corridor was full of bags of laundry and the bar was full of dirty glasses which were there from lunchtime and

there were two laundry room doors left open on our floor for the two days we were there

parking was difficult wifi only in reception area

in our opinion, not very pet friendly

quite a walk to the other sides were the arcades and fish shops were, was no activity for the kids in the hotel

breakfast was hot and plenty of choice

even the beer price in the bar was reasonable for a hotel

room service was good

great bar with good menu

bad wifi, breakfast wasn't very good.

they put us in a room at the back of the hotel overlooking a back alley where dirty laundry is placed with

we arrived there were bags of rubbish and dirty laundry in the hallways

no laundry service either

rather tired decor throughout, carpets worn, rubbish and laundry left out in the corridors

i paid 10 extra for early access to room only to find bags of dirty laundry stacked outside bedroom door so

pet friendly

had to go find wifi password at reception

hotel that met all of our needs for our holiday,shame the wifi didn't work in our room but luckily we had our

very pet friendly which is very important and will make us want to return

room whilst having horrific wallpaper was immaculate with a very comfortable bed

room, lack of cleanliness, breakfast, out of order lifts, hard to find the room, dirty laundry left in corridors

were roomed basically in the basement were the laundry room was,the smell was awful walking through to the room

also were next to at the laundry which had a loud rumble noise that could have been a tumble drier

didn t like bins and laundry trolleys out front of hotel, not a nice greeting

laundry bags, henry the hoover and an empty coffee cup outside of our room for the entire stay

other things on the carpet like a boiled sweet, rose petal etc so vacuuming was also lacking

the lounge and bar were great

limited pool hours for kids.

pool and spa we're lovely and clean

the room was very spacious great views pool and spa amazing

comfortable warm room. good food. convenient car parking.

delicious evening meals, excellent parking, rooms were delightful

breakfast was excellent lots of choice

one slight hiccup, we were a little later for breakfast than usual on one occasion and it would have been useful

lovely outbuildings and car parking

per night additional charge seems excessive if you are a responsible owner and don't allow your pet to make a

wifi was very patchy.

we used the early check in option and we're very fortunate to get a car park in the b&bs small car park on an

lack of room service daily & access to the bar

bar was not open in the evening

lovely historical looking building, with fabulous fireplaces and lots of charm and character

old building with huge fireplaces, beams and leaded windows

parking and breakfast are included in the price

booked last minute but wanted quality and parking, therefore prepared to pay more than b&b rate

great location, beautifully furnished, good parking, friendly staff!

air of general neglect. piles of laundry in lift lobby. dirty toilet. small room.

and laundry - insanely clean and amazing, you can ask for them to clean your room everyday, and top up

wifi not working

the room was very nice,we even had a pet seagull,the food both in breakfast and the evening was well presented

so clean and spacious! really comfy bed, and the spa bath was lovely! will be returning

soon rectified by staff, presumably a laundry issue but no explanation or apology - poor response

good location, good accommodation, friendly helpful staff, plenty of parking & excellent food.

parking was a little difficult when we arrived back to the hotel saturday night and we had to wait

lovely outdoor seating area for drinks from the bar in the evening and a resturant for evening meals as well

i asked the waiter at breakfast who supplied the meat, he replied a company from scarborough, don't swap them

wifi didn t seem to work too well

we ate our evening meal in the bar area and the food was fabulous

clean, comfortable and bar downstairs

clean rooms, bar on site with very friendly staff

we didn t feel comfortable at breakfast as we were sat among a large group of golfers who frankly need a