, comfy beds, friendly, helpful staff, great breakfast choices, useful laundry facilities-

location was great. laundry was available.staff was nice( very)

location perfect. very nice breakfast. cozy. nice and clean laundry room.

laundry on site

clean, friendly staff, good breakfast, laundry facilities on site.

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

needed laundry facilities and the hotel only provided executive laundry

room service

great pool and close to all the sights.

this is important to me when i am travelling with my kids

being near the ocean and getting sandy and dirty the laundry piled up fast

only one bathroom and no laundry

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

super clean and a great fireplace

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

30 am (laundry

laundry machines (cad$2 each) were efficient

balcony and laundry were added bonus

wish i knew in advance there's coin-op laundry on several guest floors

dishes and bags of laundry sit outside of rooms for along time

the spa and high tea are amazing

were excited to use the hot tub at 9:30 and it was full of kids so it would be nice to have an adult hot tub

paying for wifi

timings of facilities - gym 24 hours, and swimming pool opens at 5 am

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

the wifi was good and the elevator worked

quaint room, fireplace, location

kitchen doesn't have any utensils

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

having a fireplace was also wonderful

we only had bar snacks and a drink so our restaurant experience was limited it is very convenient being close

fireplace add charm to the room and made for a very comfortable environment

gym was great and we had a wonderful lunch when we arrived as well

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies

coin laundry onsite was a blessing with a 4 month old infant in tow

onsite laundry was useful

there were laundry facilities and it was so useful to catch up on our washing as we were touring for a month

had laundry onsite and puzzles/games to borrow

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

the food in a bar downstairs is ok, but not delicious

lcd television with cable channels food & drink - refrigerator, microwave, coffee/tea maker, and room service

the wifi keeps on disconnecting, not a big help as i have to work remotely for a day.

laundry facilities have been out of order for quite some time, i don t think they are planning on

laundry room was a bonus. great swimming pool.

lack of room service - but expectable because of covid

for me negative especially when we used to go to the marriott in toronto on march break for the kids

early check in request granted-friendly staff throughout

room was beside the laundry room and we could hear it

), extra cost for laundry to do (3$+2$/load washer dryer one load

it was rather noisy throughout the night, laundry from the housekeepers was noisy

everywhere, restaurant and lounge-bar on site, adjacent parking, quiet elevators, on-site gym and laundry, 24

view was of the venting, beds were felt crammed into the room and could hear the sound of laundry running

fabulous kitchen and laundry was beneficial

there is laundry onsite and i look forward to doing my laundry without having to leave the

there is a laundry room which is kept very clean

kitchen. friendly staff. restaurant/bar on site. clients laundry private patio

clean, convenient location, free parking, fridge & laundry room!

the laundry room is convenient and practical

the gym and spacious room laundry room

there is also a guest laundry, which came in very handy

helpful staff, bright and clean room, great location, laundry facilities available

great to have a laundry available

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

it would have been nicer if laundry opened longer and they provided soap

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

did laundry

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

service at restaurant veneto kitchen + bar was below expectations

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

the hotel itself was very clean and modern. the rooms are also large with pet friendly options

pass to studio 4 gym was amazing

i d stay there again but in a different room ud83dude0abonus for a laundry room

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

and they left bags of dirty laundry right outside my room for 2 days

pool, laundry, parking etc

room was better than expected as we got a kitchenette which was an upgrade on the room i ordered for the same

nice , clean , has laundry options

laundry on site

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

the amenities (gym, hot tub, swimming pool and laundry) always very clean

i also feel that since we had booked and paid for a double bed suite with kitchen and ended up with a standard

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few

the laundry facilities for guests, the furniture and the dark entry way.

staff lying to my face saying their laundry facilities broke the day before

laundry machine available - used and worked well

room was dirty the halls were a mess and the laundry facilities was in the dark basement very

booked a king room with a spa bathroom in the bessborough building for our 34th anniversary

enjoyed the fact that is specifically for adults

only complaint would be the poor wifi quality

the room was beautiful, the fireplace with the two comfy chairs in front of it was such a nice touch and one

was a limited parking space due to hotels' expansion renovation

staff are great! like the fact that there was laundry room on the premises.

to purchase laundry tokens with us dollars

noisy laundry area

it was noisy! high heels and noisy above and laundry room employees beside

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

reception staff went above and beyond to find me laundry services. breakfast was amazing.

wifi was not very reliable.

the room was nicely decorated; the bed was comfortable, wifi worked splendidly and the bathroom was great

t all place settings had mugs, complimentary coffee did not have cream/milk/sugar), and the wifi was irregular

wifi could be better but was okay.

- well stocked mini bar

only thing we weren t happy with was our breakfast ordered as room service

staff were very accommodating in getting us an early check in

good room service, amazing bed and views! loved the in-room spa tub!

outdoor pool with hot tub

no bags for laundry service were provided

gym is really poor in comparison to the property overall

the cleaning staff didn't clean up the kitchen how i would expect for the price.

remote for the fireplace didn't work - no idea how to work the

we really enjoyed the breakfast

they have laundry facilities on-site that are convenient since we didn t pack a lot of clothes

appreciated being able to use guest laundry, but couldn't use dryer because previous guest had let ink stain

laundry facilities were appreciated

location, pool, laundry, layout of the hotel room, restaurant.

the location was perfect. inexpensive laundry facility a plus!